I wanted to recognize Donna at Yogurtland in Cypress because she consistently provides outstanding customer service. Every time I visit, she greets everyone who walks through the door with a warm smile and a friendly attitude that makes you feel welcome right away. The store is always exceptionally clean and well organized when she's working. She clearly takes pride in keeping everything neat and making sure customers have a great experience. Donna is always cheerful, helpful, and genuinely kind, and her positive attitude never seems to change, even when the store is busy. I've been to other Yogurtland locations, but this is the only one I choose to visit because of the excellent customer service I receive. Her kindness, professionalism, and attention to detail truly set this location apart. She makes every customer feel appreciated, and it's obvious she cares about both her job and the people she serves. Employees like Donna are one of the reasons I keep coming back. Yogurtland is fortunate to have someone so dedicated on their team. Thank you, Donna, for making every visit such a positive experience! read more

I'm pregnant and wanted a late night sweet treat and so I came here and the line was out the door and even though they had 15 mins until they closed when I arrived they refused to serve us by putting a sign on someone's back directly in front of us and that's how the cut the line off. I've truly never been more annoyed. They lost our business I won't be coming back and I live right down the street. To not serve you customers that are in line during operating hours is crazy read more

Yogurtland - The sign on her back said sorry the line ends here. Like who does this? - Ice Cream & Frozen Yogurt Near Me - Cypress, California

This spot is located at the corner of a plaza tucked away. There's plenty of parking. The store is clean, but there's times the chairs all over the place due to customers moving them. The past few times I came, they had 2-4 flavors that were unavailable. That was unfortunate. The toppings area tends to be a bit messy. This is probably the best priced location around OC at 65¢/ounce. The staff are all super friendly and welcoming. It's my favorite location to go to. read more

Yogurtland - Ice Cream & Frozen Yogurt Near Me - Cypress, California

Wow this spot looks good at first sight, but all the toppings look old.... Lots of fruit flies. Nasty Will not return sorry not sorry read more

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Came here yesterday after running afternoon errands and school must be done for the day as kids started to come. They have a few machine that's not working but not labeled as such. Also, there's quite a lot of yogurt on the bottom of the machine and looks totally gross. Some of the toppings were scattered outside of the containers and looked very unappealing. There were 2 people working but nobody seemed to care to clean out the yogurt on the bottom of the machine and the fruit toppings as well. This is happening very often and the manager should start looking into this situation. read more

Yogurtland - Yogurt on the bottom of the machine...totally gross! - Ice Cream & Frozen Yogurt Near Me - Cypress, California

When getting my regular YL cravings, I tend to forget about this one when I am working in the Cypress/La Palma area. I feel its one of their smaller locations, but it delivers well. Google saves me every time.. The machines seem to work well, the consistency is there, and the facility has always been clean when I visit. Oddly enough the staff can sometimes be missing in back for a minute when trying to pay, but I assume they are doing upkeep on the machines to keep them purring. In my opinion they seem to run the same flavors longer than other locations, but there may be an algorithm to this that I am unaware of.. Still a safe bet for the best treat on this planet. read more

Yogurtland - Ice Cream & Frozen Yogurt Near Me - Cypress, California

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I had a very disappointing experience at this yogurt shop. My sister, our two friends, and I came in and asked for sample cups before deciding what to order. As I was filling my cup and getting ready to pay, the manager (a hispanic woman) looked at my sister and said, "Are you going to give me a dollar for the samples that you stole?" I was shocked and asked, "Is that a joke?" She then responded, "I just love when teenagers come into the store and steal." I explained that I was actively getting yogurt and was planning to pay, so I asked how that was considered stealing. Instead of clarifying or apologizing, she continued to be rude and made us feel like we were being accused simply because we were teenagers. Being treated with disrespect and accused of stealing when we were paying customers was embarrassing and completely unprofessional. If there was a misunderstanding about the sample policy, it could have been explained politely instead of making assumptions and insulting us. I hope management addresses this because no customer should be treated this way. this event occurred on Friday july 24th at around 10 pm read more

Pretty much just come to this one if I am in the area and have a mad hankering. for some reason they seem to be out a bit more than other locations and the staff here just always seem to be kids that are just playing around. Selection is not that bad they have the standard flavors but like I mentioned before, the seem to be out of stock more often then I would like to see. Just do not find it to be very clean and just not well kept. Just okay, will be back if I have to read more

