Five stars for service and three for food. I was feeling low and so my sweet husband drove me clear out to West Valley (to hell and gone if you live by the U of U) So I could get some sweet tea. The server, Brian, was just 100% charming and helpful and proud of his clean restaurant and food selection. Chicken salad with grilled chicken was flavorful and really good. Chicken fingers seemed dry to me. But I'd eat there every day of they were oser for that sweet tea. Brian even made me a fresh batch because I wanted more tea. I won't set foot in a Chick Fil A and one is 1/2 mile from my house. So here's to you Brian and staff. Please build something farther east. read more

Delicious! My salad was fresh, the chicken warm and sliced. The place was clean and quiet. The music wasn't blasting. Staff was friendly. Great experience overall. Will be back when we're in the area. read more

We finally got a chance to try this place out. unfortunately I will be paying for this 1st time experience for the rest of the day. I ordered a club and got a plateful of grease with a side of grease. everything was fried, buttered, buttered & fried. they also have one of those cool soda machines that will add every flavor into the soda of your choice, oh unless you want a flavored regular coke. all I wanted was a vanilla coke, is that to much to ask for. then they have this funky fry sauce, fry sauce is ketchup and mayo mixed. this was not fry sauce there were multiple seasonings and other stuff. why would I want seasoned fry sauce with seasoned fries. weird. NOT EVER GOING BACK. I you like grease, this is your place. read more

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Ate there for the first time last night (December 4th 7:30pm) and I had an amazing experience! Walking in the place was very clean and felt welcoming, the lady helping us was very patient and helpful while we decided what to eat and the food came out very timely and was fresh and delicious!! Also the sweet tea is my new favorite drink! read more

Staff is always super nice and I think they have the best chicken strips for the price of anywhere. Never had anything I didn't like.

Stopped in for lunch, opted for the Kick'in Chicken combo. The sandwich was pretty good, fried tenders smothered in ranch and kickin wing sauce on texas toast. The problem, the toast, it was soaked with butter or more likely a butter substitute, that really took away from the overall enjoyment. The combo comes with a drink and fries (there may be other options instead of fries). The fries were fat crinkle cuts and they were pretty darn good. The drink was a serve yourself affair when dining in, they have the coke machine with the 100+ choices, unfortunately they only have one and the line was long and slow to get a drink. Service was fast and friendly, overall a good experience I will try them again but avoid anything that comes on texas toast. read more

First time and loved my grilled chicken house salad with Mediterranean dressing. Our whole group enjoyed our food and would come back. Build some more Zaxby's--going ALL the way out to West Valley City is SO inconvenient. read more

I'm a huge fan!! I wish I could give a great, well rounded review, but the reality is I've only ever had the blue buffaloed salad. It is perfection for me! I do appreciate the flavored soda machine. read more

Heard good things about Zaxbys. Cant say I agree at all. The fried chicken at the grocery store is definitely better. Also the portions are a joke if you are at all hungry. I am giving two stars because I am feeling generous today, really it probably deserves 1 or none. read more

If you love greasy but delicious chicken, this place is heaven. Their salads aren't terrible either... I go for the Kickin' chicken sandwich and delicious fries. read more

I was excited to try it until the second we walked in. My husband and I both slipped on the greasy floors at the front counter. The was a huge turn off because it made the whole place feel dirty. The food was WAY greasy and barely mediocre. It was pretty pricey for the quality. But thanks to Zaxbys, their food was greasy enough to trigger my first gallbladder attack and a diagnosis of stones. I had my gallbladder out immediately and now feel better. Thanks but no thanks Zaxbys! read more

I am a certified 100% fast food-chain restaurant junkie. It is a sickness. I literally search out chain restaurants when I go to a new city. I need help. With that being said I found Zaxby's and after landing at SLC I beelined, in the Beehive State, to this location. Ordered the 5 piece Chicken Fingerz with Zax sauce. The chicken was good and flavorful and the Zax sauce had a nice pepperness to it. Overall I was a touch underwhelmed. It felt like KFC. good not great. Zaxby's is not in the same class as Raising Canes and Guthrie's. read more

Good chicken fingers and fries. The sauces are good and the fries and crispy and well seasoned. The salads are great too.

Fried mushrooms were good, I didn't like the sauce that much. They were a little spicy, but it was good. Lots of fried things lol

A little too pricey for just chicken and fries that aren't good in quality, the food there isn't all that great. I'm just going to stick with chickfila and Popeyes. read more

The food, DELICIOUS! The staff, young but attentive, The owner. Well hes a dick. Back to the food though, its super delicious and real chicken is so nice from a fast food joint. Another bone to pick is they are nazis about sauces and giving you the right ones no matter how thoroughly you explain what it is you want. I love it there, will keep going there but it'd be nice if the owner could get some oxygen instead of breathing his own farts with his head so far up his......... read more

I am from Georgia and have been eating at Zax for years. I am so glad that they are in Utah now. Try the kickin chicken sandwich. It is amazing!!! read more

I love Zaxby's!! I'm from GA and I'm so glad they found their way to Utah! Also great service and food is always good.

