JoAnne was great! Professional, helpful, friendly, great work an on time! This is our go to place from now on! read more

Joan's is super reliable and friendly. She will tell upfront if the job is not doable and even then, she will try her best to accomplish the tasks. 5 stars because: + Customer service go the extra mile + The place is clean + Quick result and if it didn't finish the time promised, they will let you know due to the difficult task + Reliable + Lots of parking since it's in a plaza and close to food and drink stores read more

Joanne is a pro. Also reasonable prices. No more messing up expensive clothes, will always go to her for the best alterations!

I had a new fitted sheet that had one corner sewn badly. I found Zeppelin Cleaners on Yelp and brought it in for repair. This was a very small job, but I was treated just as well as a person with a big job. The person who helped me was very kind and helpful, and called me the same day to say that the order had been completed. I highly recommend this establishment for anyone who needs repairs or alterations, large or small! read more

I don't recommend getting your wedding dress altered here. I brought my brand new lace wedding dress in a few months before my wedding. Joanne said she has experience with these dresses, and I trusted her. She let me know she can get the dress altered and bustled by a specific date. I call her the day before to check if the dress was ready because I haven't heard back. She said she had another wedding dress to finish before mine, and she told me I could come in the next day to try it on. I go in the next day, and I can see her working on my dress. I asked her if she needed more time, and she said yes and if I can come back in a few hours. If she could have told me before that the dress wasn't ready yet, that would have been great.. so I didn't have to waste my time driving back and forth. Fast forward, my dress is finally ready 10 days before my wedding so I went to pick up my dress. The guy at the front handed me my dress without my dress cover. He tried to look around the place and couldn't find it. He thinks that Joanne took it home and left it there while working on my dress, so they gave me a temporary plastic suit cover for my dress. I noticed that some of the embroidery of my dress was rubbed off or coming off and that the bottom of the dress was not even. I was pissed because I brought this in as a brand new dress. Joanne calls me later that night and says the dress cover actually broke and cracked into pieces, so she threw it away. She said it was sun damage or something, but I was like what. the. heck... Not the best thing to hear when it's 10 days before your wedding. I also asked her about the embroidery that was coming off, and she said it was normal for these kinds of dresses. I wouldn't think this would happen if she handled my dress with more care. I had to fix what I could by myself. Overall, I didn't have a good experience. Joanne is a nice lady though. It may have been a busy season because most of the time I went to try on my dress, Joanne was not there. Joanne apologized, offered to fix my dress, and also offered to go get a new dress cover from the boutique I purchased the dress from, but I did not want to add any more stress to my big day. read more

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Had my wedding tuxedo altered and dry cleaned by Joann, she did a great job! My tux came out looking flawless with measurements perfectly custom fit to my body. Will always be coming here for my alterations and dry cleaning needs. read more

I'v been coming to this facility for quite some time and have always had a great experience. The prices are decent and the customer service is outstanding! If you want great service both with dry cleaning and alteration, this is the place to go! The owner Joanne is amazing! Recently I needed some items altered, and had the pleasure of meeting Saima and she is an absolute gem! I am a petite person so doing alterations can get quite costly. I love how Saima and Javier think outside of the box and provide you with different options , therefore not breaking the bank. They are very prompt and honest! Thanks Zeppelin Team!! read more

Zeppelin was Awesome! I had some pants tailored and dry cleaned. Highly recommend. Definitely coming back read more

Worst service and lack of knowledge of fabrics. I brought back two of my designer coats with lots of damages after dry cleaning from here. I made sure if they can do dry clean on this coat since it has different type of fabric on its bottom and sleeves and she said it is okay. When I checked my coat few months later; I kept it unopened due to warm weather, I was in shock because First, they did not informed me that there were damages after cleaning. And second, the owner told me to pay for repair because it is not her fault. She said she did not know this will happen. Then why was she so confident when I ask if it would be okay? The other coat has a spot which you can definitely see on the picture. Until I spoke to the owner, I was try to be calm and pass it as long as she fixes it, which is adding another fabric at the bottom, even though it won't be as same as original anymore. I did not ask her to buy new coat or pay but repair but she refused. She did not willing to fix her mistakes, apologies, nor admits what she did. Do not trust her even if she says she can do it. You never know what will happen and she will not admit any of her mistakes. Avoid this place for your mental health. And one more thing, she even said that I went to other cleaners and claiming it to them for other's mistake. She will bring up all the stories she can think or make of to cover her fault. read more

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Late post but I really appreciate Joanne for taking me in so last minute. I brought In a brides maid dress that was made by someone else and let me just say it was terribly stitched, everything about was just wrong. I was freaking out, especially because it was 2 weeks till wedding day. Joanne took in my dress, completely took it apart and created a masterpiece. The dress fit my body perfect. I got so many compliments that night. Joanne is quick, responsive, so kind and most of all such a hard worker. Thank you Joanne. read more

