I have not been to a Wendy's for many years. I was on the road and needed a quick lunch. Although the prices have gone up significantly ( what hasn't, right? ), the Wendy's Single and the Frosty tasted exactly as I remember it. That to me is quality control at its finest. Well done Wendy's!!!!! read more

Ordered spicy chicken sandwich, chili a baked potato and no soft drink. They forgot the potato after I received the meal and sat down to dine. I then had to get up, ask, and wait. They still charged me extra $3 for the potato. The sandwich and chili were quite tasty. The potato, not so much. Total cost was still over $20. As a customer, I hate bad service and being nickel and dimed. read more

I could rate this lower if I could. The customer service here is absolutely terrible. And they messed up every menu item I ordered and had an attitude of an old cat. please do better for future customers because it is a joke if you think I'll ever come back. Also learn some manners and respect for costumers Also thank you for your terrible service it inspired me to get this app so I could warn people about this location read more

On Monday April 21at around 1:00 I asked for everything fresh, the guy who took my order told me everything is fresh because of how busy they been,, a big lie, I should have known because it wasn't busy, parking lot was empty only one car in drive through no customers inside, I order the spicy chicken sandwich combo, chicken sandwich and fries was cold, no ice in ice machine, i usually love Wendy's spicy chicken sandwich and hot fresh fries not this time!!! I really hate being lied to and spending my hard earned money, to the guy who lied to me, please if the customer want you to drop some fresh food do it or quit!!! read more

$12.69 for "son of baconater, medium fries (fries were half full) and medium tangerine twist, lemonade. WOW!!! Can't afford to go there again. read more

Disorganized: the soda machine needed to be refilled. The sodas were like water. No chocolate frosties read more

The food was warm and tasty and the service was good but rather slow, but that may just be because of our group of 6. However, the entire time I felt uncomfortable as though that was a place I've been in during recurring dreams in which I can't escape, even though that might just be because we went at night. The restaurant was cold but then it got warmer so WOO (no I don't take reviews seriously, watcha gonna do about it) read more

The wait was so long at this location. I counted at least 8 workers behind the counter and a whole lot of standing around. We cancelled part of our order and they were beyond annoyed, even though there's was no way they were working on our order, yet, because they were moving so slow. One of the workers mocked what our kids were saying to us and they were all shooting us dirty looks. Terrible customer service. We've been traveling all week through five different states and not one person has treated us the way they did. I had ordered no cheese on my salad, and when my husband clarified, the lady was so annoyed and said someone was going to have to make it special-- but the order kiosk said the salads were fresh-made, so I don't know why she was so put-out by that. And she put cheese on the salad anyway, so we had to send it back. Overall TERRIBLE experience here. read more

Average fast food spot. The greens on my salad were wonderful, fresh and crisp. Not much business inside, but we were between lunch and dinner times. Prompt service. read more

Great food and easy pretty fast. They were also friendly as well. Quick to take my order and also offered extra sauces as well.

The food was fine it was normal Wendy's. But the soda machine was broken and I couldn't get a sprite also apparently no one knows how to take out the trash because it was overflowing so much some trash was on a table. Also for some reason there was an Arby's cup just sitting there? (Not important to the review just wanted to mention it) Also I ordered a large meal and my drink was medium. read more

Everyone was nice however the last two times we have gotten food poisoning. We won't be back.

I'm not sure why this location has only two stars. We pulled through the drive thru and the staff were super friendly and it was some of the best Wendy's food we've had. It was the gem of Evanston. read more

I work at as a wendys associate at another store and i was appalled coming in here. There was no line and no wait, or there shouldn't have been!!! The dinning room was a mess almost every table had crumbes and the floor a mess. I know what the menu is and they gave us regular buns instead of premium buns. The wait was terrible it took 20 minutes for 4 sandwiches all medium combos with no wait ahead of us. The condiment station was a disaster and most if the drinks on one machine were out. read more

Wendy's - a view of a kitchen with a car parked in the background - Fast Food Near Me - Evanston, Wyoming

Out of ketchup but didn't bother to tell us until after we ordered and paid. Special order screwed up. One of two fries orders tasted old.

