They took the old plates off the car and never returned them. They showed up months later in an accident still registered to me. These people who work for this company are out right crooks. The manager defended the action by saying "We should have remembered to ask for the plates." Never again. read more

So I called this place, explained my situation of not having good credit, and no down payment, and explained my budget. I'm not wasting your time or mine I told her. $300 MAX was the total I was going to pay month. Come in I was told. You've been approved. The salesman who came recommended on Facebook is who I asked for. He introduced himself and then quickly "put me with another salesman" . I guess he was too busy, but ok. I sit down with this other salesman and he tells me right off the bat my payments would be between around 450 480 because of my credit score and it would be a pre owned vehicle. MY BUDGET WAS $300 MAX so now we just jumped to $450-$480 for a pre-owned vehicle??? A vehicle I didn't even pick out? A vehicle I didn't even see??? So you're "estimating" my payments? I really don't have too much experience with buying a car but I'm not stupid either. He told me if I had a co-signer my payments would be less and he could put me in a new car. I had a co-signer who decided @ the last minute she wasn't going too so all of that totally screwed me. I won't be back!!. I understand how they have to "make deals" but to tell someone they're approved, and then tell them their payments would be double of their budget?!?!?!!?!?!?!!?!?!?!?!!?!? read more

The absolute worst experience they didn't return phone calls and texts then finally got Erik the so called manager he tells me you've been approved for two days I go in left sitting for almost two hours then I'm told I need another cosigner and 2500 down what a joke stay clear. read more

If I could give this place negative stars I would. You pay for free oil changes and a year later they tell you that you have to put a huge sticker in your back window ADVERTISING them for them to honor it. No way. I didn't pay this much money to look like a rental. I'll never give this place business again. read more

Extremely pissed about this dealership , they called me for 2 weeks straight claiming I had already been approved for financing only to be told I NEEDED co signer once I got there which I should have known before taking a train an uber from the west side of Chicago.. THE WHOLE TEAM LIED TO ME CONSECUTIVELY AND NOBODY EVEN WANTED TO LOOK ME IN MY FACE WHEN I COULDN'T PRODUCE A COSIGNER.. I had a submitted check stubs and all before hand AND STILL THEY LIED JUST TO GET ME OUT THERE... I REALLY TRUSTED Brandy in Finance because she was so pleasant and attentive but i never even got to meet once they realized they couldnt give me what they promised. Horrible service I wouldn't recommend to anyone!!! read more

I picked up my vehicle from this place after they did $800 of unauthorized work. When I called corporate to complain they reached out to dealer and informed them of my complaints. After a month long battle between the two sides I decided to reach out myself. A few weeks later I got a hold of a manager named Tom. We got into a nasty argument where he belittled me, was unprofessional and told me he won't give me my car back until I pay. He called me off a private number as well. After some time I went to pick up my vehicle as corporate stated they won't do anything as this is owned by a private man named Scott. I paid the $800 and this is how my car was returned!! (SEE PICTURES) MY LICENSE PLATES WERE STOLEN, MY CAR WAS SCRATCHED ON DOORS, HOOD AND TRUNK, OIL WAS LEFT ALL OVER MY DRIVER SEAT AND CENTER CONSOLE. I feel because of the damage not only outside the car BUT INSIDE proves this is an inside job. I'm disgusted. My car was returned in far more used/dirty condition than it was brought in. I keep it spotless. I have seen other reviews of plates being stolen as well. If they were willing to do this to my car outside what happened to my engine? The car was extremely dirty. BBB will be contacted. STAY AWAY FROM HERE! SEE PICTURES OF HOW CAR WAS RETURNED!! read more

See all

Just purchased a 2018 Accent SEL. it was my first car I financed by myself but Deanna, Matt and the woman in the financing department made sure they checked here and there for the absolute best price they could find. Found as close as they could to the price per month I wanted. I was still so very happy and everything was explained so simply that I could understand. Thank you for the fantastic experience! I couldn't be happier with the car or the salesperson. Give Deanna a promotion or something!! She's the best. read more

