I had a similar experience as others here, I wanted to love this place because it's in walking distance of where I live! Unfortunately I won't be returning. I booked the $19 brow cleanup online as opposed to the $25 'brow shaping'. When I got in she did my brows but when I went to pay she charged me the $25. When I clarified that's not what I booked she said I had waited too long since my last appointment (it was the second time I was there, it had probably been 3 months) and that my brows were too overgrown for just a cleanup. She did not apologize, in fact I was made to feel ashamed that I didn't book the appropriate service. First of all, if there is a regulation like this it needs to be stated on the website when people are booking. But how can they know how long it's been since your last appt unless it was also with them? She also should've told me as soon as I sat down in the chair that she wouldn't be able to do what I booked and that there would be an additional charge. The actual brow work was fine but the poor customer service and sus business practices turned me off forever. read more

I get my eyebrows done with them and been doing this for the past 18 years. Whenever they move to a new location I'm there! I used to have Priti for years, then Ned's was always so nice, professional and friendly. Doing a great job with my eyebrows. Lately I've been seeing Dipti because Neda left but Dipti is so professional she does an amazing job shaping my eyebrows and giving me a nice massage afterwards she is excellent!!! Best service ever! Exceptional customer service!!! Thank you ladies for doing a fantastic job! read more

I went in last week and had my eyebrows done by Dipti--she was absolutely wonderful! So sweet, gentle, and really paid attention to detail. My brows turned out perfect, exactly how I wanted them. Highly recommend her if you're looking for great service and a caring touch! read more

I've been going to Ziba Beauty for about 2 years now and it's always been a positive experience, with professional service. Today was the first time I was treated by Dipti, and she was INCREDIBLE. I had brow and upper lip treatment and her technique made it so much less painful than past visits, something ai didn't think was possible. She also completed the treatment with a very soothing lotion and massage that reduced the pain and redness, and left me feeling refreshed! Big shout out to Dipti!!! From now on I will always try to book with her! read more

I can't say enough amazing things about Dipti and the experience she delivers! From the moment you walk in, her warm and welcoming energy makes you feel completely at ease. She's incredibly professional, attentive, and takes the time to ensure every detail is perfect, especially when it comes to shaping brows. Her gentle technique is unmatched, and the results speak for themselves: clean, flawless. Dipti is truly transforming this space with her talent and care. Whether you're a regular or it's your first time walking in, Dipti will make sure you leave feeling confident and cared for. If you're looking for a threading artist who combines skill, kindness, and professionalism, then you need to visit Dipti. It's a total game change. Highly, highly recommend! A huge BONUS is Parking is super convenient! The best option is inside the BRIO apartment complex with easy access and no stress. Thank you, Dipti, you're the best =) read more

Every female has a go to eyebrow tech! I don't know let just anyone touch my face. First Saudia leaves now Pritti. I am so sad that I had to find out when I got there. She was on the schedule and the excuse was she just left on emergency. The should have men notified that she wasn't going to be the technician. read more

As I am new in the area I really wanted to like this place. Especially because they got me in quick and were very friendly but I wont be going back. I specifically asked for a brow cleanup (I don't have much hair on my eyebrows to begin with so usually this takes 2 min) on the site it said $19 for cleanup which is already a bit pricey but I thought it would be fine as long as they looked nice. After the woman was done and gave me the mirror I was shocked. She threaded off the entire tail on my left side and left some of it on the right but totally took away the shape of the brow it used to arc and then had a tail to meet the end of my eye. Now one looks higher arched then the other and the tail is completely gone on one. I go to checkout and it's $25 and she is standing over me asking for the tip. I've never paid more than $15 for a brow cleanup in my life not to mention to get totally uneven brows. read more

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DO NOT GO HERE!!! We went in on 8/29/24 I don't remember the technicians name but it was only 1 worker there. She did a terrible job. So much hair left. Not shaped or cut properly. We had to pay another person to fix it today. We even tipped her. read more

I always go to Neda however today, I went to Nancy and she was absolutely great! I loved the way she did my eyebrows. I've always wanted this shape and was never able to get it perfect. She did an amazing job! Will always come back :) read more