Came here on my way through town after a long day of road-tripping. Shout out to Matt with the colorful hair for lovely customer service. Loved the apple chicken salad, just bummed they were out of the salad dressing. Thanks! read more

Absolute disaster. Half of the screens inside to order didn't work. The workers were screaming the orders out to people out of literally every sauce possible. read more

Super clean location and the staff was super nice. Got grilled chicken breast sandwich right of the grill. The staff was friendly and eager to help. The southwest avocado salad was fresh and delicious! read more

Much better service and accuracy of my orders! Thanks so much to the Wendy's staff for stepping up their performance. Great job!!

Stopped in here for a quick bite as we were passing through town for home. This Wendy's is never very busy so we stepped right up to order a few of our favorite things. You can't go wrong with some chili and a frosty. The chili is nice and hot with crackers on the side. I like to put mine on a baked tater. We tried the new Chicken Ranch homestyle sandwich. It looked delish on the menu board, but came out with a huge chunk of bad lettuce. We picked that off and ate it anyway :( We always seem to order from the $ menu and get more bang for our buck! Can't beat a Jr. Bacon Chz burger or the chicken nuggets. They have the fancy new push-button soda machine, so you can pick and choose while mixing and matching! Dining area was a little dirty. The tables needed to be wiped down, so we sat at a small table. There were kids inside playing tag, while they waited for their mom to come pick them up. A bit annoying but we made it through ok. Bathrooms were ok. With a family of girls, its nice to pitstop at a "2-holer" toilet! Tips and Tricks.... For a lite bite, get a jr. frosty! Just big enough to sample but not enough to get full. Try putting the chili ON the baked tater--get cheese and fresh onion sprinkled on the chili too. That's an option that they may not ask but WE know it's the way to eat chili! Don't be afraid to get your food the way you want it...especially if they mess it up! read more

Wendy's - Cold frosty...hot chili - Fast Food Near Me - Evanston, Wyoming

I don't think a star at all should be given waited in line for over thirty minutes and the manager put 30 cars through the drive through. She yelled at me when I asked if we could be helped. Total crap show. read more

The last time I ate here I should have turned around as soon as I saw the trash all over the ground outside of the front door. This was at 11am. It had obviously not been changed sense the day before. The experience just carried on in the same manner. I stood in line for 15 min just to order, then I stood as watched the entire place fell apart. Tables dirty, Potato rotten. When I took my food back up to receive a different side, the register operator had to yell for a manager to wander up from apparently sitting in the office. I mean seriously! Go out to the Dining room and clean for your guests. I will not go back. The chili I got as a replacement had huge chunks of what appeared to be old meat from the grill. Horrible all the way around. I think that this establishment is only in business because of the Wendy's name. Dave Thomas would roll over in his grave, may he Rest In Peace. read more

By far the worst Wendy's I have ever been to. They messed our order up with the family in front of us....and they have a 65 year old lady that has Alzheimer's working the front cash register and food delivery to the customers. Recipe for disaster. Waited for over 30 mins to get our food and as you can see from the pictures the line is building up and people are just leaving. read more

Wendy's - people eating at tables in a restaurant - Fast Food Near Me - Evanston, Wyoming

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The second we walked in they was very judgmental, rude and unwilling to serve us. They was whispering in each other's ears and laughing and I heard some rude comments. I will never go here again. read more

If I could give this Wendy's franchise a zero I would. Truly believe it is the worst run in the Wendy's world. I have to believe if corporate truly knew half the issues this location has they would pull the license on it. How do you have an oven that seems to be down more than fixed and run out of beef, potatoes, Diet Coke, chili? (All issues today). These are all staple items of their menu. Today is not the first time this has been the case. Even pre-Covid they had inventory issues. I am not complaining about the food quality, just the fact they never seem to be prepared for a full day of business. read more

