I called Zoom Drain about an emergency toilet drain issue and Senior Technician Maurice Coombs came on-site within 90 minutes. He completed the repair promptly and I asked him to also clean the sink and bathtub drains which he also promptly accomplished. He left the bathroom spotless. Mr. Coombs is very professional and friendly. I would be pleased to have Mr. Coombs and Zoom Drain complete any services in the future! read more

The people who answer the phone do not work for the conpany and have no idea what they are doing. It was clearly a call center. She forgot i called a plumber. read more

Customer service is very important to me. When I first contacted Zoom Drain I received a reply almost immediately and was able to schedule an appointment for the very next day. Kyle T. arrived to my appointment on time with face covering and all, which I appreciate tremendously. He was able to provide me an estimate for my two repairs and I was not pressured at all. He was very patient with me and provided me with worst case scenarios so I always knew what to expect. He also took the time to explain step-by-step of the work to be performed, which was completed the same day. Zoom Drain even creates a portfolio for your projects with before and after pictures. I highly recommend this professional company and can honestly say that I now have a plumbing company to call on for all my plumbing needs. Thank you Kyle and Zoom Drain! read more

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Great team to work with. They were prompt with our estimate request and quick to respond to any questions ahead of hiring them. They offer a free estimate and provide option on site depending on your situation- Maurice (the tech that came to our house) was incredibly courteous, respectful and kept me updated of progress or issues they ran into in details. read more

The Zoom team responded quickly to assess our sewer drain leak. They sent a camera down the line and found the issue. The team gave me options for the repair. They had to go under our house and maneuver two the affected area so gotta give them props. They finished the work in a few hours and showed me photos of the repair. Completely satisfied and will give them an A+ recommendation. read more

Toilet backed up on a Saturday late afternoon and they were able to come out and quickly resolve the issue. Amazing communication! Def recommended read more

Amazing service! They were fast to aid, respectful, and affordable. I would definitely recommend Zoom Drain to others. They cleaned our main sewer line in less than a hour and now we are back to having a functional restroom. Moving forward I will only use Zoom Drain. read more

Zoom Drain - Plumbing Near Me - Sacramento, California

I had a great experience with Zoom drain. They are quick, professional, and have competitive flat rates. I got a few quotes to fix my leaky toilet, and I thought that Zoom Drain's free diagnosis and flat rate list of services sounded like the best bet. I called them up and to my surprise, they were able to come within the next couple of hours (at no additional charge). This was great for me because I was planning to go out of town a couple of days later. As promised, the technician came and took a look at the leak. He had a very relaxed, professional attitude and kindly answered all of the questions I had about toilets and plumbing. I even asked him to take a look at my other toilet, which had a very slow occasional leak, and discovered a hole in the toilet itself that I had never noticed! He presented me with the quote for a wax ring replacement, and I was impressed because it was actually the lowest I had seen. It is also notable that I didn't feel any weird pressure to accept the quote following the free inspection. The job took about an hour, during which time he explained what he was doing, and why the previous resetting caused this leak in the first place. I will be calling Zoom next time I have a plumbing issue, and would definitely recommend them. read more

Top of the line service Maurice was friendly knowledgeable did a fantasy job. Highly recommend this for plumbing needs. Worth the price

Another well done job by Zoom Drain. Requested quote via Yelp, and a response within 5 min! Found this gem when we first moved to our home 2 years and was very happy they were able to do another job for us. You can find my previous review and read. Tanner's quick response for a quote, led to an appointment for the next day. Then, later in the evening the same day, their technician Kyle had a cancelled appointment and was able to squeeze us in before the night was over. Came within 10 min and diagnosed the issue, quoted us prices, and fixed the problem all in less then an hour. Kyle was very knowledgeable in his profession as he was able to let us know previous history that what he was working on, also may have had previous work done before we moved in. I would definitely recommend Zoom Drain to anyone looking for an exceptional plumber. One more thing, the diagnostic was free! Thank you Zoom Drain! read more

