I had bills. The bill for coins machine non-existent. I tried to buy their pay card - but the machine only accepted 1s and 5s. I go next door to break the$20 and get a snack, as one does when praising themselves for being responsible - ONLY FOR THE MACHINE TO SWALLOW MY $1 AND NOT GIVE ME A CARD. Nobody was in the office. With $3, I got a drink and donated to the laundry Gods. Scam. read more

I was verbally assaulted by the employee for rinsing a shirt in the sink. He approched me as if he was goi n to assault me physicall. I was in disbelief that he actually works here. very unprofessional and very scary situation as I was alone. I had been here before and had never encounter this man before, earlier during the day. He should not be dealing with the public. read more

Xpressway Laundromat - This is him in the office. I can't take a photo when he is this aggressive. - Laundry Services Near Me - San Jose, California

Had an urgent situation, and this was the only laundromat in the south bay I could find open late, midweek. More importantly, they actually honor their listed business hours, unlike other places that have "last wash" restrictions 2 hours before closing time. Easy-to-use commercial machines of different sizes, with clear instructions hanging from the ceiling, and they accept credit card payments. Also, they have a restroom (code entry), drop-off laundry service, and staff present even after midnight, in case you need help at the facility. The conveniences of this laundromat make it an ideal option for getting your clothes and linens cleaned. Plus, 7-Eleven next door, a taqueria across the street, as well as a small parking lot out front... and bright lights after dark, in and around the laundromat, make it feel safe even late at night. read more

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I heard cloth gets stolen there m, my wife left some clothes in the washing when comeback it was all gone. They have cameras but no supervision apparently. read more

This place is a joke. I dropped my laundry off yesterday to have a washed and folded. I've been here four times today over the course of several hours.No one is here and I can't pick it up. What a garbage run business!!!! read more

Rarely use a laundromat, but on 7/21/25 I used Xpressway to wash a lot of bedding that I brought home from my cabin. The young man working there when I arrived @ 11:45 P.M. was very kind, polite and helpful. I was able to buy soap and dryer sheets from him @ only $1 per box. He also told me which would be the best washers and dryers to use for bedding. The place was very clean and customer service outstanding. With no problems with their equipment, and I give the whole experience 5 stars. read more

Well the dryers do not work at all your clothes won't get dry I am a frequent at the place and it is just horrible that I have to always keep paying more and more for dry cloths and the staff is always no where to be found I use to like this place because it was easy to wash using my card and just tap to pay but what's the point of a laundry if I can't properly dry my cloths read more

I had emergency situation with home machines and a friend suggested I try this laundromat. She told me they were open late. I got all my laundry done fast and the nice guy playing cool cool music was really thoughtful and helpful! I will definitely come back to do larger loads that my machine can't handle. Hope to hear that good music Nicholas. Manager/owner: The card slots barely work and it's ridiculous how many times you have to reinsert to get it to work. The ceiling is bad in there looks like it's ready to come down. Maybe a different way to pa? Like a card scanner not a slot key. Anyway I do appreciate all the different machines you have. You saved my life with after midnight hours. The hours are highly appreciated. Thank you. read more

The man made me highly uncomfortable but it was very explainable and easy to under the process my first time .

I went there in the evening they are open until 2 am last wash at 1am. Very helpful and nice people working there.had a good time doing alot of laundry reasonable prices too! read more

They're charging everything and not all washer/dryer working. On top of $4.50 per medium load/use, they charge extra if want to use warm water $.25, hot water $.50. Beside those extra charges, they're not taking coins so they're forcing new customers to purchase card key to load money which cost $.85. read more

Xpressway Laundromat - Coinless laundry mat but they're charging $.85 for new card to use to washer/dryer - Laundry Services Near Me - San Jose, California

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Amazing! He ran out to the steet to make sure I got my brand new Nike shoes that I left! read more

Xpressway Laundromat - The nice older gentleman ran out in the STREET to make sure I got my brand new Nike running shoes that has never happened in my life! - Laundry Services Near Me - San Jose, California

What more would you expect? There are some dryers that actually don't work. Thankful for a stranger letting me know. Would've wasted money on those two machines. This place has a card system and it's quick and easy. I can't comment too much about the price... I have w/d at home and use these places to wash big blankets etc. Several size variations. Tip: for the dryer, you essentially have to keep adding to the time as each 8min is $0.38 I didn't realize this until I saw another dryer had 8+ minutes. Haha read more

They stole an Adidas 2016 Curry Jersey from me at the drop in laundry. Don't bring anything expensive here.