So far a great experience here with Joanne. I was really scared to bring my expensive track pants (Needles) here for alterations. My track pants were flared out and I wanted the bottoms to get tapered. She killed it and I was so impressed by the 1 week turnaround and satisfied with overall pricing, because my last alterations lady was charging me double the price. I will be back in the future if needed. read more

I am 6'3" and currently a rather largely built individual. Before I got married a few years back, I had two custom Joseph Abboud suits created from The Men's Warehouse. I had my body fully measured, so that I could get that perfect fit, what I wanted, how I wanted it, loose but looking good. Plenty of legroom, straight cut legs, long deep pockets. Their Seamstress over the phone, informed me that my pants were all wrong, that there was a problem, and she could fix it, and it would cost a little more then I was quoted. Three plus weeks later, I finally got my pants back. When I tried them on, to my shock and horror, my custom pants, that were fully measured to my body, and how I wanted everything was altered! She made my loose pants, with plenty of deep pockets, straight legs, SKINNY PANTS! She did adjust the waist. However, while I was there, she informed me that "All the legs were crooked, not cut correctly." The tailor at The Men's Warehouse, where I had my custom suits made, is an old pro, old-world techniques. He's the one that thoroughly measured me, and promised me that I would get what I wanted! I had the full backing of The Men's Warehouse... and I did, indeed, get what I wanted and paid for. This is why I've been a customer of that particular shop for years! Zepplin's Seamstress's opinion that my pants were totally cut wrong is false. My pants were cut to fit my body the way I asked for it! The whole of the pants was altered, past a point of undoing what she did. She re-cut my pants. I DIDN'T ASK FOR THIS, I ONLY WANTED MY WAISTS ADJUSTED. I made up some story, to keep calm and get out of there. I paid the price (in more ways than one), collected my garments, and swore to myself, and I would never darken their doorsteps again. When I showed my wife what was done, let us say she wasn't a fan. The bottom line, they lost a customer forever! read more

Needed some custom tailoring work done, the price was great and the work was great as well. Will definitely use them again

I've been going to this dry cleaner for many years ! No one does a better job than Joanne and her staff. The dry cleaning is always great but the alterations are impeccable! Joanne is amazing at alterations! She's so detailed , she never misses a stitch! I've had gowns , saris and lehenga's altered and everything always looks amazing !!! Alterations or dry cleaning , you can't go wrong with zeppelin cleaners!!!!! read more

Zeppelin Cleaners - Sewing & Alterations Near Me - Northridge, California

Love love her and the business! I fly in the night before a wedding without alterations on my dress & she helped me out in less than 2 hrs! Wonderful service! So happy and grateful to make it in style to the wedding. read more

Zeppelin Cleaners - Black dress altered smaller to my size! - Sewing & Alterations Near Me - Northridge, California

I ordered some homemade pants from a friend in New York and they did not fit my waist AT ALL. Because of the distance, I decided to get them readjusted at a cleaners near my home. I went to three different cleaners and they all said it was IMPOSSIBLE for a fix. Then I tried Zeppelin Cleaners! The lady who works at the front was very pleasant and understanding with my problem and went straight to different things we could do to fix the waist of the pants. She then came up with a GENIUS idea to bring another pair of pants (that I rarely use) and use the top of them instead of the top that was cut into the pants. I just got the pants back today and they fit PERFECTLY and she also adjusted the sewing because she said it came out poorly haha, but overall a PERFECT experience, this will definitely be the number 1 cleaners I will be going to and I will be recommending it to everyone! read more

Zeppelin Cleaners - Sewing & Alterations Near Me - Northridge, California

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Great service. Thank you Joann. My suit was cleaned well, and the pants alteration was done nicely. 5/5 experience. read more

Needed a wedding dress steamed and pressed in a flash. Two day turn around and the quality of work was fantastic, my stepdaughter will look beautiful on her special day, thanks Zeppelin read more

We brought a couple throw pillows to be cleaned and zipper added. The cleaning cost more than the pillow and it came back dirty. I had a white fur pillow and it now has black spots on multiple areas. We showed it to the lady and she said "it's not going to be perfect" first of all if I were going to leave with black spots on a white pillow I should have been warned that in their opinion that is a normal occurrence. Further more this is beyond some sort of expectation of "perfect" my pillow was WHITE when I brought it in and now it has obvious black spots. read more

Zeppelin Cleaners - Sewing & Alterations Near Me - Northridge, California

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I'm glad I found this place. Clean & quick service and Joanne is sweet and upfront. She even helped me carry the clothes to my car, great service! read more

Zeppelin Cleaners is my go to for cleaning and for alterations. I needed a suit alteration last minute for a wedding out of country this weekend and Joanne was able to turn it around in two days. Thank you for extra effort and making it happen for me. 5 stars all the way! read more