For the past couple weeks my sink and washer machine have been backing up. I knew I had an obstruction somewhere within the sewer pipes. I contacted a few plumbers within the Sacramento area looking for same day service. Jessica from Zoom Drain scheduled me a free consultation immediately and was able to send a professional to my residence within an hour. Kyle showed up on time and explained all my options in detail. Kyle did a great job. He was efficient and knowledgeable. He addressed the problem and advised me on how to avoid the same issue in the future. This company is based out of Pennsylvania and offers high quality work at an affordable price. Highly recommend read more

I've had a slow-draining bathroom sink for years. I had a different plumber look at it several years ago, but he just poured in Drano, which was a temporary fix. Finally decided to get it really fixed. Checked out reviews online and chose Zoom Drain. So glad I did! Maurice came out promptly and fixed the issue, plus went above and beyond to make sure it is all good. Definitely recommend. Price was very fair for the service provided. read more

William Kenion came to our house as soon as Zoom Drain could get him here. He did excellent work and got done with efficiency within a short amount of time. I cannot thank him and Zoom Drain enough for clearing and cleaning out our pipes for what was a very tough drain clog. I will not hesitate to recommend him and his company in the future and think the same way if I have a similar problem again. read more

During the last heavy rains, my french drains stopped working. I was able to get an appointment within two days. Kyle was my technician and he was wonderful. He helped me understand what was going on with the drains. He scoped them to find the problems. He was not trying to upsell me. He wasn't in a rush and he helped me understand everything completely. I would definitely use them again, and I also highly recommend Kyle. This was such a busy time that I was pleasantly surprised to get such a timely appointment and a kind representative. read more

Zoom Drain was great, especially William!! These guys got back to me within half an hour on all correspondence, so very responsive! It's a busy season so they were an hour outside the proposed window, but very communicative about it. William got here and was just the NICEST guy. He got the work done pretty quickly and was happy to check a few extra things at no charge. When he didn't have the parts to make the repair (unrelated to my primary reason for calling), he offered to come back and when I declined, he showed me how I could do the fix myself! Prices were very reasonable. Will recommend Zoom Drain to anyone in need! read more

Very responsive, able to come out on short notice, and solved the problem quickly. Definitely recommend!

Did a great job!!! I was very pleased!!! I would recommend this company to other friends and family.

This company is great no hidden fees always upfront and honest this is my second time doing business with them and they have come through both times read more

After fooling around with an underpowered ill equipped rental rooter on my sewer line for 4 hours and unable to cut through the matted roots in my sewer line. I put out a request for quote and the very fist to respond was Zoom Drain. They called prior to and arrived in the time promised in a shiny new truck loaded with all the equipment necessary to go to war with a clogged sewer line. After a brief orientation of the situation, Billy Ray set to work. After about an hour and a half the thick root matting finally gave way and after view with a cable camera it was determined that a high powered water jet would finish the job. After a solid two hours...the job was done and I was greatly relieved. Now, while it appears I will only be the second customer to review, that by no means Zoom Drain isn't the outfit to call if you've got a clogged sewer line. They may be new to Yelp but they have been doing what they do collectively for many years. The owner was eager to help us out even though they had not ever been to a Sierra Foothill community for a service related call. There was no service charge to come out just to give consultation and a quote and as I said before, they arrived in a timely manner and got the job done. I highly recommend Zoom Drain. They were punctual, courteous, professional and lived up to the expectations set. I will unhesitatingly call them again for any plumbing challenge in the future. read more

Tyler came out to our house and he was, by far, the best service tech of ANY type, not just plumbers, that we've ever hired. He was super professional, knowledgeable, happy to explain everything, gave me options, looked for ways to save me money, pointed out other things he noticed that we should be aware of, gave tips on how to prevent future problems, and never tried to upsell. Amazing service. HIGHLY recommend. They have a flat rate too! I was happy that he took the time to answer all my questions and I didn't have to feel rushed because every 15 minutes we'd be getting charged more (like the last plumber we hired). They have our business forever. There is a reason almost every review is 5 stars. Epic win for us today. read more

I sent a plumbing request through Yelp and was immediately contacted by Tanner. He and I discussed the plumbing situation in detail. Tanner then said he could have a technician come out to the house the following morning for the clogged drain. Maurice arrived exactly within the time frame. He was very courteous and explained what he was doing. During the work, he was thorough and made sure everything was working properly before leaving. I am very satisfied with Zoom Drain and would recommend them to anyone looking for quality service. read more

