Employees at this location are very friendly and work efficiently. The food is always cooked perfectly, though the portion sizes are much smaller than they were a few years ago due to smaller containers. This location is always clean and well-maintained. During our recent visit, the electronic menu board via the drive was out of order, though the PA system was functioning properly. If you had no idea what you were going to order before entering the drive-thru and were relying on the menu, this was definitely going to be a challenge. read more

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We all lead a fast-paced life, yet we must stop to have a meal during the day. We don't necessarily want "fast" or "greasy" fried food. That's where Yoshinoya enters the competition. I was running errands and had a small window of time before my next appointment. I was so busy, I had forgotten to eat, when I spotted this place with drive-thru service. I was able to pickup a chicken bowl and be on time to my appointment. The chicken, veggies, and rice were fresh and delicious. Sincerely, Rosemary read more

Yoshinoya Covina - Chicken bowl $8.99 - Japanese Near Me - Covina, California

I'm sorry to say that I had a very disappointing experience during my recent visit. I ordered three combo meals and one boba drink at the drive-thru. When I arrived at the window, William assisted me and completed my payment. When he returned with my order, he handed me two drinks--one being the boba I ordered and another drink that I did not order. I immediately let him know there had been a mistake and apologized while returning the extra drink. In response, William said, "Oh well, you gave me back the drink because you obviously don't want a free drink." I found that comment to be sarcastic and unprofessional. I was simply trying to be honest and return an item that I did not pay for, which I believed your staff would appreciate. In addition to that interaction, the quality of the food was very disappointing. The meals were cold, the egg rolls were stale, and the rice was watery with cold beef. Overall, both the customer service and the food quality fell far below expectations. I am quite disappointed in this experience and hope this feedback is taken seriously so improvements can be made moving forward. Thank you for your time and attention to this matter. read more

Yoshinoya Covina has revamped and remodeled this location. It is modernized and cleanly. This location is the closest Yoshinoya for us to visit. We frequent coming every few months because the app deals are very good and hugely affordable. The service and experience here are mostly positive for us the times we come in. We've ordered via the app and this location gets our orders done correctly. We also use the drive thru from time to time. The staff works efficiently and the drive thru moves quick. Our go to items usually the Beef Bowls or Plates. I've been a fan of Yoshinoya since I was a kid and the food always hits the spot! Yoshinoya Covina is our favorite location. ( ^_^)b read more

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Came in for their bowl special, not bad price point, large combo bowl and a drink for $10.99. They also had a teriyaki chicken bowl, egg roll and drink for $7.99. Food was fresh, warm and plenty for the price. I enjoy their regular beef and the onions make it extra tasty. I am not a fan of Pepsi products so I went with the lemonade, it was good. Service was decent, cashiers seemed to be a little distracted and not very communicative. They actually seem a little bit rushed. It's important to slow down and give the best customer service you can. Ambience is your usual fast food type restaurant. Plenty of seating indoors. Drive-through is a little awkward getting in and out. I did notice that there was a tight turn, and it looked like folks hit block the wall, be careful! I personally like Yoshinoya, if in the area I would go to this facility again. read more

Yoshinoya Covina - Pepsi products or lemonade - Japanese Near Me - Covina, California

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I go here at least 2 times a week. They're always very fast. The people working there are polite and the food is very fresh. The vegetables, the teriyaki chicken, the salmon. All of it is excellent. Especially at that price, it's as good as it gets read more

Friendly staff, food was good as always, my favorite! Clean bathroom and not crowded. Regular traffic at this location.