Terrible customer service. There is no communication between staff members. Management turn overs are so constant, and nothing is documented when they say they do. Taking our business elsewhere. read more

make sure they do the work that was supposed to be done. said they did a valve gasket replacement. took it to my mechanic. he said it never was done. took it back and they replaced it . went back 3 times for this same repair. had to spend $150 for a test to determine valve gasket leak. Frustrated !!!!! never buy a car from this dealership again ! Ps....They suck. read more

Edwin was an excellent salesperson. He made sure we walked out with the automobile that fit our needs. Thank you Edwin!!

Edwin was great like always. Would not take no for an answer. Second car from Edwin and would never go anywhere else. Happy customer!!

I would give them a -0 if I could , ladies DO NOT GO TO THEM FOR ANYTHING!!!! They did some work on my car in April, bought it back in July and the same work that they were suppose to perform, needed to be performed again in July. When I called to speak with the owner (because the work was not done, this is fraud) they kept giving me a mananger who told me that the computer just checked the same things again and to bring it in, but how????? WHEN IT WAS DIFFERENT ITEMS ON THE SECOND LIST!!!! The work was simply not done point blank, so unless you have the extra cash and time to take your vehicle for a second opinion to make sure that the work was indeed done, DON'T TAKE IT TO WORLD HYUNDAI! read more

I was told via texted that a deal on a lease was going to be made right down to the dollar amount if I would take a ride there. I question several times if it was going to happen and was told for sure. I asked them to be honest with me because I live very far away. When I went to the dealer, after sitting there for over 2 hours, and being told via texted that the deal would happen, I was told by the man who runs the numbers that it in fact this lease deal can not be done and I could not afford that car. I had two people lie to me before I even stepped into World Hyundai. I will never step foot into this dealership again. The only thing my sales person said was well I guess I gave you the wrong information via texted. I would tell you now to not trust this dealership. World Hyundai does not even deserve 1 star. BEWARE read more

I loved my 2011 Hyundai Sonato. But in love with my 2014 Hyundai Sonato. The new features are GREAT!!!! Loving the turbo and the push start and the dual pipes!!! read more

World Hyundai - Car Dealers Near Me - Matteson, Illinois

Im writing this review because i want to help people. Yesterday i went to a dealership in downers grove, il on ogden and was treated so bad. they tried to bully me into a deal and was very disrespectful. As my daughter and i made our way in the snow mind you to world hyundai i had very mixed feelings. i didnt want to have to do mental battle again with another salesman..i was drained. we needed a car but i didnt want just any deal. i needed a good deal that worked for me and my situation. if you are in the market for a car and want to: 1) Be respected 2) Be treated with professionalism and 3) Have a good customer experience 4) and find the deal thats best for you please go to world hyundai in matteson il and ask for eric and lisa. they work as a team and will do their best for you...they did for me. feb. 8.2014 read more

World Hyundai - 2013 hyundai accent. Dependable and good on gas...i had a 2001 and it was the best so i decided to stick with it. - Car Dealers Near Me - Matteson, Illinois

I should've definitely read the reviews before coming to this place. They're unprofessional and only care about making a sale. Chevy and Eric Garcia are liars. They took my information told me I was approved for a loan but wouldn't even tell me which loan it was considering the fact I have 10+ credit inquiries from them. They didn't even inform me that they were trying that many banks anyway. They were having an issue because I have self employment, so I brung them two different co-signers. I don't live in matteson so it was a waste of gas and time. Now they're upset because I'm in the process of gettin a car from somewhere else so when I tried to ask what lender approved me I was hung up on, called back again to be hung up on again. The manager is a middle aged pervert. The whole time I was there he was all in my face sending his sales agent to tell me he had a crush on me like a child! They have ppl call me saying they're in the BDC department then when I call back to ask for that department they say they don't have one. This place is full of BULLSH*T!! Might as well put their business on 78th n western! read more

