I read your response, and I'd like to clear up a few things--because your version of events leaves…read moreout some key details and adds a few creative flourishes of its own. First, calling the issue a "phantom noise" is a bit ironic considering I provided not one, but two video recordings directly to Leo. Hard to call something imaginary when it's literally on video. Dismissing it that way doesn't make the problem go away--it just makes it seem like you weren't interested in acknowledging what I actually reported. Second, the radiator cap. You've now framed it as though catching this $5 part was some heroic save that justified the entire visit. Let's not pretend replacing a radiator cap is equivalent to diagnosing the issue I brought the car in for. As for communication: I paid for a diagnosis, I left with no diagnosis, and the noise continues. That's the entire story. Your response suggests my review was inaccurate, but the facts are straightforward: - I brought you evidence of the noise. - The noise was not diagnosed. - I was charged anyway. That's not miscommunication--that's a service that didn't deliver on what I paid for. I'm glad your technician looked the car over, but the work I requested wasn't completed. That's why I shared my experience, and I stand by it. Regards, Yonas

Berkeley Bobs are first class auto repair! They did a very efficient and thorough job on my Toyota…read morePrius and did not try to upsell me anything that was not needed. Leo was a very nice guy and they are super honest. I highly recommend Berkeley Bobs!

Great customer service. Less than an hour from inspection to finished product. Definitely will be…read morewhere I bring our cars for brakes.

My brakes started squeaking a bit a couple months ago. I made an appointment with Asim to take a…read morelook, and even though he had a good idea that there wasn't going to be an issue with the brakes given my car was a hybrid and the mileage, he still did a thorough inspection explaining what to look out for in the future to keep the brakes in good shape. Asim is a total pro, super friendly, knowledgeable. Will definitely be coming to Just Brakes for any future work needed on brakes!

I love this place. It was the most wonderful customer service experience I've seen in years. I was…read moretreated WONDERFULLY + the employee explained in kind + plain everyday verbiage (not mechanic speak) - and gently answered questions - how the tires worked and why certain tires/fixes were needed. The vibe is so friendly + the people behind the desk are so confidence-inspiring. They also give their employees mental health days; like it's fully closed Monday for that. :)))

Honestly I never been here. The artwork just amazes me! I see lots of cars being worked on so it…read moremust be worth going. I will call and see what they offer. And add to my review. Thank Yiu

Real solid work done in a timely manner. I came in he assessed my brakes for free and then order…read morethe parts and got it done all within an hour. I got my brakes and rotors on my front axle replaced. The gentleman robert had a good attitude and explain things simply

We were impressed with the kind, prompt, and reasonable brake service we received for our Toyota…read moreHighlander Hybrid. We will definitely remember this shop for future service.

I needed to get an oil change. I had brought my own special oil. Earl found that my battery was…read moreweak, which caused the whole system to be viewed and adjusted. He was immensely patient taking the time to complete it. Then his worker filled all my tires. I needed to buy a filter for the oil change. In all the service was done properly, and cheerfully. I'm so happy I found Mizuki Auto. The bill was quite reasonal and covered a number of other issues. I highly recommend Mizuki Auto.

Earl was super responsive and had competitive pricing for replacing my brake pads and rotors. He…read morealso diagnosed a second issue which was able to be taken care of at the same time. Highly recommend!