I went into Yogurtland last Friday afternoon, and I was really disappointed with my experience. The store was very messy when I walked in, and it didn't seem like it had been cleaned. When I politely brought up the condition of the store, the employee responded rudely instead of addressing my concern. I noticed her name tag said Vienlini. While I was waiting at the register, she was on her phone before finally helping me. The customer service felt unprofessional, and the overall experience left a bad impression. I hope management takes these concerns seriously and works on improving both the cleanliness of the store and the level of customer service. read more

clean and friendly staff here. They are not stingy withe the sampling cup unlike Cerritos mall location. got all the selections but I wish they have fresh mangos as the topping. read more

My son loves coming to collect the giant spoons they do periodically. We always enjoy coming here and place is clean with friendly staff. A few tables to sit outside or a grassy spot for a mini picnic of sorts! read more

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Quintessential Yogurtland with all the toppings and over-indulgence. I love that you don't have to ask for the sample cups a la Menchi's. I got the toasted coconut and the lemon frozen yogurt and it was soo good. Fresh berries too. read more

The worker is nice but doesn't help at all, the store is really dirty, the only trustful toppings were the gummy's and I was craving fruits I really love yogurtland but find one that is open late is a treasure and find the store like that (dirty, not refilled, the worker just talking to girls) we wanted to try first the new flavors and they didn't have samples the machines were dirty :/ really disappointing read more

Super clean and organized store. Loved that they still allow you to sample the different flavors. Also, really enjoyed trying some new flavors they had. My favorite was probably the mango tart. It had the right amount of fruitiness and tart. So many decisions to make for the toppings, but I love that I got to choose what I wanted. read more

Yogurtland - Ice Cream & Frozen Yogurt Near Me - Cypress, California

The best Yogurtland in the area - by far. They always have a large variety of flavors and the staff keeps the counters clean. For me it's worth driving a few extra miles to this location although the Lakewood store and the Spring Street store are much closer. Those stores aren't kept as clean nor do they offer as many flavors as the Cypress store. read more

The customer service is very good and the flavors are always in stock. What makes me sad is that people take chairs and don't put them back so it's sometimes a mess. But I don't put this on the workers because they are not the ones doing it. Super fun! read more

Customer service was nice, good array of flavors, they were out of oreos and a few toppings but refilled when my son asked for one of the missing items. Came specifically for the Thai tea which didn't hit the taste buds the way I expected. Thankful for the free sample cups or I would've bought a cup brimming with it! The mango strawberry sorbet was the flavor I thought would be icy and so so but came out tasting like a gelato. Tangy and sweet with a punch of mango. I hope it stays through the Summer! This location does not have pre packed pints which is a nice grab and go option in the Seal Beach location. All in all still a solid 4 stars. Plenty of parking & tons of restaurants nearby to eat if you're Yogurtlanding for dessert. read more

We have been going to this place for about a year. The yogurts menu is the same as other locations. The staffs are nice and friendly. The price is also cheaper here. The outdoor seating is perfect for warm summer evening. read more

Chairs were already up by 9:50pm and ice cream were almost all gone not even before closing time, very disappointed closing time is suppose to be at 11pm shake my head read more

I've been to many frozen yogurt spots, but Vienna and Ziekel at Yogurtland are on another level. I have truly never met two people so kind, hardworking, and dedicated to great customer service in my life. They are the heart and soul of this location. From the moment I walked in, both of them were warm, welcoming, and incredibly helpful. They kept the store spotless, made sure everything was stocked, and treated every customer with real care and attention. Their teamwork, energy, and positivity are infectious--you can tell they love what they do and take pride in it. To Yogurtland Management: You NEED to promote Vienna and Ziekel to management or higher positions ASAP. They are the kind of employees that not only keep a store running smoothly, but actually elevate the entire brand. If you're serious about growing your business and keeping customers coming back, these two are your people. Don't let them go unnoticed--they deserve to lead. Thank you, Yogurtland, for having such amazing team members. Because of Vienna and Ziekel, I'll definitely be returning--and bringing friends with me! read more

Never seen a yogurt land so unkept. No one cleaning up and it wasn't busy. Avoid cypress yogurt and read more

Yogurtland - Messy messy - Ice Cream & Frozen Yogurt Near Me - Cypress, California

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The older gentleman on the cashier has a rude tone.. doesn't smile a bit. OR maybe he just hates working on a Sunday.

