This is my go-to place for parts because of the Customer Service provided by Alberto. He is thorough in answering all of my questions, provides accurate quotes for car parts, helps me make informed decisions, and I never have to worry about him trying to sell me something I don't need. The rest of the team seems knowledgeable, from the conversations I've happen to overhear, and approachable- as if you were visiting a friend to get advice from. read more

I called to see if they had a cabin and air filter for my car in stock, which they did. I went in and got help right away. Everything worked in my car and I'm a happy camper. I will definitely be back again! read more

This place was always convenient and my family had been going here for years. Most recently I went in and purchased a part with a card I never use. Sure enough once I made my purchase my credit card information was stolen and used a day later. Beware!! read more

I came in today to get some parts for my friends car and got the most superb service From John. I normally dont write reviews for auto parts because the service is eh elswhere but John really took care of me. He's efficient, knowledgeable and cares about his customers.. if I could give him 20 stars I would. Thank you again John !! read more

This is a great auto store with great customer service!!Went in not knowing what I really needed but left with all the right parts thanks to Don!! He was very knowledgeable, explained everything I needed to know and assisted me so that I left with everything I needed!! Definitely will be back!! read more

Alberto has great customer service! I was having problems with me battery. He tested out and even replace it for a new. Made me feel at ease not to stress about my car. read more

John was super helpful on giving me advice on my rotors. Ended up advising me getting new rotors. Super cool guy.

Came in because I was having brake issues, John helped me with my brake pads and rotors as well. Very helpful nice guy who took his time out to explain everything to me. Would totally recommend going here and make sure you look for John! Best customer service I've encounter thus far! read more

Just went back again! Don was able to locate the parts I needed for my car and give useful feedback on each part and determine what my car needs. Thanks Don much appreciated! I was able to use all the parts and everything is working like new. Thank you Don! read more

Every time I come here I always get amazing help and advice! The staff is super friendly and very knowledgeable which helps someone like me who knows nothing about cars. Thank you to all the amazing staff here! read more

Great customer service. I use to go to other parts stores but they just never had anything I needed in stock. Winchester Auto can order what you are looking for and have it delivered same day to the store only if you make it before the cut off time. John helped me out today and ordered my gas cap for my CTS they had some in stock but I like to stick with AC Delco thanks John . read more

Alberto and Don took real Good care of me and Got me everything I needed to do my brakes on my 05 titan. I been to pep boys but they have the knowledge on vehicles like Winchester has Thanks Alberto and Don I will definitely be back soon... read more

Great customer service , quick and easy, ask for john, he's great, got me a good car battery and it works fine

I got really great service from this place. Don, the worker at the register, took the time to help me put in the new headlights I bought in my van. Even though on side of the car was harder to put in the light, he was willing to go the extra mile and install it for me. The service went beyond my expectations. Highly recommend going here for auto parts as well as auto help. read more

Thanks to Don for helping me out purchasing the correct windshield wipers and installing them for me. Also thanks for showing me how to install them myself whenever the day should come. Very pleased with the service I received and plan on using this auto shop in the future; as well as recommending it to others. read more

Great service and friendly! A few months ago during the stormy/rainy season, I needed new windshield wipers, Don Juan was out there during a storm installing them for me! Thank you! read more

Went here to pickup some new windshield wipers, and John took the time to step outside and look at how to remove my old ones and install the new ones. Fast, friendly, and super knowledgeable. read more

Came in to buy rear wiper. John was very helpful, even came out in the rain to remove wiper and check fitment. Great service!

Came in today for a battery for Honda Accord and was helped by John , not only did he offer me different types of brands he educated me on the warranty. Thanks again for the help, the car runs great . Awesome customer service !!!!! read more

Me and my dad came in to get our battery checked out and John who was by the register greeted us and ask us if we needed help , he tested the battery which was a bad cell is what it read and he gave us options on batteries , we loved what the interstate warranty has so we went with that . Thank you john for taking the time and explaining the warranty . Awesome service and great work john !!!! read more

I was visiting San Jose when one of my headlights went out. I stopped by Winchester and they fixed me right up. John was awesome! Not only did he replace my lights, he even topped off my washer fluid. This was one of the best experiences I've had in a while. read more

Since finding this place I haven't gone anywhere else for car parts. My boyfriend and myself had a huge problem with my car auto zone said it was one thing. Changed one part but turns out it was the battery all along which Winchester parts sold us with no problem. This place not only has amazing service like free diagnostics but the items are honestly priced as well. Dale was the person that helped us the whole way. Thank you so much for the amazing service, diagnostic, battery and business and overall experience. Will be back here forsure. read more

