Awesome retail experience!! Jim and Chris stand behind their products one 100%!! I was so…read moreconfident about their products that I actually bought a PC and a laptop at the same time because the previous unit I bought with them 6 years ago was still working but it outdated. I look forward to working with my new units for the next 6 years without any glitches or crashes! Thank you guys!!

Jim and Chris are the best. Chris helped me check out a liquid spill on my laptop and thoroughly…read moreinspected it, from the inside out, free of charge. He even cleaned the port where the liquid landed. Luckily it still works! I'm grateful for their support and professionalism. Thank you Chris!

My computer recently experienced an unexpected crash, which left many heads scratching. When I…read morediscussed this on the phone with the owner Ben, he immediately knew the cause and proposed a solution. I took the computer in, and, after determining that the hard drive was no longer good, Ben then proposed a solution, which he worked on fast and efficiently, reassuring me that he was on top of things. But the most eye catching aspect of this business is the personal touch and first rate customer service, patience and communication. Ben takes the time to carefully explain every issue to people...shall we say, far less computer literate than he is. This is a most welcome perk in an age when customer service, courtesy and communication seem to be completely lost on this generation in any given field of business or service. That alone convinced me to consider Ben for all my future computer issues.

A few weeks ago my laptop screen went black while working, and I was unable to get it to reopen…read moreWindows. I was panic-stricken because I had work deadlines to meet, so I began a search for help as quickly as possible. Ben at MT Computers in Vista was the first place I reached after leaving messages for several others. He told me not to worry and to bring my laptop over to MT Computers, which I did. After updating me with his plan for a course of action and price estimates, he fixed the problem, updated Windows 10 to Windows 11, and ordered a replacement battery. He returned my laptop to me in less than 24 hours, which I really appreciated, and told me that he would let me know when the replacement battery came it. Meanwhile, I could work on my laptop. The replacement battery came in a few days later, I ran over to his shop, and he replaced the battery in about 10 minutes while I waited. However, the battery would not charge up as it should, so I replaced the power adaptor to rule that out (they're cheap), but still the battery would not charge. When I let Ben know, he ordered another new battery, and installed it. Still the battery would not charge, so he ordered a third battery, this time from another vendor. I ran my laptop over one more time, he replaced the battery again in about 10 minutes, and the third battery was a charm! Ben was very kind, reassuring, pleasant, and patient with me. I highly recommend Ben and MT Computers to anyone in the Vista area in need of prompt and efficient computer servicing with great communication and a smile. Thanks again, Ben and MT Computers . You're the best! (Modern Tech Computers @ 760-727-8038)

This place helped me twice and both times they have been awesome…read more I was in an urgency to restart a 2017 IPhone for legal reasons, with a dead battery, broken screen...I wasn't sure the phone was actually still functional (it had been run over by a truck). The repair person (I do not know his name) didn't make me any promises. He simply said that he'll try to see if it starts and go from there. I agreed to pay some $$ for a diagnosis even though it wasn't requested when I dropped the phone. I told the repair man to charge me for a broken screen anyways if the phone was still useable. 2 hours after dropping the phone, I received a text saying that my old phone was ready, it has full access and charges well. I paid $55 for the (super fast) service. Competent, efficient and friendly staff.

Most cost effective price. The man was kind enough. The only thing I didn't like was walking into a…read morecloud of cigarette smoke. I saw him smoking while he was looking through the back door and then he walked in.

Incredible customer service! Always went above and beyond to help resolve my phones issues where…read moreothers had given up or overcharged for their services. Would definitely recommend ARC to anyone looking for an honest, skilled, and knowledgeable repair center

Went to the shop with broken PS5 fan connector (pretty common in ps5) and a lot of dust. Everyone…read morequoted me a lot of money. He was very reasonable and gave me a good deal. If I break anything I would take it to him again.

Incredibly fast repair. My HP gaming laptop had a broken hinge and I dropped it off at 10 AM on…read moreMonday. A few hours later, Mark called me and said it was done by 4:30 PM. He repaired both hinges, cleaned the internal fans, reapplied thermal paste and cleaned the screen as well. Fantastic service and he spent the time to explain the work performed. Very reasonable price for such a quick turn.

I came in with a pretty unique drone repair situation and these guys were honest, clear, and…read moreprofessional throughout. They let me know exactly what was possible given the damage and found a way to do the repair for a reasonable price. Randy did a great job and their service was friendly throughout! Big fan of this place and also of fixing things in general--quit the throw away culture!

TL;DR: Daniel is a great computer tech and a really nice, helpful and knowledgeable guy :)…read more I brought my PC in after the motherboard shorted out on me. I was originally going to go the RMA route with Costco where I got the PC bundle from originally, as it was still under warranty. But Costco insisted they reserve the right to unilaterally delete all the data on my PC during the free fix. And backing up the data myself at that point would mean voiding my warranty with Costco Daniel was really helpful with explaining the list of options I could go down -- whether it was just for him to backup my data in a way to retain my Costco warranty and then have Costco fix the motherboard for free -- or have Daniel do a semi-rebuild of my PC, replacing the motherboard with something that isn't just going to crap out in another year or two like the first one. I went with the latter, and I'm glad I did. And Daniel was way quicker with the turnaround than I expected, got me my PC back in a week, just before they closed for the weekend. I also got a free month of their tech support service with the purchase. Great shop, would recommend! (assuming my PC holds up for years to come, which I feel very confident it will)

I brought my old computer in to Laptops Plus to have all the data moved to my new computer…read more There were a number of serious issues between getting the data from the old computer software into the newer applications of my new computer. The fix turned out to be very complex and was a lot longer than anticipated. Daniel , who helped me,stuck with the job until it was done. The job probably took twice the time but Laptops Plus did not ask more money from me. The fix was perfect , and I am so grateful to Daniel Defnitely five star work.

Very responsive, quick and affordable service. Called to have my TV repaired. After ordering new…read morepart my TV was repaired within minutes.

He came out this afternoon, on a Sunday! To help me and then did not charge me. MERRY CHRISTMASread more

Thank you for your response. I truly sympathize with anyone dealing with health challenges, which…read moreis why I have been patient for nearly a year. However, on May 15, 2026, you personally texted me stating that you would return my TV within 1-2 weeks and that you intended to make things right. I am posting that message so others can see the timeline for themselves. As of today, more than three weeks after that text and nearly 12 months after you took possession of my TV, I still do not have my TV back and my recent text messages have gone unanswered. You stated in your response that customers would be getting their TVs back soon and that you do not keep customers' TVs. Unfortunately, that has not been my experience. Despite multiple promises over the past several months, my TV remains in your possession. What has been particularly frustrating is seeing recent reviews from customers whose TVs have apparently been repaired and returned while I continue to wait without updates or communication. I am not questioning that personal hardships may have occurred. I am simply sharing my experience as a customer: my 85" Sony TV has been gone for nearly 12 months, I have paid nearly $500, I still do not have my TV back, and I am currently receiving no responses to my messages. Also, my screen was NOT damaged when he took it. It was a board/light issue. I sincerely hope this matter is resolved, and I will gladly update my review if and when my TV is returned.

After attempting to troubleshoot my LG Magic Remote onliine, I submitted a Yelp request to Jeovanny…read moreat TV Doctor to help diagnose and repair my 2020 OLED77CXAUA tv. He was able to come out to Escondido and pick up the tv set the same day. The TV was repaired and returned home within 48 hours. Great service, friendly, professional, and courteous. Very happy with the quality and cost of repair service. Highly recommended.