Cesar from Moore Home Services showed up for our annual plumbing inspection and treated our pipes…read morelike they owed him money -- in the best way. Thorough doesn't even cover it; the man found issues we didn't know we had and explained them like he actually cared whether our basement floods in 2027. Then came the follow-up report: a full photo dossier of our home's plumbing, more detailed than some performance reviews I've received.

New homeowner, and found that Moore had improperly installed the air filter for the HVAC system -…read moreit's just hanging out in the duct, not blocking any air. The bracket is loose and seems improperly shaped - I don't know how it ever could have worked. I called to follow-up, and unfortunately they said they would charge a service fee to inspect it (their own work), since warranties don't transfer to new owners. A bit disappointing for a company that promises "100% right or 100% free."

To begin with, the office staff ie wonderful, professional and pleasant to work with. Getting an…read moreappointment time that works with your schedule is easy. The tech that came to my house, Scott Hampton, arrived early, communicative, knowledgeable and a great guy. He's been here twice and was a consummate professional both times. Overall, Elevated Comfort gets an A++ rating from me

Zach was great. Quick assessment and fix of the situation. Showed me membership options for…read moremaintenance for both water heater and HVAC. And scheduling through Elevated was equally efficient.

Furnace needed repair for the first time. Given all the symptoms of what was going on, to me, the…read moreproblem seemed possibly related to the blower. Looked over 3 highly rated companies on Yelp for an estimate. All I was looking for was an estimate. Contacted the first two companies. With both, a unexperienced office person answered and both could not give me the estimate I was looking for. Both required a technician to physically check the unit at a cost. It seemed I had no choice but make an appointment with each. Frustrated on knowing I'm going to be paying someone for not fixing the furnace, I contacted Adams Heating to see what they had to offer. Right away, I got a response from the owner in directing me to his tech (Josh). After discussing my situation with him, I cancelled my previous two appointments and made one with Adams. What was the difference??? Simply put ...Integrity and old school values! Josh was honest in his communication and gave me what I exactly wanted, that of an estimate. The problem turned out to be the capacitor and was replaced quickly at a very reasonable price. Throughout the replacement, Josh gave me an quick oversite of the furnace itself which was educating. Should I need any furnace repair in the future, I without any hesitation, will contact Adams once again!

I Paid a ton of money for a heat pump that came 1/2 full of refrigerants and leaks....all I'm…read moresaying.

KC has performed 2 plumbing jobs and 1 major HVAC job for us…read more They are the most professional and friendly company I have ever worked with. Every single technician is polished, polite, communicative and knowledgeable about everything they do. I will always call them for any issues. I strongly recommend them.

This time, KC installed a ductless heating and cooling system for me. Now that it's installed, I…read morehonestly don't know how I ever lived without it. A very worthwhile investment. KC service was stellar as always. The system is so beautifully installed, i could swear that the side of my house where the outside unit and various hidden cables and pipes are looks better now than it did before. A work of art! Many sincere thanks to Mike Anderson and Caden Hutman. The project manager Virginia was wonderful to work with as always and very easy to contact when needed. I couldn't be more pleased.

We chose Jazz over several other Yelp provided contractors to replace our heating and air…read moreconditioning systems. From the very initial contact with them, I found them to be thorough and very professional. I liked that we received a text notification when our technician was on his way with his picture and some interesting background info on him. Sammy, their technician, was very clear, detailed and knowledgeable. Despite being out of town at the time of his inspection, he provided me with everything I needed to make an informed decision (including emailed pictures of the interior of the furnace). From there, the quote was sent immediately and, upon acceptance, the install was scheduled for the very next morning (rather important for a heating problem in mid-winter.). Next morning, just as I was advised the previous day, I received a text to let me know the installers were on their way. They arrived around 9am when they said they would and completed their install of our system by late afternoon. I cannot recommend them highly enough. They are a professional family-owned company that goes out of their way to please the customer and follow-through on what they say they will do!

Super disappointed with the quality of service and the additional ~$3,500 dollar damage left behind…read moreafter Jazz Home services installed a new furnace in our home. The repair team scratched the stairwell and stair rail, and they left the house very dirty. Our wash basin was also damaged in the process (picture attached). They came back and said all the issues were fixed - but the wash basin remained damaged. I let it go. A month later, our functioning AC broke and stopped working in the summer. We had another vendor install a new AC Cooling coil. Through their inspection, they found that the plastic condensate drain pan of the older AC system was cracked and broken, leading to water dripping onto the new furnace. According to their assessment, it appears that this damage could've only occurred during the installation of the new furnace. We identified a few open items and visible damages right after installation with Jazz home services and we let the broken wash basin go (Repair cost $1,000). The broken drain pan was not visible when they left and this breakage ended up costing an additional $2,500. I attempted to reach out but no response. This was totally unprofessional, resulting in poor quality service overall that ultimately cost us more headaches and additional damages that we had to fix and pay for.

I'm conflicted about leaving this review because the actual repair work on my water line was done…read morewell. However, my second experience confirmed ongoing issues with communication and follow-through. After the water line repair, I later contacted him about a broken toilet flange. He said it was an easy fix, and since it wasn't urgent, I told him he could fit it in when he had availability. About a week later, he reached out with several possible dates and we agreed on a specific day. The day before the appointment, I texted to ask what time to expect him and was told between 10 a.m. and noon. That morning, I let him know I was briefly running an errand and asked him to text when he was ready to head over, as I could be home within 15 minutes. By 10 a.m. I was back home and texted to confirm I was there. He never showed up and never responded to any of my messages that day. While the quality of work may be good, the lack of communication and missed appointments make it difficult to rely on him. Based on my experiences, I would recommend this plumber only if scheduling reliability and responsiveness are not critical for you.

We had an excellent experience with Pine Ridge Plumbing. Jacob came out on short notice at night,…read moremade a temporary fix to prevent further damage from a leaking pipe, and returned the next day to do a full repair. He gave us three options for the repair with corresponding prices. Overall excellence service with very reasonable cost. I will use them again!

Ray saved the day! After just having my service appointment with Brandon and purchasing very…read moreexpensive surge protectors for my two new-ish machines I was quite upset when my air suddenly went out last night. With 90 degree weather I was literally sweating it out. After making an appointment with a new virtual assistant (not sure how I feel about that) I was able to get a first morning appointment. Ray was able to diagnose and fix it quickly. Very much appreciated!

Have a human being return a call when promised by the computer voice. Miserable run around by the…read morecomputer system that didn't recognize my zip code so kept insisting it was not a service area for them even though they service all surrounding areas. Asked for a return call from a human, was told I'd get one but nothing Have a human being return a call when promised by the computer voice. Miserable run around by the computer system that didn't recognize my zip code so kept insisting it was not a service area for them even though they service all surrounding areas. Asked for a return call from a human, was told I'd get one but nothing