Two guys came over. One decided he was going to be a smart azz in my home. Never again. Disrespectful. A female called me today to schedule a preventative maintenance check and when I told her if they are still offering the same disrespectful service, I'm not interested...she said okay and no appointment was made. Apparently they still offer the smart azz service lol Too many companies in san antonio to compete with to have this kind of lack of service. read more

I'm sorry but they installed a brand new 9000 dollar unit and after only 2 and half years all I have is problems with it! Every single time they come out is something else! read more

We had Will Fix It install a water heater in August in our home in Bulverde, TX . We learned from another contractor (who received an electrical shock when doing additional work at our house after the water heater was installed) that the water heater was wired incorrectly which could have led to dire consequences...someone being electrocuted or our house burning down. The Will Fix It guy's excuse was 'I was in a hurry'. We won't be using Will Fix It ever again as they are completely incompetent. read more

they initially kept cancelling scheduled appointments. we have the elite service, paying monthly for the plan. they were scheduled 12/5/2023...never showed up, never called...when we contacted them regarding this "we will escalate the issue"....they then scheduled for today, 12/20/2023 between 8 am & 12 pm with a tech Richard. as of 11:15..no one has shown up. Called and they said Francisco will be there between 12-2 pm. No communication on the change. again, the response was "we will escalate". We are likely going to go to a more reliable service. Will Fix It should change their name to: Will Fix It When We Escalate The Issue". Family is deaf...as far as I am concerned, treating the disabled in such a manner is awful. read more

We called because we received an offer for a drain clean out for $69.00. Well the experience in the end was a very argumentative technician named "Gil", that blamed us other than the person whom took our information and made out appointment. We specifically told the dispatcher that we lived in a mobile Home, and need a drain clean out and if we qualified, she said yes and made our appointment. Gil comes in tells us it's under the mobile home and doesn't want to do that, then he asks where the drain is slow and we tell him it's the shower drain, he then tells me he will run an estimate... wait an estimate?! Well from $69.00 he quickly rose to almost $350.00, when we told him no he said he would still have to charge us something, Really, how and for what??? He told us that because we couldn't do the drain clean out we had to pay for him coming out, lol! When we explained that we weren't responsible for his dispatcher giving the wrong info he continues arguing with us and explaining that he has so many years experience doing this and it's not the dispatchers fault but ours for not knowing. I told him how upset I was getting with his arguing and he tells me how upset he is he had to come out here. I asked him to get out of my home . When we had our water heater installed by This company , the tech was pleasant and great and we had such a good experience we thought we would reach out for another service, but now I don't believe we will use this Company again. Stay away from wil-fix-it!!! 1 star just for myself Paying this review read more

The technician went to check a toiled because it had stopped working and he gave me an estimate for $1000.00 letting me know he needed to change the toilet because there was calcium build up. I mentioned to him that the toiled is just 7 years old and toilets can last 30 years except for the components that are really cheap to replace. I did not hire them. When my own handyman went to check turns out there was a lot of toilet paper stuck in the toilet and that was it! My handyman charged me $75.00 They are just too expensive and not accurate diagnosing read more

Critical: Quality, Responsiveness Prior to being sold, it was quick and easy to get a hold of someone "LOCAL" and great customer service. Well you can no longer reach them locally, meaning you have to reach the call center, listen to the "wonderful your on hold music" for 10 minutes, then they make the call to put you in touch with someone locally, so now your on hold once again for another 10 minutes only to find out that they are not answering. So now they tell you that they will send an email to inform them to call you, well that was 30 mins ago and still no call. Meanwhile it's 96* out and my tenants have no AC. The only reason I'm not calling someone else is that I purchased the AC Unit plus installation as well in 2018 from Will Fix It, and here I am..... Service: Repair HVAC read more

We had an emergency issue with a broken pipe in our yard. We called We'll fix it and they responded immediately. Not only did they show up on time, they were absolutely awesome with the repairs - and even better - reasonable priced - especially for an emergency. I would definitely recommend We'll Fix It anytime. If you get a choice - ask for Carlos - Super Awesome! read more

We had a problem with an outlet for our refrigerator .They told us that they need to install an special breaker for the refrigerator. They did that and charge us $581 for the job .The technician connected the Freezer and the breaker did not work. The technician told us that it was a problem with the refrigerator .We Samsung for service and they told us that freezers should not be connected to an outlet with with an integrated breaker. They connect it to a regular outlet and it work .Samsung people told us that any qualified electrician will know that . I call the main office to ask for a adjustment on the charge .A person respond ed my call saying that need to talk to his supervisor .Every time I called they told me the same during one month. I think this company has no qualified technicians and do unnecessary services taking advantage of the goodwill of the customers. read more