The coolant expansion tank on my E46 -- and if you know, you know: the E46 is arguably the best…read more3-series BMW ever made, the last one built before the brand decided that every car needed to look like it was designed by an angry PlayStation -- exploded in the parking lot of the Oakland Whole Foods. Not overheated. Not leaked. Exploded, in the way that E46 cooling systems eventually do, because BMW in its infinite German wisdom decided to make critical cooling components out of plastic that becomes brittle after fifteen years and then shatters without warning while you're deciding between organic and conventional blueberries and wondering why "baby" bok choy here were the size of my fist. AAA towed it. The dispatcher pulled up the list of nearby shops and Wise Auto Tech had the best ratings and could look at it that day, which on a Friday afternoon in the Bay Area is the mechanical equivalent of getting a same-day dermatologist appointment. It also happened to be blocks from my Berkeley pied-à-terre, which felt like the universe apologizing for the parking lot coolant geyser. Not much to say beyond the basics, and in a shop review the basics are everything: they were friendly from the moment I walked in. They finished the job the next business day. The bill came in at the low end of what I'd been quoted online by other shops, which in 2026 -- a year in which every dollar has been asked to do the work of about a dollar forty -- matters more than it should. I felt slightly guilty asking about the 10% AAA labor discount, the way you always feel slightly guilty asking for a discount from people who are clearly already being fair, but they didn't bat an eye. Here's the detail that stuck with me: when I picked the car up, I noticed they'd plugged in a loose fog light wire -- something that had come undone during an ill-advised encounter with a parking block weeks earlier, something I hadn't mentioned, something that had nothing to do with the cooling system. They saw a loose wire and they plugged it in. That's the kind of thing that tells you more about a shop than any Yelp rating ever could. It means someone under that hood was actually looking, not just fixing the thing they were paid to fix and closing the hood and moving on. Quick, friendly, honest, reasonably priced, and fastidious. That's the whole list of things you want from a mechanic, and most shops manage two or three of them on a good day. Wise hit all five. Recommended.

I can't believe I haven't yet reviewed Wise Auto Tech. I've been taking my car to Wais, owner of…read moreWise Auto Tech, for about 15 years now. My car is 25 years old, and still running like a champ, thanks to the expertise and quality work consistently performed by Wais and his team. Wais and his team are knowledgeable and well-versed in all things automotive, honest, and their pricing is fair. You don't have to worry about being ripped off here or sold on things you don't need. My partner and my partner's neighbor have also been loyal customers of Wais for years. I spoke with another customer while waiting one time who has been a customer for nearly 30 years. Wais has a loyal following, and for good reason. On top of being a great mechanic, Wais is also a genuinely nice, stand-up guy, and always pleasant to talk with. My car is my baby, and I wouldn't trust it to just anyone. I am confident entrusting it to Wais and his team, and recommend them for all your automotive needs.

Berkeley Auto Repair Center Rules! I drive a 1989 Lincoln Town Car, it was recently stolen and when…read more(miraculously) recovered it had a variety of electrical problems after they punched my ignition - nobody else was able to successfully diagnose and fix my car except Sean & Leo and the boys at Berkeley Auto Repair Center 2558 Shattuck Ave. Berkeley, thanks a million! Highly recommend! JH #autorepair

Had a low tire pressure warning in my car after inflating it a week ago so something must have gone…read morewrong with the tire. Didn't see many places open on. Saturday in Berkeley and found this place. They were surprisingly able to immediately help me out and fix the problem within 20 minutes even without seeing an obvious nail. They had to put the tire in water to see where bubbles formed and then find the small hole where the tire was slowly leaking. Glad to have them fixed so quickly and appreciated their polite and professional service.

Fast easy service ... Carlos helped me out in emergency...fair prices…read more Coming back to get 4 new run flat tires Dee

I am sad to leave a bad review, but it feels important for the benefit of the community…read more Very new car owner, have a 2012 Prius. The check engine light went on. Carlos gave me a diagnosis of bad spark plug and ignition coil, also quoted me a few other things like the filter and break for over $3000. After denying other services, I did spark plug and ignition coil and two filters. It was over $1600 dollar. (Way over priced according to Google.) Soon after, I started hearing rattling sound coming out of the front of the car. I went back. Carlos was perplexed at first, then upon some "looking and hearing", told me that it's from the transmission - gears getting old and rattling, $5000 to replace the transmission and I should consider selling the car as is. I was very sad and confused. Finally got the wisdom to go to another shop that many friends had recommended. This shop seemed to know their job much better. Upon hearing my description of the symptom, already guessed that it's the head gasket, which is very common in gen 3 Prius at this mileage, and very worth fixing than selling. The diagnosis confirmed that it was the head gasket. I went to gasket master and fixed it for under $2000. Be careful.