Wish I could leave less than 1 star but I can't. I was lied to in multiple occasions…read more I bought tires from these guys a few months ago, got some WeatherPeaks from them. They installed them, but didn't set the PSI to the standard 32psi they are supposed to be at. I got my vehicle with all tires at different pressures. Got a flat tire, and was well within the warranty of the tires, they could not fix the flat, or "did not have another tire in stock" of the same ones. Come to find out, they had 4 tires in stock, but the only way to get the ONE, I had to buy all 4. I paid for all 4 because I literally had no choice as my car was on a complete flat. They called me and changed TPMS monitors on the wheels, but apparently they didn't do that correctly either because my TPMS light is still flashing AND all 4 tires are at different pressures AGAIN. These guys are a SCAM, do not go here if you value your money and your time. Complete failure both times.

I ordered 28 new snow tires with studs for buses used in winter. The tires came and were installed…read moreon the 7 buses impressively in the field. Unfortunately I was charged over $3000 for the studs, and the stud pattern was very sparse, about 1/3 or 1/4 of the studs you see on a tire in a showroom. The manager bragged about how rapidly the tech was able to install the studs on 28 tires. Now that the tires are on the buses, it will be difficult to add enough studs to make a difference on icy roads. Also the manager wanted to pick up the check personally rather than have us send it to the parent company address on the bill.

DONT COME HERE!! HORRIBLE SERVICE first of all rude…read moreservice, the worst business ever, they charge way to much for the worst car service. They're a RIPOFF!!! Please don't waste your money and time here. The owner is the rudest person ever! And the mechanic is the worst.

If only I can give 0 stars!!!!! Bad customer service, Super bad mechanics and they wanted more…read moremoney out of me when I already paid them in advance !! Don't go to this shop! It a SCAM !!

I have done business with them for several years, never a bad experience, Now I steer business…read morewith the new outfit to them thru out the winter. Big kudos! L

I used to talk up Alyeska but no more. I hate to say it and have given them multiple chances…read morebefore posting this review. The helpfulness and wanting to keep customers through superior service no longer exists at the Fairbanks Alyeska, from my experience. **If you want to buy tires from them, don't do it based on their various warranties and free fixes. They have lost the ability/willingness to service problems with their tires, as the problems happen.** If you buy tires from them and expect service, be aware of the following: 1. If you have a problem develop in the middle of the day, they will tell you they can't help you. I was told one time that they couldn't even spare someone to put air in a tire going flat so that I could make it to someone else for a fix. 2. You will need to be willing to get there 1 to 1 1/2 hours before they open to stand in line to possibly get seen that day, no matter what the issue with your tires. 3. If you are able to leave your car there for the day or a couple days, then they can service your tire problem. If you only have one car and can't leave it there, forget it.

I've taken both of my vehicles here and have been very impressed by the communication and customer…read moreservice. My first car I took to a local dealership and they quoted me $2000 for the repairs needed. Frontline was able to fix the previously identified issues along with redoing my winterization and replacing my battery for $1800. My second car needed a lot of attention and I was sure it would take some time to diagnose and repair, regardless I received regular updates on the process which made me feel in the loop about what was going on with my car. Overall I've had nothing but excellent experiences with this shop and plan on continuing to use them for future needs.

Transmission flush.....that's it....over 800$. Make sure you ask for a quote, because they won't…read moretell you, otherwise. Was quoted 300$ elsewhere and thought that was unreasonable. Online sources suggest a cost between 130-200$. My Dad just paid 140$ in WI. I was told, that's part of getting work done in Alaska. Never again....

We just moved here and I needed to put winter tires on my car! Of course, I had a lock on one of my…read morelug nuts that no one in town could find a part for. Everyone's solution?? Drive 6 hours to Anchorage to the dealership. I called up American Tire & Auto, and they got me in IMMEDIATELY and fixed my problem! At first, they billed me for an hour of labor but it only ended up taking 30 minutes so they discounted that off my bill which I wouldn't have known the wiser!! We were going to go to the Wholesale up the street for my husband's winter tires but will be coming back here even if it's more expensive. The folks at American really care and are so much more helpful.

If I could put 0 starts I would. Genuinely the worst place to get services done. I had a brake…read morehose, CV axle, and 2 front struts "replaced". 2 months later I went back wanting to get more stuff done to my car and scheduled my appointment. On the day of my appointment somehow someway I wasn't on the list to get it done. I went to another mechanic and got an inspection turns out the brake hose was leaking and I told them I had already gotten it done so I went back to American tire and auto and they fixed it but once I got back home I looked at the brake fluid reservoir and it was basically empty. Now forwarding 6 months later from my initial repair I took it to another mechanic and turns out they never changed out the struts because they are failing somehow someway OEM struts are bad.

Long story short, they don't value you as a customer and they don't value your time. You are better…read moreoff not waiting for your appointment, having them not do the work when they were supposed to do it. Dodged the work ALL DAY LONG and then tried to pull my truck in at the end of the day and hold it over Christmas Eve and Christmas Day. Trust the reviews and just don't do it. Midas, don't bother responding to my post asking how you can make it better. I will be taking my vehicle elsewhere for simple maintenance.

Walked in at 8am opening time and staff was super friendly and helpful…read moreI was leading a group in a van and needed my brakes fixed before driving the Richardson Hwy and thankfully they worked me in and had me on my way in a few hours!

Went for a oil leak got charged 2grand comes back still leaking oil . Took it back and they claimed…read morewe got a cracked engine on a car with less than 40k miles . Noticed bumper in the rear has a huge gap where it connects and they refused a warranty inspection for this supposedly cracked engine. Do not bring any car here for maintenance

Went to University Chevron to have air placed in a rear tire from out of state. The worker stated…read moreit would be $25 per tire for air. I left that establishment qith low tire pressure trident symbol yet on and drove to tire place where old rotted "new" tires two of them were placed on My car from Stuff Mart. Check tire dates prior to purchase. I do not recommend anything from University Chevron or Stuff Mart.