Price gouging to the max. The plumber cut a hole in my wall to get to the leak of the bathroom. He plugged the pipe, he was done in less than 10 minutes. The cost was $1000. That included a courtesy discount. Now I'm left to fix the hole on the wall. I realize plumbers don't do drywall, but $1000 just to plug the leak sounds outrageous. Lesson learned. read more

They came out and the serviceman had a book. The price listing for whatever item by name. Costly, but it was fixed and they came sooner than later. read more

My experience with Will Fix It was absolutely awful. (1) I called at 9am for an appointment and was given a 10am to 2pm window for a plumbing emergency. (2) No one showed up for that window, so I called back at 4pm and was told a service technician would be calling me back with an ETA shortly. (3) I waited 90 minutes and called back because I never received a call from anyone and was told I wasn't on the schedule at all. (4) I was then told a technician would come between 5pm and 9pm. (5) At 6:23pm, I received a call that no one could come today. I was told that the scheduling company doesn't really know if they have availability. I wasted an entire day waiting for no one to show up and was left with the plumbing emergency. WILL FIX IT COULDN'T HAVE WORSE SERVICE. They were absolutely HORRIBLE, and I will never contact them for service again. BEWARE! read more

So these guys are CROOKS in my opinion. They totally took advantage of my elderly father who has dementia. He lives in a modest home and is on a fixed income. He was having trouble with his toilets -- the mechanics on the inside kept coming undone. Really a pretty simple fix. Had I been in town, I could have done it. Maybe $100 worth of parts from Lowes or Home Depot. Well, these crooks charged my father a whopping $720.00 AFTER their "discount." I called another local plumber and the estimate on the phone for the exact same bill of work was $247.00. Almost 1/3 of the price. In my opinion, these guys are crooks who totally took advantage of an elderly man. read more

You may have seen my earlier review which obviously showed my dissatisfaction with this company. I now can say they seem to have fixed all the problems. But it took over 2 months. One major problem is related to scheduling: call center people are located in several states and e mail service offices who may or may not see the e mails. So, your scheduled appt may or may not happen as promised even if you call several times to confirm. Another problem is that installation people seem to be over scheduled so may be trying to rush through installations and cutting corners even though they have very good ideas on how to do a very good installation in awkward locations. We had several problems requiring several call backs and repairs for over 2 months. QA people promised callbacks but seldom followed through. But again, after 2+ months, we think they finally got it right read more

The serviceman was friendly, and they were very prompt, with appointments available the next day. We were using their $49 A/C tuneup because summer is no time to lose your cool in South Texas. The serviceman proceeded to tell us we were 5# low on coolant and had a burnt freon line. He said our unit in the attic looked newer than the house but was a generic brand. He recommended replacing inside and outside units to the tune of $15k. We called our home warranty and for 1# of freon, a couple of parts, and 1.5 hours of labor we were back in the coolness. It only cost us $120 total. Will Fix It was just using their $49 tune up as a gimmick to sell expensive equipment and labor. It doesn't get more uncool than that. read more

I called yesterday to get a new garbage disposal installed. Set up for today with a window of noon to 2:00. At 2:40 I called to check status at which point he told me they were busy on another job and couldn't make today. I have been waiting all day, wasted an entire day waiting, and cannot use my sink until repaired. Now it's the weekend and I have no operating kitchen. TERRIBLE customer service! Won't fix it, or care about customer service, is a more accurate description. read more

We had them come out and do a drain clean and camera inspection. Invoice says "unclogged on first attempt." Next day the line is clogged again without having put anything down the sink besides water. Called them to let them know that they didn't actually clear out the line and initially they agree to come out and make it right. The plumber they send out was condescending, rude, and arrogant from the beginning. One of his first questions was whether we rent or own, because that is important to know when fixing a drain clog (we own, but that is besides the point). Demands to see the invoice and claims he can't do anything because they don't warranty their work. He will only run a line again if we agree to pay for the work again. I will never have them work on my house again nor refer them to friends and family. read more

Called for service - was told 4-6 pm. Called at 530 with excuse not to show - rescheduled for next day , assured it will be done. Again 530 , after rushing to get ready for their appointed time. Call at 530. Family emergency. What a joke and pos of professional demeanor - no response from company. Don't give them your time or money read more

