This was my first time at this Wing Stop location in probably a couple years. It was always really good, as most locations are. The service in store was friendly and there wasn't that long of a wait, but the food quality just wasn't what it was before. The wings were bigger than previously, which isn't necessarily a bad thing, but they also weren't cooked as crispy as they usually are. Tried the new hot honey dry rub and wasn't that impressed. Would still try again in case it was an off day since it's usually so good. read more

wasn't bad they just got my order wrong food tasted mediocre though and they made me pay for the food that I actually paid for the first time again read more

Wingstop - Soft Drinks - Chicken Wings Near Me - Santa Fe, New Mexico

Attempted to eat lunch here today. Waited forever to be addressed then nasty construction worker hat just lying at register. No drinks for my order. Asked for refund. He didn't know how to cancel a paid order so told 5 days for refund. Asked for supervisor info and refused. This place has turned to trash. Highly recommend you save your money!! read more

This was horrible the food took a whole hour and one of the waiters grabbed my ass when I was walking out I feel so violated do not come here. read more

Horrible service! The hostess/cashier was rude and impatient and simply didn't want to do her job! Multiple people asked for ice to be refilled and it wasn't until a security guard (was a customer) started arguing with her across the room did she get off of the counter she was sitting on and put her phone away to do her job... Managers should have better service than regular staff. I wish I knew her name she needs to be investigated! read more

very terrible service by the lady mgr very rude and not polite At all also when I told her wings were on sale or she told me that was last month later on that my daughter went by and got that special. That's sending this. I tried calling I stayed a half hour without no one I got on the place in order. I've never been able to place an order very terrible service from that one lady. read more

0 star if I could! I ordered via Uber eats at 11pm and it closes at midnight. 3 delivery guys came over to pick up my order but the order kept getting re-assigned. They didn't decline the order till it's closed. . I have to call the Uber eat assistant to get the order declined. Apparently they just didn't make the order and didn't even want to make the effort to respond to it or decline it. Not only wasting my time but also those delivery guys' time. So disrespectful. There is serious management issue going on in this place. read more

So good can't believe this place gets shit on this place is my favorite restaurant best wings if u think u can handle heat try the atomic wings so good and spicy but I prefer medium and a drink I love this place and with that I give it a 5 star review read more

Wingstop - Chicken Wings Near Me - Santa Fe, New Mexico

food was good. customer service was okay. they started flickering the lights mid meal but other than that place is pretty fire

We ate here the other day the food took for ever I ordered first then my sister ordered her food , then my sister got her food first and the lost my order we ask the people what happened and no one knew what had happened. All the workers sure had time to talk and laugh instead of making people orders correctly. Then for waiting for my sister food longer my food got cold never again going to go here. read more

I have been here multiple times since it opened and I literally have to wait 45+ minutes EVERY SINGLE TIME. This most recent time, my husband and I arrived around 4:30pm and there was no one else there so we thought it would be quick. We were not told that there would be a wait time so we sat down and waited, after about 30 minutes I got up to ask how much longer and they said five minutes, we waited another 20-30 minutes and at that point they were very busy. They finally called our order after about an hour of waiting. Poor communication from the staff and just truly horrible time management. read more

Them bitches musty asf like my fucking ex, my homie told me they looked like shrooms and i was like you might be right bc after eating them bitches, i started seeing weird shit everywhere. But the wings were bussin tho read more

Wingstop - a basket of fries on a table - Chicken Wings Near Me - Santa Fe, New Mexico

Need to get an actual person to take an order, too difficult. Automated typing, is a shame.

I don't give it 5 stars because when you try to order on the app it doesn't have the option of "barbecue" that's the only reason, otherwise I love their wings. read more

Cook in back not wearing mask and joking around/laughing even though it's a law for food service workers to mask up as of today in New Mexico. I politely asked for a refund when I noticed this and then the cashier had him come to talk to me. He denied not wearing a mask to my face after putting it on ( with it of course not covering his nose ) he said he could not refund me since I paid with credit card and id need to return next day for the manager. Feel bad that this appears to be the shift manager over people who are diligently following the mask mandate. Short bald fellow which was audibly cursing like a sailer in the kitchen. Dude the kitchen is right behind the front counter. read more

I've visited this spot a few times more since my last negative review for it three years ago. Circumstances have improved and the wings + fries have been excellent recently. Glad to say it, because I love Wingstop from time to time! Satisfies my wing fix & the quality standard has improved to compete with other wing places in their franchise and those in Santa Fe, generally, too. read more

I'm starving I been here 1 hour for 8 wings and fry's and no one in the kitchen is wearing gloves and place is nasty. Don't waste your time and money to wait and starve still haven't gotten it. read more

I tried to order right now 30 min before closing time and the guy said he could take my order and as also rude don't recommend going here with this customer Service read more

Expect 20min waiting for one order with only two costumers in the restaurant. It is just too slow.

