came in to get me something to eat they was really busy the didn't really had help today but I understand as long my foods was hot would come back read more

Cashiers steals your money and purposely doesn't give you a receipt for that reason.. I drove back around to get a receipt bc the change I got back was about $8 short? The cashier then pulled the money out of their wallet and said "they made a mistake". Still wasn't given a receipt.. smh. Don't go here! read more

says the inside is open and there's a worker sitting at the table looking at me and not opening up he door please correct the hours online cause I have a semi and can't go threw the drive thru. no wonder this lace only has 2 stars read more

They are very rude on the drive thru and the chicken wrap that I order was not even wrapped the bread was stale and old and the chicken was chewing and the lettuce was old too. It's just horrible don't ever come here to grab lunch read more

I wish I could leave no stars. I got in line at the drive thru tonight at 10:40. It was a line but no biggie. Finally one car in front of me left and it sits there for 5 mins before pulling off in a rush. I pull up and the lady says through the speaker that they are closed and not taking orders anymore. So it clicked to me. They made the car in front of me sit and wait until exactly 11 and say that they are closed. What about the fact we were already in line. What happened to the speed of service and efficiency? I understand people showing up at 10:59 but waiting 20 mins for nothing is unacceptable. Teach your closers how to better deal with the end of the night or at the very least have someone come out and cut the line off so I don't waste time and gas. read more

Wendy's - This was the wait in front of me. This couldn't be handled in 20 minutes???? - Fast Food Near Me - Hobart, Indiana

Very rude service workers not a pleasant experience at all. I love Wendy's but I can't stand this location. I Would love to see it improve

This is the worst Wendy's around the employees are lazy unprofessional and rude this location needs a whole new staff every time I go there I have to wait in the drive thru for idk how long then constantly get told to hold on then get my food and it's NOT FRESH ...THIS LOCATION NEED ALL NEW EMPLOYEES OR NEW MANAGERS OR JUST CLOSE IT ! they run this place like it's home kitchen NOT a professional business faqcy1-gijxiG-zirdaq read more

Morning shift in hobart indiana , 2/13/24 . the shift was busy but the staff provided great service and offered cookies for the wait! beautiful ladies . The cashier whose hair was a blonde braided pony tail , was very sweet woman and welcoming ! God bless you all read more

The food was fresh and delicious but the icing on the cake, actually the whole cake itself, was the woman working the dining room register: Mrs. Cynthia. She has graced this earth with her presence. She was one of the nicest women I have ever met, she was extremely warm and welcoming, acting like we were friends who hadn't seen each other in a long time. She laughed at our jokes and made some of her own. I'll never forget her! read more

Appears there's Big problems with Wendys menu! Approaching this Wendys at lunchtime I noticed a sign for their fish sandwich. Seems it's a low demand item since I was told 4.5 minutes while they make it. Great, I thought. A fresh sandwich. Until I tasted it. An absolute culinary disaster. A thin patty, the only good thing was a crunchy breading. Tartar was a weird spicy unappealing sauce with five pickle slices piled on top. An awful mix of awful flavors. Moving on, the fries were cooked nicely, but like virtually all other fast food places including Ronalds, they had absolutely no flavor. Something has gone horribly wrong at Wendys corporation allowing their former premium fast food flavors to deteriorate like this. Two stars because the drive thru order was correct. If you're near one, keep on driving past, not through. read more

I don't understand why people with bad attitudes take jobs that require them to deal with the public. I was there today to get a breakfast sandwich. I saw the commercial for their sandwiches last night and figured I would try them out. The woman taking my order was very rude and I when I called her on her behavior she fired back at me so I left. I normally let this kinda stuff go but this one really bothered me so I decided to call to speak to the manager. I get the manager on the phone and yes you guest it. It was the manager who was being rude to me in the drive thru. You can't make this stuff up, to make matters worse she hung up on me. We all have bad days but, come on. read more

very rude customer service was coming to pick up a door dash and the lady snatched open the window aggressively and rudely told me to pull forward she'd bring the order out. not sure if it's because it's close to closing time. but it's not my fault someone put in a doordash order and you guys are still open. I say you guys get your employees on track. she looked like she was wearing a manger shirt too. this was 6/12/24 at 11:30 pm read more

If you are looking for a quick dinner while driving along I-65, this place is a strict no no. The staff was very very slow and least interested in serving customers. My experience: Waited for more than 20min the drive-thru order placing place to respond to my hellos, no one responded (around 8:30PM). When I drove to order pickup place to inform that there was no one to receive the orders, they said they are busy while I could see that 3-4 people were standing together and laughing hard engaged "busy" with their small talks. The service men were scrutinizing me saying why I cut the line when I was already the first in line in the drive thru queue. I left finally after a futile 5min attempt to tell him there was no one to receive the order. read more