I ask for a quote and was giving $595.00 I told him that was to much and he immediately took a $100.00 off. I told him that's highway robbery I needed it fix so I hesitantly told him yes. I was tightening a new outside faucet and broke the copper pipe off clean from its joint. My brother is a contractor and has plumbers that work for him and he couldn't get a hold of one. My brother said that was $100.00 to $150.00 job lessened learn. Like I said it was highway robbery. read more

After buying my house in May the AC went out early August. I was puzzled and new in town so had no clue how to trouble shoot the problem or who to call. Luckily I found ; Will fix it ! They sent out the technician Manny who was extremely helpful and offered me quick solutions to the most pressing of issues. After we reviewed a few options I decided to replace my old Goodman with a carrier ... my house feels like a cool oasis once again . read more

We use Will Fix It for our plumbing and are always satisfied. This time we needed our A/C serviced because it was not cooling properly. Abraham arrived on time, he was kind and courteous. He found the problem right away and fixed it. He even tried to call Payne to see if we had a warranty unfortunately we didn't but the price was still superb. He walked me through the problem step by step answered all of my questions. Before he left our house was already cooling efficiently. In this Texas heat wave it was so appreciated too. Thank You again Abraham and Will Fix It! read more

So disappointed with the company! I hear their jingle on the radio all the time and decided to give them a call for my AC. My husband called and the receptionist took his information and she said she was going to look which one of technicians were in our area. My husband wanted to make sure either him or I were going to be home. He told the receptionist he would call right back within 5 minutes. When my husband called back A different receptionist took our information and as we were done providing the information she goes " oh we don't cover your zip code"... we hung up!! we wasted time. Thanks for nothing! read more

Not sure why they have almost 5 star reviews. 1 Star for Setting up my first service on timely manner. Couple weeks ago, we had issue with thr water running slow in my home. Since I had families over, I decided to call Well Fix iT based on their 4.5 star reviews. Upon analysis, the service guy confirmed it was water softner. Since I expressed interest on new water softener, the guy immediately calls his manager and confirms my new same exact water softner cost to replace and install on the same day is $3K. If I decide not to go with the option and just have him place loop through for bypassing the water, it would cost me $450 and the price for installing a new new 60gal water softner would be $4463. I had no choice but to go with the temperory option as the guy speculated that it could also be an aerator issue. Ended up being watersoftner issue and having my final bill of $450. At this point, I didnt want to pass any judgement even though the cost for that loop was barely $30-50 and no way service should be 10 times the cost. So another judgement day (2 days after their first service). I happened to call them up for water heater issue through Home Depot as aparently they are preferred contractor through local home depot. I went ahead and scheduled their service for an estimate at no additional cost. While setting up service I requested them to speak with the manager about the service charge I had regarding water issue. Manager spoke with me and ensured he would call back after he speaks with the service guy. He failed to respond back, and in fact none showed up for the next scheduled service for water heater estimation. They not only lost me as a their customer but also lost 2 contracts - Installing new Water Softener and new Water Heater. I strongly suggest to go with Immediate Response Plumbing and Rooter Services - one of the preferred vendors for American Homeshield as well. read more

Will Fix It - Cost to install loop incuding service and 2 yr warranty - $450 - Plumbing Near Me - San Antonio, Texas

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Don't, just don't. Charged me $300 to clear a bathroom drain and that wasn't the problem! Tech tried to play on me he was a vet and needed the high bill so he could get extra money from Willfixit. what a bunch of crap! read more

This is not a dependable company for emergency issues. Their website uses an automated service that directs you to a call center which will schedule appointments and provide service details. After I scheduled through this service and was told that a free estimate would be provided and would be good for 30 days. I later received a call from the company locally who indicated that the scheduled time was not available (why allow them to schedule then...) and that there would be a $69.99 assessment fee which would be applied to any repairs if chosen. So this company is effectively allowing a third party to schedule invalid appointments with inaccurate pricing information. After I called the local company directly and scheduled an appointment, they called 50 minutes prior to the appointment and cancelled, indicating that they did not have an available technician. If you have any kind of time-dependant or emergency plumbing need, look elsewhere. This company seems to have issues scheduling and keeping appointments. read more

Our landlord hired this company to check our AC. After a few rescheduling calls due to the weather two men came tonight to check it, walked in, put on their clean cloth booties not to soil the carpet and proceeded to work. Apparently part of this work consisted on grabing one of my hand towels from the wall of my guest bathroom, cramming it into the sink drain, put my toiletries on top of it, drain the ac and then proceed to leave my house leaving mud over my sink and belongings. Besides this being, as my landlor put it "sloppy and irresponsible" I consider it a total lack of respect. Using MY towels and toiletries as props for their work and leave the mess for me to clean is completely unacceptable. read more