Yum! Love this place! I order online and pick it up at the store. It has been a consistently good experience for me so far. I probably eat there every day during the week. I bet between labor shortages and Covid stress people where just not in a good review writing mood. I'm glad I gave it a shot. read more

So nice to finally have a Wingstop in Santa Fe. It's brand new and it's packed, so expect to wait at least 20 minutes (probably more) to get your food. But it's worth it. I especially enjoy the fact that's it's across the street from Buffalo Wild Wings. Wingstop tastes much better, is about 60% of the price, and has much friendlier service. read more

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how long doe it take to slap wings in a commercial deep fryer and slap em in sauce geez. restaurant is dead and it still took about 50 min. Last three times we came here it's been some sort of issue. i think I'll be making my own wings from now on. This place is ridiculous. read more

Just stopped by here today to order some wings and fries to go before hitting the road again. Service started off good until they started to pick up a little and then it seemed chaotic. Waited for our food longer than expected then when we received the food.. they took down our order WRONG and the fries were heavily salted. I would have just ate the wings but they were also heavily salted. Staff did not care about their sodium attack so we just had to order what we originally wanted and fries with no salt. Poor recovery because there was none and poor customer service. read more

If I could give them zero stars I would! We ordered from them for delivery. After we ordered I Got a text saying that they use doordash (who suck) The time it was supposed to be delivered came and went, nothing from Wing Stop or Door Dash! 30 minutes later we call Wingstop and they say oh yeah the driver never showed up but your order (sitting here getting cold) is here if you want it??? Like what? You don't call and tell us? You just run our card and let it sit!! I asked for a refund they said they can't do it and I have to call the area manager to get my credit! ( quick to run our card but can't refund?? WTF So I call the number for the Area Manager and it sends me to customer service where I can make a complaint and they can put in a "request" for refund! What a joke of a company! We will never eat here again! Oh and the manager Cornelio was also short and seems annoyed that I was upset my food never showed up! Terrible customer service!!!! read more

If I could give it negative stars I would. Disgustingly dirty kitchen, drink dispensary area had no lids, asked for one & was told "drinks it without one!" by the extremely rude boy behind the counter. After 30 minutes (& being told it would just be another 5 minutes 3 times) I took my chicken wings home. They were NOT cooked! Will be reporting them! AVOID TO PROTECT YOUR HEALTH!! read more

Just awful, cold undercooked fries and dry chewy wings. Will not waste my money ever again.

Was craving some wings & I wanted to try something new so I did. First & last time I ever go to wing stop. I ordered some mild wings & lemon pepper that were both disappointing. Mild wings tasted watered down beyond flavor. The lemon pepper wings would have tasted better if they used real lemon instead of the artificial stuff. Wings alone didnt have any flavor & were undercooked. I would expect this from buffalo wild wings but not wing stop. Next Time will stick with my favorite wings from boxcar. read more

How long does it take to cook wings and fries? I could kill a chicken and depluck it before the food comes out...

The food was amazing and ready fast! I am very pleased with the service upon today's visit. I am definitely planning on going back again! Thank you!!!!! read more

Waited almost an hour for my food and people who ordered online got moved to the front.

Fantastic experience! Good fresh food! Amazing staff! They were quick and happy to help

I ordered four meals for my family. After 35 min I got my order but only had 3 orders. I had to wait an additional 40 for my own to be done. I told the girl in the front "are you sure I have 4 separate orders of wings"? She said yes but nope! My husbands wings were dry and the fries very soggy. read more

I did a pickup for Door Dash last night. It took over 20 minutes to get order. Of the 5 staff members working 3 were messing with the circuit breakers and took the POS system offline so they couldn't take orders via phone or walk-in. Disorganized staff no manager. read more

Don't waste your time or money. Worst place in Santa Fe! Ordered food, payed a delivery fee and tip but never received our food. 1 hour after not receiving our food we called to cancel, low and behold they ran our card without delivering our food or even calling us to inform us that there driver (apparently DoorDash) never showed up. When we spoke with Cornelio their "Manager" we where told not their problem and that they don't do refunds...wait what!? We asked to speak to an area Manager and he gave us a bogus number. We then had to find the info for the corporate office which then transferred us to a call center which said they would "investigate" and see if a refund was needed...WTF! Worst company and service period! Won't last long with service like that. If you choose to ignore this post, I wish you luck! Try Buffalo Wild Wings across the street. read more

I had a pick up order it was a decent size order put nothing to hard the lady at the cashier was great the staff was great just the food wasn't what I expected if I could rate the staff (5 stars) the food I would give (1 star) read more

They somehow managed to mess up my order 3 times. The staff and management is very unprofessional and likely have no idea what they are doing. If you were looking for a fast meal then look elsewhere. Even when orders are called in ahead of time for pick up at a specific time, they are not ready. You end up having to wait an additional 20 minutes while the cooks in the back crack jokes and disappear. If I could give zero stars I would. read more

1 star waited over 50 minutes for order and still nothing watched the place fill up with people and they all left before our order was ever ready. Last time we go there.. said they were bagging our order and still took anther 15 minutes .bad experience. 1st time visit last time we will ever go there. Lost my business indefinately! read more

So good guys ! Me and my girlfriend always go there ! Very good service ' The wings are very great ! The fries are so good ! Everything the music everything is so good ! read more