~WONDERFUL SERVICE~ Ngl the workers here are the sweetest people! The inside decorations are pretty cool compared to other locations! And their food doesn't taste like "fast food" quality especially @ this location! read more

Great location with very courteous people food was ready quick too. Food was right on par. Great with providing condements

My son enjoyed his food very much. Ordered shrimp tempura, gyoza, egg rolls and combo plates. Everything was very good

Been before for my 3rd visit- today ( updating info per owners request) March 30th 2025 around 7pm. We order the promotions of two salmon bowls and a mango tea. . Food was great. Cashier with color eyes perfect service. Yet, I didn't pay to hear the African American aking like a "teenager" yellinng ", stupid " " weird, " and "girls" to their 4 male workers working the line. Aa she saud they had " 4 cars in the driver thru. I guess we needed to hear her issues. I didn't understand if she was in charge or when the lead person can step in and correct her loud mouth, unprofessional attacks on other...I wanted to ask for my refund but decided give 5 stars to the cashier for being positive and with great attitude making sure my experience along with the other customers waiting in the lobbym We were waiting for our food amin hopes that Someone woukd go into the kitchen and correct that girl. Having a lazy crew or not active co worker does not give you the right to call them "stupid" " weird" and make the customers aware of your problems. Hope the owner resolves this ASAP retrain staff and have someone in command to give this girl a proper way to handed lack of involvement or send her home. read more

Yoshinoya Covina - My 3rd visit - Japanese Near Me - Covina, California

It's gotten much better. I realize that staffing and finding good employees is not easy but I appreciate that Yoshinoya is still here and that it is maintained. read more

Yoshinoya Covina - Japanese Near Me - Covina, California

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After more than 20 years, I decided to try Yoshinoya again, but I needed a little time to review the menu since I wasn't sure what I wanted. The options were simple, but I still found myself undecided. William was incredibly patient and didn't rush me, which I really appreciated. He even made a great recommendation--the shrimp tempura--which I ended up choosing. His friendly and helpful attitude made my experience much smoother and more enjoyable. The only disappointment was that my order was missing napkins, which would have been helpful. Aside from that small oversight, the service from William was excellent, and I truly appreciated his assistance! read more

Yoshinoya Covina - Boba Thai tea - Japanese Near Me - Covina, California

Spent $24 for two basic meals. Asked for some extra teriyaki sauce and wanted to charge 60 cents extra for it after we had just paid. Not to mention we had just bought two combos the ones that don't include drinks. Blows my mind. Never coming back to Yoshinoya now. read more

Just want to apologize for this 1 star at this location. Love the color scheme and interiors that seemed to be Yoshinoya's new look. We had to get lunch on the way to Los Angeles Airport so we stopped here. When we entered ... there were 2 gentlemen standing away from the counter and had asked them if they were in line ... they replied "no" , I forwarded then to the register counter and no one acknowledged my presence. I saw how busy they were cramming and looks like fussing over behind orders . It was already at this point 10 minutes then I had asked one staff " any order takers available ?" Then was rudely answered " wait" At this point I saw the behind me with 7 customers lined up ... Few more minutes the order taker didn't apoligize for the wait whatsoever. I was standing behind the first register and she stood behind the other register farther from where I was waiting , didn't say anything with a very stern disgusted facial expression. I just started ordering for me and my family. Food quality at this location seemed not the same as I remember of Yoshinoya !!!! The food pictures on the menu board are definitely not the same portion as showed compared to the actual serving!!! So the COMBO XL looks like the regular combo. The taste of beef was bland and chicken meat was not tender and seems overdone. 4 stars for the Gyoza which was amazing!!! read more

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Try honoring your hours of operation. Business is supposed to close at 11 PM. Wasted my time driving down to grab some lunch at 10:40 PM only to be told in the drive-through that they're closed. I can see why this business has such low ratings. read more

I came in to order the 2 for $15 promotion and was told that they only have enough for one of the bowls. Very weird not to " have enough" even though there was still 45 min left till closing and a full drive though. read more

Went to the usual Yoshinoya and the food quality and serving size was horrible. Ordered a large beef and when I got home there was harder any beef! Also got a side of their new clam chowder and the cup wasn't only half filled! The team was more focused on rushing orders out vs the quality of service and food. But they charged the same price for a smaller portion. Very unfortunate. read more

Yoshinoya Covina - Large Beef and Clam Chowder - Japanese Near Me - Covina, California

For $40 I could've expected better, the portion was extremely small and was very stingy on the chicken including the vegetables, I was annoyed by the employees in the back making loud constant chopping sounds, I wasn't able to make a important phone call that's how loud it was. read more

