A+, my one stop shop, go-to for refrigeration equipment, materials, parts and tools. The staff…read morehere are super knowledgeable, friendly and helpful. Speedy service. Their team is a well oiled machine. I've been doing business with them for years. Second to none, A+! Bill, Danny, William and the rest of their team are super knowledgeable, helpful and friendly. They all are consummate professionals. A+, best parts house in San Diego.

Great service, and they're very knowledgeable about products that they sell. I shop there literally…read moreeveryday for all my parts and equipment.

Nice and professional supply for hvac you are find a what you want or help you to got right .one…read moreone of the best in San Diego we recommend always you get cheaper better quality thank you AC pro

Ac pro is nonstop amazing customer service, plentiful selection and availability of parts,…read moreefficiency of logistics and processing orders with Managers like Adam its apparent why AC pro isn't here to tale part. They're here to take over.

Came to this store and did an appliance package deal for my kitchen renovation. Then the order has…read moreto be cancelled and recreated a month later due to my plan change. The staffs at this Pacific Sales branch are very accommodating and patient to help. Especially the store manager Alyssa, she was very knowledgeable, honest and made sure my new order keep all the original promotions. Great service and very customer oriented!

TLDR: Nice until there is a problem. Consider purchasing elsewhere, or at a different location…read more We've came in here for years, ultimately buying our appliances at Costco due to no delivery or installation fees (highly recommend) and great price on warranties. This time we wanted an Over the Range Microwave. We came in on Saturday, selected an open box microwave which appeared practically new, and discussed with Robert all the accessories it would come with. Robert stated the only thing it wouldn't come with was the box and instructions. He advised us we could pickup the microwave on Tuesday after 3pm. Later that evening my husband sent him an email confirming all the accessories it would come with. Days later Robert replied with a thumbs up (see attached photo). On Tuesday morning, my husband received a text message from Pacific Sales advising him the item was ready for pickup. We arrived after 3:00 and were immediately told our item was not ready. No one appeared to have known about it. We were then told someone could get it ready for us. Prior to them doing that we wanted to ensure we were getting the accessories. This is when everything went downhill. We found out the microwave did not come with several essential accessories (the turntable roller guide, grease filters, and more) Mind you this item was listed as "good" which means all the essential accessories should have been included. The associate helping us went to get the manager so we could discuss the situation. Annallee, the "Experience Manager", arrived about 20 feet away from us immediately shouting that the open box comes with whatever you see. There was zero professionalism in the way she initially spoke to us. I was surprised we didn't even get a "Hello". When she finally arrived in front of us, with an upside down name tag, mind you, we explained the situation. Instead of offering a sincere apology, she said "I wouldn't buy it if it were me." FYI we were the only customers in the store during that time. It was dead inside. Quickly after this, we went to the front desk and requested a refund. No one seemed to care or try to rectify the situation. At the very least they could have changed the open box label to "fair" instead of "good" since it was missing essential accessories. At the end of the day I simply cannot see how all of this happened and no one seemed to care. There was little professionalism despite the store being empty. I have seen other similar negative reviews and encourage you to find a place that values you as a customer when something goes wrong.

This is a newer store in Poway.. it seems smaller than the Mira mar location but they seem to have…read moreeverything... I'm a big fan of harbor freight! Sure the quality on a lot of stuff is low but they usually offer upgraded tools of most everything... but if you're needing a one time use tool, this is the place to go. the coupon deals are the best...20-30% off deals come along often. get on their email list. Great store and location...

First I want to say Harbor freight coupons are just fun to look at. So many deals I'm going to need…read morea storage unit. Came into my local Harbor Freight for nitrile gloves, some batteries, and obviously a free light or some micro fiber towels. We were greeted as we walked in, I love a kind and courteous staff which they always are. Found my items after wandering about for 5 minutes. I'll be back when I need some misc tools, parts, and pieces.

Huge shoutout to Eddie for his incredible leadership and customer service!!!…read more This location has it all and lucky for me, they had the manager who could help me complete my flooring project. Eddie went above and beyond to make sure my project was done in a timely manner. I really appreciate the support I received at this location!

My husband and I bought our bathroom tile today. Everything went great inside the store. However,…read morewe found out that the right fender of our brand new silver color Lexus was badly dented and scraped by someone who "hit and run," on the parking lot and, who did not leave his insurance info. It turns out Floor and Decor on Penasquitos Dr. does not have outside surveillance cameras. The incident happened between 2pm and 3pm. I hope someone has the accident recorded on their car cameras and will contact me on 858-366-5232. I hope the driver who did that will do the right thing and contact me with his insurance information.

I got there expecting to pay 500+ dollars for a job (since i always paint for work). Turns out…read moreMatias helped me a LOT! he went above and beyond to help me to sign up for a pro account and went out of his way to help me load my paint!. Great service, attitude!. Thank you Matias! Great employee! 5

The employees working the closing shift on February 8th closed early, at least 10 minutes before…read moreposted business hours, but who knows how much earlier they locked up. They left the OPEN light on, but locked the doors.

I am so impressed but not only the service but the quality of the product! I was doing some work in…read moremy kitchen, it has not been painted since the previous 2 owners! Over 10 years ago, they were kind enough to leave the old paint can in the garage. It was completely dried out of course. I called ahead to check to see if they could paint match, she confirmed they do but they need a large enough sample to scan. She asked that I bring the can in and they will determine if it can be done. I walked in handed her my can she took a look and the dried paint on the lid was enough for a good scan! She was very knowledgeable without even looking at the label she could already tell what finish it was and type. She did warn me it was 10 year old paint and they could get it as close to the color as possible. I knew it would be far fetched to match exact but I will eventually will repaint the entire kitchen later on. I just needed enough to cover up wall patches. I was in and out in about 15-20 minutes! Quick scan and my paint was created! Such an easy process! She even provided a 10% discount. I just painted the walls and it's a spot on match! This exceeded my expectations!

Needed advice on a furniture refinishing project and the young man (early 20's) had very little…read moreproduct knowledge. His answers to my basic questions were a word salad of jibberish. Too little training of floor staff for a brand that I have trusted for wall and house paint over the years. Hope that management sees this and remembers that customer service starts with a knowledgeable staff. Went to a woodworking specialty store and learned what I needed to get the look I wanted.

Sole employee at the store march my paint sample exactly - 2 times as I ran out…read more Awesome job guys! It's worth the extra money versus the bargain brands.

Dunn -Edwards Paints as my go to place for my paint and supplies. Has been for 40 plus years. The…read morestaff is very knowledgeable friendly and positive. Lori Murphy manager at the DE Poway store is very knowledgeable friendly polite and always has the can do attitude to assist you with her expertise in the painting industry along with her assistant Matt. You know you can receive help from her at 6am and even if you are running late and call at 4:45pm Lori is ready to help out with her usual positive attitude. I highly recommend Lori and her staff.