Outstanding Experience from Start to Finish…read more I moved into Legacy at Livermore in July 2023 and was one of the first residents in the building. I actually found the property through a Google search while living overseas, which could have been stressful, but the leasing team made it incredibly easy. Diane was my first point of contact and she was phenomenal. She was knowledgeable, responsive, and went above and beyond by taking a video of the exact apartment I was interested in. That level of care and transparency immediately gave me confidence in my decision. Shortly after moving in, I had two vehicles delivered while I was out of state in Texas picking up my dog. Faye stepped in without hesitation, received both vehicles, and parked them safely, one of them being a stick shift, which deserves extra appreciation. That kind of support is rare and speaks volumes about the team. The property itself is easily the nicest place to live in the Tri-Valley. The downtown Livermore location is unbeatable, the amenities are top-tier, and the apartments are modern and well maintained. Diane and Faye were always quick to respond whenever I had questions, Todd (the property manager) was outstanding, and the maintenance team was consistently professional and efficient. Pros: * Prime downtown location * Excellent amenities * New, modern apartments * Responsive and caring management team Cons: * Some residents not picking up after their dogs * Occasional garage gate damage caused by residents (Neither of these are management issues--just a matter of resident accountability.) Both my move in and move out processes were smooth and stress free. I received my refund promptly, minus the standard cleaning fee for the professional crew used to ensure everything was done properly. If you're looking for a newer apartment, great location, safety, and peace of mind, I absolutely recommend Legacy at Livermore.

There are very few decisions I make that go well for me, but deciding to move to Legacy in…read moreLivermore is one that's in the positive column. First off, the apartment is the nicest I've ever rented. Modern amenities, brand new appliances, clean from ceiling to floors upon move in. I don't hear my neighbors at all and I'm living on the third floor so I have people above and below me. Every neighbor I've met so far has been so sweet and welcoming. Lots of young people here which I love because I'm old, but young at heart so I don't want to look at people like myself! Situated smack in the middle of Main Street so you have restaurants, bars, grocery stores and movie theatre's literally right out your front door! The bldg is tight as far as security. You need a fob or phone app to get into this place or you're out of luck. Everyone picks up after their doggies. The staff from porters to management (shout out to Thy for being amazing) are all wonderful. Always a smile and a hello from the staff when you pass them. Such a great change from living In the last apartment community I just left. Good riddance. I'm happier than ever living here and can't wait to enjoy the roof top pool as soon as I'm done unpacking!

Long Story: The Property Manager-Jennifer and Assistant Manager-Kristi became like sisters to me…read morewhile living here for 4 years. After living in a 2-bedroom here for a few years-I knew that this complex was where i wanted to stay simply because I felt safe and I knew a majority of the "longer term" residents as well as all of property management and maintenance. It really felt like "home" to me. I ended up renting a 1 bedroom on my own next to the leasing office after my husband and I separated for a year. My father had just died and i was in Livermore by myself during the fires that would cause Northern California to be out of power for days (me included). Jennifer, Kristi and Joaquin took care of me like their own and I did what i could to support them in turn. I visited the Property Management Office almost daily and/if not then weekly (pre-Covid) just to pop by and say "hi" but, really it was to keep me sane and to avoid being lonely. Short Story: Thank You to the Property Manager Jennifer, Assistant Manager Kristi and Joaquin in Maintenance for making this apartment feel like "home" for me. Your caring and quick response to any issues and/or concerns I had with the unit or property were more than appreciated. They have central air and are literally right off of the 580 freeway and Portola Avenue. There are 3 several buildings in this complex with Portola Meadows road dividing them. They are conveniently next to a supermarket/shopping area with several restaurants all a stones-throw away. Tip: If you're a responsible and respectful tenant then these are the apartments to check out. They are dog and cat friendly and all the residents on my side of the building were very quiet. Note: You will hear Portola Avenue Traffic if you choose a street side unit (which we did initially) but, I didn't mind it. When I lived by myself- I chose an apartment behind the leasing office and felt super-safe.