Very disappointed to come back to work and realize they forgot the chicken on my salad. The salad quality - minus chicken was not good either. Yuck! read more

This is the kind of place you eat at if you lack both taste and creativity. Better chicken (the kind that isn't pressed) and better sauce (that kind that isn't fry sauce and pepper) can be had at other nearby locations like Chili's, which may surprise you considering the food at Chili's is the paragon of uninventiveness and mediocrity. Or, if you think food can actually taste good, you could try making fried chicken on your own. Pro tip: start with real chicken. read more

Sometimes in life there is a delicacy that makes your taste buds tingle and after the dining experience, it leaves your stomach happy and dreaming of the day where you can consume said food again. At Zaxbys, this is indeed one of those situations. I would recommend the 'Wings and Things' a delicious meal that consists of chicken fingers with an absolutely delightful dipping sauce, buffalo wings, and some exquisite fries that just gives you the sensation of having a party in your mouth that everyone is invited to. read more

Everything was fine, not great not terrible but we were finishd for 15 minutes trying to get the check

A bit overpriced you buy a meal but no drink comes with it? OK. I'm so used to getting a lot of fries like some of the restaurants in NC not even close to the case here you get a handful like HS no.... I'm good on that. read more

Good chicken. Good fries. Good sauce. The food tastes great and the service is great. I tried this place and bragged it up to my son who really loves chicken. I took him here a few nights back and he loved it. He is very picky about his chicken (it has to be perfect) and this place passed his taste test. The prices are reasonable and in line with other restaurants that serve this type of food. We had shakes while there and they were good but nothing to write home about. I'd go just about anywhere else for shakes as the ones here are lack luster. Other than that the food it great. read more

I hope someone from Zaxby's sees this and can make a change. We've been coming to this location almost weekly, sometimes twice a week, since they opened. Their food is good, consistent, and reasonably priced. But I'm getting tired of the service. The orders are correct more often than not, but my big complaint are the sauces. They have half a dozen different buffalo sauces, a BBQ that's ok, and a teriyaki that is pretty much crap. On occasion they have a honey BBQ that is great; but it's only sometimes??? Also, they don't give enough ranch with their dinners for most people. At first it wasn't a big deal, but now they want to charge you for an extra cup of ranch. We are giving you twenty bucks for a couple meals, we would like two more ranch cups- is that seriously cutting into your profits too much? Maybe you should look into some other practices to save your pennies elsewhere. Or just add the price of the extra ranch into the meal so it isn't an issue when we get to the window? read more

HORRIBLE FOOD AND HORRIBLE PEOPLE WORKING THERE , I've always been understanding because I've worked in the restaurant industries and I know how the job can get stressful but for the manager to flip me off and throw a cup of water at me because I asked her for a box during her conversation with a friend on the clock !!!!! Disgusting will never eat at zaxbys again read more

I was really excited to see Zaxbys finally made it to utah because I grew up in Georgia and Florida and hadn't had their chicken since I was a kid. Major nostalgia happening here. I insisted going there for dinner to my girlfriend and mother. They got the classic chicken finger plate and I got the wingz n thingz, which is basically a chicken finger plate but half chicken wings and half tenders minus the coleslaw add celery sticks. I was quite shocked to find this meal to be $9 and NOT include a drink. My girlfriend and mother upgraded their meals to large for an additional $2.50 which brought them up to $9 each and they didn't come with drinks either. A large drink is ANOTHER $2.50 on top of your already $9 meal. Making our grand total for three people $40!!! three large FAST FOOD meals should NOT be $40! Call me cheap but I've been to nice steakhouses will lower prices for a helluva lot more. Now aside from the outrageous prices, the food is pretty darn good and brought back great memories. Love the zax sauce and that toast is perfect. I just can't pay $40 for fast food.. read more

Stay away from the boneless wings, undersized deep fried batter balls. 5 piece combo meal was almost 8 dollars, they were terrible...

The service is great..however, the food is prepared sloppy and inconsistent. The chicken is good but be prepared for a gut bomb feel with the fried chicken..the excessive butter on the buns and then add a fried side dish. The seating area is kept at a very low 60 ' s temp. So we have to wear our coats to eat. . I can only stand the place e on occasion only. read more

For fast food it is 4 stars. We eat the various salads. Fresh greens everytime. Nice portions. Drive thru is fast and courteous.

My first experience with Zaxby's. I ordered online, loaded the dog in the truck, and off we went to find this Zaxby's. I ordered the chicken finger plate and the fried white cheddar bites. I have lived and traveled all over the US - but haven't tried a Zaxby's till tonight. I arrived 15 minutes before my pickup time, but headed in anyways to check the status of my order. They hadn't even started it - awesome! I really appreciated that my order was not made when received and then left to sit under a warmer light! I took my dog for a walk around the block checking out all the new businesses in the area - this area has just exploded with housing and services! Got back and my food was ready. Everything was nice and hot and smelled great! I had ordered Ranch sauce instead of the standard marinara sauce - that was the only thing missing from my order - which I walked back inside and was given the Ranch with a smile. I loved the fried cheese! It hit my craving spot. Not the best I've EVER tasted - but this was the second best. LOVED the zax sauce. The fries - OMG - loved the seasoning and crispiness! I really don't eat fried chicken or chicken fingers - but I really wanted something different tonight. These did not disappoint. I won't eat supermarket fried chicken or KFC - but I will be coming back for this chicken. The serving size was large - too much for one meal - but I have lunch for tomorrow now - yeah! Next time I'd love to try to the tea - I should have done it, but just blanked on it. This may be my new go to for eating out!! read more