We stopped by to grab a quick bite to eat on the way home to Salt Lake. The drive through line was ridiculously long so my husband decided to go in and order to go. That was a HUGE mistake. Our take out took nearly an hour, that's right, you read that correctly, an HOUR!! Maybe we were the dumb ones to continue to wait but we were starving by this point since we hadn't eaten since the night before and it was way past lunch time and if any of you get like me where this Hangry monster comes out. All other fast food establishments had just as long lines so that was out of the question. What both of us realized is the workers were prioritizing the drive through line over those that were waiting in the dinning room. It seemed for every 10 drive through cars they got one "take out" order. Had we known this was the game we would have waited in that long drive through line. Here's the lesson I learned: DO NOT STOP IN EVANSTON for fast food. Everyone coming off the mountain stops there to eat on their way home. read more

23 Hungry Scouts and a Home-run!! We showed up on our way home after a week long scout trip with 23 scouts and leaders. A situation I'm sure they see all summer long. Right off we were greeted with a welcoming smile from I think the best Wendy's cashier of all time "Kory". She new exactly how to handle this. Each boy and leader ordered and and gave their name to call out each order per individual's tray. Food was hot and on the tray by the time the 3rd person behind had even ordered. Food was hot and fresh. We felt like a formula one racer coming in for a pit stop serviced by the a finely tuned and trained pit crew of sweet spirits! The dining room was as clean as a Wendy's gets. The restrooms were everything they needed to be. Way to go Team Wendy's Evanston!! You killed it!!! read more

Terrible service Took 10 min. for two beef burgers AND they forgot one of the fries Sad to say this but go to McDonald's. read more

If I could give this place a "0" I would. My husband ordered a burger & I ordered a baked potato with bacon & cheese. The baked potato that I had was beyond disgusting. The potato was almost black. It was soggy & mushy like, not at all the consistency of a baked potato. It looked almost rotten. We had traveled for hundreds of miles that day. We were tired & just needed to replenish our body fuel. It didn't happen. I swear restaurants give their old food when you order take out! Just a despicable bag of food. BEWARE!! YOU DON'T WANT TO EAT THERE!! read more

Thought an outing and take out to support a local business would boost spirits but wrong! Returned home with wrong burgers, 1/2 filled fries and missing salad dressing and toppings. Come on Wendy's pick up the pace make your establishment somewhere people want to return to! read more

The burger was burnt my frys were undercooked the bacon was burnt and smelled like charcoal the employees were slow

Waited 15 minutes and never got our order taken. There were flies everywhere. We left.

Truly terrible. We waited in line for 20 plus minutes to order our food. Employees were slow, unpleasant and totally unhelpful. Ice machine was not working. Tables were dirty and the garbages were overflowing. After waiting for our food for another 20 minutes our order was wrong and we definitely weren't waiting around to make it right. Will never go to this location again. read more

Well remember your in Wyoming... At a fast food restaurant. Were there flaws and some hiccups in the service? Absolutely. But it's still a hearty Wendy's meal and the bathroom was working great and has a real strong flush, I'm talkin real powerful, that baby's got some torque. the paper towels felt cheap, but there was a solid amount. There was an option to use the blow dry hand thingy but I just thought "screw it, I'm goin with paper towels." 5 stars boys, keep ur chins up. read more

Wendy's - a view of the outside of the restaurant - Fast Food Near Me - Evanston, Wyoming

Good news first....nice people, food up to par. But garbage overflowing outside and in bathroom. Soap dispenser broken laying on counter for at least a week. These are bad signs regarding management. Also, VERY slow. read more

Some of the worst customer service I have ever seen and the store is falling apart. But damnit if their food isnt good.

Looking for a quick bite - should have just stopped at the Maverick. Food was soggy even though we waited 10 minutes after we ordered .

four for four por favor? forget about it! the four for four costs five dollars at this location. absolutely ridiculous

Literally worst fast food place I have ever seen! From the moment we walked in EVERY SINGLE THING! Bathroom not working and no paper towels, 35 minutes in line to order, another 15 to get food, place dirty and garbage over flowing. And not once did any employee apologize or acknowledge the issues! Would give 0 stars. read more

A standard Wendy's which gets the highest marks for customer service. Employees serve with a smile and make the extra effort to make even a small transaction special. read more