First time I went in they were too busy for the number of employees and service was slow . I contacted a review on the receipt. They offered me compensation. Second visit was great. Food was good. Service was fast. I'm sort of particular about iced tea and the iced tea in both occasions was not good. Tasted bitter. They should properly clean their iced tea, containers and equipment. read more

I really don't know who's fault this is, but I ordered my food at 11:40 last night.And I didn't get my food till 1:10.I was really ticked off cause it says I was getting my food at 12:25. read more

They don't staff appropriately so it takes forever to get your food. The product they produce is sub-par. I stopped going here when they gave me a hamburger that had lies than 1/2 a burger patty. Full bun, full veggies but about 1 oz of meat. They cooked it that way and put it in my burger. I won't go back and Whataburger has been my favorite fast food burger place my entire life. Sad. Avoid this location. read more

I have been to this new Whataburger location and it did not disappoint. The restaurant was clean, the staff was friendly. Ok my most recent visit. My Whataburger was made incorrectly, but the manager was adamant in remaking the whole Whataburger the way it should have been made. It was missing cheese and I told them to just add it. The manager was friendly and took pride in making sure u got a freshly made burger my way! read more

Whataburger - Desserts Near Me - Frisco, Texas

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Let me preface this with I am Whataburger loyal. This is the only location I've had a less than stellar experience. I went through the drive thru. It seemed the employee was taking orders faster than food could be turned out. The employee sent cars forward into 2 lines. I waited for 20 minutes to get to the window and get my food. I ordered the chicken strip meal. Upon opening the basket, I had one full tender and 2 tenders that either looked like they had been half eaten or it was 1 tender torn in half. I didn't eat them- I wasn't comfortable. My Diet Coke was missing the Diet Coke syrup so I got a watered down brown soda water that was reminiscent of Diet Coke flavor. Also, as I expected, the fries were cold. How could they not be? I waited 20 minutes! I'll be back - I'm a loyal Whataburger customer, but not to this location. read more

Stopped in for breakfast on the way to the doctor's office. Yeah, I know, don't judge! This location was so clean - even the bathrooms were spotless. It did take a bit longer than usual to get our order, but everything was fresh tasting and packaged well. Items were actually wrapped with care and not just slapped together. Thank you for the yummy (bad for you) breakfast this morning. read more

Whataburger - Desserts Near Me - Frisco, Texas

So much fun picking up food from here get completely ignored. Then they expect me to fill the drinks for them. Not my job.

This location has to be THE SLOWEST of all others. I can understand that sometimes it can get that way but jesus christ EVERY. TIME. Why do i keep coming here? Going to have to go the extra mile to another location. read more

Outstanding service! Great group of people nothing but smiles and good vibes! Food was on point! Hot and fresh ! I recently ordered food for my entire shop and all of it was perfect the guys loved it !! Big thanks to Alma for getting our order done on time and on point! Definitely going to be bringing all my friends here!! read more

Whataburger - Desserts Near Me - Frisco, Texas

Cleanest amazing bathroom. I didn't even buy anything, I stopped for a bathroom break on a road trip. The Women's bathroom was in such amazing shape that I went over and talked to one of the workers, Deekay, and raved about the bathroom. Turns out, she was the one that cleaned it! That girl deserves a raise or a bonus because she was wonderful when i talked to her. If I weren't a broke college student saving my money i would've ordered food. read more

Whataburger - the front of the restaurant - Desserts Near Me - Frisco, Texas

Honestly the worst location I've ever been to! Order is never right, items always missing, and the salad is always half empty. Employees seem incompetent. Management, for the love of God, please do better at training and/or hiring employees. It's sad that we finally get a new location near us, and I'd rather spend the extra 15 minutes on the road to go to a different location that can actually give me what I paid for. read more

