You are right; the review of 1 star was not a fair one. You responded quickly and the printing…read morematerial was good quality. Thank you for the delivery, which you offered because the order was completed later than anticipated. We received the order the afternoon before the event, but we were not able to use the men's shirts because the design was too big. We decided to use the women's tees for events. In our business, customer satisfaction is number one and we strive to make sure our customers are completely happy. I was not happy as a customer, therefore I reacted strongly. I now have to spend more money to purchase shirts with the correct design size, so I was upset. Since your response to the Yelp request was fast and you printed the shirts, I am adjusting my review to "3" because I was not satisfied with the customer service.

Very, VERY late post: I apologize for the late post but life…read moregot chaotically hectic so now I have some time to finally write this long overdue review. Background: We had ordered our football team shirts through a mutual friend of ours who had done previous shirts for us. However, this time due to an emergency the order fell through and we had only a few days (LITERALLY like 2 days) to get these shirts for the kids as it was our gift to them for making it to the championship. Desperately searching, Wave Custom Teez responded and accepted! Pros: 1. The shirts are of good quality. We wanted just plain black cotton shirts and they had it in all the sizes we needed 2. They were able to print out the design we wanted on the shirts easily and without any modifications to them 3. They were sooooo accommodating especially with our last minute request. The logo design/name on the back of our shirts were slightly big and a little further down than we would have liked but considering the extremely last minute order, this is no fault of the company's as I'm sure if I had more time they would have easily accommodated my request. Also the shirts are pretty pricey and the price stays the same no matter what size you're getting (cost of an xs = cost of a 3xl) but again as it was super last minute, I expected the cost to be double, even triple what I originally paid for through my vendor. Thank you to Wave Custom Tees for making our shirts! The players loved it alot!

I always use GK Prints. The owner DJ is very fast and knowledgeable. When I go to him he has my…read morework done while I wait. DJ who is the owner texts which is great for me. He does all my laser printing because his product lasts on my tents, banners, hats, shirts and stickers through rain and shine.

Awesome quality in their printing and great professionalism! We Will be ordering from them for all…read moreour business apparel needs!

I would like to say a big mahalo for taking time and donating our awesome helmet decals for our 8U…read moreState Player Pitch Tournament. The quality of the sticker was beyond what we expected. Mahalo from the 2017 8U west Oahu Player Pitch All-star team

I have used Hocus Pocus for tshirt printing twice - Once a few years ago to raise funds for the…read moreJCHS football team. Simple basic print - black shirt w/ orange letters - exactly what we needed. Print was crisp & never crack at all after several washes. The second time was for family shirts to support my son at his football games. Winfred was very helpful with the process. Because of NCAA rules with licensing & compliance - the shirts needed several rounds of approval from the University of Hawai'i - very detailed. Communication was great - whether via email, phone or text. Once the design was finalized & we had the go ahead, the shirts were done promptly & came out great! I would definitely recommend Hocus Pocus for your custom tshirt printing needs!

Jesse and this company is wonderful! I am so pleased with our shirt order. From the initial…read moreinquiries to the pick up day, Jesse was super friendly, understanding, and priced very fairly. He is good with communicating via phone and email. The turnaround was super quick. Im extremely impressed and so happy that he made our vision of what we wanted into reality. Our team is so happy with the design and sizing as well. Will definitely use these guys again!!

Just want to say "Thank you Chad" for your exceptional Customer Service!…read more Although I didn't use Plan B printing for my recent request, Chad had replied to my unusual request of printing out a custom logo tshirt. What was unusual about it was that I only needed one shirt with a specific design. Chad referred me to another company to assist. At first I was skeptical and thought I was going to get the run around So I was hesitant on reaching out to the other company. Well I am so glad I did! Not only did Dyrell fulfill my request of getting my custom shirt printed, he did it in less than 24 hours! The process was smooth and easy. Even picking up the order was a breeze! Lucky for me Dyrell's shop was in the area I live in so I didn't have to go far!, This would not have been possible if Chad had not responded to my question. So Thank You Chad and Thank You Dyrell for the exceptional Customer Service!!

A coworker suggested this shop when we wanted some printed t-shirts for an upcoming event. Just…read morewanted 5 shirts done. This shop is located inside of the Don Quijote Store in Waipahu, and there's a big sign saying "T's printed while you wait" which was perfect! We made up a simple design on our computer and brought it into the shop. First, the young man didn't even acknowledge us when we walked in (only us), but instead had a look on his face like we were bothering him. We explained what we wanted and how long we had to wait, he said 3 to 4 days. I guess "printed while you wait" doesn't mean it will be done right then and there, you will have to wait for days. To be fair, the sign doesn't say how long the wait is. Asked him how come it's going to take so long, then he said he doesn't work on the weekends, and he'll get it done by Monday, even though we need it Sunday. He got more irritated. Then his phone rang and he told the person on the phone that he would like to go to lunch, and told his eyes. I guess we were interrupting him going to lunch? So he would rather go to lunch than service a customer and get our order done? Priorities is lunch, not service? So, he did get it done the next day, and it was nice, but customer service needs to improve. He didn't even say thank you either. Oh yeah, we tried to call him a fixed times but he doesn't answer the phone either. Sir, you do good work, but you provide a service, and in the service industry, you need to service your customers or you won't have any.

I'm adding to Ata T's comments. The person behind the counter wasn't courteous and acted as if we…read morewere taking up his time so he could leave for lunch. We only requested for 5 shirts to be printed. Shirts that he showed us were in stock and displayed on a table next to where we were doing our transaction. Also, after leaving the shop, I tried calling numerous times to check on the the size of the logo printed on the shirt.. no call back. When he texted me later in the day that the shirts were going to be ready for pick up for the following day, I asked him about the sizing. He had an attitude and gave some kind of excuse about why he didn't get my messages. I think what's worse is having the owner apologizing for their worker's unprofessionalism. Not good business practice especially if you want your family business to thrive. The shirts came out great, just the service wasn't..

Jesse of Diesel Ink has always done an awesome job on our team shirts for our pickleball league…read more Always professional and efficient. I recommend going with locally available products/colors for the quickest turnaround and the best value.

Diesel ink has been my go to for shirts. Very quick turn around time. Always willing to give ideas…read moreand suggestions. Very knowledgeable and friendly. They are located in the Hawaii self storage building next to Burger King in Pearl City.

I needed a ton of custom shirts last minute. 76Southprint got the job done at a reasonable price…read moreand with great quality.

From the owner: At 76southprint we specialize in screenprinting and graphic design. We love challenges and…read moresupporting the local community. Allow us to help you take your vision and put it on a quality product you can be proud of.

What can I say about One Shot Supplies other than if you want something big printed or maybe you…read morewant to silk screen your own shirts not only do they hav what you need they can help you if you have no clue what you need. They are all helpful there and will always stop what they're doing to help out. The prices are great too plenty parking and easy to find.

Only place on the island to get an Iwata air brush hose for a decent price. I needed one!read more