absolutely terrible service from everyone, including the sales manager terry whom was very inconsiderate. They will lie to get you into their door, bring you a vehicle you didn't ask for. After making you wait for 45 minutes even though, you scheduled an appointment. Ramona or " Mona" is also not reliable. I talk to multiple sales representatives as well as the sales manager. They all lied even though they were fully aware i was traveling 2 plus hours to their location. I got to their location my sales representative was not ready. The person who took over the sale had knowledge of anything what so ever. Again, I already talked to multiple sales representatives and managers who all basically told me the same thing once I got there the story was completely different, even though they ran credit and apparently had everything " squared away" Futhermore I reached back out to each individual 20 minutes prior to leavinf their establishment to fact check. Everyone was busy or with a customer was told I would be called back no one ever called. Sincerely don't recommend, Highly unprofessional! read more

Edwin, johnny and Mike jones were very helpful getting me the car I want and my price range. Thanks guys I appreciate all you done

I was referred to World Hyundai through a finance company. I had a specific car in mind, and I was told that they had it. After an hour of them looking for the sales rep that I spoke with, confusing my file with someone else and my sales rep engaging in personal cell phone conversations they tell me the car I was interested in was at another location, and they couldn't finance me the way they promised. My overall experience with them was terrible from start to finish! Please go there with caution! read more

This place, all they do is lie!!! They will tell you anything to get you in the door and then the person you spoke with will become unavailable and everything you told them doesn't matter lol this place is a joke along with the douche bag sales guy Erik and manager mike jones and Jamie the lady that fed me the BS in the beginning to just get me there!!!! read more

They say they can drop the payment but only if you have tip top credit and a big down payment. The manager never looked me in the eye when he was scamming me about my trade in. Drop the payment my ass more like raise the payment and drop you off in the poor house with their crazy payment options. read more

Worst place ever. When I bought my car everything was yes yes yes and then when it came down to paying everything was oh we didn't say that. Every time I go to have service done, they are never ready. I tell them I have to be at work and I need a ride. They don't care. They talk to you like you are stupid and you are not a priority. This place is a joke. read more

WHEEL-LOCKS BUT NO KEY!!!!!! Eric (salesman) assured me that my key would be placed in the spare tire compartment. It isn't there! What if I was stranded on the freakin highway somewhere. and on top of that Eric now says I have to "pay" -to have them removed because he had no key. Smh. DON'T TRUST THE SALESMEN THEY LIE, LIE, AND LIE! Check and verify verything for yourself! read more

I bought a 2017 KIA Forte from here on 02/11/2017 from Will Webb. Will did a good job until now!!!! The car didn`t have any floor mats at all so The deal was a full tank of gas and floor mats. After I was was done with the finance Will brought me to my car I sat in it as Will was showing me some features and I noticed that the car was on empty.I told Will and he had a young man go fill it up so I waited another 15 minuets.On February 14 I got a text from Will saying he had great news for me! HE had ordered the floor mats and said he would be in touch with me when they arrive.I can not wait this long for mats it is now the 26th, and don`t know if I will ever get the mats plus drive 2hrs to pick them up .I will have to order my own floor mats. Felling very let down .As a customer that has bought 2 cars from World Hyundia one would think I would be treated a little better. read more

They contact me because they are interested to buy my lease. After hours of talking over phone and making sure no details are left out.... I drive 50 miles to get to the location for them to tell me that the lease its worth $11,000 but I owe $18,000. Needless to say, I walked out. You are interested to buy my lease because the 2015 Sonata is on high demand but you expect me to pay you back? LOL My car is way under the lease allowed miles and in great condition.... forget it! I walked out and took my business where I should have started from day one, Patrick Hyundai in Schaumburg. read more

