I come here to get oil changes but the mechanic told me I need brakes. I went to a mother mechanic and he told me my brakes are fine. Pretty pissed about that!! read more

On Sunday 11/4/12 I took my front brake rotors to have them resurface. I waited 10 minutes to get help. Hank finally asked me what I needed and I informed him I need to get my rotors resurfaced. He informed me it will be $15 each rotor and it will take 45 min to have them done. No problem!!! I came by approx 1 1/2 later and the rotors where still siting were I dropped them off. Hank saw me he realized that they have not been done. He told me he will have them done right away to come back in a 1hr. I came back in an hr and they were still doing the 2nd rotor so I waited for 30 more minutes to have them done. At this time, I was already upset that I waited this long. I told Hank that he should quote proper times. Hank responded that he was busy when I dropped the rotors. I told him if he was busy then he shouldn't quote me 45 mins and don't over promise and under deliver. I installed the rotors on my vehicle. I took it for a test drive and immediately felt the pulsation on my brake pedal. Monday morning I got on the freeway and the whole car and steering wheel was vibrating hard at freeways speed when I press the brake pedal. I took it to repair shop that specializes on brakes and they inspected my rotors and they informed that my rotors were bad. They informed me that the place I took rotors to get them resurfaced should have measured them and realize that they couldn't be resurfaced anymore. So I had to pay more money to get 2 new rotors and have them installed. Bad customer service at this place and don't get ripped off. read more

Had my tire fixed here after i found a nail stuck in my wheel. Quick and easy process without any hassles. They were very accomodating i was done in 20-30mins. read more

Took my car to this shop to replace the timing belt and water pump on my car. The manager (Hank) said my car would be ready in the same day I brought it in. At the end of the day he had nothing but excuses and I had to what until the next day to pick it up. I also found out that they used cheap after market parts, I was told by the manager that they were going to use high quality parts. I could have picked up the same parts at any local part store for half of what he charged me. A couple of days later a noise was coming from my engine, I stopped at a shop in Redondo Beach and the mechanic showed me that one of the belts that Western Tire installed was ripped and needed to be replaced. Instead of remaining stranded I had the shop replace the belt. When I contacted Hank, he refused to reimburse me for the labor and showed nothing but ambivalence toward my warranty. I reported this matter to the Bureau of Automotive Repair. Western Union Tire was cited by the BAR for several violations. Hank is a dishonest individual... who has no honor. read more

Came here for flat tire, $14, no more $10 or maybe they ripped me off cuz I am not an usual customer. Kim (look like Cambodian to me & doesn't speak Chinese/Vietnamese) tried to sell me a "used tire" because he said my tire wore out. Fortunately, he couldn't find any in his shop. read more

I was ripped off by these guys. I was charged 30 bucks to patch my tire. I was desperate, so I did it. I live less then 5 mins from this place, but I will never go back. read more

This place is great. I almost don't want to give away "my mechanic," but they deserve the kudos for their excellent work. I've seen these guys team up to get the job done faster. I've even noticed little things fixed, at no charge or mention, that I didn't even tell them about! These guys came highly recommended by a friend and now I understand why. Very reasonable prices, speedy turnaround, quality work. They'll even use toyota brand parts for my car. I've been coming here for years now and have never had a problem. read more

Horrible service , they said 2 hours will complete I was there at 11am and its 8 pm still no car . Come to find out they won't have my car ready until Sunday . They should of called me to tell me it was going to stay longer . Don't go here go to Kerechuk on valley . read more

GREAT SERVICE!!!!!!!!!!!!!!!!!!!!!!!! I had just purchased a van on behalf of my sister and was driving the van to her house. I was almost at her place when I noticed that the middle flap was detached. This was allowing air into the vehicle and affecting the performance of the vehicle. My friend called a colleague in Alhambra, and he let us know that a place named Western Union Tire was still open. We were desperate to fix this right away because purchasing the van and getting it checked out was an all day event. We did not want to deliver the vehicle with problems. Upon arriving (right before), we told an employee our issue and within 10 seconds he was inside the van dealing with the issue. It was challenging but they were able to figure it out within 10 minutes and get the middle flap perfectly attached. The employees demanded no compensation, but my friend provided some anyways. It was appropriate and considerable for the amount of time they actually spent working on the van. This situation exemplified what true customer service is all about. The employees did not hesitate to assisted and were rewarded appropriately. read more

