Everyone,
My own imposed rules for any review:
1. Must visit at least three times. Two of which must be distinctly different formats; i.e. one weekday night and one weekend night.
2. Must order something unique each visit.
3. If they have any "signature" items on the menu, you must order a "signature" item at least once.
4. Ratings are based on a 10 point scale with 5 being average, which does not mean bad. What a score of 5 means is that the category meets expectations for that establishments format.
Thanks.
Wok N Fire
Location/Layout - 6.5/10: Located essentially in the former Piano Factory section of downtown St. Charles. The restaurant is in the Southeast corner of the shopping/condo development. Parking is available adjacent to the restaurant of in the parking garage of the complex. The interior is what sets this place apart from a lot of other restaurants. The design is extremely modern and very campy Asian. There is color changing LEDs everywhere along with Giant Buddha and Dragan statues. This lighting effect is interesting in the bar and eating area and can add a nice mellow ambiance. On the other hand it can be extremely disorientating in the small confined washrooms. I would not be surprised if someone had a seizure based on how the strobe and color changing affect bounces off the dark tile walls.
Menu - 6.5/10: Wok N Fire's options are focused on Americanized Cantonese and Thai offerings with their own take on fresh Sushi offerings. There are some Asian inspired appetizer options along with a limited desert menu.
Service - 6/10: We are always quickly greeted by a Hostess, although the Hostess stand is hidden and your natural flow on entry makes you want to enter the bar area which is opposite of where the stand is located. We have eaten in both the bar and restaurant area and have had good service in both areas, although the bar area has always had more patrons and seems to get more attentive service.
Food - 6/10: The food has always been very good and of above average quality, with the exception of the desserts. We have sampled several desserts and they are all just average in quality, with the chocolate cake being the best of the options, but all taste like they are standard premade and thawed. We have never sampled the Sushi options and can not speak to those offerings in either taste or quality. The main dishes themselves are not overly large and come with either a rice or noodle option. Both the chicken and steak options are very good and tender. The heat level of dishes, such as the Kung Pao, seems to vary from visit to visit, and can lack heat one time and scorch you the next. The vegetable eggrolls are the star of the appetizer offerings and are ordered every time we visit. We have had two issues with the food; coincidently both occurred on a single visit. The first was that our order of Kung Pao was missing peanuts, which was quickly rectified once it was pointed out to the server. The other issue was that there was a sticker that said SAT in my cashew beef. We later found out when the manager came over to apologize that this was caused by the dishes being pre-measured and bagged for future use. While I do not have an issue with this in concept, it does make me question the freshness, but the manager was very apologetic and made the situation right in very short order. Pricing is fair for the main dishes but the appetizers, desserts, and drinks are very expensive.
Drinks - 6/10: Wok N Fire has all the standard soft drink options. Where they excel is that they offer a very trendy bar along with upscale, both in pricing and pairings, mix drinks. They do offer several beer options, most in bottle and do offer a select number of Asian brews, which is a nice touch, given the restaurants format.
Overall Experience - 6.5/10: This is a compromise restaurant for me and my girlfriend. I love Asian cuisine and she does not at all. Fortunately, Wok N Fire has enough Asian fusion with an American emphasis that we can both be happy. Additionally, they offer a unique atmosphere that is intimate enough for us to have a nice dinner or lunch and enjoy each others company. read more