I contacted Brandon from water heater doctor via yelp projects. My water heater suddenly stopped…read moreheating water. He was super quick and detailed in his responses. He share couple quotes for repairing or alternatively replacing my existing electric water heater and patiently explained the quote breakdown and work required. His quotes were the most reasonable of all people I requested from. I ultimately decided to try and DIY the fix - replacing the thermostat and heating element myself. Brandon went the extra mile and helped me iron out details like where to get specific parts from and was available to jump on a call and walk me through the repair. That level of support was so unexpected and so reassuring. His advice was critical since the parts I was looking at home depot weren't really compatible. Thanks Brandon and water heater doctor. If my repair doesn't hold and I need replacement for sure I will go with them. Highly recommend.

I had a great experience with the Water Heater Doctor. I originally called them thinking I needed a…read morebigger 5500w unit, but my phone consultation with Patrick was incredibly useful. Instead of just selling me the more expensive or larger option, he took the time to explain the pros and cons in detail and suggested installing a mixing valve as a better alternative for my needs. He was very clear and walked me through a few different options, which I really appreciated. On installation day, Brandon arrived right on time and worked quickly to get everything set up. There was a small hiccup because Brandon didn't have the mixing valve with him, but he was very transparent about it. He took the time to explain the pros and cons of the valve again, and I ultimately decided not to install it at that time. What really impressed me was the follow-up. Patrick called me afterward to check on the job and specifically asked about the mixing valve. He even offered to honor the original price if I decided I wanted to install it later. I spoke with three different vendors, and while their price was right in the middle, the Water Heater Doctor won my business because they were by far the most helpful and knowledgeable during the consultation. Highly recommend!

I had Overlake install a new furnace and then a new water heater (everything always breaks all at…read moreonce, of course) in about a 2 week period this winter in my parent's house. They were able to make it out within a day or two both times. The owner was easy to work with for scheduling. They don't try to pressure you or upsell at all, which I appreciated. The quotes I got were in line with other area vendors. The technicians were very professional and helpful despite the resident of the house being very crotchety. Would definitely hire this company again.

I had a great experience with Robert. I sent a request and he responded within minutes about an…read moreissue with my furnace. Instead of pushing for a service visit, he spent about 20 minutes on the phone patiently walking me through a few diagnostic steps because he suspected it might be a common issue based on my description. We were able to identify the problem together, which I'm very grateful for. That kind of honesty and willingness to help is rare and says a lot about someone's character. I really appreciate the time he took to help me out and would definitely recommend him and his company to others.

Eric Casillas from Ally Plumbing came out and did a great job. First he fixed the toilet in the…read moreguest bathroom. Then he replaced the hoses on the washer with the stainless supply hoses. He worked quickly and did a great job of cleaning up. He replaced the main water shutoff valve. He was very qualified and I am very happy with his work.

The price was horrendous. $575 + tax for 10 minutes job using electric snake in my clogged shower…read more I feel is steep. Other projects are charging a flat rate of $350 for this work. On top of that, I don't get any receipt of the work done or any warranty. $650 just vanished from my pocket.

Earth heat has always been who I use for my WaterFurnace install and repair. Company has been sold…read moreand current ownership sends out exuberant and unjustifiable repair bills. Dispatch fee $175. Travel fee for 27 miles $625 My bill to diagnosis a repair for 41 minutes of work NO REPAIR just diagnois was $1,240.85 Not sure how they will stay in business

