Just got home from grabbing food from here. My burger was okay and the fries were stale and cold. I had to heat them up when I got home. I went to take a sip of my root beer and it literally tasted like water. I won't be going to this Wendy's anymore! read more

This Wendy's shows on it's front door that it's open until 1am and at 12:02 am, their drive thru attendant stated that they were closed on Monday night/Tuesday morning!!!! read more

Worst of the worst , slowest speed of service I've ever witnessed get my order WRONG every single time.

I don't order much here but the kids love the nuggets and fries. I like the chili and the new burgers aren't bad. The service is lightning fast and the food is always fresh. read more

Stopped here on the way to Vegas to use the bathroom. Nice, new building :)

Just ordered through the drive thru and I don't this location knows how to train their employees. Food is well it's fast food, but they have no courtesy, don't know how to say "thank you" and brush you off as if you're bothering them when asking for condiments. Sad to say a franchise business has low rating for customer service read more

Salads are yummy but they tend to screw up orders in the drivethru and they don't know how to properly apply coupons. They tend to overcharge... Check your receipt and order BEFORE driving off. Fair warning... read more

Everytime I come here I am in and out of the drive through in less that 5 Minutes! So nice when you have an infant in the car! This place is fast! They have my change ready before they even know what bill I am going to give them! Amazing! Every Salad is FRESH just as advertised. read more

This is one of my favorite Wendy's but when I went on 10-11-15 at about 4:30pm the lady taking my order was rude and unfriendly. She snatched my card and basically forced my food at me. I ordered the 10 piece nugget meal and the food was barley warm. Very disappointed since I was hungry and hadn't ate all day! read more

This location is very busy and it seems the start can't handle busy days. There's a line to the door and this place only has one register open. Why not open the other register that's right there not being used to take more orders and make things move faster? Meanwhile you got a worker walking around not doing much and looking so lost. And to top it off, they got my order wrong but I wasn't gonna wait any longer for them to redo it so I left very unhappy. read more

Been waiting in line for 20 min. The tables are dirty and floor is covered in trash in the back where they prep the food. Very unorganized. Orders are all wrong. Came the other day and two managers were arguing about a schedule. Very unimpressed read more

Wendy's - Fast Food Near Me - Fontana, California

Great drive through service. Always fresh and never cold. Never had a problem. Way to go wendys!

Please just get my order right. Ordered multiple items got home and it all came out wrong. Next time spicy chicken sandwich we can get it on just as long as the drive thru lady lets us by putting you in my bag. read more

I've tasted way better Wendy's than this, what wrong with you guys, you always screw the order up. Also, why in the hell are the fries so goddamn salty, pardon my strong language but, come on. You don't need a degree in Astrophysics to cook fast food, its not that HARD! Wendy's. Get your shit together please, and stop screwing up. Yeah it sucks working at a fast food restaurant, but destroying a chains reputation isn't going to help you, in fact you'll lose your job if they close down. Trust me, I've seen many Wendy's close because they didn't do well. -_- read more

Probably the worst Wendy's I've ever went.... I went in the drive thru 2 times now and the first time they didn't give me straws for my drink but I was fine with it but I went a second time weeks later and again no straws. They're not responsible for anything not even their own supplies, very disappointed read more

They can never seem to get my order right and always over charge me. When you confront them about it they're extremely rude. Not my fault you can't get my order correct, don't take it out on me! read more

Best Wendy's drive thru. The team is fast, efficient, kind, and they've never messed up my order. I never go inside so I can't speak for that. read more

This Wendy's has the best Baconator fries I've seen. The bacon was crisp and plenty. The employees were courteous and the restaurant was clean. Night and day difference from the other Fontana location (Baseline). The only bad thing I can say was the bathrooms were completely wrecked. read more

This Wendy's has reopened. They closed for like 2 months to remodel the store to their new format. Which apparently they will eventually do to all their stores in the area. It does annoy me that they made it all "high end" looking by removing some tables and adding in benches with a fireplace. This is SoCal, why the heck did you need a fireplace when it's only kinda cold like 3 month of the year? Anyways the new store looks nice. They finally added the soda machine on the customer side, so you don't have to big them any more for a refill. Although they did add that fancy multi flavor machine. So you get these idiots who are over whelmed with all the choices and hold up the line making up those indecisive mind. Or worse, you get kids that want to play with it like it's a video game. The food is the same, just a shiny new store. They lost a star from me due to the tables they removed and the overly fancy soda machine. read more

The tables are very messy and the floors are always sticky. The food takes twice as long as it should. The last two times that I have gone there, they have managed to mess up my order. read more

Don't come here for timely service. You will be in the drive thru for 30 minutes... or you'll be seated inside for the equal amount of time waiting for your order read more

There's nothing special about this Wendy's. It's a regular Wendy's. That said, I felt compelled to write review to draw attention to the fact that inside the restaurant they always play the strangest music. Just tonight I was there and they were playing atonal jazz piano music. I'm always so taken aback by the music they play, none of it makes any sense, at all. read more

ordered a medium fires and was given maybe 15 fries. asked for bbq and buffalo sauce. was given sriracha and ranch. there were three chicken nugget meals... and was given a double stack when asked for a bacon double stack. what type of establishment are you guys running? what a way to ruin my night. will not be returning ever again. read more

