For a business that has "fun" in its title, the cashier is a lot of things but fun... hehe but fun…read more The website is maintained very nicely in the event that anyone needs to verify location hours-- but I wouldn't recommend this service. The person manning the shack carried a standoffish demeanor and wasn't very receptive to questions. We inquired about whether to pay beforehand and late policy and the host was upset to even be asked that question as though we're supposed to inherently know that we're supposed to anticipate how long we're taking the rentals for. So much for enjoying the scenery. To describe the equipment aptly-- it was shit. The mechanisms were intuitive but had poor build quality. The wheels are small, so it requires a large input of energy to at best move at a moderate pace, the driver's side chain stopped at certain intervals, so you couldn't build momentum, and one of the pedals behind the driver was slanted so far that you couldn't even pedal, leaving the ride to 3 people at most. The cart was adorned by Christmas lights but they didn't work.

Oscar and Steven has been very helpful every time that we go. I feel like they should be paid more…read morefor all they do. (Taking out the bikes/surrey's one by one each morning. Sometimes one is there and not the other) We were there on the fourth of July and it got pretty busy. The line was pretty long but they both handled everything smoothly. My husband and I take our daughter every weekend for a bicycle ride. (We bought an annual pass so you save 50% off each rental. Once you buy the pass, the 50% off doesn't start until your next rental). Our daughter enjoys the rides each time. Some of the surrey's can be a little squeaky and noisy. (Depends on which color).

My office and I went on a tour with Long Island Bike Tours for our annual summer outing August…read more2013. Not only was the tour a value (it included bikes, helmets, wine tastings, lunch, non-alcoholic drinks, and snacks) but also Tom, the owner, and his team were very accommodating to our strict schedule (we had come in from the City). He worked with us every step of the way and was very responsive. The tour was lovely and even paced. The wine was good (I got two bottles). We got personal attention and even a car to accompany us throughout the tour. We all really enjoyed the experience. Good wine, a nice relaxing bike ride, and great customer service. You can't go wrong.

Gifted my daughter with a North Fork Bike Tour...it was the perfect gift and we both enjoyed it…read moretremendously. Everything is provided to make this tour go smoothly - even rain ponchos! Our guide was professional, considerate and sensitive, mindful that Mom (me) had not biked in ten years. The roads traveled were absolutely beautiful, off the beaten path, so we got to enjoy scenery and neighborhoods that we otherwise would never get to see. The wineries were fun, the catered lunch was delicious, and the experience was awesome! Another bike tour is certainly in our future...

Great store great people Boris is the man come here you won't be disappointed very professional and…read moreknowledgeable

I've been going to this shop on and off for years and recently decided to give it another shot,…read morehoping things had improved. Unfortunately, the experience has been consistently disappointing. While a few staff members have been friendly, there's been a recurring pattern of dismissive and somewhat condescending behavior across multiple visits. Questions and concerns often felt brushed off, and explanations of services -- like what a "free tune-up" actually includes -- were vague or incomplete. There were also several instances where the work itself didn't inspire confidence. A computer mount was left spinning despite being told it was secure, and on another visit, a mechanic refused to use carbon paste on a mount, which didn't feel appropriate for the component involved. What's most concerning is that this wasn't a one-off experience -- it's been a pattern over time. When communication and attention to detail are lacking, it starts to impact both safety and trust, especially on longer rides. Update (Jan 2026): I later found out that a tubeless setup I paid for had barely any sealant in the tires, which explains why a flat wouldn't seal. Another shop had to fix it. At this point, I've decided to take my business elsewhere. I'd recommend double-checking any work before leaving.

EAHORA bike company make terrible electric bikes. My electric power turns on and off when I ride…read moreit. Nobody buy eahora bikes. Don't waste your money.

Nick explained a lot about Central Park as we made our ride through. It was easy going and was a…read moregreat way to get an overview of the park.

Beat day ever In Brooklyn! Was a great bike tour but also a past present and future history of…read moreBrooklyn! Five plus stars. Ask for John!

Horrible bike tour and a complete waste of my time. John the guide was rude and and inattentive. He…read morealso showed up late and ended the tour early. When I asked for a refund he threaten to sue. What a joke.

I rented an aluminum road bike from Unlimited Biking, and it was a miserable experience that left…read moreme stranded with a broken bike in the middle of nowhere. The bike was poorly maintained and generally unpleasant to ride. But things got much worse then the cheap plastic pedal fell off half way through my ride. I couldn't screw it back on as the screw threads were completely stripped. I was able to get to a nearby bike shop, and they confirmed the bike couldn't be easily repaired and would need an entirely new crank arm. I called Unlimited Bikes, and they offered to bring me a new bike. According to the agent, they had a truck in the area, and it would take them about 30 minutes to get to me to deliver another bike. After 40 minutes I called back to get an update. The truck was about 45 minutes away. What blackhole time warp caused the truck to get 15 minutes farther over 40 minutes is a mystery. I waited another 30 minutes and called to check on the status. The truck was still 45 minutes away. At this point, I got frustrated. They said they could expedite a bike over, but there was traffic and it would take 30 minutes. I waited another 15 minutes and called to check in again. There was no truck available and no spare bikes. WTF. They suggested I get an UberXL and take an hour ride back into Manhattan. They refused to cover that cost. Needless to say, very unhappy that they wasted my entire afternoon and left me stranded. And get this - they refused to refund the cost of the bike rental!!! After fighting aggressively over the course of a week (and contesting the charge on my credit card), I finally got a refund. But wow. I highly recommend avoiding Unlimited Biking at all costs. It's not just about getting a bad bike, you could find yourself dangerously stranded or worse, injured on your ride.

Rented for a week. Great riding all over NYC. All of the bridges going into and out of Manhattan…read morehave dedicated bike lanes which are very well used