PROS: open late, you're next to 7-Eleven to help pass the time and buy something to drink or eat, tvs on. You load money onto a card which can be good or bad so don't lose the card especially if you had put a lot of money into it. Tables for folding. Rolling baskets. CONS: parking lot gets packed if you come when it's busy, some places stink where people peed, machines are sometimes broken so look for small paper notes telling you before you load your clothes. read more

Have been bringing large comforters and bulky items here to get washed for the last couple years. I called ahead today to make sure items I dropped off would be ready by a certain time and he said no problem so I let him know I was on my way with the items. I've been here for 30 minutes and he's still nowhere to be found. I called twice, while standing by the office to be sure no one was in there, and no answer. Absolutely ridiculous and a waste of time coming out here. Update: Wound up leaving after waiting to still have no one show up to the office area. I went to The Wash Stop on Bird Ave (1.5 miles away from this place) and they were so helpful and finished everything for pick up in under two hours! read more

What time will I be able to pick up my laundry. No staff ever here. Been here all day no staff.

Picture it. Friday night. Two loads of sopping wet clean laundry. I've had one in the dryer for over two hours... still not dry. Enter Yelp and Xpressway. I convinced my boyfriend to cart me and the laundry out and within 20 minutes my two huge loads of laundry were dry. This location is fantastic. It sports a couple tvs, and a 7/11 next door, which let me tell you, makes everything a million times easier. My expectations were broken, and shattered on the floor. The dryers were huge and while I almost minused a star for the fact their card machine's only take cash, our two loads and twenty minutes cost 4 dollars. I'll definitely be back. read more

well they didn't let me dry because it was already to late! the lady said I wasnt able to dry after 2 when I seen that she was okay with people she knew Im guessing staylonger and finish up! horrible spot last time I come here and their machines suck I had to was my clothes 2 that why I didn't have enough time to dry!! read more

This is our second time here. The first time we had them wash, dry and fold. It was about $80 for 60 lbs of clothes, which was 6 laundry baskets. The downfall to that was we refilled everything because everyone's folds differently and they didn't leave things sorted as we had so we received clothes back with stains. So today decided to do it on our own. They have a card system that clearly states new cards are $.50 (fifty cents), yet I was charge $$.85 (eighty five cents) for the new card. After putting $40 on the card, I had a remaining balance of $39.15. Change your sign. They guy working in the morning was complaining that the staff from the night shift didn't clean up and left the place a mess. And when asked how long our maxi loads should take to dry on average, something an employee should know he choose to explain how the machines work and how I can add time. That was not what I asked. We have a working dryer, so is it worth doing it there or taking it home? Does the average amount of clothes need 8, 16, or 24 minutes. I would expect the employees to have some idea. Furthermore, I sell appliances so I do not need an education on l how washers and dryers work. And after figuring it out ourselves it looks like they need at least 24 minutes. We even separated out the washer loads to make them smaller in the dryer. Other reviews showed that when people arrived, the workers helped to unload. Neither experience did we have help or an offer of assistance. The employee was cleaning while we were there, so the place is clean and acceptable for a coin laundry business. read more

Xpressway Laundromat - Laundry Services Near Me - San Jose, California

This use to with good customer service it used to be cleaned I came tonight to wash a load of clothes when I got here the gentleman that was working told me when he's leaving at 1 I explained to him that on the website and on the Google Maps it says closing time is 2 and and he said it like I was inconveniencing him he said what I told you I close at 2 if you come after 1 it'll be closed I said okay so I'm just confused is it one or 2 because there is one I think they should change the time on the website so there's no confusion so people don't get an attitude like I did from gentleman that's working here read more