Earthheat has gone from top-notch winner in my book to big fat loser. They installed my new gas…read morewater heater a year ago, and to great avail, so of course that is who I called to do a furnace maintenance call prior to winter. I scheduled an appointment, which was confirmed by Jessica in the office. A week later I got a "confirmation of appointment" reminder email by Jessica. The very next day, I got another email stating "we are not taking any new service calls", recommending a different company. Now this is a Friday, with the scheduled appointment on Monday. After several additional emails and a phone call, Gerard the owner piped in with his apologies that they have never been this busy but somehow they would "fit me in". So Cenobio, the technician, showed up on time Monday and found several things that needed repair, most importantly some of the duct that if not fixed may release carbon monoxide into the living space. Not only, the motor responsible for air movement was making sounds that could result in failure, and if failed would leave us without heat for up to 2-weeks as "these parts are hard to get". Cenobio said he would write up the repair recommendations and they would be sent to me with the invoice. I waited a week, didn't hear anything so I called Jessica in the office. She said she would check on it. November 6th, I received an email from Jessica, and I quote "There will be no charge for coming to look at your unit. However we are extremely busy and not accepting any new work at this time. I am sorry that we could not help you further". To which I replied: "Jessica I must say I am very disappointed with the entire process I have been through with Earthheat. I was thrilled with the service I received with the hot water heater install last year and have recommended your company to many local friends and family. But the communication and responses I have received for this transaction have left me scratching my head. I get it. You are busy and don't want my business. Perfect. I can accommodate. But your technician made several recommendations that if left undone could leave me without heat and potentially breathing dangerous fumes - exhaust issues. And a motor or compressor that is making weird noises and should be replaced. Your technician said he would send these recommendations to me via email. I would appreciate if you met your commitments". Gerard the Owner now replied and I quote: "Hello Rick, I'm very sorry for the lack of communication on our behalf. We have never been so busy. I will get with Cenobio who came out to get a Much better understanding of the issues you are facing. I will also honor the continued service though we are not currently taking on new service type work as it was explained. I will be back in touch Monday morning after speaking with Cenobio". That was November 6 2020, and the last I heard from Earthheat. My takeaway: They are busy and don't have time to meet simple commitments to simple consumers. And as stated earlier, I will accommodate and so should you.

I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

Strong do not recommend. Nice staff and team. But waste of money and time. Paid for a camera scope…read more Plumber took 3 days to send me the video, did not write down on plumbing report what he told me and did not properly diagnose the issue. Had to hire a second plumber to re-camera the line and diagnose the issue with the drain.

I had an exceptional experience with AAA Water Heaters. When our water heater encountered issues,…read moretheir arrival was incredibly fast, and they got straight to work without any delay. What I appreciated most was that while working efficiently, the technician took the time to explain exactly why each repair was necessary. He quickly replaced the flame sensor and the igniter, getting the system back up and running in no time. He also noticed that the pressure in our underfloor heating system was insufficient, which could cause air bubbles and eventually damage the water pump over time, so he kindly adjusted and increased the pressure for us. In addition to the quick fixes, he provided valuable maintenance advice, explaining how often a gas water heater should be serviced. He also detailed why DIY maintenance is not recommended and why professional service is crucial for safety and longevity. The service was highly professional, efficient, and educational. I am very satisfied with their quality work and would highly recommend them!

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!

tldr - if it's related to HVAC, call the installer of your HVAC system if possible…read more I called Green Bear to take a look at an HVAC system (on second floor) that was leaking water on the 1st floor ceiling (due to AC condensation). They sent someone over, who didn't really open the HVAC system panel much. I didn't seem confident that this would fix it. But they recommended to fix the drain pan inside the evaporator coil box, which they said was much more expensive. For clearing the drain pipe and gluing a loose pipe, which didn't actually fix the main problem, they still billed me $300 - diagnostic fee ($99) + 1 hour ($199) - (there's a 3% credit card fee, but they accept checks) 4 or 5 hours later, there was dripping again. I ended up calling Bob's, they sent 2 technicians who knew what they were doing (they opened the panel properly), they found and fixed the issue - it did not involve replacing a drain pan. Bob's only charged me the diagnostic fee of $175 and did the job right (compared to $300 that Green Bear charged)

I had an issue with a gas leak in the fireplace so I scheduled servicing the fireplace as well as…read morethe HVAC system. I was quickly scheduled and the tech arrived on time, took care of the issue.i was provided pictures of the work, and a report. I found out shortly after there is a 90 day. Warranty on the service - which is great in case I have any recurring issues. Price is a bit on the higher side but I knew that before scheduling the appointment.

Luke responded quickly to my call and showed up the next morning at the time promised. I hired him…read morebecause I had just one clogged toilet but since he charges a one hour minimum fee he offered to also snake my other 3 toilets and cleaned two sink drains. He's a reliable and honest guy.

Luke is a smart, knowledgeable technician. He did good job troubleshooting and fixing our plumbing.read more