John really helped me out a while back finding a good polish for my mustang thx again for the great service man anyone need good cleaning stuff come to Winchester auto on aborn read more

One of the best service u can get from a auto store !!! Thanks guys for getting me the right wipers I needed for my car yesterday and sorry for making u get wet in the rain while installing them lol sorry I didn't get ur name but I promised to give u a yelp clerk :C9 is what it says on my receipt read more

Had my windshield wipers changed today with John. He was very nice and fast too. I had it changed within 5 minutes during my lunch break. Great customer service. read more

I have been coming to this place since i was a kid, my dad is friends with Dale and they have been associates in the auto industry for a very long time. Now i am in my mid 30s and i get to shop here and order things for my cars and motorcycle. This place has it all and they are very helpful too, best auto store around. The guys know what they are talking about and dont beat around the bush. I will be a Winchester Auto customer for life. read more

Went in yesterday to get new windshield wipers for my bmw , John was very helpful and even took a few minutes to walk outside and swap them out . read more

Very friendly staff. Today I purchased a wiper from here because of the heavy rain. Don helped me install it for free and it was very nice of him. Definitely recommend. read more

Thanks so much John for your help! He looked at my car and kept it real. He didn't lie to make me buy something I didn't need. His suggestions were honest and in my best interest. We really appreciate his honesty and genuine advice! Thanks again, John! Make sure to go to him; he's quick and cool! read more

Every time I reach out to Juan Martinez at Winchester Auto he does his absolute best to give me as much information as possible. He will always go the extra mile. His knowledge of the automotive industry is extensive. I say extensive because aside from what the computer says Juan has actual working knowledge of the various aftermarket parts offered by the industry. He has been in auto parts procurement for many years and it shows by his ability to understand the needs of his customers. He thinks out of the box or the computer to arrive at reasonable conclusions. He is very good at what he does and he does it consistently...Oliver read more

Came in having no clue what I was doing. I knew I needed and oil change and a transmission fluid change. John was a big help and gave me all the recommended supplies for what I needed to do. He even pointed me to the sale they were having on oil. Highly recommended store, super helpful!! read more

John really went out of his way to help ensure i had the correct parts i needed for my BMW. Best service and i highly recommend this place for auto parts. Ask for John* read more

I came in on the weekend hoping and praying that someone would be kind enough to help me with my Honda and luckily John was there to be my savior! I felt like people could hear me coming because my brakes were so bad and made a horrendous noise every time I stepped on them and was so embarrassing! Anyways, fast forward to this past weekend where John saved my lifeeeeeee!!! He answered all my questions and helped reassure me that he would take care of everything that I needed to take care of and I didn't even have to wait that long! All in all I highly recommend coming to Winchester Auto and make sure you ask for John!!! Thanks again John!! :) read more

Better than Amazon... I needed some windshield wipers, grease for my sliding door, and windshield wash. At first I was going to order these from Amazon, but that takes time to find the correct wiper size, read reviews, etc. As soon as I walked into Winchester Auto, Don asked what I needed and had everything ready in about a minute. The store is only 2 miles from my house, so this was even faster than ordering online. In the never ending battle between machine and human, I'm giving this round to the human. Great work! read more

This place has been recommended by my mechanic for cheaper and decent price for car parts! I actually come here before going to the commercialize auto stores locally. I did just meet John today, and had helped me from when I called for parts today and to coming into the store to validate and verify what I was looking for! Thanks John, keep fun in dealing with customers bro! read more

Great part great price. Thanks to John and Alberto. We are sure to come back again for other parts. And thanks again Winchester Auto Part

I needed to get fuse replacements for my car recently. I walked in and was greeted by John. He not only helped me find out which ones I needed, but was very patient and helpful. I asked so many questions and he answered them all. Thanks for all your help, John! read more

I came to Winchester Auto for some very last minute needs twice. The first time was for an engine and cabin air filter. The second time was for engine coolant. I was greeted and helped by John both times. He was extremely knowledgeable and very quick to find the things that I needed. He also enthusiastically gave me very thorough instructions on how to replace my air filters and how to be safe with filling up my engine coolant, all while cracking the funniest jokes. read more

I had been calling different auto stores all day looking for a power steering pump and every call there was a voice on the other end that sounded like he hated his day and decided to take it out on a costumer. Winchester was recommended to me by a friend and so I called and I was surprised to hear the employee very interactive and helpful. John was able to tell me what they had in stock and gave me options on pick up. Once I got there John helped me make the payment and explained to me what else came with the pavement. I will be coming back to Winchester if I ever need any more auto parts or questions. read more

Came in for wipers and received instant customer service from John. He installed them with a smile and even got his feet wet in the puddle that I parked in ... oppps what dedication. Thank u again John for doing what u do. read more