What happened to the signature wing stop seasoning on the fries? Today's order was just off. Upgraded my fries to a large and got a regular. Seasoning was definitely not the typical wing stop seasoning. Chicken was good. Receiving my order was great. Service was good but is service good if the fries is not the same. read more

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Service and food was great I had questions about my order and Maria was very helpful even tho she was busy. I always get my order right and fresh. So much better than the Vallejo wing stop, its gross and staff is rude. read more

normally, I have a good experience going to Wingstop however, on this particular day, I ordered 10 boneless wings and fries however, the boneless wings were burnt at least four out of 10 were not edible. They were so hard it was like they were so charred covered in sauce I was really disappointed because whoever ever prepared these boneless wings knew that they were burnt so I'm unsure why they would serve them however we went back and had them remade. We called before going to the establishment and it didn't seem like we were going to get helped in a timely fashion but when we returned to the restaurant, they were able to help us hopefully this doesn't happen again. read more

Fresh food, excellent friendly service, and a quaint ambiance is how I describe WingStop. This location has great genuine service, and the food always comes out fresh. I got the Chicken Sandwich with Hot Honey Rub and two chicken tenders with lemon pepper meal combo and it was delicious. The only thing I would say is the chicken sandwich is very thin, and it should be thicker for the price. Other than that, my experience was really great. read more

Wingstop - Chicken Sandwich with Hot Honey Rub, Fries, a Vanilla Sprite, and Ranch Dip. Lemon Pepper tenders still in the bag! - Chicken Wings Near Me - American Canyon, California

This wingstop is always consistent. Wing and fries are cook well and seasoned well. I drive from Napa to get these wings read more

Wingstop - Lemon pepper wings and fries - Chicken Wings Near Me - American Canyon, California

We put our order in at 8:26 and didn't receive the food until 9:00. We orders 20 wings and there were 3 girl in the back. You would think that with so many people working 1 order you would get your food pretty quick right? WRONG, the 3 girls just talked to each other the whole time doing nothing. 2 of them were just on their phone watching TikTok. Lazy ass employees doing just enough to keep their jobs. No wonder this location has 2 stars lol what a joke. If you are reading this just got to Fire Wings in the Vallejo Plaza better wings, better service. You really do get what you pay for. read more

This Wing Stop hits everytime that I go there! The Chicken Sandwich combo is great value and is a very underrated chicken sandwich in the game. I always get mine in Louisiana Rub read more

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My sister order our meal online & picked it up at a specific time. The service was good & the crew was attentive when we picked up our food. The restaurant was clean. As for the food, I got was the combo bone-in 6 pieces with lemon pepper & Hot Honey for my flavor choices & got lemon pepper fries. The lemon pepper wings were really good & flavorful. The hot honey was so delicious & I wish they had this flavor officially on their menu instead of being a limited time thing. It has the perfect match of sweet & savory with a nice kick of spiciness that leaves your taste pallet savoring & wanting more of it. Online I hopped in to have my lemon pepper fries to be extra crispy but when I ate it was very soggy. Additionally, My sister ordered 3 piece chicken tenders combo with the flavor garlic parmesan & she said it was good. But they forgot to give her fries with her meal & notice it after we took our meals to-go. read more

Wingstop - Soda cup - Chicken Wings Near Me - American Canyon, California

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Amazing service. Catered for a party and they made it quickly with amazing food. Shout out to LJ, he's the GOAT

I don't ever give one star reviews, but I've been to this Wingstop location multiple times and it's crazy how their employees have no customer service training. The wait times are super long and some of their employees are quite rude. Their manager told us to order online as they couldn't accommodate to in person orders. As we went online, we were unable to place our order due to it being unavailable. When we asked if they could just take our order in person, we were denied and pretty much said we're out of luck. The competency of their manager and some employees in this location is non-existent. Imagine going to a place that specializes in one thing and they can't even do that. read more

Wingstop - Online ordering unavailable - Chicken Wings Near Me - American Canyon, California

Worst customer service ever ! I went in and Maria Juana helped me but she was just rude. Bad attitude and my food didn't even taste good it was undercooked and she just made it worst being so rude ! read more

It's been many years since I visited because the service was disappointing. I saw recent reviews, but nevertheless, I decided to roll the dice and give it a shot. Ordered online, and it was ready when I arrived for pickup... just over 15 minutes after ordering. Quality of the food was exactly as expected - fresh, flavorful, and perfectly sauced. The two employees I saw were busy, working hard, and providing great service in between cooking and packing orders. read more

I've eaten here a couple of times. The food is always great. Additionally, the service offers a five-star experience with a friendly and clean environment. read more

ordered togo wings for dinner I have been visiting wingstop in different location ( San Jose) but this one may feel disappointed of the wings quality . The fries was cold , wings not crispy , felt like recook . read more