Great place and I highly recommend heading out to this place for any of your automotive needs! I've bought my last two cars from here and plan on the third as well. When you go make sure to ask for Eric or Edwin they'll take care of you, I guarantee it! read more

My husband and I purchased a car in January of 2016 from WH. The interest rate was really high so after 6 months we go back in to get a new car. We purchase a new car. No more cars from World Hyundai. We sold us a car that was highly overpriced. They considered it new but after taking possession there were some scratches on the bumper. I'm guessing because it was a demo and one of the employees drove it around. So I called them a couple of weeks after we bought the new car to figure out what to do about the refund for the GAP and warranty. I asked to be transferred to the finance department and spoke with a gentleman who answered. He said that we paid a flat fee so we weren't entitled to a refund. I've never heard of that so I called the GAP insurance company myself. She said no we have to call them because the policy has already been cancelled. They would give us the refund. So then I called World Hyundai again. Leann leaves me on hold and comes back and says the refund was used towards our down payment. Ummmmm no. that was never explained to us. Nothing was ever said about a refund going towards the car. They were using rebates to cover the cost of the upside down car. Leann tells me she would call me back. I wait a few hours and nothing. so i call her back and she transfers me to Willie. Willie says that was explained to me when we signed the paper work. That was never explained to me. If it were, i wouldn't be calling now. That was never mentioned to us. Ever. there wasn't full disclosure. So they do shady stuff. I won't go there again. I was already a little on the fence about them because I felt like we were overcharged but now I am officially done. If i were you I'd steer clear of them. They don't have honest business practices. Update: I talked to Willie again and requested an itemized statement of the down payment. Turns out he doesn't have anything that we signed. He said the breakdown was filled in his copy after the deal was done. it wasn't done on my copy so there's no record of this and no signature that any disclosure was made that we would be using that money for our down payment. We were under the impression it was all rebates.We believe they violated the Truth in Lending Act. read more

The people that work here are very friendly and kind, but God their service department is SLOW. I get free oil changes on my car, so it's hard to complain too much, but I really dread having to come here. Whether I make an appointment or not, I always spend a minimum of two hours in the waiting room. Bring a book or ten if you plan on getting any work done. read more

AS with others, I have purchased many a car in my life - this was beyond the worst experience ever. hours of sitting there. Then nearly 3 hours to get paperwork together AFTER I paid my down payment. Of course they did that transaction licketty split!. It took me nearly yelling at these people to finally get the papers to sign. NO WAY it should take that long. Now I am still waiting on the second key that they made me pay for before ordering. Called 5 times. SAME THING every time...can't seem to find the order. Then I am told 'hmmm....this is strange....hold on'....many mins later, comes back on to say "I THINK this is backordered. Let me look into it more and call you back". 5 times the exact same thing and how many times has someone called me back? Zero point Zero. Absolutely the biggest joke ever. No idea who owns this place, but they should be ashamed. Look at these reviews! read more

SCAMMERS!!!!! DO NOT PURCHASE ANY VEHICLE FROM WORLD HYUNDAI OR FAMILY HYUNDAI. They are both Independently owned by the same person. Hyundai only wants your money after they get you in a car, they could care less about dealing with you afterwards. If anyone writes a good review its more than likely the employees that work there.!! DAVID KING, BRANDY J and ANTWON WADE are the main 3 reps that left a bad taste in my mouth. I took time out to come and see if my sister who I co-signed for could refinance her car. Long story short the person in finance (ANTWON) refused to come and see me, I'm assuming because I didn't mention that I wanted to buy another car. David the sales rep, asked for my ID and started filling out an application for a new car WITHOUT MY CONSENT. I asked him why he would ask for my ID and start an app with out my permission, he pretty much was dumb founded and wanted to hurry and run my credit, I'm glad I didn't give him my social!! unbelievable! After going back and forth I finally asked for Antwon, the finance guy. He REFUSED TO COME AND TALK TO ME! once again because I wasn't buying a car that day. The funny thing is I did plan on coming back for a new car but I was unsure of what I wanted I was still researching and reading reviews. I will be writing to BBB. read more