The new four dollar menu is amazing. You get a drink, which sweet tea would be my choice of course, plus a Junior bacon cheeseburger, a side of fries, and four chicken nuggets...for $4! read more

Wendy's - New, nice, quick, and tasty eats. 4 for $4 options is great! - Fast Food Near Me - Hobart, Indiana

Worst place to try and get lunch from. The person taking your order talks over you and is very rude. You can't even finish your order without them talking over you. Needs new management and a new staff read more

Workers are ignorant, immature, obviously uneducated and classless. Definitely not to be trusted with handling of food....Laughing while taking your order, then mouthing off and getting your order wrong. Please hire anyone other than these hoodrats you're giving jobs to making my hometown of almost 40 years look bad. Not to mention it takes FOREVER the lines are so slow. I won't be back read more

When Mrs. Cynthia is working the experience at this Wendy's is amazing. She was so friendly and personable and made the experience much more enjoyable than a typical fast food run. Food came out fast and it was an overall a very unexpectedly pleasant time. read more

Mrs. Cynthia was the most pleasant, energetic employee I've ever come across in any Wendy's. She made my experience ordering so great that I got on here to write a review. Happy New Year Mrs. Cynthia. read more

I use drive thru's because I don't want to risk eating inside restaurants right now. However, at this Wendy's, the cashier did not have his nose covered, and neither did the person giving out the food at the second window. However, the worst thing was when I saw a boy scooping my two large chilis with no mask at all. When I pointed it out to the window boy, he told me that the chili scooper was on a break and was just helping out. So that meant he didn't have to wear his mask? After I got my order and pulled away from the window, I noticed I was missing part of my order. So I went inside to get the rest of my order, and the girl filling French fry orders also had no mask on. Btw, although it was open for dine in, the inside was really dirty. I am an older adult. I don't feel safe going back to this Wendy's. read more

literally waited forever for our small order of 3 things oh and a fountain drink. nobody ever came to the window to at least let us know "hey we are working on it now" blah blah whatever. I feel like sometimes people dont realize the smallest thing like that can eliminate a lot of frustrated customers. but no nothing not even a hi or have a nice day or hell a smile just handed our food with a blank stare and shut the window. on top of that the order was not completley correct. again maybe if the customer service was a little better it wouldn't have been so frustrating. sadly I wish I could say this was an isolated incident with this specific location read more

Please close this place down. Sat in line for almost 40 minutes for 2 JR bacon cheeseburgers. I saw at least 4 cars pull off because the lady at the drivethru taking orders was rude as heck, and didn't care that the line had 10 cars in it. This place used to be much better years ago. This place is AWFUL read more

Employees are incredibly rude and will swear at you. went to the drive thru and was asking about if they still had a sauce which I guess they don't anymore. Ok no biggie, employee then gets attitude and asks me what's wrong with me? She then walks away the drive thru window and calls out to a manager I'm assuming "come get this bitch out of my window I'm not serving her" she was still close enough for me to hear. I was shocked and then tried to tell the manager what was going on. The employee continued to yell thru the window (from behind the manager) she kept going on saying I had attitude. Yes after being called a bitch I did have attitude. I then told the manager to give me my money back and the employee chimes in saying "good I wasn't going to ring you up anyways bitch" I've never experienced such terrible suppler service from any business. This place never has great customer service but this one takes the cake. As an owner or manager I would be skeptical to let employees talk to customers like this. I took my money and went to McDonald's across the street zero issues there. literally my only question was if they still had creamy sriracha clearly don't ask that. read more

Fast service (inside), animated staff, AND they apparently now have a chicken caesar wrap. Movin' on up in the world, Wendy's! Also, it's the hot spot of Hobart at 9PM, so don't miss out on the sea salt french fry party! read more

It started with the employee at the cash register screwing up my order. I asked for a #2 combo with only ketchup and cheese on the burger. I received a burger with the works. I went back to the counter and asked for a fresh top bun to replace my bun that was covered with gross food that I didn't ask for. The employee apologized and the manager and another employee immediately walked over and apologized. Instead of just giving me the top bun, they made me an entire burger at no charge....along with another order of fries in case my other fries had become cold! Great customer service! Talk about turning a negative into a positive. The entire staff here is extremely nice. read more

We don't usually eat fast food but after flying in from O'Hara, my wife and I wanted a hamburger. The service was awful. This was 6 PM on a Sunday night August 19. People behind the counter laughing and carrying on. Frustrated customers offered small Frosty due their wait. My wife had a hair in her small frosty. Flies were everywhere. Waited 25 minutes for a single and double. I don't usually write reviews and rarely negative. Plan to notify corporate offices. read more