I've frequented the Lakewood Yogurtland numerous times ever since a Yelp Elite Experience (YEE) at about this time last year, and I've enjoyed all the froyo I've had there. I recently earned a $5 off $8+ reward after visiting that Yogurtland three times last month, and when I was planning on eating at Egg N Bird, that's when I learned about this Yogurtland location at Cypress Plaza Shopping Center on the southwest corner of Katella and Knott. Egg N Bird and Yogurtland are in the same building. And it makes perfect sense too because Egg N Bird was established early last year by the founders of Yogurtland. I had just eaten a Nashville *nowhere close to Hot* chicken sandwich at Egg N Bird, so I just had to treat myself to a *cold or at least a cooler* treat at Yogurtland on this hot summer day! At Yogurtland, I used to do the self-serve where you would grab a bowl, fill it with a froyo flavor (or two), add your desired toppings, weigh them on a scale, and pay based on your custom froyo's weight. I was starting to get a little unhappy with this because I would not have a clue as to how many ounces my froyo is, and taking toppings off wouldn't be practical. That's when I decided that the pre-packed swirls were the way to go :) However, this time, I reverted back to the self-serve for the first time in quite some time, and now I can safely say I'm going back to the pre-packed swirls lol. Not that the froyo was bad, but my subtotal had to be at least $8 before the $5 off reward could be applied. I grossly overestimated the weight of my froyo bowl, and so when I scanned my Yogurtland barcode, the cashier couldn't see a reward on my account. When I looked at the scale, I asked her how much it was per oz. It was actually less than at the Lakewood location, so I had to go back and add more toppings to try to meet the $8 minimum. When I returned to the cashier, the weight increased, but not enough to make $8! I had grabbed a smaller bowl the first time thinking it would be enough, and not wanting to waste a perfectly good bowl of froyo with toppings already on, I grabbed a larger bowl, dumped everything into that bowl, and added more froyo and toppings. Needless to say, it did not look as pretty as before, but I could care less about looks if it tasted good. While the froyo tasted good, a lot of the toppings were so firm that I almost thought I was going to break my teeth trying to finish the bowl! I was already fuming after my visit to Egg N Bird (see my review to find out why), and if I wasn't careful enough with my bites, I could have hurt my teeth. At least it forced me to slow down and actually savor every spoonful of froyo in this hot weather. Nevertheless, the toppings still tasted good, but they certainly didn't taste fresh. I think they were still thawing after being previously frozen? At least that's what it felt like to me. I really didn't like the setup of this Yogurtland because there isn't as much open space in filling your froyo bowls. The self-serve machines are lined up against the left wall, and if you pass the flavor you actually want, you have to go backwards in line, and depending on how many other customers are in line, you might be better off going back to the end of the line. Same ordeal with the toppings. When I returned for more toppings, one of the customers seemed annoyed with me, but believe me, I was just as annoyed that I had to get more just so I could use the reward. Before stepping in line, I highly recommend looking at all the flavors and toppings (*without* cutting, of course), so you can prepare and minimize the chances of having to go backwards in line. Which flavor did I choose? I actually chose a mixture of two: Cotton Candy and Watermelon Sorbet. At each machine, there are two flavors, but three levers. The middle lever is a mixture of the two flavors, so if you can't decide between two, get the best of both worlds! Their selection of froyo flavors isn't as expansive, especially if you want a fruity flavor like I did, but I'm glad they had those two flavors since they don't seem as heavy as the sweeter, more decadent flavors. As for the toppings, they have quite a wide selection of fruits and sweets. I'm glad they have a good selection of fruits because I'm not sure Butterfingers and Reese's would go well with Cotton Candy and Watermelon Sorbet lol. Service was friendly. I almost feared that the cashier would accidentally apply my reward to another customer, but luckily, that wasn't the case. I almost wanted to give two stars, but I think my unhappiness from Egg N Bird carried into my Yogurtland visit, and it wouldn't be fair to give a lower rating to Yogurtland as well for something (or some things) Egg N Bird did even if they're under the same ownership. Nevertheless, I see no reason to return to this Yogurtland, especially since there are a handful of other Yogurtlands closer to me. But if you frequent this area and need to cool down like I did, it's a good spot. read more

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We love froyo. Since all of the Yogurtlands in Hawaii closed down. We had to come get some froyo! read more