Will Fix It - Plumbing Near Me - San Antonio, Texas

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Call Service First in San Antonio for better work. 2 weeks in 100 degree temperatures for parts on a unit Will Fix it installed. Ridiculous! Late for appointments. Always overpriced and have to finish the job another day. Terrible for San Antonio. read more

Stay Away from this company!!! This is a complete racket.. they do not show up for scheduled appointments and the reception is completely unable to write down and relay simple instructions. DO NOT be fooled by a $69 special with free camera. We were told $300 for the camera to be placed down the pipes and $410 to remove the toilet. Robbery... My husband is a plumber and was out of town, so we had to call them. Buyer beware-this place is unethical read more

BEWARE BEWARE BEWARE - Purchased a Rheem Soft Water Softener System through Home Depot (cost $399). As a senior citizen, I can no longer do home repairs as I used to and know hot to. Home Depot arranged for Will fix It to contact me for installation. Will Fix It did indeed call and scheduled an appointment to come out to "give me a quote" for the installation. When they arrived I explained that I had purchased the system and needed it installed. Chris proceeded to Bash any Soft Water System you could purchase from a Home Improvement store. Indicated that they were pretty much made cheaply by the same company and that it would probably fail within 2 years. He then proceeded to try and sell me a Soft Water System that Will Fix It sells. Option 1 was a system with a price of $6,520.00 but with a discount of $1,525.00 would only be $4,995.00. Or Option 2 was a system with a price of $5,188.00 but with a $1,525.00 discount would only be $3,663.00. Both with a 10 year warranty. And finally, they would install the system I had already purchased from Home Depot for $1,680.00 with a discount of $393.00 would be $1,287.00 but they would not be responsible for anything after installation. I could choose one of those systems and they would schedule installation. I felt as if I was trying to be taken advantage of by being upsold a system I was not wanting and I thought and still think that $1,287.00 to install a system (that they wouldn't be responsible after installation for) was way out of line. The installation would have necessitated unpacking the box, the hooking up of two water lines and drain lines to an already existing water softener system loop. I ended up hiring another company that installed it at initial visit for $350.00 I will be calling the company that did the $350.00 installation for future work - Installation of a new kitchen sink and faucet. Will Fix It not only lost my business for the installation of the Soft Water System but for all future work I might consider. And, at my recommendation, my neighbor just hired that company for some plumbing work. And I will no longer purchase items from Home Depot that need installation since they referred this type of a company! read more

My AC died and I woke up sweaty. Anyhow, the inside unit was on but not blowing. The outside was off and checking circuit breakers did nothing. I had 2 companies come out to give estimates. Luckily, Elmer's came immediately after the 1st...from Will Fix-it. The Will Fix-it technician told me the contactor and compressor were broken and it would cost $1000.00 to fix. Plus, he urged me to get his supervisor out to get estimates on new unit. When he found out I had Elmer's coming to give me a 2nd opinion, he suddenly wanted to charge me an $89 fee for coming out. I declined and he waived it. Elmer's tech, Jantzen, found blown contactor and estimated about $300, no push to get a new unit now. He was so friendly and honest. I am an Elmer's fan now!!! Will Fix-it technician was heard shouting on the phone in front of my house afterwards . The positive side is... he was pleasant to me, just antsy and trying to rush me. My AC is working well now. read more

