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    ZC Building Supply

    3.8 (12 reviews)
    Closed 9:00 am - 6:00 pm

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    Lumber Liquidators

    Lumber Liquidators

    3.2
    (31 reviews)

    I used LL Flooring (formerly known as Lumber Liquidators) for a recent project…read more Throughout the project, I stopped by in person, spoke on the phone, and exchanged emails and texts. All was prompt, clear, and knowledgeable communication. My ~800 sq ft house had old laminate that was warping with water damage. I replaced it with LVP from LL Flooring. They frequently run sales on their materials so I got the planks for about 50% off. Both materials and install are pricey so I'd definitely recommend looking for discounts. It took a couple weeks for all my materials to be available. I had to go pick them up (or pay extra for delivery). Don't love that. After pickup, it was another couple weeks until install. I chose to save some money by doing the demolition myself. There was some confusion about what exactly needed to be done but I was able to text the morning of install and figure out a solution. This won't apply to most people as you're probably not doing your own removal. At the end, I think it is a pretty good result. The flooring looks good. The baseboard is in and they caulked it which I'm grateful not to have to do. They didn't use the moisture barrier tarp thingy I had purchased and made available, so I hope it holds up alright without that. There is a one year install warranty but that's not very long. I was able to return extra materials for a refund on those. Overall it was a pricey and slightly slow job, but I couldn't beat the price or timeline elsewhere. (Without a lot of DIY anyway.) I am pleased with the result and hopeful that it'll last a long time.

    Let me preface by saying the individual people within the store are very nice and seemingly try to…read morehelp as much as they can. This is the only reason I am giving two stars and not 1. The poor rating is due to corporate, the area installation manager seeming to not care about the issue, and the poor installation that was performed by the company they contracted to send, which is a representative of them since we did not have a choice on who to do so. I wish I could give all of this a glowing review, but unfortunately, my experience has been nothing short of a horror movie of a home owner. Much like a horror movie, it started off pleasant and everyone was nice, went smoothly purchasing the floor and paying a LOT of money. We were ensured it would go smoothly and we trusted them. From the beginning of the installation, the installers professionalism was questionable at best. The floor installation we paid for was riddled with mistakes--uneven boards, gaps, and dips when standing on them due to not treating the subfloor prior, which we did pay extra for. It looked like a DIY project gone wrong, rather than a job done by supposed "experts." But what really took this experience from disappointing to infuriating was their utter lack of accountability, both corporate of LL and the installers (Modern Flooring). After numerous attempts to contact both of them for a resolution, both have taken to screening my calls. I've left messages, sent emails, and even tried reaching out on social media, only to be met with radio silence. It feels like I've been ghosted after taking my money and leaving me with a shoddy floor. If you value your time, money, and sanity, steer clear of LL Flooring and Modern Flooring. Their customer service is nonexistent, and their work is subpar (to put it nicely). I'm left with a mess and no recourse, which is the worst kind of situation for any homeowner. Save yourself the headache and find a company that stands by their work!

    ZC Building Supply - buildingsupplies - Updated June 2026

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