If you come here you KNOW that it's going to take you forever in that drive-thru line. If you order in advance you're going to have a much smoother experience. They seem to always be short staffed, but they do their best. I never have really had an issue with the customer service they're kind and are just doing as much as they can with who they have. My food is always very yummy though. I don't eat inside I always take my stuff to go. There's plenty of parking as well so you're good to go with that. read more

waited a while for my order got the wrong order had to go back because we got wrong drink and wrong burger. Had to go back and wait in line w while the girl at the window had her back to us the whole time. And no apologies for the inconvenience and the mistake. Also when we got the new drink they didn't give a straw. Girl at the window was Ignoring us with her back to us. Not a great customer service experience. read more

They didn't tell me they fried my chicken nuggets in the same things as other products with milk and I'm highly allergic to milk products so I can never go back there again now. read more

Dude why does it take 20 min to get your food? Isn't this considered "fast food"? Everytime I come here, I'm in the drive thru for way too long, it's like they have one person working. It's not sometimes, literally every single time. Fix it read more

Young lady at the window was very rude and slammed the window when I ask for My money. The coffee cold, The nuggets as well. No apologies at all. Try not go there. read more

What is happening at this Wendy's??? Do they not have a manager on ?? These kids are rude and disgusting. This generation is so terrible and lazy and they give attitude to customers for no reason. They seriously have a chip in their shoulder. They roll their eyes just asking for payment. No young black girl working tonight just gives you so much attitude handing you food and anything . It's like she's looking to start a fight so she can record it and post it in her TikTok read more

Never had a problem with the drive thru or the food quality. We went inside to eat for the first and last time ever. It was absolutely filthy inside. Walls, soda machine, floors, tables, behind the counter, literally everything was gross. Last time I eat there for sure. read more

How this Wendy's is still open and so profitable is beyond me. I will drive out of my way to the one further up bald hill. You can tell the management here is awful by the employees attitude and extremely long wait times. They should be put out of business, as this has been the case for over a decade. read more

I usually hit the drive-up. It's usually busy, but the line usually moves reasonably fast ... usually. Not so on my last visit. There were only two cars ahead of me, so I was pumped, until I got to the ordering screen, which was oddly dark. I waited for a greeting, a voice, a lit screen, but I got ... nothing. After a looonng silence, I said "Hello?" and finally, an annoyed-sounding female voice told me to wait. I finally got to place my order, but the food seemed to take longer than usual to come out. When I got home and ate it, the food (a classic double with cheese plus fries) tasted okay, but, I really could have done without the long strand of hair in my French fries. Perhaps that was the prize for this being my 200th review on Yelp. read more

Wendy's - the front of the restaurant at night - Burgers Near Me - Warwick, Rhode Island

For the past several months you have this worker that answers the orders in drive through that is just so rude. They choose to reply with yup after everything you say, constantly giving dirty ass looks when you get to checkout. If you hate your job that much just quite & grow a back bone. Food is usually good. read more

I asked for extra sauce, I got no sauce, 0 sauce. Make sure you got your sauce before you leave the window. Plain chicken nuggets? Not fun. read more

I've gone here a few times and as much as I like Wendy's, this place is awful. I don't think I've ever gotten everything in my order in the bag (missing sauce, utensils, fries, etc.) and the line takes forever. They were fantastic a year or two ago, but I'm guessing they fired that manager or something because since then it's just gone straight downhill. read more

I love this Wendy's! It's very convenient in location near the malls, fast service too if you need the drive thru! We currently are inside, and was greeted with a smile! We ordered the 4 for4 which has a few choices! We choose the chicken blt, came with a 4piece nugget, French fries, and a drink!! I'm not in love with fast food, but if I do I prefer Wendy's! And this location! read more

Wendy's - Lots of dining room space with large screen tics all over!! - Burgers Near Me - Warwick, Rhode Island

Service sucks, I wait in the drive through line on average 10-15 minutes, not even exaggerating at the slightest. I love Wendy's but this needs to be faster. read more