Wingstop - the inside of a styrofoam container - Chicken Wings Near Me - American Canyon, California

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Customer service wasn't too good.. the food was even worse and over cooked like how do u over cook chicken tenders read more

Wingstop - Burnt tenders - Chicken Wings Near Me - American Canyon, California

Wingstop is the worst place ever, me and my family were gonna buy food from wingstop but then, we got out of the store and there were no fries in our bag. I checked the order and it said LARGE SEASONED FRIES. So we went back and got them. We went home after that but after we went home, there was a ranch liquid dripping from the bag, so we looked at the bag and it was ripped with an open ranch container dripping from it. It spilled all over our floor. Don't go to the American Canyon wingstop our fries werent there and the ranch was awful. read more

I have officially given up on this location. When I first tried them back in June it was very good. Wings were extra well done EXACTLY the way I like them. My last 3 visits the wings were horrible and soft not extra well done. I thought going in instead of ordering online would make a difference. Nope. I'm done. read more

If I could give this place a zero stars I would Wakatela is what it is .. man skip this place they are dry no flavor just nasty af.. go next door the Hawaiian place is pretty decent read more

This is a wonderful and good Wingstop. Highly recommend. They provide fast and hot wings really quick. Friendly and comfortable atmosphere as well! Service is great and top notch. read more

Terrible customer service. I went in to place an order and the cashier said it will be 18 minutes. We sat for close to an hour. When I went to inquire about my order they had it sitting in the bag on the shelf. Half my order was missing. I had to show my receipt and tell them what was missing for them to give me my missing items. When I asked for a partial refund, they said they could not give any refunds and the manager wasn't there which was probably a lie. They acted as if it was my fault because they said I should have inquired which I already did. I'll never come back to this location again. read more

Thanks to Vanessa , She was so sweet and incredibly helpful. Her friendly attitude really made my day, and I left feeling good and happy because usually my order is always messed up but thanks to her it wasn't this time . It's always nice to encounter such great customer service, she makes me want to come back more . read more

Made me wait on the phone and then eventually just hung up on me without a word. Terrible customer experience and service.

Took an hour to complete our order. Was first told it would 10-15 longer than original time given, then it was another "five" minutes after that. After finally getting the order, we checked our food the flavor of the wings was incorrect. read more

The employees were able to get my order fast. My order was also correct, including making my fries extra crispy which many places just skip out on doing. They also try to keep the store as clean as possible by cleaning off tables and wiping them down to make sure new clients have a place to sit and eat. read more

$2.14 for a small ranch, they don't provide water to their customers. $14.99 for six (6) wings is outrageous! I don't recommend this place at all! Way over priced and not worth it. read more

In have given Wingstop four chances to convince me, but no mas! The wings lack flavor and are dry. This time I ordered half lemon pepper and half buffalo medium spicy. The was only mild mild mild spice on the buffalo, and the lemon pepper was more like salt n pepper! And THE FRIES!! Omg the fries taste horrible! I ordered two larger and threw away an entire order! C'est la vie boys! read more

For just a sandwich it took good 30mins. Disappointed. Ambiance is small. They probably need more employee to have better customer service experience. read more

Pretty standard wingstop here. This one is in a small tucked away plaza, so parking isnt a problem. The location itself is one of the smaller ones that I've been to. The service is standard, nothing out of the ordinary (good or bad). The food is also what you'd expect out of a wingstop as well. [During covid] I ordered through doordash. the timing was within the estimated time frame. Everything was packed well, seems like for our 20 pc 3 flavor order, they separated each one into different containers, which is nice and convenient. read more

I have never in my life encountered such abysmal customer service. The workers treat customers as less than people. They are not accommodated in any way, forcing every customer to make his own drinks. Makes me wonder if DoorDash customers are also forced to make their customers drinks themselves. The order accuracy was terrible. Overall not a good experience and not worth the money. read more

I have been going here for about a year now! This is the first time I've rated my visit! I walked in and was greeted kindly by Maria! I told her my name and she brought me my order right away! Maria was the most helpful, professional and kind person I have met here! She provided excellent customer service and was greatful for my compliments and said it's for customers like me! I hope that she is the manager now! It would soon be the best Wingstop around! read more

I tried this give this place another try.. total disappointment.. returned the food expecting a refund.. was told couldn't be refunded , had to wait for a call From manager.. spoke with manager a few days later and was told he hadn't gotten around to refunds??? Here it is over a week later and still no refund .. smh!!! read more

Decided to write this even though every time I go here it's a disappointment. Tried calling to place a phone order but no answer - like always. Placed an order online and pickup said 20 minutes, showed up at the 25 minute mark and food wasn't ready yet, they told me a few minutes which ended up being another 35 minutes, bag was sealed and so I thought everything was fine, turns out my food was ready at the 20 minute mark but they just didn't see the name, got home. Half my order was missing, tried calling the store multiple times but again no answer. Seems like no matter who the manager is. Or anything along those lines it still doesn't change. read more