I've been coming to this location for nearly 5 years. My go-to girl use to be Edith. She knew how thick or thin I wanted my eyebrows every single time. When she left I flipped flopped between girls. Red was my second go-to girl but I recently heard she no longer works at this location. All the good girls keep leaving. I recently stopped by since I was in the mall and got a clean up. I don't remember her name but she did an excellent job on my brows. She even went to far as to fill in my eyebrows free of charge. No one has ever filled in my eyebrows before not even Edith or Red. She was an older Indian lady - very gentle and very kind. I wish they would add the name of the person who helps you out on your receipt. It would make it so much easier for those of us who can't memorize names. I don't come here as often anymore cause it is a bit expensive. My usual threading places only charges $8 and they do an excellent job. Here they charge $14 or $15. Can't keep track of the prices anymore. Every other month they raise the prices. EDIT: I guess they do add the Artist name on your receipt. I just never really noticed it before. The kind lady who did my eyebrows was Parvin. She was lovely. read more

Ziba Beauty - Receipt. - Threading Services Near Me - Glendale, California

Priti is no longer here but they have her on the schedule. They won't let you know she quit until you get there. She was the BEST for years. My boyfriend called and they said she was still there AFTER I went in and they confirmed she no longer works there. Not sure why they're claiming she's still accepting appointments. If you're expecting her don't show up... you'll be disappointed. My eyebrows were cleaned up, but not shaped well and missing some hair. Definitely not coming back. read more

I'm so happy that they've reopened. I've missed them so much. They are practicing all safety and distancing measures. FYI: they are only taking appointments right now. It's best to book your appointment online. read more

Ziba Beauty - Threading Services Near Me - Glendale, California

I enjoyed the service. Everything is laidback and non pretentious. I've been going here awhile and they're very professional. The only thing is it's a bit pricey. read more

Let me start off by saying that my experience here was fantastic all thanks to Neda! This was my first time at their new location. It is right off the freeway and they have designated retail parking spots for customers. The salon is quaint and quiet, with a seated waiting area. My experience with Neda was amazing, to say the least. I have not gotten my brows + upper lip threaded in a long time (before the pandemic), so my pain threshold was lower than anticipated. But she talked me through it and tried to be as gentle as possible, while we chatted amongst ourselves. She kept it professional, but also warm and it made the experience all the better. I plan on going back in four weeks, but it's so nice that Ziba offers automatic rescheduling. So, you don't have to book the appointments yourself every time. Very convenient! Best part is that my brows came out EXACTLY how I wanted them to. If you happen to be looking for your next brow lady, Neda at this Ziba location is the one! read more

I have been a client for many years. Great service and it is very clean. Neda is a wonderful threading technician, that will give you her honest opinion on what you need. I highly recommend her. Thank you for your service. read more

I have been a customer of this establishment since before they moved to their new location. I was in high school and now I am an adult. I am hurt to find out that the people who work here think of me as a liar... I remember the situation they are referring to and I can assure you I did not make anything up. I am beyond disappointed and can assure you I will not be coming back to this location. I recommend to those who continue to support this business to pay close attention to the screen when you are checking in... you may find something nasty written about you too. The picture I included shows what they wrote about me. read more

Ziba Beauty - This is what they wrote about me, a loyal customer who has been with them more than three years. Point system was added later - Threading Services Near Me - Glendale, California

Neda, is the best. Always makes time to see me. Making an appointment is easy. Glad she is a few minutes from me.

The worst eyebrow threading service I ever had in my LIFE no exaggerating. They do it even worse than I do for myself. Every time I tried this place I was hoping for someone who know what they're doing but they really don't! They leave all the ingrown hair and they don't know how to shape. read more

I've been going here for years and must say that I always get fantastic service from here. It can get busy on certain days especially at a busy mall like the Glendale Galleria but their professionalism and politeness never wavers. I highly recommend Roubina's work. She does an excellent job threading eyebrows and even more importantly: other areas of the face. I hadn't had my fave threaded in almost ten years due to how sensitive I would get, but Roubina does it in such a clean, fast, orderly fashion that it literally feels like a massage on my face. She knows her stuff! PARKING Available in the parking garage read more