My experience with Will Fix It was the worst that I have had with any company. Looking back, I should have done my homework and investigated attic insulation companies more closely. Work that started off well enough ended up being inept and incomplete. Things got so bad that I got an attorney involved when Will Fix It reneged on the pricing in our work contract. My wife and I own a historic house that needs lots of rehabilitation. After getting a central HVAC system and duct work installed, our next best step in making the house more energy efficient was to get attic insulation and radiant barrier. We contacted Will Fix It because they use the Efficient Attic System, which seemed like something that would dissipate attic heat better and also create proper air circulation. We had a service representative come by the house and look at our attic and gables and recommend the type of insulation, radiant barrier, and fans we would need. At their recommendation, we went with blown-in insulation, spray-on radiant barrier, and 12" attic fans that would be installed in the gables. We were given a price and a work estimate that we agreed on. A few days later, the team returned and installed the insulation and radiant barrier. However, they were unable to install the attic fans because they failed to properly measure the gable vent's dimensions. I was told that the service manager would contact me the next day to offer a solution. I waited a week to be contacted, but no one did. Instead, I received a phone call from their billing department asking for full payment. When I informed them that work was not completed as per the agreement, they apologized and told me that they would have the service manager contact me. Fast forward two weeks... no one contacted me. So, I called Will Fix It and asked for the service manager, but was told that she was not available. I left a message. Finally, she called me back the next day and we discussed the problem. She said that she would try to find attic fans that would fit and call me back in a couple of days. I waited a month for her to call me back. At this time, I once again started receiving phone calls from their billing department saying that I still owed them money. I informed the billing representative that the agreed upon work was still incomplete and I was waiting on them for some resolution. Again, the representative apologized. At this point, I was fed up and requested that the remaining work be terminated and that I only pay for the work that was completed. The representative agreed and emailed me the adjusted bill, which I paid the next day by check. A week later, I get a phone call from the service manager saying that she couldn't find a fan that would fit our gables and that she would have to cancel the work. I agreed and thought the work and payment was all settled. However, I got a phone call from the billing department a few days later saying that they had made a billing mistake and that I owed them more money than what I already paid. I kindly requested an itemized bill, which they failed to send me. About two weeks later, I get a piece of mail from a collection agency stating that they were attempting to collect on work done by Will Fix It. I was angry at Will Fix It's sheer incompetence and consulted an attorney. He composed a letter to the collection agency stating that I had paid the adjusted charges (since they failed to deliver on the attic fans) and that they had 10 business days to provide me with an itemized bill. After this letter was mailed by my attorney, I never heard from the collection agency or Will Fix It's billing department again. Will Fix It is a terrible company because they made a measurement mistake at the very outset and then expected me to pay for it. Further, I attempted to resolve the issue numerous times but they either failed to follow up with me or convey my message to the proper managers. Only after I got my attorney involved did this matter end. Oh, and I hired a different company to put in the attic fans. They bought the appropriate fan and installed it in only three hours! read more

I scheduled them to come and diagnose a Gas Tankless Water heater and specifically asked if their technicians were trained to troubleshoot and repair them. They assured me that their technicians were well versed with Gas Tankless Water heaters and told me the service call would be $69 that could be put towards repairs if we moved forward. So we scheduled a visit. The called an post-poned the original appointment 30 minutes after their arrival window had started. Then when they showed during the next window time, I walked the plumber to the heater showed it to him. He looked and listened, and then turned to me and told me that it would be $333 to diagnose the heater. So they basically were trying to charge me $69 service call to tell me that they needed more money before they looked at the issue. Then he told me that they would need to open it up and call a Rinnai tech to help them diagnosis the issue, so they do not know how to work on tankless water heaters...they just teleconference with the tech to repair. I could have already ordered another unit and had it here by now or called the tech myself. They wasted my time and now we have another day of no hot water. I find what hey did to be unethical and will be filing a formal complaint with the state licensing department. ----Update--- Later that day I called the Rinnai tech myself and he had me put in some codes to the computer and was able to tell me what was wrong and how to fix it. I was on the phone with him for just under 4 minutes and in my case it was an easy fix. I was back up and running that evening. -----Will Fix It could have avoided this by telling me a head of time that they wanted $333 to even look at my heater versus having me wait more than 24 hours before coming to my house to tell me. And, they could have avoided this my admitting that there techs do not know how to diagnose gas tankless heaters that they just call a rinnai tech to diagnose it and then follow the directions to repair it. read more

I have used We Will Fix It in San Antonio 4 times now and every time I get great service and prompt timing. John is the first one to come out and initially recommend what to do and how to extend the life of our water heater and softener before spending money. We had to replace our water tank, softener and the brine tanks. We were given a end of year discount pricing and saved a lot of money. Alex and CJ came out to the house and had everything done in less than 4 hours... I love the service and the way they explained everything to me being new to how the water systems work in the house. Highly recommended for anything from small to large. Great financing 0% interest for 12 Months helps built and sustain higher credit scores. They were also able to tell what kind of piping I had in the house and what to do to take care of it. As long as they are in business I will be using this company. Ask for John, and Alex knows his stuff for installation! Thank you for a job well done!! read more

I had a problem with my water softener. I had the make and model number when I made the appointment for the free estimate to fix it. The repairman arrived about 45 minutes past the "we'll be there between 10 and noon" window. The gentleman took one look at the unit and said we don't work on these. I said I had been very clear when I called, what type I had. He shrugged. He then asked how many bathrooms we had and proceeded to tell me this was an undersized unit for our home. "No offense if you made the choice , but this is for a mobile home at best!" Since I had used the manufacturer guidelines for the original purchase I was not impressed. He then stated they sold a different type of water softener that listed for $ 4800.00 he would recommend. I asked him to leave. Bait and Switch is what came to my mind. What a waste of time. read more