The service Level is absolutely awful. I spent the better part of a half hour just sitting in the drive thru line not even moving forward. At one point I decided to just say screw it and leave, and as I was driving I noticed that they were still on the same vehicle and the vehicle at the second window the driver had gotten out of his car to see what was taking them so long to get their food. This is not the first time that this has happened at this Wendy's. I can count right off the top of my head at least five other instances where it took me over ten minutes to just get someone to take my order, and when finally getting to the second window, waiting another ten minutes just to pay, and then finally after spending close to thirty minutes, I get my food, just for it all to be wrong. read more

Kid at the window with the painted nails pretty much just aggressively handed me my food and shut the window, no idea what his problem is

I had a JBC from here the other night and that's it, and 6-7 hours later had such bad food poisoning, I ended up severely dehydrated and in the hospital. They confirmed food poisoning. I won't be going back to a Wendy's again!!! I've never been in so much cramping pain in my life! read more

I ordered two chicken nugget kids meal and they gave me 3 sets of fries one 4 piece nugget, the two drinks and no toys included. Word to the wise , check your order before driving off !!! read more

Dirty, dirty place. Tables need cleaning, doors were filthy.....sad. It just opened, the staff were nice, the food was luke warm...lets say I will go elsewhere. read more

This Wendy's has never been my favorite location to go to but it is conveniently located so at times it does the trick. The line is always real long but once you get your food its usually pretty good. The fries they gave me this time were mad small like little end pieces which shouldn't have been served as fries..but overall the cheeseburger was good and the prices are decent. read more

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Have always enjoyed ALL Wendy's. Fav burgers...BUT this location gives Wendy's a bad name! Knew as soon as we entered. Very dirty. Tables had not been cleaned..floors dirty. Should have left..but stayed and had our burgers. Somehow the atmosphere really ruined it for us...but it was not until I had to use the bathroom but had to leave when I was appalled to see a 2" feces on the floor!!! Disgusting! Place should be closed down. read more

I have giving a second chance to eat here never again i asked for a cheese burger a little ketcup and nothing els on it well it had mustard / ketcup / oion and it looked like slop i throw it away read more

Used drive-thru. Simple order: one Dave's Double and one coke. Ended up with a spicy chicken sandwich. At least they got the drink right. You would think a two item order would be done correctly: ha! Would have gone back thru the drive-thru but did not have time. Won't be returning as this isn't the first time a simple order was filled wrong. read more

If I could rate lower than a one star I would. I used to work here and they are a bad employer. Every time I come through and ask for bacon on a sandwich they always forget. I got baconator fries and where's the bacon or the cheese?? Like this is absolutely disgusting. Worth it to go to the other side of bald hill to the other Wendy's. read more

Wendy's - Where's the cheese? I mean come on. - Burgers Near Me - Warwick, Rhode Island

The salads at Wendy's are very good. I would recommend if looking for a healthy choice. Very fresh ingredients every time. This is the Quinoa Mediterranean salad. I have also had the fresh mozzarella and that is very good too. They are out of it a lot. At least they make them fresh everyday. read more

Wendy's - Burgers Near Me - Warwick, Rhode Island

Why advertise a product, with special posters, and suggestive selling, that you can't provide your customers? Why make a patron repeat the order in the drive up window 3 times to only have the order totally wrong. This place was a complete fail. Stick with Mcdondals. read more

This is an ok location just double check order especially in drive thru considering they can clear 10-12 cars in about 3 mins. Have had a few under cooked burgers as well but its better than McDonalds in my opinion. And the bk is just a pain to get thru cutting across the traffic. read more

first off let me start by saying i waited in the drive thru for a solid 5 minutes before getting any kind of response from the staff. After ordering I had to go back to work due to waiting for so long. I did not check my order to make sure it was completed thoroughly. As you could probably guess it was not. I received no fries or sauce. And my 10 piece nugget contained 9 nuggets. I am thoroughly disappointed in my experience here and hope that our future generations are taught basic math skills such as counting. read more

