After having an atrocious experience I went to the Santa Cruz store. I needed a new phone. What a…read moredifference. As soon as I walked in I was greeted and was told there' d be a wait. Jayden was very friendly and while he was working with one person he communicated with everyone else who was waiting. It felt friendly and comfortable. No one was upset about the wait. The store was obviously understaffed but Jayden made the best of a tough situation. When it was my turn Jayden was very knowledgeable and efficient. I was happily satisfied and on my way in no time. Anyone who has bought a phone before knows it can be a grueling experience, but this time it wasn't. In fact the previous customer returned a few minutes later and had her daughter bring Jayden some snacks. Honestly I was so offended at the Capitola store I was dreading having to buy a phone but with Jayden it was easy and pleasant. If you're shopping for a phone in Santa Cruz, avoid Capitola. Head to the River St store

Bright, clean store, good location…read more Great service! I was having a problem charging my iPad. We're from out of town and lucked out walking into this particular AT&T store. The customer service (thank you Jayden), was not only professional, polite and friendly, he was able to resolve the problem and I was on my way in a timely manner. I would recommend this store!

Gabriela provided excellent customer service during a recent visit to the Verizon Downtown Santa…read moreCruz store. Professional and courteous. Smooth, easy upgrade and transfer of data from old phone to new. Would recommend looking for Gabriela if you visit this site.

They lied and said they would price match my TMobile bill for a 4 person family plan. But- there…read morewere limited time promotions that lasted about 2 months- just long enough so that I can't give the phones back and am locked into service! It's now twice what they quoted me! They are shady and dishonest and will lie to get you into contract. Verizon customer service will not honor what the store said or promised.

Always easy to use my apple care plus plan when I need my AirPods fixed. Drop me off and I get a…read morecall few days later. New AirPods! Love it.

The review should be a ZERO but there's no option. These people claimed to fix my son's Apple…read morecomputer laptop under the warranty. Computer is still not working. My son took it to Apple Store in San Francisco to see what's going on with it. According to the guys at the Apple Store, NOTHING WAS DONE and the computer is not repaired. They basically took advantage of a young, naive college student. What a scam! Do not under any circumstances go here for your repairs. Go to the manufacturer no matter how inconvenient. We tried calling the store and attempting to give them a chance to fix the issue or give us a refund (per the Apple Store suggestion) and they blew us off. I'm including photos of the "fixed" item to show nothing was done. The laptop was mailed back so all this was discovered after delivery. Shame on these scammers.

Bringing a business or personal computer for repair or clean up is scary. Feeling confident is…read morepriceless. Thank you Lawrence for taking care of my Mac. Not only was it fast but well priced. Great customer service and with a smile. Feel comfortable going to ClickAway for your computer needs. Honest customer support here! Thank YOU!

Paid $100 to be told "nothing we can do. No creative solutions, nothing. Nothing fixed at all…read more Then pressured into paying before I could pick up the unit. Not a place I will go back to nor recommend with taking money ok but no service offered at all.

Walked in and Mohammed was welcoming and so very helpful Even though I'm an AT@T customer the…read moreservice here at Metro for my son was a great experience. New phone and number now he is all set

Se ve que no tienen experiencia ayudando a los clientes no son nada amables muy lentos el muchacho…read moreque estaba se ve que no sabe ni lo que está haciendo.

I can't say enough good things about both Ivan and Jesse. Computer Center Santa Cruz was…read morerecommended to me by another vendor to assist with multiple network issues stemming from a recent Comcast Business modem change. From the start, they were impressive. They quickly recognized the issues and clearly explained the process required to rectify them, including a necessary site visit to confirm my hardware and current setup. Once that was complete, they collaborated with me to develop a solid game plan. When the day arrived for the network exchange, they went above and beyond all expectations. I am incredibly grateful for their dedication, positive attitude, and willingness to explain every step along the way. Great job, guys! Sincerely, Tye

Ivan was so knowledgeable, he fixed my problem with my iPhone in under an hour. He was very kind…read moreand friendly. I totally recommend him!

On January 7, 2026, Fix Station diagnosed my iPhone 16 Pro as having a damaged motherboard and…read morepresented me with the option of trading it in for one of their phones. I was sold a used, unlocked iPhone 16 Pro from their display case for $850 cash (they do not accept credit cards), based on the representation that the phone was fully functional and suitable for normal use. Within hours, the phone showed serious defects, including failure to charge properly and rapid battery drain. I returned to the store within 22 hours (January 8, 2026) to return the phone and request a refund. The staff refused to refund me and claimed--without evidence--that I had damaged the phone. A partial refund was briefly offered and then withdrawn after a heated confrontation, which I recorded. I clearly stated that I did not consent to repairs and did not want a newly purchased phone to require fixing. I requested only a refund. Law enforcement was present to document the refusal to refund a defective product. I have since sent a formal demand letter requesting a refund and have received no response. I am now preparing to pursue this matter in small claims court. I paid $850 cash for a phone that did not work, lost my trade-in phone, and was forced to purchase a replacement elsewhere just to be able to work. I would strongly caution others before doing business here.

Fix Station was just terrific. Repaired my IPhone. New battery, screen. Quickly down and at a fair…read moreprice. I would recommend them