I've been at this place several times. The last visit I was there. My clothes came out with a bunch of rust spots on it from the dryer. I showed it to the guy who works there. He asked me if I had anything in my pocket. Clearly in the pictures it looks like rust marks. Just be careful when you wash and dry your clothes here. read more

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I Came in today and had just got,off,work not having a good day, and dont really want to go do laundry, so i come,in and im short one quarter so i ask the guy and i gave him 2 dimes and a,nickle well he gave me grief,about it and said he would,never do that for me again, well you know what you dont have to cuz,you just,lost a,customer and i have been coming here for 6,years . bye bye read more

Been here a few times but this last time was the worst my boyfriend started the laundry and switched it to the dryer when we came back we were told our laundry was stolen and no action was taken as we trusted our laundry to be safe there read more

I showed up at 1250am with my laundry and the closing guy said no were closer. It clear says last wash at 1am and they close at 2am. I Said it's his last wash is at 1 and he said that's in a few minutes and I was like OK The boy said so that means I can still put a load in till one and he said nope. I get that it's late but last wssh at 1 means last wiash at 1. If not then say last wash at 1230am. I loaded up my car and drove over here which is not even near my house because it's the only place open just to be turned away. And not even in a nice way. Super annoyed.not sure why that man has a job till 2am if he doesn't want to work tl then and regardless maybe he shouldn't work customer service I'd he doesn't know how to politely turn people away. I could have handled a sorry I'm really tired tonight so I gonna have to turn you away even though. I'm sorry for the inconvenience. But when he tries to make me wrong when I wasn't, then I'm gonna get pretty annoyed about the situation I will more then likely not return here unless it's an emergency cause they are the only late night laundry mat but definitely not under Normal circumstances. read more

this is just the best laundromat in San Jose, great customer service, I've lived in San Jose for more than 12 years and had never seen laundromat employees help you carrying your clothes from or to the car, here you're gonna get excellent customer service especially from this guy, Daniel. The washers/dryers must be up to date, because they leave your clothes real clean. The site is always cleaned, and out of dust, this is the best laundromat I've ever been. read more

Xpressway Laundromat - Laundry Services Near Me - San Jose, California

This was probably my best experience in a laundromat EVER. I have a washer and dryer at home. I also have a queen size bed. Have you ever attempted to wash a queen size comforter? It takes an industrial machine. I picked Xpressway because it was the closest to my house and still in a direction where I could do other stuff as well. I am SO glad I chose it. When I walked in I must have looked a little lost. Everywhere around me were shiny stainless rectangles with round blind eyes. Huge machines, up to 75 lbs (I can't imagine how much laundry weighs that much!). A man mopping asked me if I needed help and then proceeded to show me the smaller capacity machines and talk me through the process of getting a payment card. He (Frederick as it turns out, the current manager) was incredibly helpful and pleasant. The card for laundry did cost 85 cents, this seems pretty reasonable to me. Once you procure one, you can add any amount on the dollar to it. I put four dollars on top of the 15 cents I had remaining from my dollar in and that was it. 2.25 for the washer load in an 18 lb machine, plus 3 cycles in an industrial dryer at 35 cents for 8 minutes. The bonus was not having to worry about quarters or jammed change slots and lost money. The place was super clean, with plenty of folding space and laundry rollers. The counters were clean and well maintained with none of that sticky, drippy residue that I've seen in other laundromats. While a trip to the laundromat is never fun, this place was clean, open and easy. The TV mounted into the wall had standard sitcoms (I caught half of an episode of Everyone Loves Raymond and half of Friends) but the volume isn't too soft or overpowering. I brought my own soap, but they had the standard stuff available for purchase in case you forget something, I didn't have to pee while I was there, so I don't know if they have a bathroom, but overall? I thought this place was awesome, hence the 5 stars. Forgive my extended review of the laundromat, but I was really impressed. I kept my card and next time I need a big capacity washer, I know where I'll go. read more