Yogurtland - Ice Cream & Frozen Yogurt Near Me - Cypress, California

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This location was busier than most yogurtlands I've been to, but it was still clean and efficient. I love frozen yogurt and the employees were nice! read more

Came to this location for the first time. It was cold out so it was pretty empty. It was just like any other yogurtland location I've been to. Inside seemed clean. One machine was out of frozen yogurt. Toppings bar seemed smaller than other locations I've been to. But overall an ok experience, I'd give it a 3.5 read more

I was there during their promotion. Its not even worth the wait and i still feel expensive even with BOGO promo. The yogurt taste very bad and full of ice. Never go back again read more

Variety of flavors. Store kept clean. Temperature of yogurt great, doesn't melt fast. We eat there 1-2 x a week

Love all the variety of flavors. My girls wanted to know if they could fill their cup with just the bursting boba?

This place is a great. Always clean and well managed. Plenty of parking in a big lot. It's our go to when we want to satisfy a sweet craving. read more

i've been coming to this location for years, and it honestly feels like a special place with memories. i come here probably at least once or twice a month, and every time i come in, the staff is so warm and welcoming. you can truly feel the joy in this place, it brings people together in the best way. the music that played today brought good vibes and it's the kind that just makes you happy to be there. shoutout to eden and zekiel for being so kind and treating people with so much care. thank you for making every visit such a wonderful memory! read more

Due to COVID, the employees fill the cup on your behalf. I honestly don't mind since it forces me to have some self control. Note to self: No more $5 froyo! I'm lactose intolerant but froyo is my guilty pleasure - so worth the tummy ache! lol I enjoy the cookies 'n cream and cheesecake the most! I'm sad that they no longer have ube... Ube-beh... That was so bomb!!! Not too sweet, not at all watery like other places I've been too. I like the consistency and creaminess of the froyo. It's light and hits the spot. read more

Yogurtland - cookies 'n cream and cheesecake topped with Oreos, granola and almonds - Ice Cream & Frozen Yogurt Near Me - Cypress, California

Small location. Could use some more tables and chairs especially outside. But the flavors are great. More choices now but I usually stick with the original. Only saw 1 worker but I guess you don't need much. read more

This is the worst place to get frozen yogurt. We go every once in a long while, they usually don't have sugar-free so I can't have any which isn't too terrible because what they do have is like soup. I've brought this to managements attention but they don't care at all. Tonight they had about 5 flavors out of a possible 10, so many empty machines. Time to move on.. read more

Joseph had excellent service made sure to greet guest and when we asked about one of the machine out of ice cream he was able to check and help out he also maintain the check out with busy evening. Thanks again layzie bones read more

I love yogurtland it's one of my all-time favorite places to eat. I would eat this meal anytime. But y'all need new flavors. You have to many tarty flavors and not everyone likes tarty flavors. And why is there a fee to sit inside. Idk ‍ just saying. The one off Knott and Katella has Excellent customer service!! The lady is very polite and professional read more

This store is the WORST. It is the only Yogurtland that I have been to that is filthy. The machines have a lot of spilled yogurt on the trays below. The add on's are mixed and spilled out side the container. One of the most popular flavors, plain tart. has been down for a month now. The explanation I received from the employee is that flavor is too thick and the machine can not tolerate it. Every other Yogurtland I have been to can tolerate the thickness of plain tart. Go figure. Shame on the owner for not correcting the problems at this store. I have read many poor reviews on this store and nothing is being corrected. Avoid at all cost!!!!! read more

Imagine me, 937pm on my day off writing a review about yogurtland. Get a life right? Damn. This place was so horrible I was compelled to write a review. Plain tart machine still down. Ube machine down, when asked to fix it, still didn't come up. Chairs picked up an hour before closing. Did the current generation do any chores growing up? Unfit for the workforce. God forbid they become my nurse. Would still go for the pistachio :) read more

The employee Viana working tonight was very friendly and sweet. She had great customer service. Thank you, Viana! read more

Yogurtland - Ice Cream & Frozen Yogurt Near Me - Cypress, California

Super disappointed ! 655 pm & there closed. No rhyme no reason Just closed? They're listed as being open till 10 PM. Just read another review that says all l the tables and chairs were picked up 2 hours early?? So this is an ongoing continuous thing I wish the business owner would just post the hours as PRN as needed. Maybe subject to change just something ! read more