The place is a takeout place that has a dinning area.... The ambiance is comfortable and the space…read moreis clean. Once you order your food from the menu they are very flexible to accommodate the changes you might like in your order . Once done.. not much of a wait. The food is delicious with a healthy portion which I like. I've tried different dishes on the menu and all did not disappoint. My favorite dish is the chicken Pad tai... with extra sauce to make it wet... they know exactly what I'm saying... lol. Even when I get home from this establishment my food is still hot. Overall this is my go to place to order from when I'm in the mood for Asian food .

Are you in the mood for the best boneless ribs, chicken dumplings, shrimp dumplings ( fried or…read moresteamed) are amazing! I like their pineapple fried rice, pork fried rice, the beef & and eggplant, chicken & broccoli and their ramen soups are always very good. We have been going to both locations for years and love their food! It is worth the the $$

The food and the service are excellent. They have excellent Chinese food.The person who takes the…read moreorder Wendy is very nice.

Really great place. Great pricing with $10 meal for lunch. Overall awesome takeout place. Have been…read moregoing for probably close to 20 years

Fried rice is terrible. Ordered a chicken fried rice except there was no chicken in it despite the…read morereceipt confirming there should have been. The fried rice is bland tasting with no egg at all. Tried to fix this at home, gave up, and threw it away.

Whatever you do please please please do not go to this restaurant, I experienced a very racist…read moreexperience this past summer...catching up on my draft reviews...this review is long overdue. The third experience left me in complete and utter disbelief. The woman at the front as I entered had a very bad attitude I've felt this energy from her before but yesterday it was magnified times ten. I usually love to give credit when it's due but this!!! The woman was on the phone cursing a customer out because they were asking questions. As she got off of the phone to lift her spirits I tried to compliment her and push away the negativity. She ignored me and I allowed her to cool off because everyone handles situations differently...I thought about the bad energy going into my food. I really tried my best to be nice but realized when you are in customer service you put the customer first no matter what situation you are going through yes we are all human but the way she spoke to the customer as well as me totally unacceptable. I wish I had the pictures still will update them soon. I dont usually give bad reviews because I believe in treating your neighbor as you want to be treated but I also believe in EXPOSURE....ill be the whistleblower to expose the mistreatment that I received as a paying customer this past summer. I never ever went back in and I hope the behavior will be corrected. Totally unacceptable especially to be at the front of house. Can't fail to mention when I asked for the manager she ignored me as well. Terrible in all aspects. You shall reap what you sow.

This is the best restaurant that I've been to, this place was closed before and reopened. offers a…read moredelightful dining experience with delicious food, a cozy atmosphere, and friendly service

I've been coming to this restaurant for years but they recently closed for renovation. They just…read morereopened and I came back to check it out and I was pretty surprised to find out their totally new style! They now have a lot of new items on their menu and I am super excited to try them all out after trying the ramen today! Here's the new menu and the ramen I ordered today.

The food is very good and the service is excellent and the ambiance is nice, But the bar is…read moreoutstanding. No watered down drinks here . Every time I have been here the drinks are strong and generous. One Zombie and I am buzzed. Not inexpensive but SOOOO WORTH IT. The owner John is very warm and friendly and makes you feel very welcome. I have been here many times over the past years and have always been happy with everything I have ever ordered. Over the years I have brought friends and family from Out of Town and they have always loved the food and service. I have been to three different parties upstairs in the Private party room and it has always been wonderful. The abundance of food and drinks not to mention huge Sushi Boats was fantastic and service is IMPECCABLE. We had my Granddaughters communion party And it was so special. We booked my grandsons communion party here also for two years later but UNFORTUNATELY COVID HIT AND IT HAD TO BE CANCELED BECAUSE OF RESTAURANT CLOSURES. I highly recommend this restaurant with all sincerity. The food is delicious and well priced , you are made to feel at home, the service is amazing and We have never been disappointed in any way. They also have sushi which is extremely fresh and delicious. The owner is so welcoming and delightful and the parking lot makes going here hassle free. I highly recommend this gem of a restaurant and give it infinite stars all around. I recommend coming here for a nice friendly and delicious meal.