I went in on Columbus Day to purchase a new vehicle and trade mine in. I was in there for almost 4 hrs and nothing was accomplished. So the sales associate finally brought a car around for me to test drive, a 2014 Ford Focus. Although I was not impressed with the vehicle the. Vehicle had no price on it and the sales associate could not give me a price on the car. Of course my credit is not A-1 the car note would have been $500!!!! I politely walked out on them. The sales associate then told me that we was going to work to drop the price. I didn't get a call back until the next day. I had already when to one of the other dealerships and made a reasonable purchase of a car with a price on it. read more

I was looking for cars at world Hyundai and I found one that I like so I talked to a sales rep and we got the number to where I was comfortable but I was not ready to pull the trigger so he said if I put $50 down in a returnable deposit he would hold it for 24 hours so I decided to do it I get a call 3 hours later saying that somebody was there starting to buy it and I said ok but I put the $50 down so there shouldn't be an issue right? Wrong they than say it was only for the day when clearly he said 24hrs. Than I ask why the hell would I pay $50 for three hours. Needless to say I didn't get the car and will never be back. read more

I called them up a couple hours beforehand and said I'm going to look at a specific car. Conveniently, the pictures online were all from far away, so it wasn't until I drove over and hour and saw it in person did I see a big key scratch extending almost the entire length of the driver side. Not to mention a huge gouge on the door and the fender with displacement between it and the body. I get in the car to test drive it--it doesn't even have a rearview mirror! How are you going to try and sell me a car, which I am to drive off the lot, and have such a ridiculous safety hazard!? What a joke. read more

Edwin was a great sales person. My recommendation is Stop by World Hyundai and see if they can make a deal for you.

Unprofessional and lack customer service. Took 10 min for me to be greeted as the staff walked past me with no acknowledgement. Got an oil change that took three hours. The staff did not follow up with me. A quick check in would've been nice seeing i waited so long for a quick service. They claim to give car washes with service BUT I HAD TO DRY OFF MY OWN CAR which was still DIRTY! I don't care that I bought my car here and this is where they recommend you go. I will never be back!! read more

These people are some of the worst crooks I ever had to deal with. Trina who is the "Loan Coordinator" is the first con -person that you will come in contact with called me and told me I was approved with no money down. After telling her that I live a long way and did not want to make a blank trip assured me that everything went through and I just needed to sign the papers. When I got to the dealership she would not come out of the office. That was a RED FLAG! My sales person was Aaron who look seedy and dingy like he worked on the cars & not a salesman 2nd RED FLAG. Lastly the finance manager told me that I needed $1500 after driving over a hour to get there. I do not recommend these shysters to anyone. I wish I could give them NO STARS Please go somewhere else and what ever you do DON'T LET THEM RUN YOUR CREDIT REPORT! read more

Not good, not bad. The sales people on the showroom floor were okay. read more

Great Service, Good People, WIll send business their way in the future!

Even if you come knowing what you want and how much you're able and or willing to spend....They insist on running your credit before they show you a car. Then try to bully you into taking the car they are trying to move out of inventory ! All the while, they are pulling down your credit score by sending it to several lenders. I was so disappointed and dissatisfied that I left knowing I would never get that wasted time back! I could never recommend this dealership! They DON'T listen! It's ALL ABOUT THE SALE! I did find a great car elsewhere! read more

I went to their website to check car out for cousin. They texted and called over 100 times in 4 days. They bug you, they force you, to come in. It started to piss me off. They have no business values, customer relation values at all. When we told them to cancel our appointment, they texted and called twice as much. They were very annoying. I'm very glad we did not go after talking to several other dealers about our experience before stepping foot in there. They are scammers. Do not give them any info about yourself, email, phone #, they're very unprofessional. read more