I got here by accident. I called up my insurance Safeco roadside assistance. They arranged a towing company for me (forgot the name now, I think Country ...). This guy tested my car and told me I had bad gas and I needed to go to Western Union Tires to get it clean out, not the dealer. My car got towed there. The guy Hank later called me and told me it was due to the idle control valve which I already know and had the dealer ordered the part for me. Since I already got a rental from Budget next door, I just let him fix the car. He said he would get the part from the dealer. Later around 4 pm, I got message from him that the car has been fixed. I drove it today and it sounded like it has been fixed. There was a start that did not hit idle right away but 2nd time it did. But personally I admit I was naive to let the towing guy put me here. The cost is only about $60 less than the dealer but there is no peace of mind whether he did a good job or take out other parts from my car. So it will not make sense for me to take my car here again. The shop is really dirty and a lot of junk cars are lying around. So now I know that I am not getting ripped off at the dealer, but I am placing myself at a lot of risk when I get my car serviced here by mechanics with unknown qualifications. read more

Just tried to do my rear brakes since it started squeaking like hell, but to my surprise one of the lugs were completely cross threaded and had to be broken off and replaced thanks again........ Places like this rely on volumes of customers to survive not quality work, don't become another victim just go somewhere else read more

Took me 3 hours to fix a nail in my tire. Guy kept saying half an hour half an hour. Seemed like people who just got there after me were more of a priority. read more

I bring my cars here all the time, so far I have had them to do things like Radiator replacement Fuel pump repair Breaks Air in takes Sensor replacement Timing belt replacement. And they did excellent job at a reasonable price. It takes some time for them to finish a job but I can live with that because their good work. I highly recommend this place and Hanks work. I remember there was a time that I paid nearly 1000$ for a break replacement at Neil's auto Alhambra but these Guys only charged me 250$ parts and labor and all. Best this of them is that they are open in all week and work till 8.00 pm to get the work done. read more

DO NOT GO HERE! ABSOLUTE RIP-OFF! Watch out for this place! They fix cars fast... to fast. Poor workmanship and cheap parts is what you get from this place. They charged me 94.00 for a water pump, this price did not include labor. The Manager Hank, said that he was going to use high quality parts for my car. He also said that the part had to be ordered from an exclusive distributor that was not available to the public. After the installation had been completed, I checked the box that the water pump came in and got the name of the part with the store that supplied it. I found out that the water pump cost only $57.00 and the store that supplied it was right down the street. I also checked the brand and found out that it was a cheap re-manufactured water pump from China. The Manager Hank (Chen), tells nothing but lies and can't be trusted. A few months later while at another shop, the mechanic showed me that the water pump that Western Union Tire had installed was leaking water. So much for the high quality parts that Hank said he was going to use. I found out later that Western Union Tire has been cited by the Bureau Of Automotive Repair for ripping off customers. read more

I took my 2016 Civic there for brake service and an oil change. I went to the restaurant next door for lunch and to relax in the free air conditioning. Did some binge watching on Netflix and YouTube. Went back and they got it all fixed up. They're the most honest mechanics I've ever dealt with. read more

Stay away from this place! They're a total rip-off. I knew I shouldn't go there but they're the only place that opens on Sunday night. I took my car for noises under the car and they replaced the whole power steering for $700. Then I had to come back for the same problem twice in p they only added the power steering fluid because apparently there's another hose leak that they didn't see in the beginning. It's a stupid diagnostic to begin with. Wondering if the actual problem was the hose and they told me it was something else that's more expensive. At the end they wouldn't back their work/diagnostic so I had to go elsewhere. read more

Not a trustable company, fake people, they want to sell their own product and rip of the customers. stay away! NO clue about any car parts. you only need to sell Tires period. read more

When I brought my 1991 Mitsubishi 3000GT VR4 to their shop to get the spark plugs changed, I got it back with the engine knocking. I brought it to another shop to have them take a look at it. It turns out they dropped a washer into one of the cylinders via the intake manifold. This bent my valves and damaged the heads; they were reluctant to admit fault for this and blamed the second mechanic that looked at my car. The damage that was dealt to my car could only be fixed by having a full engine rebuild(i.e. bore out the block, larger pistons, rebuilt heads with new valves.) I would not recommend bringing your car here; they do have cheap prices, but that is because they have inexperienced mechanics. Don't bring your car here unless you want a trashed engine. read more

Been a loyal customer for over 10 years, they explain what they need to do and they do it. I am always price conscious so they keep that in mind. Good people and good prices. read more

This place rocks. These guys are well priced and work their tails off. They are open 7 days a week. They work on everything except diesel. Too bad for my 85 MBZ 300D. They saved me a grand one time when a dealer wanted to charge me to replace a mouse-chewed wiring harness on an A6 I use to own. Hank simply repaired the one damaged wire and I was good to go. read more

brought my 96 nissan to change alternator, just found out they overcharge and the job was not good, still there's problem with the electic system. read more