My 85 year old mother's gas hot water heater went out. I did inspection and it was leaking from core. Told her I can't replace it as it's gas and requires a licensed plumber. i let her handle it as she try's to stay independent. Well, lucky for her she called Will fix it. So she got it done. They even put a wireless modem on it to monitor it. What swell guys! So while visitin, she hands me a paper and ask what this is for. It was a paid invoice for 4200.00!!! From will fix it! 4200 bucks that was also being financed . My brother had paid it off once he found out and to eliminate the long term , high interest loan. will fix it took total advantage of a 85 year old woman who wishes me happy birthday every day. 4200 for a 40 gallon gas water heater. We had a 100 gallon gas boiler replaced at work for 3200.00 By Rooto Rooter, and they aren't cheap. oh, they also bill her 15.00 a month for a retainer fee for priority service. I'm probably going to give the trouble shooters on the news a call to make sure this gets out and hopefully spare another senior or anyone from this roving band of commission driven thieves! They can call me any time to explain this act of taking advantage of a senior citizen. George Wetherill 210-849-9892 read more

Called for drain clean service. Verified with guy on phone that y'all service mobile homes. Plumber arrives next day with excuses that he doesn't have the right equipment on his truck and "liability issues" if something breaks which was surprising considering I was told y'all service mobile homes....??? Turns out will won't fix it. read more

Stay away. These guys will overcharge you!!. All I needed was to have a hot water heater replaced in my garage. New one already there to install. They said it would be around $ 1300 to replace. Won't take a hour to replace. How is this company still in business. My local plumber will do it for around $350. Water heater is leaking and under warranty at home depot. They use these guys, which makes me want to look at home depot business practices as well. read more

Update to my original complaint, I talked to Geoffrey Brewer from "Will Fix It". He was extremely helpful and guaranteed they will stand with me and making sure things are done correctly and assured the AC unit would be repaired, in which it was. Ramiro their Tech is not only a great repair technician but also a very good person. Thanks Geoffrey and Ramiro. Trust has been restored Ronnie C read more

I bought a brand new HVAC system from WillFixIt in January '22 that replaced a 13yo unit with rust, holes, and cracks. The initial installation was fast but the rest of the process has been a nightmare! The city inspector had to come 5 different times before approving the installation, meaning WillFixIt was fixing something each time. This process took months! When the seasons changed and the air conditioning turned on everything seemed to be working perfectly. Until June when the AC turned off due to "power failure". Nobody was able to come out and service the unit for 2 days!! Two days in 100+ heat for my family that just moved from a colder climate, it was harsh for my sick dying father. WillFixIt discovered that the drain pan was full due to a clogged drain. And the system is designed to turn off when the pan fill. This is completely unacceptable in south Texas summer. The previous unit would allow the drain pan to drain out of the secondary drain rather than shutting off. Seeing water drip from the secondary drain was my clue that the primary drain was clogged. But the air never turned off and the pan never overflowed. Now it's October and still 90+ outside so the AC is still running in my house. It turned off last week so I knew that meant a clogged drain pipe. When the service mancan to unclog the drain, I asked him to turn that functionality off and allow it to drain out of the secondary pipe. He made this change but must not have unclogged the drains!! Because now my ceiling is leaking!!! Dealing with a new HVAC from WillFixIt has been the worst most frustrating experience! I thought a new system would come with a few years of peace, no incidents, no outages, no hassle. But it has barely been 10 months and I've had more issues than the past 3 years I spent with the old rusty unit!! It is definitely not worth the thousands of dollars I've invested. I wish I could have the old unit back. read more

Will fix it company is a scammer. Our central air condition stopped working, had them come out to check it. The fan motor went out, but the part was covered under warranty, yet the labor is not. They calculate the labor at half of the price of the part. The part is $1600.00, so the labor was going to cost $800.00 for 45 minutes of work. I know these guys don't make no $800 an hour. Plus they said it would take an hour and a half. A friend (very knowledgable about these things, and had also done it himself), said to buy the part online for $120, and he would put it in. $800 compared to $120. Will fix it scams people by taking advantage of the warranties that don't include labor. Tried calling manager but we weren't important enough for him to get on the phone. This coming is horrible! read more