I don't usually go to the dry cleaners but the owner made sure that I was taken care of properly since I had a throw that needed to be properly dry cleaned. She also found my car key that somehow fell into the blanket, and made sure to let me know and kept it safe until I picked it up. The prices are fair - I mean especially during COVID! And they made sure to keep me updated throughout the entire process. I even tried to tip her because I knew how much work went into it - but she refused!! She told me that she is an honest business owner, and gave me my change. Literally the sweetest and most thoughtful!! read more

I went here originally to just clean and steam my dress. Since they do alterations, I decided to show her the picture of my dress to see if the chest area can be fixed perhaps. The dress was made in the Philippines and I was here the whole time so there might've been some discrepancies. Anyway, I had the back was altered here but not the front and it was bothering me a lot. She had the same sentiments and showed me/pinned to correct it. I said go for it, let's alter this lol I didnt mind spending another just to fix the chest area. I was so happy when I came back and fit the dress. read more

Zeppelin Cleaners - Before and after - Sewing & Alterations Near Me - Northridge, California

Amazing service! Had a last minute event and needed my suit cleaned. They got it back to me in less than 24 hours. Dope service, highly recommend. read more

I came in for 2 of my sweaters being stained , one from soy sauce and oil and the other one from tire marks because i have a tall car and It stains my clothes from time to time. Lo and behold- the stain is gone and zeppelin cleaners did a fantastic job! They are very nice and sweet. 10/10 forsure read more

Brought in a dress shirt to have altered, had to be brought in drastically. Tried it on when I picked it up and it fit perfectly. Awesome alterations, I'll be bringing everything here to be altered. Had another alteration done on a uniform jacket and have some things cleaned. I was worried about the shirt in particular because it was really dirty on the collar and sleeves, but they did an incredible job! Looks brand new! Joann did a great job with the alteration once again! If you need anything cleaned or altered, this is definitely the place to go! read more

I have been going to Zeppelin Cleaners for many years. The service is friendly, professional, and high quality. If you need a rush order they do their best to accommodate you. Joanne, the tailor, does amazing work. I have been bringing pants, tops, skirts to be hemmed, sewn, and patched to Joanne for years! She can repair just about anything! And she is all about quality! She even made a custom pair of pants for my daughter - and my daughter loves them. I highly recommend this business. read more

I have been coming here for 7 years since I was a freshman in college and the owner does a MAGNIFICENT job every single time!!! Whatever you need whether if it's dry cleaning, tailoring, alteration, etc., they can do it all! 10/10 never disappoints! read more

I needed to have my suit dry cleaned for an upcoming trial. I took it in and they were able to do it the same day. Super professional and affordable dry cleaners. Luckily this place is less than a mile away from my house. Will definitely use them again! read more

My mom found Zeppelin Cleaners when I was getting frustrated trying to find a seamstress to alter my wedding dress that was not going to charge me an arm and a leg. Joanne is the sweetest lady and my dress turned out AMAZING! She took in the bodice (that had lace appliques) and off shoulder sleeves so that it fit better around my arms, hemmed the many layers of my ballgown dress, and added cups. I also had them clean my dress prior to the wedding since the dress was purchased at a sample sale. Everyone raved about how beautiful the dress was and it wouldn't have looked nearly as good without Joanne working her magic! I've been dying to get pictures back from our photographer so that I can write a review and post pictures, and we finally got them today. Joanne, thank you again for making me feel like a princess on my wedding day! read more

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Found zeppelin cleaners on Yelp and thought I would give them a try. Needed my dress shirts steamed and cleaned same day and they came to the rescue. They were able to do it within an hour with affordable price. Great service! Will definitely use them again ! read more

Came in for alterations, Joanne was very professional and did a great job despite being on a time crunch!! Would definitely come back

Joan is amazing! I can give my clothes without worrying about color fading etc...professional! They also do tailoring!

Had a bridesmaids dress altered here. It was done excellently but a bit overpriced at $75

Joanne is the owner and amazing. Great for everyday clothing plus specialty items. She was able to gently clean an antique wedding dress with handmade embroidery. It came out perfectly. read more

Great customer service! Quality, Pricing and turnaround time are unbeatable! Thank you Joanne!

I brought in three suits to this business. All of the alterations were done incorrectly and were made too short. I advise the lady and she said I never told her what to do. This is not true. I will never take my business there again they don't listen. read more

Joanne fixed two of my dresses. The first dress was my wedding dress which she completed to go beyond my expectations because the "customized" sizing was so off that Joanne did her magic to make the dress fit perfectly! The other dress which also needed alterations was too big and had damages. She completed the alterations in 2 days! I highly recommend Joanne with any alterations needed!!! It also help that she's very affordable. Highly recommended! read more

I highly recommend Joane! She is amazing!! She altered my pants and they fit perfectly.

Excellent customer service! I came in looking for a miscellaneous button to my suit and Joanne went out of her way to match the button. Will definitely come back for more business and refer others for their hospitality alone! read more