This Wendy's is without question the best in the Midwest. My friends and I spend a lot of time traveling to and from Chicago into southern Indiana, and both ways, this is a haven for us all. You wouldn't really expect a Wendy's just off I-65 to go above and beyond expectations each and every time. We've all been there: inanimate employees sliding a half-melted frosty across the counter and wishing you a good night. This is not what I expect at 4500. We've (and I say we because I feel comfortable representing all those I know who love this stop) come to expect excellence from the employees, grills and deep fryers within these walls. The food is always hot, the employees are always affable, the bathrooms are always clean. It simply doesn't make sense, but is a true credit to the fast-food industry and some of the employees that make it. If you're on I-65 into or out of Chicago, take five minutes here and have your day made. You will not be disappointed. Long live nuggets. read more

Incredibly rude and nasty employees on night shift. Elena took my order incorrectly. Then, I returned and was ganged up on, threatened, called names, by the shift manager, Elena, and her crew. All because she didn't like being corrected in front of her co-workers. Then she told me she wasn't going to give me my refund. So I stood up for myself and that's when the entire crew came to the D-Thru window yelling at me to leave because i was burning up their time. I'll be seeking legal advice. read more

The burgers where not my cup of tea but their chicken nuggs lets just say best chicken nuggets I've ever had and their frosty are to die for other that that it's pretty decent not something I would go back to often though read more

Person taking my order continually interrupted me to chat with her friends. Got my order wrong once, tried to argue with me that it was my fault she got my order wrong. I had to wait for them to cook more meat to remake my burger. Now I have a second wrong order and my fries are cold. read more

Bad service and a lot of the drinks were out of service never coming back Gordon Ramsay would be not proud

I went to go get dinner here after having a bad day and somehow left having an even worse day. I initially left the first time thinking all was well until I arrived home to find half my order missing. I called and mentioned that my order was missing 2 things and they say it isn't a problem so I drive back. When I arrive back to this Wendy's the worker, who I assume is the manager, tells me there are no more burgers left over and speculated that I was lying to get more food. I ask her if there's the possibility they gave it to the person behind me and she continued to call me a liar. She sees my frustration and says 'I'm only doing this one time' and gives me my missing burger. Why do I have to show frustration in order to be listened to? Why was she acting like the petty little $4 burger was being cut from her check? Any other food establishments have no issue with making amends on a messed up order but not THIS Wendy's. I always feel bad for food service workers getting treated badly but now I'm not so sure. read more

Worst service ever of any Wendy's I've been too. Been waiting over 20 min for the worst ghetto rude person. More people leave then actually get served. read more

The nastiest Wendy's in Indiana. I ordered a bake potato which only was suppose to have bacon, broccoli and cheese on it. Unfortunately it had hamburger meat inside of it also. Everyone in the back was laughing and playing which make sense why food isn't made properly. I Would never go there again and you guys shouldn't either ! read more

Completely deserves 5/5 stars. Definitely the bet fast food service i've had in a while. I was wished a happy thanksgiving by both of the windows in the drive thru, and i made sure they knew i appreciated their friendliness. 100% recommend if you're looking for good/fresh food + service!! read more

The girl in the drive thru is really rude and ghetto really don't think she wanted to be at work today she really shouldn't be in drive thru either her customer skill wasn't welcoming or pleasant read more

I live nearby and love Wendys food so I am forced to continue to go to this location. I use the drive through 99% of the time and the best way to describe the customer service is that I am treated like a criminal for showing up to order. On top of the blatantly rude attitude from most of the staff, they ALWAYS get something wrong in the order. It has become a joke between my wife and friends to see 'what they got wrong this time!' We only laugh to keep from crying. I'd give it zero or one stars, but they have Wendys food which the staff here hasn't figured out yet how to screw up..... yet. read more

Unless you are starving from not having access to food with absolutely no other option, do not waste your time coming here. The staff finds their jobs as a joke and do not know the true meaning of quality service. My order was given to me incomplete and they found the situation to be comical instead of apologizing for the inconvenience. The supervisor "Gabby" was apart of the whole situation, fueling her staff. I give 1 star not because I had to but because after 20 minutes dealing with the whole mishap I was given my money back. read more

got order wrong. still waiting for coupon in mail. NEVER AGAIN

I go to all the Wendy's in the area and this one is by far the best . Always quick as possible , friendly , clean, and just overall great experience as fast food goes read more

First, the manager has a tooth gap. Jesus hell, it's wider than the grand canyon. It makes me lose my appetite because quite frankly, I could fit my whole order in there at the same time. But other than that, he has a great voice and is very nice to customers. Here is a link to his Youtube account: read more