Fantastic, locally-owned and run shoe repair shop. They are fast and willing to work with you on a…read moretight turnaround if asked. The quality of repair is better than I have experienced at any other shop in town. Willing and capable of fixing any and everything from the cheap pair of shoes that you love and wearout often, to the really expensive, intricate pair that you might be nervous to trust someone with repairing. Incredible leather knowledge and workmanship. Many of my girlfriends will only take their designer bags here for cleaning and repair. It's our go-to for resoling my fiancée's dress shoes as well. Highly recommend this place!

This place is amazing. I went in to buy nonslip shoes for my restaurant job. Turns out I need a bit…read moremore grip and they resoled the bottoms for me. Won't go anywhere else for new work shoes!

Amazing service and great work. I will definitely be back again. My items looks amazing and the…read morecommunication used is great for reminders etc.. The price point it comparable to many local cleaners..

I would say the people are very nice. However, was not satisfied with the work. I brought in a…read moresuit that needed to be dry cleaned (my teenager wore it to an event). When I received it, it still had an odor and markings. When I called, the person said dry cleaning does not remove odors and that I should spray it with perfume. I have always had odors removed with dry cleaning so I'm not sure what they actually cleaned if it still smelled and had markings.

They are closed half the time in the middle of the day for no reason. And we ran into someone else…read morethat was trying to call them. They were supposed to have their shoes ready and they weren't ready. We tried calling and knocked on the door and no one was there.

Fast and friendly. I've gone to them for a few things and they've done an amazing job!read more

I was in town for a wedding and realized that I had forgotten to get my shoes shined. They were in…read morereally rough shape! I called one shoe repair place but they didn't inspire confidence in their ability to complete the work today or do the job, at all. Next, I called Love-Way and the gentleman who answered the phone responded with enthusiasm and absolute confidence that he could both complete the refresh and get it done as soon as I could bring the shoes to him. I immediately headed over and was greeted by the same enthusiast charm that I experienced on the phone. The shop is small and very cluttered with shoes, materials, machines everywhere! This is truly a workshop! None of that fancy retail decoration. This is where work gets done! He took my shoes and asked when I wanted to pick them up. Since the wedding was in a few hours, I said I could wait, if he could do them now. He replied "I'll get on 'em, like ugly on an ape!" And his partner started working on them immediately. As I waited, other customers kept coming, bringing him more and more shoes to repair, from single pairs to laundry baskets full! Obviously, they are very popular and do good work. Sure enough, he made my shoes look better than new in a very short time and I went on my way, a very satisfied customer! See the pictures for before and after, as words don't suffice.

New soles, heels on a pair of Chelsea boots. Great job, nice folks, fair price. Easy parking and…read moreopen Saturday till 6.

Came in for a repair on a handbag and they were so nice that they fixed it for me on the spot and…read morefor free. We have always been impressed each repair they've done. Super friendly staff and everything done well.

Excellent repairs, highly recommended! We're lucky to have this service; good ones are…read moredisappearing

I was so fortunate to have found this wonderful shoe repair shop. I was prepared to leave my boots…read moreto get new heal taps on them. Surprise! They did the repair right then and there. The next unexpected situation was the price-so reasonable. They have my business in the future.

Great service, fair prices and excellent work. Wish they were open more days a week but worth…read morewaiting for a day they are there.

Took shoes in to get a quote/inquire if he could help polish my shoes cosmetically in order to make…read morethem match in color better. To take credibility, I botched my own oiling job and wanted an experts help. He was thoughtful in the aspect he tried to problem solve on the spot. However, proceeded to not ask permission and took a metal wire brush to oiled leather and scratched the grain integrally. Again, not suede, but leather shoes... Oiled leather shoes. Common sense it scratched the leather....he did it so quickly that I didn't really have time to stop him. Almost like he had a thought of "maybe this will work", and impulsively did it. These are now permanent cuts along the top of the shoe, that weren't there previously. Didn't charge me anything but ruined a pair of $140 shoes physically when I just wanted to see if I could get the color to match. Very odd interaction. Awkward pause after he scratched them up. Then did not offer to even try to buff them out or oil them after obvious scratches he'd created...I didn't ask for restitution at the time because I thought I'd be kind and go home and try to buff them out myself since he didn't charge me. Follow up on my part: tried to darken the lighter shoe to match the darker as originally planned. Even though I had succeeded in that, the streaks he had created persist through leather. 2 month old shoes were ruined in the two minutes he handled them. Perfer to support small businesses always. I have NEVER EVER taken time to leave a negative review on a locally owned business, but this was just THAT bad of an experience. Maybe just a bad mishap, but I personally can't recommend. I urge others to agree on what methods he will use before you give him possession of your items. He made an ammeter common sense mistake. Edit/Update: called to see if he could atleast attempt to buff out the scratches HE created. Very aggressively hung up without a conclusion. Only comment he said was, "you were there and saw I tried"....yes I saw him damage my item...Reached out via email to see if hopefully I can reach resolution. Will delete review if a resolution can be met. If this review still stands, you can assume he ignored me like on the phone. Just be careful if you use his services.

The owner answered all my questions and suggested options. Hey did a good job doing the repairs to…read moremy boots.