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Ned's is the best, super friendly ! She is always taking care of me! She is super clean and leaves my brows exactly how I like them! I highly recommend! read more

Made a wasted trip to the salon today! I was allowed to make an appointment on their booking site and upon reaching the salon it was closed! I called and got to a voicemail that confirmed weekend hours are until 5pm. Only on Yelp it shows as closed. Thank you Ziba for wasting my time! The least you could have done is called clients back and let them know your calendars are messed up! read more

Ziba Beauty - Appointment - Threading Services Near Me - Glendale, California

Booked an appointment and went for the first time after moving and needing a new brow place and left disappointed. Lots of spare hairs left and a messy job done. It was very busy so service felt rushed, which is understandable but will have to keep looking for a good place. Clean place and welcoming. read more

I absolutely love Darius!!! He's been the only one touch my eyebrows for years now. When Ziba was in montebello I only picked males because they had a good hand for threading. I've followed Darius as a loyal customer from Montebello to Arcadia and now at Glendale. read more

Very bad costumer device and kindness.. I had my appointment settled up and this person at the entrance is hosting in a very bad way.. I don't know why she let another person get in front of me when I had my appointment.. I have babies and it is not easy for me to get my eyebrows done at this place I love. Glad they re open even my artist is not here.. they never or she never told me it is cashless now and also my artist is not here and the way she helped me makes me feel very sad.. i also moved out yo another place and it is not easy to come over and she made it harder.!! Not fare!!! I am also with two more costumes I am spending more than 80 dollars for us .. I understand the situation for the COVID but the ethic and the customer service shouldn't being an issue it should be even better read more

Ziba Beauty - The best sing' lol - Threading Services Near Me - Glendale, California

Love Neda for threading! She is thorough and fast! Always a pleasant appointment with her.

Hi! Highly recommend this beautiful threading salon and their amazing staff to everyone! The do best eyebrows shaping and their manner towards their clients are phenomenal! Thank you Ziba Beauty! read more

They do threading here instead of waxing your eyebrows. They even color in your brows for you if you like. Call first because sometimes you have a wait. There is a reward system here so be sure to get a card. There's one person who knows how to do henna. Cost depends on the size of the tattoo. Lasts about a week. You can add glitter also. read more

Ziba Beauty - New decor - Threading Services Near Me - Glendale, California

Love the brow ladies!!! I'd recommend them for sure be there time I would just make further sure of the shape. I felt like I wanted them thicker read more

Ziba Beauty in Glendale is my favorite location and the customer service is great!! I always go there and love all of the staff, it's always so clean, covid safe and a friendly environment Highly recommend!! read more

$13 for PERFECT eyebrows, why not. I highly recommend Pridy she does an amazing job and is so nice. read more

The lady working at 12pm on July 3rd took a CHUNK out of my left eyebrow then tried to blame it on my "difficult hairs" and on a (nonexistent) scar. She knew she messed up and didn't take ownership of her mistake. I'm a polite person. I paid and gave her a tip. But I have NEVER had someone complain about my eyebrow hair and mess up my eyebrows this badly in the 15+ years I've been getting my eyebrows threaded. If you're going here I recommend Priti or Darius. Be careful if it's anyone else. She even took a picture for a "before" picture and didn't take an after picture because she did a terrible job. I should have spoken up at the time and I regret it but I just wanted to pay for the service and leave. read more

Ziba Beauty - A chunk is missing - Threading Services Near Me - Glendale, California

I've been a customer at Ziba for years. Started in Arcadia, went to the Pasadena location, and drive to Glendale as that's the only one left closest to me. All I have to say is lady working the third chair I'm appalled by the service of my most recent visit. Prior to the service we agreed just a clean up of my eyebrow hairs and no going thinner. My left eyebrow is the thinnest I've ever seen!!! It's uneven with my left and the arches are different. I spoke up to the technician and showed her, visibly upset that it was so thin. She didn't bother to offer to fix it or even it out, she just proceeded to the payment machine and stuck her hand out for payment. I'm fully aware that eyebrows are sisters and not twins, but my eyebrows are strangers at this point. Disappointed in the quality of service. read more

