We recently worked with Citadel Roofing & Solar on a solar panel and battery installation and had a…read moregreat experience. From the first conversation through final commissioning, the team was professional, communicative, and consultative. Chris in sales was our main point of contact throughout and did an excellent job educating us on our options, setting expectations, and keeping us informed. Once the project kicked off, Ashley, our project manager, was fantastic at guiding us through each step, coordinating scheduling, and making sure all the moving parts stayed aligned. We were on a tight timeline and she made sure the project kept pace and finished on schedule. Installation was smooth and the technicians took the time to show us the system and answer every question so we felt confident using it. Overall, we were very impressed with sales, project management, and the field team. We would definitely recommend Citadel Roofing & Solar to anyone considering a solar system.

I had my solar panels and power wall battery installed around March 2025. Sometime around September…read more2025 when I checked my Tesla app, it was grayed out my power wall was off-line. I contacted Citadel and let me tell you it's been going on almost 6 months and they still have not resolved the issue. I actually had to reach out to Tesla directly for them to confirm that I'm not crazy. It's not a Wi-Fi issue. There was a ground fault error. I relayed this information to Leslie and her supervisor Bernice. They sent a technician out to check on my battery who also contacted Tesla. You would've think the next time they sent a technician out it would be to go on top of my roof and check all the wiring but instead the same technician came out and again checked the battery and contacting Tesla. Then I was informed they would need two technicians to come out and go on top of the roof and lift all the panels checking all the wires to find where the exact issue is. Obviously, I knew that so I was confused as to why this technician was here a second time only looking at the battery. Weeks later, they sent two technicians out today, January 27, 2026. They go on my roof and they did find an issue in one of the lines however they could not complete their job because they didn't have an MCI. They also didn't have the time to lift all my panels since it's late in the day. All of this should've been noted in their system so that their technicians would have been informed on what was needed. This issue has been dragged out for months. It's now only being "escalated" --because who knows if they're really going to do anything to speed things up and get together and fix all the problems. These things aren't cheap. It's an investment. You would think they would do better when there's so many other solar companies. Go somewhere else. Not worth the headache. I hope the owner sees this review and something actually gets done. I shouldn't have to post a negative review or ask for things to be escalated.

Jenn is the best... very accommodating... follows through and returns calls with information...she…read moreis the best! Thank you!

we are so impressed with this company, especially the technic Raul, he was so kind and professional…read moreand knowledgeable. thank you Raul for making our experience a memorable one. we will use this company again, of course and you. thank you

We needed a roof inspection to help deal with leaking mounts from our solar lease company to help…read moreus push to get them to fix the issues. Roofmasters was able to make us an appointment quickly and did a very thorough inspection with every detail we could have asked for int he report. They were also helpful to provide us quotes on repairs or roof replacements without being pushy just to make sales. Their staff are genuinely helpful, skilled, and very nice to work with. I would gladly recommend them to anyone.

Due to an edict by the home's insurer to replace the roof, an estimate was requested by…read moreRoofmasters. Upon review of all the estimates, not the lowest, nor the highest, they were chosen due to their history in the community, reviews, and BBB standing. In addition, they could meet the assigned deadline. We were placed on the schedule for February 10th. My prayers were there would be no rain until February 14th or 15th. We almost made it, however the rain came pouring down on the 10th and 11th. Thursday, February 12th dawned full of sunshine and the tear out commenced. Additional work was uncovered which unfortunately, yet understandably increased the price. Work continued, the city inspector, approved, and the tiles were installed. As the weekend approached so did an impending storm. The team returned Saturday, February 14th which meant they were with us and not their Valentines. Thank you!! The roof was completed before the storm and we've had several days of rain to test it out. No leaks!!! Johnathon, Ray, Omar, and the double crew were friendly, thorough, and left the job site clean each day. Excellent job and the roof looks amazing. Highly recommend Roofmasters.