Order & Payment Process: When I arrived, there was only one car ahead of me. I called my wife at 9:18 PM to confirm our order. My rewards were scanned, payment was taken, drinks were handed over, and I was asked to pull forward to wait for food. Wait Time: I waited between 15-18 minutes for my order. By the time I left, there were about eight cars parked and waiting for food. Food Delivery: When the food was finally brought out, it appeared that all waiting customers received their bags at the same time. I live only about 1.5 miles away, but when my family and I sat down to eat--within about 4.5 minutes--all of our food was cold. The fries were cold, and this was for a $30 order that included two junior burgers. Past Experiences: This has happened to me at least four times at this location. I initially excused it as part of being a new restaurant in the area, but this pattern has continued. Feedback: After a long day, it's frustrating to receive cold food after such a long wait, especially for the price paid. Please address this issue to ensure orders are served fresh and in a timely manner. Thank you. read more

Whataburger - Desserts Near Me - Frisco, Texas

I've never seen a fast food restaurant that gets your order wrong EVERY. SINGLE. TIME. I mean hats off to them for being consistent at least! Pay for cheese... won't be on it. Want lettuce? Won't be on it. Ask for mayo instead of whatasauce? You're getting whatasauce. Literally cannot ever get an order right it's baffling. read more

Bruh. We waited 35 minutes for 2 burgers in the drive through and the both came out wrong. Worst customer service of any whata I've been to.

It's a Whataburger! It's also a new Whataburger so it's in great shape. You know what you're getting here every time. It's going to be consistently good and fresh. Open 24 hours and it's always there for you, when you need it most, which is 3:00am and you're driving home. read more

Gave us wrong food last week. Forgot an item and gave us wrong drinks this trip. All manager could say was sorry. Check your food, drinks and receipt before you leave, because this place is a mess! read more

Food here is fire !! The people are always friendly. Also love that's is by HEB, best of both worlds. read more

Waited 20 minutes to get cold food this is by far the worst location. Do not go to this location

I'm sitting inside the restaurant and behind two people that already placed their orders. They are disgruntled because of the wait times. Keep in mind the store is empty besides these two other people that have ordered. They are equally upset because of the wait times. Another lady walked in from the drive through because her order was wrong in the drive through. I've been waiting for my food going on 6 minutes now and I am the o oh one eating inside the store. The cashier will not say hello. Update, at the 8 minute mark my food was brought to me by the same clerk that can't utter a word of appreciation at all so I said thank you to him and yet he just walks off. The customer service for this place absolutely sucks. Management needs to know and do something about it. It makes me second guess coming here as it should to anyone else. There are other food places that they actually acknowledge your existence and can utter a word or two to you. read more

Ordered 32$ worth of food when I got home I was missing 3 fries, all my dressings, salad dressing, and gave me the wrong order on one of them... not that hard to remember some food:/ read more

I just got food from drive thru, the fries are EXTREMELY SALTY AND HAD TO THROW IT AWAY. Ordered dc pepper n coke and they both were watered down. Asked to get diet on both and it was no better than before. Also forgot out sauces as well read more

The food was off the hook and the service was also outstanding thank yall for taking care of us every time we go will being seeing you again soon read more

Tasted frost bitten and they have yet to get an order correct. Not even worth the price, better options for the same price with way better quality. read more

Best service i ever experienced, food was also so good and also the ambient was good and super clean.

Good location and hot food, will be returning in the near future . Bring back the A1 asap

Ordered two meals . There was Only one other car in front of us and fully staffed. It took them 15 minutes to gives us our meals and one of the burgers was wrong. Went in there to get the correct burger and took another 15 minutes. The problem was not that it was busy or they were short people! It was that the people they had working, didn't appear to be working . We'll never go there again. read more

Extremely slow service. Took over 25 minutes from the time we placed our order to get our food.

Worst location on the planet. Wait an hour every morning to get my old fries and old biscuits... will not come to this location anymore. I thought it would get better but it hasn't and I give up. read more

My favorite Whataburger around! Food is always hot and fresh, service is fast and staff is friendly!