The service was good The good was tasty The restaurants clean I recommend this restaurant read more

Driving to Vegas, needed a rest stop and a quick bite to eat. For the rest stop, their bathrooms are locked so you have to get the code from the cashier. Also note, no paper towels in the bathrooms but they do have napkins over by the self-serve fountain drink machines (two there, only one working). So if you're not an air-dry-my-hands kind of person, grab a few before you go in. For the food, it's normal Wendy's choices. I almost always go with the burger. Funny that I don't remember it this way but the price difference between the Davy's Single meal and the Dave's Double meal was only a dollar. So, even if I wasn't going to be able to finish the double-cheeseburger, it was worth the buck. Plus, if you check the app, they may have a deal - for me on this visit, it was a dollar off so...win, win! Burger was good, cooked correctly, with the customization as desired (no tomato, no onion, etc.). Fries for good as well. You can order through the app, through one of the kiosks they have in the lobby or directly with a cashier. They did look short staffed though, the dining area could use a little TLC as could the bathrooms. I only saw three people behind the counter. That doesn't seem like a lot to run a restaurant. I'm sure there was someone else farther back in the store or on break but you could tell they were stressed. But, they got our order right and it was delivered quickly. Bathrooms worked for a quick stop and there's a free parking lot. Enjoy! read more

Horrible service! This place was empty no one going through the drive thru and the inside had no customers. Tell me why the 1st thing they do is try to add on extra items to my order and overcharge me. They remove it when I have to correct them. I get my order still have the nerve to try to charge me for a sauce. Not extra sauce ( which i could understand, but one measly sauce). I leave i get home. My sandwich full of mayonnaise and missing the spicy chicken lol. Come on!!! You guys were not busy to make so many errors on one order with the nerve to still try to charge me for extra sauce. Be a rebel make the situation right and dont charge for a sauce!! Im sure the employees eat more items for free than a sauce. Tonight's team needs to be retrained from customer service, taking orders and delivering them. read more

Wendy's - Fast Food Near Me - Fontana, California

Staff are nice, food is what you expect. Sometimes they'll mess an order up here and there but nobody's perfect.

I'm not sure what happen to this Wendy's - I always get off here from my commute and order the same things I like. The manager was awful - I know people are stressed out and it's a hard job but please do not think your customers are trash. I had problems with the kiosk ordering , went to go ask for help the person who I flagged down for help blew me off and stood silent, like she was offended I started asking the manger why I couldn't get help- just to have her jump in and be little me like I was a rude customer - I was just asking for help as a disabled person I'm upset they dismiss people who they think they can belittle or disregard. I hope corporate sees this message. Absolutely unacceptable read more

how is your system down??? i was waiting and i ordered right when i get to the window all of a sudden its down. not even offered the food for the time wasted. last i remembered wendy's valued their name. mangers figure it out and how was cash still not able to be taken??? read more

Today at 11:25pm I went to pick up my online order I arrived no line just one fat dude in front of me ordering the whole damn menu but as soon as I got up to the window to get my food I was greeted kindly and treated fairly and received my food but my issue was is that my fries had an extremely fishy odor which only lead to me to believe I ate expired rancid potatoes read more

Very dirty bathrooms and seating areas. Order was messed up so they took it back to correct. Went up ten minutes later and was told they forgot all about ohhh t what they had to make. All condiments were out and empty. 7$ chicken sando was lame and way over cooked. Better Wendy's down the road. read more

Getting drowsy on the way to Vegas in the rain so I decided to pull over. I was happy to find the restaurant was very clean and the staff gave us a warm friendly greeting as soon as we walked up to the register. We decided to split one of their 2 for $6 deals since we there more to wake up and use the restroom before continuing on our trek. Even the restrooms were clean which is a rarity on a Vegas road trip. The food was what you'd expect at Wendy's, nothing special but thankfully no disasters either. The staff was very helpful as we placed our orders so no problems there. All in all a pleasant rest stop to recharge before hitting the road again. read more

Wendy's - On the way to Vegas. - Fast Food Near Me - Fontana, California

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No people taking your order so no one cares you are there. The kicker? Stupid self checkout machines use your credit card name automatically as your order name. WYF?!! Seriously Wendys?. Oh they are also super slow.... I was able to go shopping next door before our food was ready (a burger, fries, and two frosties) read more

So so sad. it's christmas and everything is closed so i checked apple maps and it said the wendy's on summit was open. imagine my disappointment when i pulled up and it was closed. all i wanted was a frosty and chicken nuggets. this ruined my holiday. wendy's do better and fix this. because of this heartbreak i will no longer be dining with wendys. read more

