I recently bought a battery at Auto Zone and it failed after 3 months. Jesse R. Was very helpful…read moreand came out with a battery tester and verified that the battery needed to be replaced. He also checked the diagnostic report going above and beyond. I will continue to go to Auto Zone. Thanks Jesse for being helpful!!

I bought my battery here about two years ago, and a couple of months later I returned because it…read morewas running low. They replaced it without any issues, including installation. Today (5/29), I came back to charge it since its already running low, but the employee refused, saying it was too complicated and that I needed to go to a shop instead. I'm very disappointed with the service and won't be coming back. Why offer this service if it's not actually provided? Terrible experience.

Oscar and his team went above and beyond when we needed batteries for a semi-truck. They…read moreimmediately dropped what they were doing and drove to another location to pick them up for us. Their outstanding service didn't stop there--they also provided us with the tools we needed and even kept the store open a few extra minutes while we finished the installation. It's rare to find this level of dedication and customer care these days. If you're looking for automotive parts and exceptional service, stop by and see Oscar. He's got your automotive needs covered!

I cant say enough good things about the staff at this store!…read moreFriendly,knowledgeable. I came in to have the batteries tested on my semi truck. Turns out all bad! They only had one in store (i needed 4) Oscar Sanchez found 3 more at another store sent someone to go retrieve them so i could get up and running again. Im so appreciative of their willingness to help and kindness. I dont remember everyones name but they were all so kind. Thats rare these days.

Totally dissatisfied with shocks. Customer service,,oh well. Can't help you. Outta luckread more

Love my Bilstein Shocks/Struts!!! Customer service is AMAZING as well. I have them on my FJ Cruiser…read moreand 4Runner. Man, did they improve the body roll over the stock Toyota shocks on the 4Runner. My FJ came with Toyota/Bilstens on it, but I upgraded them as well.

I feel they are downsizing possibly getting ready for the move. The staff seems friendly enough and…read morehelpful but when I went to pull an engine assy out of a car there was only 1 engine hoist available and it had a broken wheel so we had to pull off the job and hopefully I can find a different engine hoist. The gate fees are a bit much at $5 per person . I'm coming from north of del mar so on top of the admission being an expense sense we have to come back but there is the cost of fuel X 2. And also something that I would like them to explain is why if I'm taking a greasy engine out of their yard am I being hit with an environmental fee?

DONT EVER COME HERE OR YOURE GOING TO BE TREATED LIKE DIRT!! Absolute crappy service! I called to…read moreinquire about a part, the rude guy was very impatient on the phone and was rushing off, then told me the only way to place an order is in person. I drove for 30 minutes!! I walked in and no one acknowledged that I was at the counter ( I was the only customer there). TEN minutes later the guy at the counter who kept continuously taking phone calls right in front of me said he is too busy taking calls and cannot help me. I waited another 5 minutes and the guy kept taking new incoming calls without even wondering what I needed. I simply needed to order a part but the workers there are extremely rude, cocky, arrogant with a shruggish attitude - when asked the guy how long I had to wait to place an order he ignored me so I walked out.

Incredible customer service, great selection, best pricing I could find, friendly staff :)read more

Stumbled upon New Level Motor Sports during my internet searches for a Pop and Lock Kit for my new…read moreRidgeline. Before I consider new places to drop my hard earned money I make a point to look up some info about the company. I was stoked to find out that New Level has an office/warehouse right here in Poway. And they offered a price match guarantee on their website. I called New Level direct and explained I found a product I wanted that a competitor offered for cheaper. To my delight, New Level was able to offer me a better price right over the phone! After paying, I confirmed the item was in stock at their Poway warehouse and asked if I could come pick it up since I was local. I stopped by the New Level office during my lunch break and my item was waiting for me at their front desk. That's awesome! The office adjoining the warehouse has a nice display of some of the products they offer on their website. Jarred at the front was busy taking calls, but made time to properly greet me and my daughter while he confirmed my order. I enjoyed my first purchase from New Level and I trust it won't be my last. I encourage anyone who is looking for anything from all weather floor mats to performance exhausts to consider New Level.

I highly recommend Pedder Hyundai of Poway CA. I purchased…read morea 2026 Kona SEL from Pedder on 6/30/26 I filled out a true car ad for invoice pricing. I was lucky to have Kristina answer. She represented the Pedder internet department well and answered all my questions prior to visiting. A fantastic phone call. I then met Jack from the sales department. A great straight forward presentation with lots of feature benefit selling. He was a fantastic representative and of course knew his products well. Jack was the perfect match for me. I had a horrible sales experience at another Hyundai dealership on the mile of cars in National City CA. If you are looking for reliable transportation at a fair price then Pedder Hyundai and Jack are a great choice. Tell them Edgar sent you. I'm proud to send my friends

The sales manager Luis Martinez can definitely use some more training. I was given a $750 coupon…read morefrom their website for a new car. Luis respectfully and transparently did not want to honor that deal and also grabbed my quote and discarded as if his life depended on it. Luckily, I took a pic before. Khaled and Kyle were a pleasure to work with. Luis contacted me after I left to lie to me then ghost me with a throwaway number.

I had to replace RV batteries, Battery Systems had the exact replacements and I was in and out in…read more15 minutes, fast fair and friendly. Thank you Battery Systems team !

Great customer service what every business should use as a…read moreexample They went above and beyond to honor the warranty on my Optima battery. Definitely Recommend this business

Had to Threaten Litigation to Get Resolution - I am happy with the car I bought from Pedder Hyundai…read moreof Poway, and they were responsive and helpful during the purchase. However, I found three substantive omissions/issues after returning home - representing over $2,800 in purchased items and including a required tax document - and contacted Pedder to resolve them. Had they worked with me to do so in a reasonable time, I would be leaving them a 4- or even 5-star review right now. Instead, I ended up having to spend dozens of hours of my time over six months and threatening litigation to finally get resolution. Pedder was non-responsive over several weeks and my many attempts to contact them after the purchase - including phone calls, texts, and emails to each of the people who had worked with me, plus a written request for a phone call with the general manager (or anyone who could help) explaining that they were about to give me no choice but to escalate matters. I then filed a case with the Better Business Bureau (BBB) and, after several more weeks of their and my work, frustratingly still had no resolution to the main issue - namely, lack of any documentation or proof of activation for the car's security system, which Pedder told me was an already built-in feature of the car and working, and which I had paid $1,695 in cash for - but which the security system company was telling me was actually NOT active on my car. It then took me writing Pedder a letter demanding a refund for what I had discovered was essentially a fraudulent $1,695 sale - and threatening litigation if necessary - to finally get a response. Pedder finally admitted that they had never installed/activated the system (!) - despite our purchase contract and their stating repeatedly since that they had. (Thankfully they decided to issue the refund instead of being taken to small claims court.) I couldn't help but ask the manager who was assigned to call me "I've got to ask: is this really how you all do business?!" My issues were straight-forward and should have been resolved by any competent dealership relatively quickly. I'd expect to lose my job or business if I treated my customers as dismissively as Pedder did me. I hope I never have to interact with them again.

These folks were so great to work with Abe and Sasha were fair and quick…read moreHighly recommend them