Happy customer here. After some research and identifying my…read moreissue. I reached out to a few companies for a quote to replace the shaft seal on my pool pump. James replied in a timely manner and gave me a price that seemed fair for the work and was still very competitive compared to others that wanted to rob me for a 30-45 min job and some minor parts. Jason the technician gave me a heads up he was coming and did a great job with the replacement seals. Nice to see there are honest people out there doing great work at a reasonable price.

Really quick replies and really affordable prices. Joe is fast and friendly and knowledgeable.read more

We had AZ Vet Pools do our pool drain, acid wash and refill. Chemicals are added on refill -…read morechlorine and stabilizer. This job took 3 days as expected. Thomas was great. He showed up on the day he said he would and did everything he said he would do. Reliable. Good service. Reasonable prices. Good experience. Would not hesitate to call them again.

Disappointing Experience - Would Not Recommend…read more Unfortunately, my experience with this pool service was far from positive. The technicians left used test strips in my yard, damaged equipment, and failed to properly brush the pool. While they did provide chemical readings, there was no explanation of what those levels meant or how they impacted my pool's health. Because my pool levels were off, I paid for a drain and acid wash. During that process, I was disrespected by the technician over the phone. After the pool was refilled, the owner refused to balance the chemicals or continue service unless I paid the $600 drain bill immediately--despite my explaining I had a medical emergency and needed to delay payment by just a few weeks. Instead of working with me, I received daily emails and obsessive text messages. There is no flexibility here--don't expect net-30 terms or any understanding of unforeseen circumstances. While the company technically owes me one more cleaning, I'd rather hire someone else. Based on my experience, I cannot recommend this service.

I want to start off by saying that Michael and his wife are amazing. They are so helpful when they…read moreare taking care of your pool. They would always do an amazing job when they are doing your pool themselves. When we started with them they even allowed me to use their pump at no cost to pump the water out of the pool. So generous. However over the last year or so they have, what I believe, gotten so busy that they have had to hire new people or contract out to other pool cleaners. I think this was due to the owners amazing work ethic. However as that change happened the service and cleanliness of my pool declined. Over that time I have had to maintain my pool more than when the owners were taking care of my pool. I had to fix a mold problem myself when one of their fill ins wasn't taking care of it. I have had to also get in the pool myself and clean the drain of things that should have been taken care of. Also I assume one of the randoms that cleaned the pool messed with the valves and it wasn't working very well. I got it back to perfect now and its cleaning perfectly. Maybe my lack of communication with them led to us having to part ways due to these issues and one other, but if a company hires someone to do a job the owners were doing before make sure they are trained well and can pay attention to detail. I would highly highly recommend them to anyone if the owners will be the ones cleaning your pool. However if you can't get them to do it themselves, sadly I can't recommend them unless more training for their employees can happen.

No not hire these people! As a single woman with a large diving pool, I made The mistake of hiring…read morethem after I saw his truck drive-by with his phone number posted on the side. They make you sign a contract which I don't have a problem with and then they tell you that they want to take every single holiday off etc... Which is absolutely ridiculous because the people with pools we typically use the pool for family gatherings etc. during the warm holiday seasons. My main problem with them is that when my filter broke he acted like he didn't know what happened and then told me that I needed to hire someone else to fix it! Leaving me on my own and even more money to spend! . The next two service treatments they left lots of dirt and grid in the pool and didn't even take the time to fish out the debris in the shallow end! Very lazy in my opinion Even after I asked him to remedy the dirty leaves at the bottom of the pool since I was paying them $115 per month! So I went and head and told him that I no longer need his services. When I hired my new pool guy he was very certain that these guys broke my manifold and gasket for my filter he said it had to of been someone pushing it down really hard. So that just goes to show that they're not honest and they do not take care of their clients! Run don't walk away from these people! From now on I'm only getting word of mouth referrals from my friends and neighbors not some phone number off of a truck that I see ! Update! After posting this Review- As you can see the owner is very Juvenile and Unprofessional! He in return attacks my character and my work- Wow! Just goes to show what a piece of crap this guy really is! Haha! Lmao

We have had RNR pool pros taking care of our pool for some time... they have dealt with about every…read moreissue! They catch the problem and communicate the solution and have it handled efficiently and professionally! Great pool company we have ever had! Our pool has never looked better!

We needed to drain our pool and wanted to take the opportunity to change our pool from a…read moretraditional chlorine pool to a salt water pool. Robert, George and team were excellent in providing us superior service, exceptional knowledge about pool services and made this transition easy and seamless. The also installed a new pool display that hooks up to our wifi and let's us control the levels, etc. They came out a few times to make sure we were set up and hooked up. Could not recommend RNR Service Solutions enough for any of your pool needs.

Pelican Pools does an excellent job taking care of our pool! They are always on time, dependable,…read moreand true to their word, with excellent pricing. Our pool is always sparkling blue, and our pool equipment stays in tip-top shape. We couldn't be happier with their service and highly recommend Pelican Pools to anyone looking for reliable, professional pool care!

We needed a new pool services, reached out to Pelican Pools for a quote. They provided it quickly,…read moreand the technician was very knowledgeable and exceedingly helpful! Great price, highly recommend!

Love Big Family Pools for our Short Term Rental. They worked well with our pool reno and we find…read moretheir work up to our guests standards.

Over the years, I have hired several pool service companies and found that they are all very…read moresimilar. They stop by for a minute, throw in some chlorine and, when it starts to get hot, they "shock" the pool when it begins to turn green... They say the AZ heat is just brutal, and that shocking a pool is normal.  Fortunately, when I decided to purchase a new pool motor, I hired Big Family Pools. Dean gave me some options and was VERY helpful in the process. His honest, straight forward answers were greatly appreciated. I also learned that the pool cleaner that I was using was not the optimal cleaner for the type of pool we have. Less than a year before I hired Big Family Pools to service my pool each week, we had completed a complete remodel of the pool. When the water was added back into our pool, our former pool service company performed a "start up" chemical process so that the water would be balanced properly. They began servicing with chlorine and shock, as needed.  When Dean installed my new pool motor and pool cleaner, he tested my water for me and showed me the exact chemical composition of the water. We were both surprised at how out of balance the water was after such a short time since the "new" water was added. Having the opportunity to actually see the chemical composition and to learn more about properly caring for the water, I decided to hire Dean to service our pool. This was a few months ago and I am VERY happy with my decision.  Getting detailed reports emailed to us after each pool service to let us know what was done each week is SO much different than what we have ever experienced with other pool companies. Our pool water has never looked better and our pump and cleaner have made my life so much easier.  As a real estate agent, we have started referring Dean to our clients and have used him for pool inspections and pool repairs. I can not speak more highly of Dean's work ethic and knowledge of the pool business.  I am thankful to have a partner that we know we can count on. Thank you Big Family Pools.

I called Westmoreland Pool for the first time yesterday and talked to Clay. I've been struggling…read morewith high pressure for most of the summer and no one could figure out why. Clay diagnosed the issue very quickly over the phone and told me exactly what to do. I couldn't believe it could be so simple but he was right and my pool is working great now. Wish I had found him sooner!

Excellent experience with Westmoreland Pool Service! He was extremely responsive, communicated…read moreclearly, and provided outstanding service. Everything was handled promptly and professionally, and it's obvious he genuinely cares about his customers. I highly recommend Westmoreland to anyone looking for reliable pool service.

Needed a new pool filter installed and Kenny squeezed it in his schedule next day. Did great work,…read morefilter runs perfect! Thanks! JT

Always shows up, maintains the pool great and charges fair pricing and is always friendly and…read morecheerful.