We had a nasty smell coming from our bathroom sink and requested a few quotes from companies to diagnose and fix it. The other quotes were outrageous and they really couldn't confirm the root of the issue. William came out same day and let us know a chemical treatment would likely fix it. He was very honest and we were much happier with the price! We'll definitely use Zoom Drain again. read more

Called Zoom Drain to address a clogged kitchen sink and they were able to send a technician out same day. Tyler showed up diagnosed the problem and gave me a detailed explanation of the situation and the approach to solving the issue. During the snaking process he would use the camera hose to show me the progress inside the pipes and all the grease buildup that was causing the clog. This is the first time a plumber has done this and I've had many plumbers out to address clogged sinks in the past. Needless to say the issue was resolved and my sink is operational. Thank you so much Tyler! If you ever need plumbing services, call Zoom Drain. A+++++++ service! read more

Zoom Drain was absolutely amazing! I highly recommend them!!!! On Sunday late morning, our toilets backed up into the shower. Trouble shooting led us to believe there was a back up to the main. None of our local area plumbers were able to help on such short notice but one referred me to Zoom Drain knowing they were open on a Sunday, and he had good experiences with them. I called Tanner at 1 pm all his technicians were scheduled for the day and he offered me an appointment first thing Monday morning. Tanner was super pleasant and very helpful! He reviewed their pricing with me, which was fair and reasonable. Upon hearing that I couldn't be here during the week (due to work) and I was in a serious pickle, he said he would try to get me in later that evening if at all possible and would circle back with me at 4 pm in the hopes that his technicians might finish their last job early and he could send them over. Well that job took them to the end of the work day, but Kyle one of the amazing technicians still came out all the way to El Dorado County from Sacramento at 8 pm on a Sunday!!!! That right there deserves this recommendation but it gets better... Kyle was super helpful, pleasant and kind! He snaked the line for a very reasonable price and with camera inspection saw that the blockage had occurred because the coupling which joins the old cast iron pipes to the new abs pipes had failed causing the pipes to shift off center from each other thus causing the blockage. This was now a major concern for me as that meant any further flushing or water use would leak under my foundation. Thankfully I have a raised foundation, so in the dark, on a Sunday night Kyle crawled under my house to try and get to it. We tried several access points but it is an older house with remodels and additions which made it near impossible to get to the break. He helped me walk the house exterior, garage and interior as he located several other access points, but none that could get him direct access. It looked like all hope was lost for that evening as the access point he need had been closed off by the previous owner and I panicked that I would need to open up the floors. Kyle persisted, and with head lamp and determination found a way enter through a different access and squeeze through beams, mud and possible black widows and somehow was able to get into that tight fitting area to fix the coupling. Turns out the old owner connected the abs to the cast iron with the wrong fitting (they used copper to cast iron) and since the fit wasn't secure the coupling where the pipes meet shifted and failed. Kyle had the needed coupling in his work vehicle and was able to correctly join the pipes and secure them. He was incredibly kind, patient and helpful through the whole process and answered my many questions. He shared camera views so that as the homeowner I understood what was happening and let me know exactly where the pipe was in my house and took pictures for me of the repair. I profusely thanked him for all his help especially so late on a Sunday, and his response was simple, "I treat like my clients like I would want people to treat my family" I am super grateful to both Tanner and Kyle! So much so that I had to get on here and write my first Yelp review! read more

My wax seal on my toilet needed replacing. I heard from Zoom Drain immediately. They offered next day service but I had to put them off for 2 days. Maurice came early. He was very kind. Made the repair in about an hour. Affordable. I received an invoice with photos of before and after. I will definitely use them again! read more

Diagnosed and fixed my issue with toilet very quickly and reasonable prices. I would use again.