Food. Burrito combo good lord terrible flat no flavor no salsa tortilla not roll correctly. Potatoes not bad but very small amount. Coffee vanilla super sweet. Service. Was really good eagerly to serve you. No more burrito from an hamburger place read more

Hey they mess up on our order fixed it and gave us the food we were not supposed to get. Better than to throw in the trash. This was a pit stop while out shopping. I actually gave the food to a guy in front of Lowe's. Spicy chicken nuggets were really good. For fast food read more

Wendy's - Chicken nuggets - Fast Food Near Me - Fontana, California

I get so tired of them asking me are you finished with your order & when I say yes ... they wanna know if I want to buy a cook ... Sir my order was completed... You asked did I wanna upgrade to large I said yes .... You got your add on ... stop with the cookies... cookies are unhealthy & all sugar . Stop getting upset if I don't want to stupid cook !!!!! read more

Clean, fresh, fast, friendly service at this location. Best value on $1 & $2 single & double cheeseburger mobile orders. Love the special deal. Tasty and very satisfied. Definitely will go back again if I am around the area. read more

It's hotter indoors than outdoors, and the kitchen is even hotter. I have no idea how the staff work in those conditions. Customers certainly couldn't dine in such an environment. read more

Stopped in at 10:50am on Sunday (Memorial Day Weekend) Went to use the women's restroom, no toilet paper, paper towels, or seat covers. Had a 4 year old with me and I'm 5 months pregnant. Had to stand in line to ask an employee to service the restroom. Amaya way very sweet and understanding. Juana who is a manager was a rude bitch and I would be happy to never deal with her again. Do better Wendy's. read more

I made an order and they got it wrong! Again!! When i returned to get my missing nuggets, the cashier asked for my receipt. I told him they never give me w receipt. He said that they should and began to argue with me. I told him that i just wanted my nuggets and I'm not there to beg for food. He walked away. This place is so unprofessional. I will not be returning here again. Worst service ever!!! read more

Very sweet lady working tonight (01/24/25), seemed like a manager. Her smile was so kind and inviting! The food was nice and hot and service was quick! A very great experience! read more

I usuall don't post a review for fast food. However, what a nice welcoming staff. Extremely friendly and helpful. O loved the Powerade drink option (with my flavor of choice. My wife was very surprised how clean the bathroom was and friendly staff. Congrats and thank you! read more

Tonight we went through the drive thru and at first the line was really long so I was worried we would be waiting for a long time and the fries were most likely going to just be "one in the batch". Boy was I wrong! The fry debate of today has been solved. Wendy's has the best fries and the price and wait were worth it! From the crispness of the fries to the crunch of the nugget and sweetness of the frosty, tonight's meal was a 10/10! Thank you to all who made the food and who finally settled our debate! Now to eat that sugar cookie read more

Machine took my order wrong and food was disgusting. Last time I visited Wendy's was 40 years ago. See you in the afterlife.

Everytime I come to this Wendy's drive thru, they make us go park to the front and wait for our order. The wait is always around 20 mins.

Went thru the drive thru for 2 strawberry lemonades. When I drove up I was told they are all out of straws. I asked the girl if the lids had the sip lid and she replied with "no, but you can take off the lid" I told her I wanted a refund because I was driving and cannot drive sipping lemonades that way. She offered to put one in a coffee cup but not the large. I asked if she can pour the large into 2 cups and she replied with ab attitude with " I can give you 2 cups" I reiterated to her if she can pour it and she refused and just handed me the cups with an attitude. I replied to her that they should have notified us when ordering as a part of having good customer skills. She sarcastically said "ok" These young kids need better training on having people skills and customer service skills. read more

Wendy's - Strawberry lemonade in a coffee cup - Fast Food Near Me - Fontana, California

Bailey went the extra mile to make me a Krabby Patty even though they don't serve them anymore .

I've been here like twice and I thought because they were new it would be a much more heart warming experience. Plus getting paid that 20 an hour you would think they would love their job. I came this morning on Sunday May 5th 2024 @ approx. 1050am for my kids and got fries and a drink. I couldn't figure out how to use it and the manger said "well i don't know how to use that" I said can you try. Scanning it and she did and it didn't work and she rolled her eyes and and was like "you what me to scan it again" in the most annoying way. She had an attitude from the time I got to the window. Long nails and ghetto. I didn't appreciate her tone or attitude. She's says ahhh I have two other cars behind you. ‍ that's not my problem nor my concern if you want to treat me like I'm beneath me. I will never come here again. I guess I'll hustle go to cedar. And of course no receipt. read more

I bought the two for three breakfast deal. I've had diarrhea ever since it's bad do not get two for three unless you want to sit on the toilet for two days straight.it's awful. read more