We had a really nice memorable cashier named Vanessa! She truly made the experience! I love being greeted with a friendly smile. She was so sweet and knowledgeable. She made a great impression for the company. I wish we had cash to tip. Shout to Vanessa working on 6/6/24 at 8:30pm! read more

The wings are good. That's it. You ordered online? Oh. Your order still isn't ready. You ordered rolls? Oh. They aren't in the bag. You thought you would be treated politely? Oh ho ho - you are wrong, sucka! The people that work here couldn't give two shits about the job. They're surly, and from my multiple experiences, terrible at their jobs. Customer service is nonexistent, order errors are de rigeur, and they always have the excuses. One time I went here and was like 2 minutes early on the pickup time and was chastised like, "yeah, we don't care because this guy is early, come when you're supposed to or F off." Yeah. It's that bad. But the wings are good! That's what sucks the most. There isn't another option. But let me tell you one thing - another wing shop comes to town and these suckers are gone. It's almost enough to inspire you to drive to Vacaville for Buffalo Wild Wings. Or to go with subpar wings at Round Table just to avoid the attitudes. If you have another option, take it. This place blows. read more

Wingstop - Chicken Wings Near Me - American Canyon, California

Since this gosh darn Covid, we've been guilty of Door dash purchases...Lol..Well Wing Stop in American Canyon is consistently good..This is our meal today..Everything is perfect and has been each time I've ordered. I want to Thankyou for the quality, also the speedy service.. read more

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Took over 30 min was slow when we arrived yet still manage to mess up. We drive out from Napa cause we always have a good experience always the same lady taking the order. We didn't fully check till we were home (our bad ) An order was missing we called. Same lady picked up. We explain and she then asks the kitchen forgetting we weren't on mute and she wants to say "it sounds like they are lying." " well Can you come pick it Up" telling her it will be a min the proceeded with a a snappy "ok bye" immediately hangs up not letting me ask for the eta. Coming from the industry I get it your tired your doing the same Thing so You lose Track. But I also can see When something is being done with a nasty attitude. Just next time mute yourself and check the cameras before you project. Cause an order was clearly missing I would t waste gas's for one order. Poor customer service wish they had corporate phone # or email Cause that's some nasty attitude yall got at that location. read more

the lady at the counter was very friendly & patient from the moment i walked in she greeted me with a smile & made sure my order was taken care of accurately. really went above & beyond making sure everything was right. thank you!! read more

I loved the wings and how fast the order came I been living in American canyon two years and never knew this location good hospitality

I ordered through the DoorDash app for pickup. I ordered 15 wings - lemon pepper, garlic parm, & spicy Korean (extra well done). First time trying the spicy Korean & it was bomb! Picked up my wings with no wait. Wings were still hot and crispy when I got home. I like this location rather than the one at the Plaza. read more

Wingstop - Spicy Korean - Chicken Wings Near Me - American Canyon, California

I visited this Wingstop location on 2/21/25 and was absolutely astounded by the complete and utter lack of professionalism and decency. I ordered a 10-piece traditional combo for takeout. When I got to the store I asked for a second ranch, now personally I think it's absurd to charge for something like ranch at a wing place, but to each their own, I can swing the $2.14 for a ranch. I went to pay and the employee who barely speaks any English told me I have to pay online (seems like a lot of hassle to get a ranch). I'm sure it's not going to be a surprise to any of you reading this that you can't just go to Wingstop's website and order a singular ranch and nothing else. When I asked if they could ring me up on the register or just give me a free ranch a very rude employee came around the corner and told me that I'm not getting a free ranch and she's the only one allowed to work the register. And I quote "I'm on break for another 30 minutes so if you want a ranch you can wait". After a brief exchange with her that resulted in her essentially telling me to go f*ck myself because she's on break and isn't going to take 30 seconds to ring me up for a ranch I'm pretty bugged to say the least. She puts both her AirPods back in and sits down at a table, out of the corner of my eye by the fountain drink machine I see roughly 30 packs of ketchup (now these aren't the little packs you get at McDonald's, they are the harder plastic that has some form to them). I pick one up and ask her if they are free, she ignores me twice even though it's very obvious she can hear me. Finally I shout "ARE THESE FREE" snappily she responds "well they are right there so yeah I'm pretty sure they are free" and puts her AirPod back in. I responded "great I'm going to take all of them" and proceeded to take every last ketchup which I'm sure had to be at least $2.14 worth(should've just given me a free ranch). Am I in the right for this, at the end of the day who knows. All I really know is that I wanted a ranch, was willing to pay for a ranch, and not a single one of the 3 employees would ring me up for a ranch. I think that's pretty damn pathetic. Absolutely the single worst experience I have had at restaurant. Wingstop do better read more