Tables and seatings were not very clean but overall it's a decent place to eat if you like Japanese fusion bowl. The amount of beef is more than another location I went. Veggies were fresh. This location makes great quality bowl! Parking lot in connected to the rest of the mall. It's pretty easy to navigate. read more

Yoshinoya Covina - Japanese Near Me - Covina, California

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This Yoshinoya location is a disappointment. The staff is consistently rude and unhelpful, acting like it's a burden when you ask for something as simple as condiments or a cup of water. I love Yoshinoya, but the quality at this location is noticeably worse compared to others. The food is inconsistent--sometimes decent, sometimes not--but the one thing that's always the same is the poor customer service. I'd go to another location if I could, but unfortunately, this one is the most convenient. Hoping management makes some improvements. read more

Drive thru opens until 1am. Order through door dash. Instructions were followed and food looks/tastes like what Id expect from Yoshinoya. read more

Yoshinoya Covina - Door dash xl order - Japanese Near Me - Covina, California

Pulled up to the ordering menu to order some Food. There was an Employee looked right at me and my friend cleaning the tables and not a hello or give a sign to wait a moment.. after a 3 minutes of silence I pulled up to the drive thru window and more employees seen us as we honked our horn.. this store is a joke and whatever manager runs it. terrible terrible service and not a single care in the world and forced to drive away!! Never coming here again lol read more

I'm going to start with this: You get what you pay for, and you choose the experience you are looking for. Yoshinoya is not authentic Japanese, nor is it intended to be. It is fast japanese-esque (with lots of liberties taken) food. You have to know this before you choose to eat here and cast judgement. So....it was good because it was what me and my family were craving. This location has been here awhile. Whereas we would normally drive thru, we dined indoors for a change and it was what one would expect for fast-not-authentic-Japanese-food. The rice was hot, the "meat" was flavored with soy and well-seasoned, the veggies were steamed. I will say this: there is a ton more choices on their menu than when I was a kid. Back in the day it was beef or chicken / veggies, no veggies. Now there's udon, spicy chicken / beef, Hanabi, etc. Did we chuckle at the stringy-unidentifiable-ness of the meat? Yes! Did we still eat it? Yes. Did we enjoy the experience for what it was? Yes! Would we come back? Yes, if we are craving the Yoshinoya experience. Overall the service was great and the restaurant was clean. :) read more

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The only thing we liked was the flavor of our teriyaki chicken. We got regular and habanero bowls. The drive through line was short, but the lady taking orders was too snappy like she was in a hurry. Kept telling us see you at the window when we didn't even finish our order. The bowls were snack size for the price we payed. And got about 4 pieces of chicken each with sauce only on the chicken. About the size of 1/4 of a chicken breast. We got a rice as a base for one, which was so dry and soo much veggie we basically got a veggie bowl. We got udon as a base for the other, they were so dry and under cooked and had no sauce. Even our toddler knew something was wrong with the noodles. The edamame was over cooked that they were so mushy. The only thing they had going for them was the flavor of the chicken. Not coming back here again. read more

Tell me why I open my combo bowl and that shit looks decimated. There is more air in the box than rice and chicken combined. Scammers stop scamming. Give me my money back read more

Tried ordering food at the drive thru tonight and the lady says "sorry we have no meat only rice " ! I guess they don't Want business seemed Like they Just wanna Leave early instead of making sure they have meat to serve their customers while they're open . Will be taking my business elsewhere from now on read more

Best drive through experience. Both the male and female staffs after 9 are taking their jobs like a career by asking what we need and smiling about it rather than "what do you want?!". Always have a great night! I drive past two other open yoshis to get to this one. Thanks yoshi team read more

Pick up my own orders many times, paid full price but only got half cup of soups Feel bad for any uber drivers read more

This was the worst experience yet, the place was clean the food was okay but the service was horrible, the cashier William seemed annoyed with his job all together. He gave us attitude when ordering and looked bothered by it. Will be a while before I try this yoshinoya spot again. read more

Yoshinoya Covina - Front desk - Japanese Near Me - Covina, California

I have been a big Yoshinoya fan for years but this specific branch needs some work. Taste wise it was pretty standard Yoshinoya fair. The protein portion they gave me was less than what I get from other branches. The dining area needs further cleaning as there was a lot of dust everywhere. read more