This Wendy's is pretty ok. They are mostly quick when it comes to drive through and do not mess up my order very often. The only thing keeping this from a 4 star is the fact that they do not have a 99 cent menu. Seriously, all the items that should be on there range from $1.29 to $2.30 which is nonsense. They do however have the amazing soda machine that allows you to combine a million drink options and create a customer soda of your dreams. That my friends is technology at work. read more

This Wendy's is disgusting. I walked in there with my family yesterday. The Floors were cracked and sticky, and all I could smell was a weird metallic smell, I looked at the dining room, and all the tables were dirty and garbage all over the floor. We left without ordering anything, I wouldn't even recommend going through the drive-thru at this location, I can only imagine what the kitchen looks like. There is no way this location doesn't have a vermin infestation. read more

No problems with this Wendy's. Same good service and cleanliness as other Wendy's restaurants in the area. This particular Wendy's is next to the Warwick mall which is very convenient. I'm a fan. read more

I visited this Wendy's at noon on a Sunday. I should have known it wasn't a good sign when the men in front of me in line told me to prepare to wait for a long time. And wait I did. It was about a 15 minute wait just to place my order even though there were just two people ahead of me. Then it was about another half hour before I got my food. When I went to the drink station there were no lids for the cups. There were also no napkins in the dispensers. One man was so angry about the wait time that he yelled and stormed out of the restaurant. The tables were filthy and sticky. I will not go here again. read more

Always get fresh hot French fries. I think one time I got a wrong sandwich. Not bad for 3 years of service. I stopped there last night and was told it would be 6 min for my sandwich. Well they forgot about me because 10 min later the cashier came out very apologetic and threw in some free fries with my order and apologized again. I thought that was very nice! read more

i asked for a coke and it was flat, how upsetting. also, not to be over dramatic but the majority of my food was lukewarm. i suggest your workers move at a faster pace, thank you! have a nice night :) read more

The food was great! The service however, was not. Had to tell cashier Jenna 4 times I wanted a baked potato with chives and sour cream. Also ordered three strawberry lemonades and got one along with two regular lemonades. I'm lucky to have spoken up because if not, I wouldn't have received anything I originally ordered! Another thing, closing time was 10pm for inside service, but she asked for here or to go, we said here THEN she told us no. The manager then locked my friend out of the store when she went to the car 4 minutes before closing time. After all this.... we had to go to the drive through to get a fork and knife. It was so crazy! Bad experience :( read more

Waiting line with 2 people in front of me for 20 minutes. When i got my food, it was made wrong. When i brought it back it took 5 minutes for the person working at the front counter to help me and then the grill person argued that they had made the sandwich correctly. Awful service. read more

I have worked up the road from this location for about 6 years now. I have come about once or twice a month for that period of time. Everyone knows what Wendy's food tastes like, so my 4 stars is based on service & accuracy & time of which the food is prepared & given to me. At this location I have found that if I go inside it seems to take way longer than drive thru. (Even if the line outside is super long & the one inside short) all & all this is my preferred Wendy's location. read more

Slowest drive thru ever! There's always a long line and it takes 10-15 mins to get your food. They also have some serious pot holes but i guess it's mandatory to have them in rhode island like all their roads. read more

Worst restaurant ever, one of the workers was flirting with the customer. there was a expired DD coffee In the bathroom they put mayo and ketchup on my burger when I asked them not to. half of the soda favors were out I got mellow yellow it tasted like crap. My friend got a chocolate milk shake they forgot it then they gave him a vanilla milkshake. I don't recommend this restaurant unless you like crapy resruants. read more

Went on a Friday evening and ordered inside. Short line, few customers inside, courteous staff. There were five large screen TVs on the walls, including one playing the Red Sox game, and the wooden chairs were comfortable. The Jr. Bacon Cheeseburger and chicken nuggets (with barbecue sauce) were very fresh and tasty, while the fries were of average freshness and very salty. The modern self-serve soft drink dispenser had Cherry Vanilla Dr. Pepper. Enjoyable experience for a fast food restaurant, would definitely visit again if I was in the area and seeking fast food. read more