Update: After I still had leaking JR sent Joel out today. He found one of the new parts installed…read morewas defective. Joel was extremely knowledgeable & helpful. After the new parts installation he filled the sink with water to create pressure then let it drain. There were no leaks. I'm very impressed with JR Plumbing's prompt response to problems. Update: Kyle came back today to replace the plumbing under my kitchen sink & remove the evil garage disposal. He did a beautiful job. I'm completely happy with his work, timeliness and how pleasant he was. Finding a good plumber can be tough. Finding one that comes in a timely manner can be even harder. I'm in the midst of a major update & renovation of my mid 80's house. When my husband was alive he could do any household repairs & installation. It wasn't his profession. But he was really good at it. Now I have to live in a "Brave New World", Over the years since he died I've used a number of different plumbers, but none that completely met all my needs. Although my kitchen is planned to be the last project I tackle, I had to take care of leaks under the sink that have gotten progressively worse. There will be a 24 hour period when the bathroom vanities are having new countertops, sinks & fixtures installed. My Contractor's plumber will come the next day to connect them. So the kitchen sink will have to be the replacement for the bathroom vanities during that time period. The leaks must be taken care of before then. My Contractor looked under the sink, took pictures and recommended that I use his plumber. He contacted JR Plumbing for me, sending them the pictures and my contact information. I got a call from JR the next day and was put on their schedule for the following day, The company sent a text confirmation with my technician's name & a noon to 4pm window, which suited my schedule well. When the technician Kyle arrived I was impressed by his pleasantness & attire in a JR Plumbing shirt. He examined the area under my kitchen sink & understood what I wanted done. The leaks were in multiple places: the garbage disposal, P trap & the fixture. Since I would be having the sink & fixtures replaced in a few months I didn't want things replaced that I would be replacing again in a few months. I wanted the garage disposal removed & taken to live in a new home, preferably the City of Virginia Beach's Recycling Center. I wanted the P trap replaced and the fixture problem corrected. Kyle's response on the fixture issue made complete sense as I didn't want to replace it at that time. After inspecting he contacted the office & wrote up an estimate, which seemed very reasonable for the work to be completed. After approving the estimate, I was delighted to receive an early next week date for the repair. Kyle completely understood my needs and was an extremely pleasant technician. JR Plumbing is now my plumber of choice.

Do not book this company. I gave them my trust of showing up on time and they failed to do so…read more There was no update and I wasted a work day trying to work with them. Zero customer service whatsover which is already a bad sign.

Excellent job. Water heater doesnt pop after using hot water. Great job on cleaning! Definitely…read moreneeded it, amazed at how much stuff came out. Tech was great to chat with while draining the hot water heater as well.

On time, friendly, and fixed the issue quickly. Explained what was going on, what to do to prevent…read moreit from happening next, and didn't linger. Couldn't have been happier.

So far so good on our new gas furnace. The biggest issue with this company is communication. The…read moreright hand does not know what the left hand is doing. Getting someone at the office to call you back is a treat (she says sarcastically). The installers were very nice and professional but the office people meh! I am still waiting on a call back to schedule an air conditioner check-up. We will see how it goes.

I signed up for Russell's Heating and Cooling's yearly premium membership, but my experience was…read morevery disappointing. My service appointment was rescheduled twice, which defeated the purpose of having a "premium" membership. When I decided to cancel due to the repeated rescheduling, I did not receive any email confirmation of the cancellation. I also attempted to call at 8:00 AM and was transferred to the membership cancellation department, but no one answered--even though I was told someone would be available at that time. Lack of communication, poor follow-through, and difficulty reaching the appropriate department made this a frustrating experience. I am still waiting for written confirmation of my cancellation and information regarding my refund. I would not recommend this company based on my experience.

I was told over a year ago by one of their ex employees that they had been bought out by a…read moreconglomerate. I have found that this is not true. They put in a system in Lands End in 2016 and I am now getting them to replace the system. Ann Rowan

Chris came out at our request for a replacement HVAC system since we had been told by a previous…read morecompany that our current system was dead. He asked the right questions and assessed the old system. Upon his assessment he found that our current system was not dead Just needed some refrigerant and a new flame rod. After that, our system was back in working order for a nominal fee compared to replacement cost. We are beyond thankful we reached out to this company for help!! Thank you!!

