Sarah H.

Absolutely AMAZING! I truly adore 1 Nails & Spa! I grew up in Manchester, so this salon has always been the "go-to" as far as local nail salons. I no longer reside in town but my corporate office is there. I am so glad I can easily utilize the amazing customer service and quality of work at 1 Nails & Spa! I've also taken my 5 year old niece with me a few times to get her "nails done" as well and the staff were so kind and gracious. They were really good with her and made it so very special. I cannot say enough nice things. They are always friendly, efficient, and have a high level of excellence! I highly recommend this nail salon!

Cassie P.

My first time here I got a mani-pedi, with acrylic nails and a regular polish pedicure. My pedicure was lovely and done by a young woman, let's call her woman #1. My acrylic manicure was done by an older woman, let's say woman #2, and was horrible. My cuticles were cut and bled, the nails were filed crookedly and were all uneven, and she painted my nails so quickly that they formed bubbles over night. My friend with me got a regular pedicure as well and a gel polish manicure, done by an older woman, woman #3, who rushed and was very rude, making my friend very uneasy. For the mani-pedi, it cost me and my friend a total of $50 each. I'm writing this review in the car driving home with my friend after our second time at this establishment and we are both VERY unhappy. We got a regular pedicure again, and both got dip powder nails. The older woman, woman #3 as mentioned previously, tending to me dipped my fingers in a bowl of acetone to remove the acrylics I had on previously and didn't have me remove my rings beforehand, and the black paint on my ring melted all over my fingers from soaking in the acetone for too long. She also rushed to get me to sit down so I didn't get to pick the color for my toes and they do not match my fingers even closely. My friend had the younger woman, woman #1, I had the first time and her experience was pleasant, other than the fact that the salon's base coat for the dip powder manicure was TRASH and she had to wait for my manicurist, woman #3, to finish my nails before she could continue getting hers done. The woman doing my nails was muttering in a different language under her breath and aggressively whispering to her coworkers, making both me and my friend very uncomfortable. After this horrible 2 hour mani-pedi experience, there was nail polish all over my fingers and under my nails and the total price was $70 without the generous $5 tip I gave the woman who did my nails. They were soooo polite to not charge me a stupid $10 for removing my acrylics. My friend demanded that they fix the polish all over my fingers. We will NEVER return to this salon. UPDATE: it has been about an hour and a half since I have left the salon and my toes are turning red and are tingling. I believe an infection is forming and I have never been this angry. Debating returning tomorrow and demanding for my money back. See the last photo for evidence of this.

Aishah H.

I had to resort to this place last Sunday because i couldn't get an appointment at my regular nail salon. The lady that did my gel nails was ok..she took forever fussing over it and still,my gel color fell out after a week!Not recommended! A complete waste of money.

Mary W.

I'm not one to typically be picky, but knowing it can be done better makes me more observant. I decided to try this nail salon purely out of convenience. I was at the Starbucks nearby and had previously gotten a gel manicure done elsewhere. I wanted to get this one removed and a new one done. What happened first was that she had another client she was working with and took me on as well. I was not aware of this until I was sat down in another chair. Secondly is that instead of doing one nail on putting my hand in the UV dryer and then doing one nail on the other hand, she did one entire hand then had me keep that one in the dryer while doing the second hand. If you ever had a gel manicure done, you know it can hurt after a little while keeping your hand then. Maybe I should've spoken up, but I assumed every nail salon has a way of doing things. Thirdly, it hasn't even been a week and the bottom part of my nail it looks like it is starting to peel off. When I got a gel manicure the previous times, it looks nothing like this, it looked pristine for three weeks and I never had to go in for any fixing. I should've just gone back to that salon to get my nails done again. Happy Nails in town is where it's at. Massages while you are waiting for your nails to dry as well as they wash your hands for you instead of telling you to go do it yourself. That last part isn't a big deal, but at Happy Nails it was a much better experience for the money. My advice to the staff: don't take a client when you already have another one that you were working on. Also double check your work, once I had to tell her that she forgot a nail and other times I had to tell her that there were streaks and spots in my nails that need to be fixed. The staff should be more on top of that. Also alternate between doing one nail on each hand versus doing an entire hand at once. It's hard to keep it under the dryer for too long.

Liza C.

Well I like it here, if I get Matt and Tina I'm good. Matt did my nails and they lasted a whole month which is unusual for me cuz my nails grow fast. Other places I went my nails use to lift like no tomorrow. I'm going to get a fill soon and I'm sure it's going to be just as great as the first time. Oh and Tina oh Tina. She slayed my eyebrows. My eye brows were like bushy majestic caterpillars, now there slick and chic. Not too thick not to thin, great arch every. She can be a little more gentle, honestly she made me feel like my eyeball was going back into my skull. She applies to much pressure onto a customers body and eyes. But so far so good

I walked in as a new customer. Super excited about their $25 pedicure! My original nail tech is away for two weeks so I figured I'd get a fresh set here as well. I asked for medium long length ($15 extra ) and ombré pink and yellow. Long story short. I was so disappointed with the end result. I didn't even let him finish putting a top coat on. The lady barely scrubbed my feet. And all together I paid $80. Not satisfied at all. To top it off the charge you $5 extra if you use you credit card. Or they make you use their atm and pay the fee. I WILL NEVER recommend them again

I walked in and was told by guy at front of shop they could handle 2 pedicures. My brother and I sat in the chair and a lady who spoke no english said $45? $45? . I told her yes assuming she was going to do something fantastic . She started on my brother and I waited for 15 minutes for someone to show up to my chair and she said $45? 45? . This must be the magic number !! I said no and I ended up paying $25 . She said they do light clean up of foot and heals for $25 The difference between the $45 and $25 was not that much .He did get salt rubbed on his calf ( from dollar store )! What really pissed me off was the guy Mott charged me tax ??? Ive never paid tax on a pedicure have you??! Plus the ladies behind me weren't charged tax so I called from my car and he said he had an "arrangement " with his customers for flat fee! What a bunch of bull! Look at the photos of the $25 dollar job ! Pretty bad !

Delpha B.

I come here All THE TIME and I am very surprised at the mixed reviews. The owner recently updated all the tables and pedicure chairs. The place is consistently very clean, services are good and it is in my opinion the best pink UV gel place in the area. Eye brow wax services are good too!! I'll keep coming here because they are super consistent and nice.