I started to do my own toilet install, but the flange was not even with the floor in my 70 year old house. Kyle came out and worked some magic. He cut away at the old flange and installed a new secure flange even with the floor. He even threw in a new wax ring for my toilet and set the toilet in place where it was even and level. 70 year old pipes in old houses are not easy to deal with, but Kyle worked his butt off and got the job done. I have another bathroom with another 70-year-old toilet that I plan to change out, so I'll be calling Zoom Drain again to have Kyle come out and take care of it. Great job, great company, and great service technician. Thanks Kyle. read more

We were very pleased with Zoom Drain. The friendly technician, Maurice, called ahead and arrived on time. He was very good and gave us a competitive price. He explained what he could do and let us know that he would not be able to install a new kitchen faucet as planned due to a problem with the cold water shut off and changed the price to reflect this. He cleared our clogged drain (Yea!), rerouted our drain pipes and installed a new garbage disposal. Thank you Maurice for a job well done. read more

Zoom drain was an excellent choice. Their technician was fast and reliable. He quickly unclogged our drain for a very reasonable price. Additionally, Tanner was very helpful in recommending other contractors and in general being a nice and helpful person! read more

Fast response. Professional and great customer service. Explained everything well. Did a good job.

I had a leaking garbage disposal and zoom drain reached out to me instantly after I requested a quote. They set up an appointment the next day and were flexible in accommodating to my schedule. Kyle, the technician, was super polite and wore shoe coverings in the house. After he looked at my garbage disposal, he explained to me that it the options I had and gave his honest opinion on which option was best. He was finished with the job in 20 minutes and my garbage disposal has leaked since! I would definitely recommend zoom drain to anyone that needs help with their plumbing. read more

I was referred by Ted's plumbing. I called on a Sunday afternoon and the phone was immediately answered by Drew. He was very helpful and thorough about explaining their fees and policies. He explained that no work would be completed prior to diagnosis, and that the tech would contact me directly with more information. I immediately got a text confirmation for the appointment. My techs name was Kyle and he was just as excellent. Very thorough and communicative, Kyle described everything in detail and provided me with straightforward book pricing based on what he saw. Immediately after the job he followed up with photos and email. Overall, they saved me a major headache and saved me from getting scammed by Rooter Hero. They were 1/6th the price and very very, professional. This company is now on my go to list for all emergencies in the future. read more

Requested service early Sunday morning and heard back almost immediately. Kyle came out early afternoon the same day and was courteous, friendly, informative, and professional. Was able to diagnose and fix the problem with our leaky toilet easily. Overall, exactly what I hoped for from this interaction. Couldn't be happier with the experience. read more

Maurice very personable young man. Excellent at all levels. Would not hesitate to use agin!

Looks like I am not the only Maurice fan! He certainly deserves the high praise that I echo hear. The garbage disposal in our cottage was leaking all over the place. Maurice showed me where the rusting pieces were failing to make a seal and patched up the problem with a new unit from the impressive red shiny truck. He carefully cleaned up the mess the previous disposer created, checked all connections, answered my questions and was terrific to work with. I very highly recommend Zoom Drain for any plumbing needs. read more

Kyle was great! He came out to give us an estimate and was very clear in explaining the details of the job. Then, we scheduled a time for him to come out for the installation, he installed the new toilet with no hassles. He was great to work with, I will definitely call Zoom Drain again, and request Kyle as our technician. read more

Highly recommend, quick response time, honest pricing, very professional. This company will not try and sell you anything you don't need and will provide you with all the information you do need. read more

They responded to my Yelp request within 30 minutes and were able to fit me in within a few hours. Their technician, Kyle, was so nice, professional and informative. Pricing was fair and transparent. I hope to not need any plumbing services in the future but will def use them if I do. read more

Arrived service location on time; price is reasonable, Kyle is extremely friendly, work is done well

We had a slow drain for the last few years in our kids bathroom. We figured it was some bath toy that was blocking the flow. I was finally fed up when Draino didn't work and the water stopped flowing. I called several plumbers, but most won't even show up without a $200 consultantation fee. Except for Zoom. I couldn't be happier with the service. They got back to me immediately and scheduled an appointment the same day. Our technician, Maurice, was very knowledgeable and professional. It turns out it was a wet wipe and about 30 years of yuck in the drain. I would highly recommend this company for any plumbing related maintenance or repairs! read more