The late night availability is useful, but there are a few downsides. First, some good. The hours are great and convenient. The place is also impressively clean. As I am typing this, the clerk is cleaning even the top of the machines. The bathroom is pristine and flawless, and even the front large glass windows are crystal clear. Be wary of payment, however. This facility does not take coins or card directly. They instead use a card based system. You prepay (with cash only) for a card that you apply to the machines. While they do keep signs posted for machines out of service, not all of the card readers in the machines work very well--some need multiple tries, others fail to read altogether. If you've loaded your clothes and applied soap, you're SOL. Gotta switch. Another thing to remember is that if this isn't your primary laundromat and just a late night rush, you'll likely end up putting more than you need on that card. Nonetheless, it's a valid system--you just have to know what you're getting into. My only real issue is with the service I had. The small interaction with the clerk at the time clearly showed that I was unfamiliar with their system and new. Not knowing about the card system in place, I tried using a credit card. He did not take any initiative in helping and left me fumbling with my card, wasting precious time late at night 2 hours before close. I even asked directly if these machines "take card" as payment, to which I received an affirmative nod. (I guess I was misunderstood?) After a minute of thought, I deduced that there had to be a prepaid system, like a dave and busters. I initially intended this as a 3 star review. Communication is important to me, and this card mishap shouldn't have been an issue. However, the clerk's diligence in maintaining the facility and watching over the customer's clothes in their absence is commendable. I noticed other reviews implying a shady area. It's not exactly golden. I'm used to this. If you're not used to an area leaning towards ratchet, and are bothered by such, you better be prepared. Or come earlier in the day Lol. read more

UPDATE 8/18/14 11:30AM (update to from 2 star to 4 star rating): The same person who I complained about below and spoke to earlier called me back (unexpectedly).... He was VERY friendly and professional and I am thankful for that. This is the only reason why I am giving the new rating. PS: He found the clothes and will hold them for me. Even if he hadn't located the clothes and he called back as nice as he did just now, I'd still give the extra two stars for demonstrating good customer service and follow through. My suggestion is to not call the first few hours of opening the doors if you need some 'on-hand' assistance. It is my feeling that the gentleman was frazzled 45 minutes after opening and obviously did NOT want to deal with my little dilemma at the start of his day...but again, customer service is what matters to most of us...so at least offer to call me back during a more convenient time...don't engage in condescending conversation. Anyway, he redeemed himself ;) and all is well and hopefully you have a good experience. This place came recommended by a family member which is how I ended up there. Have fun. 8/18/14 8AM (2 star rating): I am giving a lower rating ONLY because the person who I just got off the phone with was being a total smart a** and I don't have time for that nor do I want to spend money in a place who hires smart ass employees. My situation: I left a load of laundry in the washer yesterday (totally my fault--my rating has nothing to do with that). I called to check and see if I could get some info. Crappy Customer Service: I called 45 minutes after opening and explained that I left a load of laundry in the washer. I asked if he has seen or heard of a load of wet clothes being left behind since yesterday around 5PM. His response was, "I don't know I just walked in and I don't know what clothes you had here or what washer you used". Well, that's not what I asked. I didn't ask for a description of my dirty clothes. And why did he just walk in when the place opened 45 minutes ago? Maybe that's why I called for 45 minutes and no one answered. But I digress... I then refined my question and asked if he had seen or heard of any clothes left behind in the 18 pound washer immediately next door to the 75 pound washer. He said again, "I don't know I just walked in and haven't checked the machines but someones using that machine right now". I asked him, "can I call back in a little while after you have checked?" His response: "I'm listening". ---- Excuse me? What? Are we on the same planet? I don't think you are listening, sir. Bottom Line: I am asking a relative to check for me as I work 20 miles away and the person on the other end of the phone is frustrating me beyond end and is not concerned or willing to walk 20 feet to the washer I used, or to check in the back for lost clothes. I totally understand that that my clothes may have grown feet and walked out the door with another customer. I understand that he probably gets blamed for stealing peoples clothes when they forget them. I get it. But I wasn't being an ass, I am a paying customer, and I needed some customer service and an appropriate response to my legitimate questions. Rating: Had this person not been such a smart ass with me on the phone I would've given the place a 5 star after my very first visit because yesterday's employee was extremely helpful, the place is very clean, and the washers and dryers I used were great. They even have wi-fi, so I was able to do my homework while there (and forget about one of my loads of laundry in the washer-lol!). To the Owners: It's too bad this guy blew it for me. I hope he isn't the owner and if he is--wow what a shame. If the owners read this, it is 8/18/14 and I called at 7:45 about this--so whoever is on the shift is not the friendliest person on staff. The gentleman yesterday, around 4:30 PM on Sunday 8/17/14 though, he was AWESOME and deserves to be recognized for his great customer service. read more