What can I say? Wendy's is Wendy's!! You don't expect anything extravagant lol! My main reason for eating here was that A.) they are close to work by a short walk and B.) they advertise free WiFi! I must say that the WiFi being offered isn't true! The employees have no clue what the WiFi is called or if it requires a password etc... every WiFi that was showing up on my phone was a locked WiFi and nothing came up as "Wendy's " ! Being that they have free WiFi marketed all over the restaurant they should really look into the matter! As far as the food.. meh.. it's Wendy's! A p&j sandwich would probably be a more elevated lunch and healthier as well! read more

Ordered the Giant JBC meal for the first time. It was pretty good. I wish the bun would have been warm. I would order again though. David the cashier is very delightful. I had 3 special orders and he was on it. I had no issue. Nice guy to have in customer service. 5 stars because of him. read more

Disgusting. Ordered the chicken apple salad. Found a long blonde hair in the salad. I was completely grossed out. Never again will I eat here read more

I love wendy's. For fast food, they are quick and the food is good quality. Chicken nuggets are my favorite.

I love coming to this place but my last few orders were wrong and the white girl with blonde hair super skinny that wears a shit ton of make up is super rude and seems like she rushes the customers in drive thru. I get that some people make mistakes and change their order at the window but you don't need to show your "over dramatic" expression as if it's a drag to you. Then when she handed me my food I told her I didn't get my drink then as she's handing me it she starts to look in my car as if I'm lying to her that I didn't get my drink. Seriously need to talk to her about her facial expressions. read more

Every time we visit this location, they forget some part of our order. Like today I went through the drive-thru and just got home and realized they forgot my 6 piece chicken nuggets with BBQ sauce. This happens EVERY.SINGLE.TIME. It's also very difficult to get in and out of. Very limited on parking and that's why we use the drive-thru. UGH!! Might never go back to this location ever again! Even walking in we've had several problems. read more

Terrible service. Just terrible. Slow and dirty and disgusting. Can't believe this place is still running.

Food is always hot. You never have to wait. And they never screw up the order. This Wendy's rocks!

I am a Wendy's fan, but not of this one! My GF and I stopped for a drink and restroom call. When she came out of the lady's room she was about gagging. VERY dirty. We went to the clerk to order but she was having more than a hard time trying to position her microphone on her headset. I ordered a regular black coffee and a vanilla iced coffee. My GF told her 2 times that she wanted the vanilla iced coffee, I repeated it to her 2 more times and then calmly point my finger on the menu item so that all of the guess work was gone. During this time, the manager came out of the ladies room and told one of the employees to go clean it. In ten minutes time, I did not see anyone go in there. So the iced coffee comes and it's just about colored water. I asked where my hot coffee was and the same clerk told me that she had to get some old cold coffee out of the pot and microwave it. I am not kidding. Those were her exact words. I blew up and told here to just give me a refund, which she did not know how to do. Her boss came over and gave me my money while at the same time was ripping the worker a new butt hole. Unprofessional maybe, but BIG deal! She deserved it. read more

I went to this location earlier through drive-thru and the woman taking my order was in a complete rush as if she was ready to clock out. I don't come here often but I didn't appreciate being rushed while I was ordering. Once I completed my order I asked her to repeat it, she missed one, I told her what she missed, and she had the audacity to say, "um I'm pretty sure you didn't say that". I corrected her, then she says, "I'm sorry", and goes on and giggles. I pulled up to the window to pay, CRYSTAL; had no good customer skills. No smile, looks like she was literally ready to clock out and go home, and didn't bother asking how I was doing. I left out of the drive-thru to park and eat. She didn't even bother leaving any spoons for my order, let alone complete my order. Ridiculous. I only rate one star because of this particular staff. Everything else - the location, the other staffs I've associated with, and the food is excellent. read more

no matter how long that drive threw line is they always have great customer service and are pretty quick to get your order in. food is good and they always get my order right. def deserve 5 stars read more

Slowest drive thru at night...they take forever..all the Wendy's I've been too never took this long! You can see the workers just sitting there laughing not even doing their dam job!! read more

I ate at the Wendy's on Summit Ave. in Fontana, Ca., a place I visited often. I ordered a small chili, small fry, and value chicken nuggets. I usually eat chips with my chili and half way through eating my chili I noticed something sticking up on my chip. It was A MAGGOT!!!!! I checked the rest of the chili and found ANOTHER MAGGOT! I cut one MAGGOT in half to make sure and YES they were FREAKING MAGGOTS!!!!! I told the manager and he asked me if I wanted some other food, like are u crazy?!!!! Why would I want more food from a place serving MAGGOTS?!!!!!!! I didn't even finish the rest of my food because I was too disgusted. He didn't even deny that they were MAGGOTS:/. Gross just gross never eating at Wendy's again, a place that use to be my favorite fast food spot is now a place that sickens me. Just thought I should let people know about the MAGGOTS! :| Is this what they call a value menu deal? lol Wow! read more