This is the first time I've ever written a poor review. The experience was bad enough. Had the worst food poisoning and was sick for a day after eating here. Only had the fries and sauce too read more

This has to be the worst Wendy's I've been to food quality wise , service was great but the food is a joke , I gave this place 2 previous tries and now this one is the last , for paying almost $15 for a chicken sandwich combo I feel scammed , basically throw a chicken nugget on a bun and call it a sandwich , this has to be false advertising read more

Wendy's - Spicy Chicken Sandwich Combo smaller patty than a nugget lol is this place forreal - Fast Food Near Me - Fontana, California

Their multi-soft drink machines couldn't dispense an iced tea or soda that tasted right. On a double burger I got a very narrow rib of lettuce and 3 shriveled pickles. C'mon!!!!!! read more

Placed an online order and payed with no problem but to my surprise I didn't get my Frosty's or other drink because "their machine wasn't working " couldn't even cancel the order and get a refund. If something isn't available at the restaurant then you shouldn't have it available online. Couldn't even get something else because they were so behind and had so many customers both inside and in drive thru. I was given these broken, stale cookies instead smh. read more

Wendy's - a person holding a bag of cookies - Fast Food Near Me - Fontana, California

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I ordered 20 piece nuggets from here. I couldn't believe it ! I've never had something so gross. They were literally HARD and difficult to chew. I'm not from the area and considering I ordered through the drive-thru, I couldn't go back. I still can't believe they'd sell nuggets like that. Rock hard. So gross!!! read more

On our way up the I-15 and my kiddo had to use the bathroom. So decided to stop into this Wendy's and also have lunch. Went inside...OMG the line was so long and SLOW!! Place looked understaffed, dirty and the folks that were working were moving at a snails pace. Manager was busy chatting instead of helping out. Never Never Never again will I come back here. read more

Terrible at fulfilling delivery orders. Item's missing consistently. At first i thought it was a fluke and was understanding but now it just seems like it's a reoccurring issue. Only time they get an order right is if you go to the establishment yourself and order it. read more

Very busy drive-thru, located in north Fontana in the summit community -- right by an Aldi's grocery store. I can only imagine how much busier this shopping center is going to get with lennar building over 1500 new homes, along with new homes going up by a different builder "summit place" along with the new homes which just completed by KB Homes -- Wendys is just about to gain much more customers. Went through the drive thru today, ordered three of their chicken wraps, a cheeseburger and two drinks for my family, they ended up shorting us on wraps, but gave us three extra hamburgers, the girl was sincerely sorry and told us to keep the extra hamburgers which were their chicken bacon sandwiches, and then also fulfilled our order as ordered. Will defintely be back, good service, although it was a very busy drive-thru they were cranking away to handle customers as fast as possible. read more

Wendy's - Wendy's @ Summit - Fast Food Near Me - Fontana, California

I hate writing reviews but at this point it's ridiculous every single time I come to this restaurant my order is incorrect a simple order requesting no mayo to be added and every single time after confirming that no mayo is added I received my meal incorrectly ... Warning to anyone who may come take the time to look over your order in the drive though don't just drive away assuming they did it correctly read more

Wendy's - Classic Chicken Sandwich - Fast Food Near Me - Fontana, California

Female shift manager 3:45 pm Monday May 25 was not wearing gloves and mask. The rest of the staff were wearing PPE. She was talking - smiling and looked at me at the drive thru window and asked how I was doing. I have her a stare and she wore gloves. Then she started talking without a mask and looked at my to go bag while talking without a mask and handed me my order. I asked her why she wasn't wearing a mask. She said "excuse me" ... and I repeated and asked her why she wasn't wearing a mask. She then looked at me rolled her eyes and said "oh" and turned away and continued looking at bags to check. To the Wendy's franchise owner - Your managers should lead by example. This one did not! The rest of your staff were safety compliant in terms of PPE. Reward them and retrain your management. read more

I waited 30mins in the store to place an order because the drive through was 10 cars deep . After waiting I got tired & went back to the drive through..... Two cars only . There was one cashier at the register that kept asking the manager for help ..... I ask for the manager to see why it was taking so long ...... she said the drive through is the priority ...... I hate poor customer service because I was in management over 15 years. Looked like a school campus & nobody knew what they were doing ...... read more

Horrible drive through service rude went be coming back here! We get a smile nor the correct, it's not that difficult. Tonight 8:30 pm

Got sick after eating a burger from this location a couple weeks ago, not sure if it was food poisoning or cross contamination from that salmonella outbreak from the onions. I emailed Wendy's corporate office right away and told them to inspect that location. Since I haven't received a response I thought I'd post it here so others are aware. read more