Went to a friends house and suggested we order from here. I have no clue why but we did. We all…read moreordered combos mostly sesame chicken some shrimp and I order steamed chicken and mixed veggies with spicy garlic sauce. Also someone ordered sliced bbq tips. It took an obscene amount of time to deliver. When it came we couldn't believe how things were placed in containers. Extremely haphazardly. The soup was in coffee cups not containers not normal restaurants. Everything tasted like it was just "sitting around " the steamed chicken HORRENDOUS. Rubbery with a corn starch substance on it. I order this dish often since I have gluten issues and everything is drenched in soy. It's usually good at other restaurants not here!! The pork tip looked like sliced deli meat. We called bc it was super expensive and no one ate. I spoke with a John. He said he wanted the food back and he would give us half the money back. So, I have questions.. what is he doing with the food? Is he going to resell it? And why is he so stingy that he wouldn't give us our full money back totaling 22 out of 110 back! This place is garbage. They are unprofessional and they have bad business practices. the department of health should visit them. Why did they want that food back? GROSS!!

Love this place. Food is always good and delivery is always fast. Their soups are really good tooread more

In the mood for some Chinese food I decided to take my son to Jac Mao. Although pricey my past…read moreexperiences were always great. However, as I'm eating this food and experiencing this condescendíng treatment. I have to ask, are these the same managers running this place? The menu is different from when I used to eat here. Years ago it used to be one of the best Chinese restaurants in Staten Island. Sorry to say this is no longer true. At this point it's over rated. The shrimp with lobster sauce was watery and no taste. The chicken teriyaki was more like plain chicken and broccoli. The young chow fried rice was "okay". I was not impressed at all. I actually regret coming. Oriental plaza on Richmond avenue is a farrr better choice. And they are much much nicer. I won't be back sadly. Jac Mao will be laid to rest.

Well for starters the chicken and broccoli is to die for. Very well seasoned and they don't play…read morewhen it comes to the serving size. My family and I have ordered from here at least once a week and trust from people who love Chinese food, they won't disappoint. P.S get the ribs on the bone well done or even the sliced roasted pork

amazing food just a small store ready to get big!! I also love tehr service it is quick and good.read more

Had an absolutely wonderful time here for my birthday!…read more The ambiance and decor is a 10/10. It's like being whisked away to a beautiful Polynesian island. Service was very friendly. They didn't flip out when I was running late (I'm still so sorry about that). And on top of being ok with us bringing a cake, they happily offered to bring it out with a candle and song, and offered to cut and serve it for us. Five stars already for that alone! Drinks were delicious and the food was such a delight. Crunchy chips were at the table with a delicious sweet dipping sauce to start. I ordered the Polynesian Coconut Chicken which was so good and quite sweet- of course due to the lychee, pineapple and cherries. Also ordered the steamed vegetable dumplings, which were tasty. After dinner, my friends and I then headed to their bar where they happily served us until nearly closing. They never once tried to push us out or point out the time. They made my birthday one to remember and I can't wait to come back and try more of the menu. I so wish I lived closer!

We were late for dinner at Friday night, came about 8-8.30pm…read more My friends did know that place for a many years and been there many times and recommended to try as an old school Chinese food and the establishment. I was asking about reservation, they said it's not needed-the Jade Island is huge! But we called for a reservation... I was very skeptical from the start about Chinese cuisine-not my taste, but my friends repeated about old school, classic Chinese Food! At the start-yes, the place is huge! With different shape tables -from 2 to bigger for 10 and more... Surprisingly, there were still a lot of diners at that late time... I forgot Chinese food totally and opted for a safe option- Fried rice with shrimps- very tasty, not salty..huge portion-took home half of it. We ordered Tofu with veggies-crispy veggies, Bock Choi not over- or under cooked-perfect - and tofu-delicious and family size prefix for 2 -with soups/spring rolls and main-chicken... Size for 2 would definitely feed 3-5 people! Great service, very attentive; -spacious seats, nice ambience - and great prices! Would definitely go again, if my friends decide to eat there. Thank you, Jade Island staff!