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Wireless Com

5.0 (1 review)

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9 years ago

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T-Mobile

T-Mobile

3.3
(27 reviews)
0.5 mi
Virtual estimates
Shipping

I have to be honest about my most recent experience opening a new T-Mobile Internet trial at the…read moreone and only location here in Santa Cruz. I arrived mid-day after an appointment had been made to speak to a rep about the internet package, as ordering online did not allow for pickup for some reason. I arrived at 15:30 to a hand-written sign reading "on lunch - back in 30," with absolutely no indication of time or how long we'd have to wait. After 20 minutes, I was let in and the staff member did not seem to know much about the promotion. There were a lot of inconsistencies with the sign up process, how much it was going to cost (vs. what the online portal was showing me), and overall logistics of the trial. It was a challenging half hour and although I did leave with my new T-Mobile Internet router, the time wasted waiting for them to be open due to unclear communication and feeling like the representative was not very well informed left me feeling meh. So it was not great coming here, but I did leave with what I wanted. Plus I found out the monthly payment amount WAS what I expected and not what was quoted at the store.

Well I was supposed to be getting a free iPhone got changing from Xfinity. Well I found out…read morerecently that I still paid for my free iPhone. Not only that but also I have only paid $100's a month I think a couple of times! Watch out for the SCAMS! They get you

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T-Mobile
T-Mobile
T-Mobile

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Fix Station

Fix Station

4.3
(118 reviews)
2.7 mi
•$$

On January 7, 2026, Fix Station diagnosed my iPhone 16 Pro as having a damaged motherboard and…read morepresented me with the option of trading it in for one of their phones. I was sold a used, unlocked iPhone 16 Pro from their display case for $850 cash (they do not accept credit cards), based on the representation that the phone was fully functional and suitable for normal use. Within hours, the phone showed serious defects, including failure to charge properly and rapid battery drain. I returned to the store within 22 hours (January 8, 2026) to return the phone and request a refund. The staff refused to refund me and claimed--without evidence--that I had damaged the phone. A partial refund was briefly offered and then withdrawn after a heated confrontation, which I recorded. I clearly stated that I did not consent to repairs and did not want a newly purchased phone to require fixing. I requested only a refund. Law enforcement was present to document the refusal to refund a defective product. I have since sent a formal demand letter requesting a refund and have received no response. I am now preparing to pursue this matter in small claims court. I paid $850 cash for a phone that did not work, lost my trade-in phone, and was forced to purchase a replacement elsewhere just to be able to work. I would strongly caution others before doing business here.

Fix Station was just terrific. Repaired my IPhone. New battery, screen. Quickly down and at a fair…read moreprice. I would recommend them

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Macbook Air 13" A2681 screen/lcd replacement
Macbook Air 13" A2681 screen/lcd replacement
IPhone 11 screen/lcd replacement
IPhone 11 screen/lcd replacement
IPhone 14 Pro Max back glass before

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IPhone 14 Pro Max back glass before
I-Help Cell Phone Repair & Computer Tech Support

I-Help Cell Phone Repair & Computer Tech Support

3.8
(19 reviews)
0.6 mi

Cracked my phone screen (Pixel 6) on Friday night, called around a few places the next and most…read moreeither wouldn't fix my brand of phone, or would have to order a part and couldn't fix it until Tuesday. I know the standard pricing is $200 through the Google sponsored fix-it stores, all of which are an hour+ drive for me. I called I-help, they had the part already in stock (official pixel 6 lcd), gave me a quote of $195, so I brought in my phone. The man working the desk (sorry I forgot your name!) was very kind and efficient, letting me know how long it would take. They took as long as they said it would take, called my alternate phone to tell me it was ready, and I picked it up and it looks and feels brand new. And get this, they give a lifetime guarantee on their installation in case something goes wrong with it (doesn't cover me dropping it again obviously). Couldn't be happier with the speed, convenience, price, and the whole experience.

I paid Ryan in advance in August to do a job for me and one year later it is not gotten done. He…read moreknows I have a cognitive disability and he abused, the American disabilities act. He is about as irresponsible and unresponsive as you can get I have no choice but to send my attorney to deal with him or take him to small claims court to honor his word UPDATE I went to the county building to look up his fictitious name statement to take him to small claims court for robbing me and she's not registered with the county. He doesn't give out his last name pretty clever.

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9.7" Galaxy Tab S2 tablet battery replacement
9.7" Galaxy Tab S2 tablet battery replacement
LG Stylo 6 LCD Screen Repair
LG Stylo 6 LCD Screen Repair
Samsung Galaxy A51 Screen Installation.

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Samsung Galaxy A51 Screen Installation.

Wireless Com - mobilephones - Updated July 2026

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