Low rating based on the poor level of "service" provided by the managers/owners, dining in price/food ratio and payment options.
First, the wife and I travel to the thumb regularly to visit a family owned cottage and we've heard about Wimpy's quite a bit. We're always down for a good burger and we attempted to eat here a year ago, but we were rudely turned away by a blonde woman who I am assuming is a manger or owner. With one foot in the door, she barked at us to stop moving because there were no seats and we'd have to wait outside. Ok, I guess she's just having a bad day. My wife went to see if there was a carry out menu and she was again barked at by this woman and told that they didn't have any carry our menus and we should either stay outside or get out, so we got out. Why do places not want to take my money? Seriously, way to be rude to a potential customer that is willing to throw money at you.
For some reason, we stopped in yesterday for a second chance and while busy, there were places to sit, and again, we barely set our feet inside the door and a man waved his finger at us and rudely told us that we need to sit still and wait to be seated. The same blonde woman that snapped at us last time grabbed some menus and yelled over to us that breakfast is over, and they're only serving lunch... which is fine, because that's why we were there, but she was just so rude about it. Not even a simple "Hi, how are you?". Nope, "We're not serving breakfast anymore, you can only have lunch". Nice people here... While we were waiting for our food, the same man that gave us the stink eye was being an ass and running his server and busing staff like they were slaves. If I were one of those kids, I would have quit on the spot and told him where to shove it.
Our server was fine, but the food was not. The burgers are just a little bigger than a slider (say, slider and a half), they're extremely greasy and over-priced. $1.99 for a large slider is robbery, the pop is $2.00 an order, there are no free refills (I thought only Chinese places practiced that any more...) and, get this, they don't accept credit cards. News flash: It's 2012, get on with the times here people, who doesn't take credit cards? I hope they don't plan to stay in business much longer... Don't tell me that being in the thumb is any different than being in the Metro Detroit area. Wimpy's is the first place that I've been to in quite a few years that doesn't accept plastic. Additionally, bag in the box soda is cheap, and apparently, so are the folks that run Wimpy's. They should be getting about 350 10oz pours at a cost to them of UNDER $0.50/pour and the box shouldn't cost them any more than $50. Do the math.
So, for three of us to eat one dinky grease ball cheese burger each, share two orders of small portion onion rings, two pops (we didn't get any refills) and a water, it was just over $16.00. I guess you could look at that and say it's not bad for three people, but the overall experience was horrible and it's just not enough food for the cost. And I do not consider grease to be a part of my meal.
The owners are RUDE to their customer and RUDE to their waitstaff. I can not recommend this place to anyone simply based on the way that they treat their paying customers; absolutely uncalled for, and completely unprofessional. You should be ashamed of yourselves for acting the way you do.
Get a credit card machine, offer free refills and go observe how every other restaurant in the world treats it's staff and paying customer. If they don't, I'll be surprised if this joint survives until next summer.
Our burger craving will be satisfied by A & W from now on. At least they treat the paying public with some degree of common courtesy. read more