Baybreeze was prompt and thorough in explaining the issues that caused our problem…read more Mike and Monty quickly identified the source of the problem and were just as quick to resolve it. They showed me the faulty areas on the wax ring that was causing the leak and explained every step in the process for replacing it as they were performing the work. As someone with no experience in this type of work I mostly enjoyed their professional attitude, quality of work and clean up afterward, as well as their simple explanation for the problem and solution. I was glad to see the previous positive reviews of Baybreeze held up through my first hand experience.

"I cannot recommend Baybreeze Plumbing & Gas highly enough! I needed a gas line extension and a…read morehose bib replacement, and after dealing with a few other local plumbers, I was feeling pretty frustrated. The other companies gave me patronizing vibes and quotes that felt like total scams. Everything changed when I called Baybreeze. Robin, the owner, is incredibly down-to-earth. He gave me a very reasonable quote right over the phone and--strangely enough in this day and age--didn't ask for a single cent until the entire job was finished. I was honestly stunned by that level of trust and integrity. Monty and Mike handled the actual work, and they were fantastic. They were polite, courteous, and the quality of their work was exceptional--all at a fraction of the cost of the other guys. It's rare to find a team that combines great craftsmanship with honest pricing. Baybreeze is officially on my speed dial for any future plumbing or gas needs. If you want a fair price and professional service without the runaround, call these guys!"

We recently had an issue with our bathroom faucet -- the water wouldn't turn off, and it turned…read moreinto quite a challenge to resolve. Thankfully, Atomic Plumbing & Drain Cleaning came through for us! Huge kudos to Jim and Will for being so professional, polite, and persistent. They quickly diagnosed the problem and were able to get everything fixed. We're so thankful to have water running properly again. Excellent service from start to finish -- highly recommend Atomic Plumbing!

I would like to thank Atomic for reaching out to me regarding my May 10, 2026 review. I appreciate…read morethe fact that this company cares about the customers and the experience they had. The company reviewed my work order and did make an adjustment on the final cost. Thank you

Once again these guys have saved me and my plumbing issues. My water heater cracked and they came…read moreout same day and replaced it. I can't say enough nice things about this company! They really know what they are doing and I am confident that I am paying for quality work. The technicians are always friendly and quite knowledgeable. They are my go to plumbers!

Amazing job didn't try to sell extra and was able to pin point what what was wrong really quick…read more Would highly recommend

My garbage disposal broke and I needed a new one. Called my favorite people - Precision Plumbing &…read moreDrain Cleaning. Malik came to my house, on time, in fact a bit early. He replaced the disposal and also fixed something in the bathtub, which I had requested. Malik was friendly, professional, efficient and did the job quickly and well. The disposal now works perfectly. Thank you Malik and Precision Plumbing.

They came out the next day to fix a toilet and sink problem at my mom's house she let go on for…read moreyears! Pricing was spectacular but more important the Technician, Eddie, was very kind and professional. Highly recommend this company...and I'm super picky!

If I could give them "10 Stars", I would. When I called to schedule service, Mr Ron asked for…read moredetails of my issues and then provided me his availability. They arrived on time and immediately began working. Once the work was complete, Ron tested the upstairs shower, the washer, and the kitchen sink and verified that the clogged drains were cleared . Overall, we were extremely pleased with the ease of scheduling the appointment to the completion of his work. His work ethic and customer service skilled are unmatched!

I continue to appreciate Kings Plumbing. This was the second time I've received service from Kings…read moreand have been very satisfied both times. I needed a minor repair to my toilet. The owner, Ron, quickly set up an appointment, arrived on time, and the repair was perfect and at a very reasonable price. 757-777-9350. Finally, Ron and Kings Plumbing are licensed by the State of Virginia (I always check the state's license lookup before contracting with any trades in the state)

Tried calling during plumbing emergency with old pipes I had. Receptionist lady said they didn't…read moreservice my type of system and hung up with out letting me explain

"We woke up to a leak from an upstairs toilet that then leaked into ceiling of downstairs'…read morebathroom. Not something you want to find on a Friday morning at 7am. Contacted Roto-Rooter and received a call back right at 8am saying they could have someone here in 30-45 min. Austin showed up and was able to determine what the issue was and make the repair very quickly. He also had someone come out with thermal camera to determine extent of damage to flooring and ceiling and advise on it. We could not be happier with the outstanding care and service that Austin and Robert provided. "