Lived here for almost 4 years with my love. I enjoyed living here. Apartment complex, staff, gym,…read morepools, area & location were amazing. It's a safe neighborhood, I'd walk around and had no issues. Kristi & Brian were so kind per usual :) the views of the stars & sunsets were such a perk! Some issues were the rent prices (who is a fan of rent?), the wear & tear of the apartment itself and ventilation of the upstairs bathroom. With all of that said, I would recommend & if I were to move to Livermore again, I would highly consider!

I was in a really tough situation. I had already paid the deposit for an upstairs unit at another…read morecomplex, but when I went to my doctor he strongly advised I do not take it because of a chronic back issue. I happened to find a downstairs unit at The Arbors that night so I set up an appointment to talk with management the next morning. After meeting with Loressa Lopez, she quickly put my mind at ease. She had me call the other complex and explain the situation in detail, and then she helped me through the process of applying for The Arbors. I fell madly in love with this complex the second she walked me around. Its so clean and welcoming, I couldn't turn it down. I found out by the end of the day that I was accepted and the rest is history! I look forward to spending a long time here at The Arbors with my pups, Happily Ever After....

I've been happily living at this community for a few months now and I'm honestly happy because of…read morethe overall atmosphere from my courteous neighbors to the friendly staff. The maintenance staff were always quick to respond to issues. The grounds & facilities are mostly kept clean. Overall a convenient spot to live in because its surrounded by parks and trails and shopping stores are just 5 min away.

I've had a great experience living at Park Sierra. The staff is always welcoming, friendly, and…read moregenuinely helpful, which makes a big difference. It's a great place to live, and the customer service is outstanding. The maintenance team is efficient, professional, and quick to respond whenever something needs attention. Jeremy and his team truly set this community apart with their dedication, professionalism, and positive attitude. They consistently go above and beyond to make sure residents feel taken care of. I highly recommend Park Sierra to anyone looking for a well-managed community with excellent service and a friendly atmosphere.

We moved from a Shea Apartments community in San Jose to the East Bay, and when it was time to find…read moreour new home, we were thrilled to reconnect with Kyle, who had also worked at our previous Shea community in San Jose. As soon as we spoke with him, we canceled all of our scheduled tours at other apartment communities because we knew we had found the right place. Kyle was absolutely phenomenal. From our experience at our previous community to helping us through this move, he made the entire process seamless. He communicated every step of the way, was always responsive, and genuinely made sure we were taken care of. It felt like working with someone who truly cared about making our transition as smooth as possible. We also want to recognize Viridiana, who was equally wonderful throughout the process. Together, they made leasing our new apartment an incredibly pleasant and stress-free experience. Exceptional customer service like theirs is rare, and we're so grateful for everything they did to make us feel welcome in our new home.

We were looking for a new place to stay and all of our interactions with the staff and the overall…read moreamenities made the decision very easy for us! From the beginning, Daisy gave us a tour of multiple units and we actually retoured again with Darren the very next day because we were interested but wanted to know more specific details before making a decision. We ended up loving this place so much that we applied and moved in within 3 weeks! I want to give a shoutout to Darren for going above and beyond for us. We mentioned wanting a washer without an agitator when we were touring and we were interested in a specific unit that had a washer with an agitator. Darren surprised us on our move in date and had the washer replaced for us! They also left us a thoughtful welcome gift when we got our keys. The small little details is what makes me believe that we made a great decision choosing this place to stay. Everyone here was very nice, friendly, and professional. Our experience with the maintenance was very positive as well. I was not home when Freddy came to fix a couple of things, but my partner mentioned he was very quick and efficient. We submitted a work order the night before and he came the next day! Overall, all of our interactions with the staff here are very positive! I can see us living here for a while (: Thank you Daisy, Darren, Ashley, and Freddy for giving us an awesome first impression of our new home! Great location with a walking distance to downtown right next to a lot of shops, grocery stores, etc. I definitely recommend Mill Springs!