I first reached out to Diablo in 2020. I was solar-curious, but I determined at the time that it…read morewasn't what I needed. This year (2024) I decided that my electric bill was just too much, I was going to get solar eventually, and the longer I put it off the more it would cost me overall. I liked that they didn't harass me. Once some folks get your number they just wont stop calling. Diablo didn't bug me back in 2020 and they were not really trying the hard sale this time either. I called them, had a brief discussion about what I was looking for, and scheduled a visit. I didn't know much about solar installations, so I spoke with a friend who was familiar with these things. He told me what to look out for in terms of equipment. After I got the quote, the folks at Diablo were very helpful answering questions along these lines. Again just providing information, not trying to sell me. Diablo handled everything and scheduled a time to do the install. Overall it took about 3 days. Two days for most of the hardware and then a day about a week later to deal with the mess in my breaker box from some previous work done by another company. Then they handled everything with PG&E and about a month later everything was cleared on PG&Es end. This delay was due to PG&E processing paperwork. Overall it's working well. Just see the before and after photos below. Not of my roof but of my electric consumption. You can see some before and after values as well as how the system performed on a particularly hot day.

Terrible service , this company must have been sold since we installed our solar in 2018…read more Was getting charge $200 just for a quote and when the day they were supposed to drive to the property , we told them ahead of time of how to get in and the code to the pool House , they wrote a report that they couldn't get in After speaking to the manager , they had to sent someone else out but don't know when that will be Very frustrating experience, seems like they don't communicate internally Ended up repairing with someone local in Sonoma county

Got Watts installed two phases of solar panels on my roof, 67 panels in total. The job was massive,…read morethe price was fair, and the follow up service was excellent. There were hardware glitches after installation, but the Got Watts team reliably spotted them - without me realizing there was even an issue - and sent teams out to ensure my equipment worked as promised. Years later I noticed some leaks through my roof where some phase 2 panels were installed. I notified Got Watts and they sent large crews to my home to rectify the issue over several days. This was no small fix. They probably spent vastly more to rectify the leaks than they did to install the panels to begin with. No one likes to have problems with an install. But, it means a lot for a contractor to honor their commitment and spend vast sums to honor their warranty, and their word, to their customer. I've had "good companies" make promises they wouldn't honor once the initial check cleared. Got Watts was true to their word and treated me in a dignified manner that is rare these days. I would unreservedly recommend the good people at their firm. Special thanks to Sam Moore and Daniel Harrold for their excellent service.

I've used them for multiple projects including an EV charger install, whole house surge protector,…read moreand electrical install on a sauna. It's always been good work and communication.

The product is good, the process left us wanting…read more Eric, David, Jose and the crew did an excellent job. My frustration was with the post installation process. I got answers from Darlene that did not make sense. Sometimes her computer was down other times her phone was down. Sometimes she would call to give me a message only to realize that she had called the wrong customer. Did not enjoy working with her. Finally, Kara engaged and we got the Permission to Operate about two months after the install. Supposedly Jeff (the Business Owner) is no longer with the company and has gone back East, so not sure who is leading their future efforts. For future customers: hang on to a portion of the payment till the Permission to Operate is received not just the installation.

I was hoping my interactions with this business would be positive, but it was not. I spoke to Jeff…read moreand unfortunately he was unprofessional and discourteous. I provided the necessary information for my solar installation (including usage and current costs), but he was very combative when it came time to discuss my project. He refused to discuss a power purchase agreement, instead he tried to force an outright solar panel purchase, which I made clear was not an option. He offered no apology and no clear explanations about his actions. Free advice: if you are not interested in the job, just say so politely. Don't be rude, discourteous, and unprofessional.

I have had the good fortune of working with Solectric for my initial solar installation a number of…read moreyears ago and recently when I had to have my roof replaced. In summary, every aspect of this business is exceptional! From initial contact, ongoing communication, the project proposals / quotes, the project scheduling, the project execution, work quality, problem solving & overall value - every aspect of this business is terrific. Highly recommended!

Knowledgeable and friendly. Just took some time to align schedules. They were able to…read moretroubleshoot and fix my Sunpower Sunvault solar battery system. They were also reasonable when quoting additional electrical work. Will use again!

update to 1/31/25 review..... I heard from Mark of Mother Nature Solar the very day I wrote my…read morereview. I am happy to report I have now received compensation for lost solar production. For this, I have changed my rating to three stars.

Mark's a stand up guy and ended up sending his guy multiple times to try to fix a problem that is…read moreprobably unique to my house. I think it has something to do with my main panel and probably not with any of his work or Enphase's products.