Ziba Beauty - Threading Services Near Me - Glendale, California

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5 stars Ziba beauty in Glendale is my new favorite spot! The ladies were super sweet and kind. Definitely returning

I cannot understand how an "eyebrow artist" can do something like this. Seriously, one eyebrow is thinner than the other one. Even my husband noticed and guys barely notice anything. I went to today and Bahar (not sure how you spell her name) did my eyebrows. I had gotten my eyebrows done with her once before and she did a good job; so I requested her today. Previously, I've gotten them done with Prettie, but she's usually busy or not there. I'm so upset. I keep looking at my eyebrows and cannot understand how this could be acceptable. Definitely, not coming back here again! read more

Ziba Beauty - Top eyebrow is thicker than bottom one and has a gap at the arch. Disappointing! - Threading Services Near Me - Glendale, California

Sorry downgrading to a 2! They've done it again ! The customer service or lack there of here ....... SUCKS !!!! When they get nice desk people, they leave and go somewhere else. Today while waiting over and hour, I experienced the same thing from the girls at the front desk !!! I was told to come at a particular time, got there on time, and they let two people go in front of me without saying a single word to me about it !!! It wasn't like they were unusually crowded either. When I went up to inquire what the issue was I was told I would be next because an appointment got there before I got there ... What ? She didn't tell me anything about an appointment when I first signed in, this sounded like an excuse to me. While I waited just to find out what was going on, they didn't even bother to acknowledge my presence enough to say, I'll be right with you or anything.(there were two front desk girls at the counter). So unprofessional ! As I walked away I saw them both snicker ? Are they on some type of power trip or what ? I don't get it . You're scheduling appointments and taking payments. What is the attitude for ? A little kindness goes a LONG way !!! I'm tired of the rudeness and for no reason !!! I've recommended many of my friends, who are also customers but DANG ! What is the freakin deal ? I think I'm about done. Stop hiring people from off the street !!! read more

I have been a Ziba client since they were in the Glendale Galleria but the new location is so much more convenient. I have been to both Neda and Rima and I adore them both. I have become a Neda loyal customer because she is very good at her craft; she is super kind and she is one of the hardest working individuals. She practically runs the entire store and does her best to accommodate every customer. read more

When you select an Eyebrow Artist to arch or reshape your brows the only hope is that she has a good eye to select a brow angle that suits your face. Ailin has the eye and patience to reshape eye brows with masterful skill. I have had four women work on my brows at Ziba, but I always go back to Ailin's chair to reshape my brows. There is a girl name Red who is talented at cleaning up the brows to avoid messing with the shape you had upon arrival. Ailin works on Tuesday, which is great because there is Happy Hour from 2-5 for $9. Tip her well my fellow Yelpers. Lastly, I want to shout out Alana, Front Desk Rep, who greets upon entry, offers to help sign you up or make an appointment for later. She has a very warm personable personality, which is another reason why I continue to go to Ziba at Glendale Galleria. She is courteous to boot. I highly recommend this location. read more

Ziba Beauty - Seating area. - Threading Services Near Me - Glendale, California

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NEDA is an absolute miracle eyebrow specialist!!! NEDA completely transformed my eyebrows. I have tried other places and eyebrow techniques, and now my eyebrows are naturally full and shaped! read more

Ziba Beauty is the only place I trust to get my eyebrows done. I always see Neda and she is amazing! She is extremely accommodating, efficient, and friendly. My eyebrows always look perfect. Additionally, pricing is extremely reasonable for the area. The salon is also very clean and nice. I recommend it to all my friends. read more

I've been coming to Ziba for years and I've always had the best experience! All of the workers treat me with so much respect and always do an amazing job with my eyebrows. I don't say this lightly, I'm extremely sensitive with my eyebrows because I've had bad experiences with other places before and ever since coming to Ziba I've had nothing but good experiences with different specialists. I've recently been seeing Neda and she's been making me feel beautiful every time she does my eyebrows. Thank you guys so much for such amazing customer service. I specially like the reminder notifications through text because it gives me the ability to cancel easily or change my appointment if I need to with no hassle. read more