We absolutely love our apartment. We moved in September. Super clean complex. Since then nothing…read morebut positive interactions from the management and maintenance team. As soon as you put a maintenance request in they are on top of it. If it's after hours they are on site to you within an hour or less. All the neighbors are friendly. It's quite no matter what time of day or night it is. I get home sometimes at 4 or 5 in the morning and sometimes have a hard time getting parking. Other than that we love it here. Walking distance to downtown. We walk to dinner and the movie and get coffee. Don't hesitate if you're thinking about moving here. Just do it!

Wouldn't recommend this devilish soul sucking money hungry apartment cuz too be honest I had too…read morepay 480$ plus 1000 dollars too get the keys witch was crazy 1480.00 I put down rip off if I don't get my full deposit back I'm be pissed

RENTER BEWARE!!!!!!!!!!!!!!!!!!!!!!…read more Dodged a Bullet - Stay Away from Diablo Vista Apartments! I applied for an apartment at Diablo Vista, and I have never been more thankful to be denied. This place is a complete scam, and the management is dishonest, unprofessional, and outright deceptive. After denying my application, they lied to my credit card company to keep my application fee, making it impossible to get a refund despite their shady handling of the process. If they're willing to mislead financial institutions, just imagine how they treat actual tenants! On top of that, the leasing staff is rude, dismissive, and completely unhelpful. Communication is nonexistent, and they have no problem wasting people's time and money. Given how they operate, I can only imagine the nightmare it must be to actually live here. If you're considering applying--DON'T! Save yourself the frustration, wasted money, and stress. Diablo Vista is a disaster waiting to happen. I feel lucky that I never had to sign a lease here! If I could give zero stars I would've!!!!

************************UPDATE*******************************…read more Stay Far Away from Maralisa Meadows - Rodents, Roaches, and Corrupt Management! Living at Maralisa Meadows was beyond disgusting. Rodents were running across my kitchen counter, and despite months of complaints, management failed to find or fix the source of the infestation. I was the one who discovered a large hole in my kitchen, which they had overlooked the entire time. Even after multiple reports to management, they never properly addressed the issue. The Public Health Department (Vector Control) and the Livermore Housing Authority had to step in, placing the property on abatement due to the severe rodent problem. By the time I left three months later, the property was STILL under abatement, meaning they never fixed the infestation. When they inspected the roof, they even found rat droppings! To make matters worse, they stole over $8,000 from my deposit, which included the interest I had accrued. The property manager is inept, a habitual liar, and completely untrustworthy. FPI Management as a whole is unscrupulous and disgusting, showing zero accountability for their negligence. By the time I left in January, roaches had joined the rodents. My next-door neighbor killed five mice in his kitchen in a single day. On top of all that, many tenants don't even pay rent and feel entitled to enter your unit without knocking. So, if you enjoy living in filth, dealing with dishonest management, and sharing your space with rodents and roaches, then Maralisa Meadows is the place for you! Otherwise, run far, far away.

Mirynda in the leasing office was informative, warm and welcoming, I felt like she was really…read moreknowledgeable about the property and the programs they offer. She really helped me get a feel for the community, great staff here!

Very friendly and welcoming Landscape and layout of…read moreapartment was spacious. Updated apartment with a safe environment

Apartments have really gone downhill over the past couple years, putting more emphasis on the…read moreoutside appeal of the place rather than the actual amenities and structures themselves. Too expensive for what you get and not at all worth it. A plus is a great neighborhood but the street is still busy and can be very loud at night. Limited parking now as well and goodluck doing laundry here.

Amazing staff great place to live live the greenery and Amazing Neighboors . Would recommend this…read moreto anyone looking in Livermore compared to other apartment homes

The place was clean, staff was friendly, George and Mary went above and beyond for us we took a…read moretrip to Hawaii. Ease of paying rent on line and the facilities were well maintained

Gregory and his team were very helpful and pricing was super reasonable. I will definitely be on…read morethe look out for his next estate sale. Please check them out and I promise you wont be disappointed. Thank you Gregory and team.

Loved my experience today and thought Gregory was very reasonable. Walked away very happy and love…read moremy new finds.