Price is comparable to other places, bathroom is clean, the older man who works there looks rough on the edges but he is nice. He helped me carry my laundry to the car too. read more

I love this place! You can't beat the hours. They were open at 7am and they close at 2am. I got here at 7:05 and there was only one person here. It's super clean and you don't need quarters (yay)! Plus who can beat free wifi while you are taking care of your laundry! read more

Xpressway Laundromat - Laundry Services Near Me - San Jose, California

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Most of the dryers don't work the card won't read and you can't add time to the dryer had to constantly move my stuff from dryer to dryer

Ok..... So I have read the reviews of this place and was like hey maybe this will work coz they open late and like i really need to do laundry after work. I was gonna ask how much it is to just drop off my laundry and just pick it up later but the person who picked up the phone hung up on me. I called to confirm if they really close at 2am coz you never know the business hours could've changed and so I was gonna ask how much is it to drop off and pick up but then the latina person (she sounded like one) hung up the phone. So much for "friendly staff" lol I may edit this later and might add another star or two coz i will still go after work coz i really need to do laundry as i am going out of town tomorrow. Keyword: might But that lady was rude. You dont hang up on your customers. read more

Excellent machines for washing and drying. I like that they have a super heavy duty washer for 25lbs for $8 per load in case you have a huge load of clothes. Works out much cheaper than putting the big load into different washers. Parking is a problem because they share the space with a 7-Eleven convenience store, but I could usually squeeze into a spot at the times I went. Mostly Sunday afternoons. read more

Had 2 huge piles of laundry to do decided to give it a try based on Yelp reviews. It's very clean. As soon as I walked in the door I was greeted. I mentioned it was my first time at this laundromat Franklin who manages the place was extremely helpful very willing to explain how everything worked showed me how to save the most amount of money by choosing the right size washers to use walked me through the process of getting a laundry card, no quarters used here, but you do you need cash to load the card. Franklin walked around offering to help people, sweeping, tidying up, VERY good customer service! Only reason it's not 5 star is parking is cramped and very limited shares parking lot with 7 eleven. Sitting area inside laundromat is also very limited I sat in my car it was actually very comfortable. read more

Love this laundromat =) I come here frequently ever since we moved into the Almaden area and FRANKLYN WORK is my favorite attendant on site. I was able to purchase and redeem my yelp voucher (30 for 20) the other week. I love how HUGE the washing machines are here! Frank and the other attendants on site are awesome! read more

I been coming here for half a year and I keep coming back. The owner keeps the establishment very clean, safe and friendly. He cleans the machines and helps you carry your stuff to your car. Top service and great experience. He has TVs on which is nice and he has a handy card system where you load money to the card. It s good price too. Come here you will like it. read more

Horrible service... washer has been stuck in spin cycle for 20 mins, other two loads are washed and dry. Attendant keeps saying "it's working". But the washer is not moving at all. I may just lose this load of bathroom rugs. DO NOT GO TO THIS PLACE!!! read more

Total rip off! Dirty, machines dont work, no employee on site, and when the girl showed up, she proceeded to flirt with a patron and ignore all else going on until "oh Im off work... Gotta go!". No hot water in machines! 1 machine didnt even give water until rinse cycle and manager wouldn't return money because they were wet! Save your money and move on from here read more

No washer dryer yet since I just moved from New York to California . On Google I discovered this place. Super clean yo. The gentleman who works there is super friendly and the place is spotless . I feel the sense of happiness there with all the patrons who use this place because of the friendly staff there and even the owner was very nice. It's updated equipment and not that pricey . Got TV and seating to relax while your there. 7-11 is next door is a plus! read more

Xpressway Laundromat - Laundry Services Near Me - San Jose, California