Always fresh food and great potion love this spot for a quick bite also use the mobile app for discounts read more

Yoshinoya Covina - Xl plate - Japanese Near Me - Covina, California

The cashier who attended to me was so rude that he needs to announced and embarassed me infront of other customers to tell that my card has "insufficient balance" with a loud voice. It's so humilliating. He didn't even asked to try again because I know my credit card has enough balance. His name is WILLIAM B. This behaviour is unacceptable!! read more

Yoshinoya Covina - Japanese Near Me - Covina, California

Order clam chowder with my meal and it was not given to me they way it is supposed to served. One who used to work at Yoshinoyoa the clam chowder is supposed to be like a soup not like mush or oatmeal that was disgusting it smelled bad and old like it was sitting out for hours I wish I could have taken a picture of the rice it was hard and under cooked. I will not be going to this Yoshinoyoa ever again I rather drive ten extra min to an other Yoshinoyoa then this one that is the corner to where I live an utter disgrace I love Yoshinoyoa and this really makes me think that the quality control of this company is out the door the mangers and company doesn't care about the quality of food that is being served in there restaurants. The cooks are serving ass at this point and not give a fuck about what customers are getting. Yoshinoyoa if you read this please fix this I am a faithful customer but if this continues I will take my business to Waba or Flamebroiler. read more

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Just stopped by at 8:35pm tonight, and the dining room was closed -- even though the sign says the dining room is open until 10pm. Since this was the second time I have received crappy treatment at this location, I just decided to go to the teriyaki place across the parking lot and found it was much better than Yoshinoya. No wonder Yoshinoya has to send out coupons all the time. read more

Worse experience I've ever had at a restaurant. The drive-through repeated my order to me incorrectly, then the cashier at the window repeated my order incorrectly. So, I went inside to order again and the lady who claimed to be the store manager refused me service. I have never been so insulted and felt discriminated against in all my life. When I told the manager that I was going to call her boss, she told me that she doesn't care. read more

I've been coming to this location frequently for the last two years, generally having very pleasant experiences. Today, while eating my Chicken and Beef Combo bowl, I bit down hard on something hard. Initially, I thought I had broken a tooth, but upon further inspection I noticed these black pieces in my food (see attached photo). I also realized that I had chipped one of my molars on this foreign object. I brought this up to the cashier on duty, and was offered more rice, which I refused. I was so appalled by this response that I didn't even want to ask for a refund. I suggested to the cashier that they should verify that there were no other cross contaminants in the food before I exited the restaurant. read more

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Came here right now at 12:40 and was told there was zero meat, only veggies and white rice were available, when we asked for milk tea they said the milk tea machine was broken. When we asked for the mochi bites they said those were all out and they are waiting on a shipment to come in. Last two times coming here late at night the beef has tasted HORRIBLE. A completely different texture then if you come during the day. They give you old meat that's probably been sitting there for a very long time because they are too stingy or lazy to make fresh meat for all customers depending on what time you come read more

Wow... haven't been there for a while and decide to try it. We bought takeout, sitting there to wait until we realized 3/4 people in behind us already got their food. We went up to ask, and then realized our food were already on the counter the whole time but obviously he didn't pack them. We waited for 20 minutes and I expressed that the delay is a bit ridiculous when he even recognize other customers by name, but don't even bother to pack our food. Then he said it was ridiculous that we 'hold up the line' when we order because we are not familiar with the menu - we haven't been in a while and didn't know what to order, and we even let other customer went first. But obviously, that earns us the spot let's not give them their food. Great. I know to scratch off another place to eat. read more

This is the worst Yoshinoya I have ever been to. The Spring egg rolls are cold in the middle. The Clam Chowder they don't fill the bowl and they add water to it. I ordered 2 Clam Chowder I only received 1 and it was watered down. I called and complained and they could not check it because they didn't have anymore. They took down my name to replace the Clam chowder and 3 days later I went back with my receipt and they would not honor their wrongdoing. They also did not include a plastic spoon for the soup. Terrible Service Angie read more