Been going here for years for state inspections, oil changes, etc. They're always great! Super friendly and accommodating. Their prices are very reasonable. read more

My husband took my 2011 Toyota Camry in for an oil change & emissions inspection. Of course they showed him a dirty cabin air filter so he said yes to replacement - they always show you "a" filter that is dirty but who knows if it came from your car. They charged $99 for a synthetic oil change, $39.99 for the cabin filter! I had a coupon from Sterling McCall Toyota for $9.99 synthetic oil change but thought it might only be maybe $30 more and less wait at this place. The quicker service was not worth $90!!! read more

If I could give zero stars, I would! Employee number 238 looks like he hated his job and his life. Feel bad for the guy. Minimum customer service, which is fine by me I'm not much of a talker. But employee number 387 showed up from KFC, demanding me that I sit down in the lobby or stand in the rain. I did not want to sit I had been sitting all morning working. Nor did I want to stand in the rain, So I stood on the side out of the way, which didn't matter because there was no other vehicles or employees or customers Just me just me and 238 until employee 387 showed up and got in my face Demanding and barking orders at me. Came at me very aggressive! The most unprofessional Employee I've ever come across, he told me not to back, don't worry I will never come back, and I will spread the word about this place being a complete disaster. Very Low IQ/EQ disrespectful monstrosity of employees. Avoid this place. read more

Love this location! Service is quick and staff is knowledgeable. Ray is always ready to answer any car questions I have for him which makes me feel comfortable addressing any unexpected issues. Highly recommend! Thanks guys. read more

Please never ever go to this place for OIL CHANGE as they advertise for PENNZOIL but are filling QUACK OIL and charging for PENNZOIL charges. Photos are attached all these tanks you see are non-functional. I will be sending detailed information to the state as they  also do state inspection here( i have send an additional letter to ATTORNEY OF TEXAS) WITH THE HOPE THEY WILL TAKE AWAY THEIR STATE INSPECTION STATUS. PLEASE PLEASE NEVER EVER GO TO THIS PLACE FOR OIL CHANGE - their address is  : 10 MINUTE Oil Change, 3755 Hwy6,Sugarland Texas 77478. On top of it, Staffs are very rude and non-cooperative. **CAUTION *** NEVER EVER GO TO THIS PLACE FOR OIL CHANGE(PENNZOIL). Service: Oil change read more

10 Minute Oil Change - SEE THE RUST ON THE TANKS, - Auto Repair Near Me - Sugar Land, Texas

Have you ever used a place because they were convenient even if they weren't very good? Yeah, that's the case with Ten Minute Oil 'R Change. I needed to get my friend's car inspected for the yearly Texas vehicle inspection (yes, my friend's car, it's a long story). I knew of a place near me that did inspection, but that was over 5+ miles away. So, I headed down Hwy 6 looking for somewhere with the tell tale blue, red, and white Texas sign of places that do inspection. I was happy to see that there were very few cars there and I drove right up. I was greeted and thought it was off to a good start. Then I was left to my own devices. I did get my inspection. The sticker is on the car. So, why 2 stars? 1) They made me walk through the work area TWICE even though there was a huge sign that said "Customers not allowed in work area". I wasn't given a choice, I was told that I had to walk over the car lifts to get to the office and back. 2) There were several guys just standing around chatting and doing very little work. They were laughing and having a good time while customers just sat around and waited. 3) It's dirty. The waiting area had flies, it was grungy, and there was some awful talk show (Maury) about paternity tests and cheating spouses. 4) There is a big No Smoking sign on the counter, but the guy who worked the counter smoked up until he walked in the door and left his cigarette burning on the window ledge as he talked to me. He breathed his nasty smoke breath basically into my face as he took my payment for the inspection. Yes, I got my inspection. Yes, it was quick. Yes it was convenient, but I would avoid this place. There are MANY other places to get inspections done... go somewhere else. read more

10 Minute Oil Change - Auto Repair Near Me - Sugar Land, Texas

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avoid this place !!I came here for an oil change and when I left the oil pan plastic cover was flapping I looked under the truck and they broke the cover...I came back today to tell them what was going on and the guy said :OH you probably hit something on the road, I know for sure I didn't hit any They just don't wanna take the blame pice of shit place !! read more

POOR customer service. Unprofessional, unkind and rude...with a smile! That is the greeting I received from the older black guy with the lost hair and lots of grey. But the younger man is the total opposite! The younger man should be Manager! read more

My mom, my sister, my baby and me went to get our oil changed here because we were in a rush when we arrived there was a polite black man explaining to us what oil was going to get put on but there was also another black man which was bigger and was SMOKING WHILE CHANGING THE OIL I asked if it could set on fire he said no and told us to go inside rudely I said my baby is trying to watch the process he began to yell and told us to go inside multiple times yelling and the other polite black man told him to calm down then they started arguing about it so he left the job half way done and the polite man had to finish off for him. DONT GO HERE IF YOU DONT WANT TO GET YELLED AT it was 3 women and a baby that he was yelling at cmon now disrespectful I think his name was wreck or something like that PLEASE DONT GO ID GIVE IT 0 STARS IF I COULD DONT MAKE MY SAME MISTAKE I READ THE REVIEWS AND I STILL WENT LIKE A DUMBASS‍‍‍‍‍‍‍‍‍!!!!!!!!!!!!!!!!!!!!! read more

I've been going to this shop for about 16 years and never had a problem. They are fast, reasonable, and courteous. They always check the car and keep track of what needs done, but also good about saying what needs to be done now vs what can wait. read more

I pulled into this place with no cars there. Asked for an inose toon and was treated very rudely. Another car pulled up after me and was given priority service. All in, this place is horrible in every way imaginable. It's extremely dirty, the staff couldn't care less about anything, and the prices are very high. Do yourself a favor and skip this place and save yourself all the headaches that come with going here. All the other reviews are spot on. Edit:::::: After waiting 35 min to get a simple inspection I decided to leave after the manager started on yet another car after I got there. I grab my insurance and walked off. The manager, again, couldn't care less. Told me he didn't do my car because he didn't know where the keys were. What a waste. I ended up going down the street to Mr Car Wash Oil Change Express. The difference was night and day. It was 4 blocks away and miles apart in service!! read more

BUYER BEWARE! I was In the area and In need of an oil change so I pulled in to this place, a guy at the far end of the bay flagged me in. I popped my hood and got out of the truck. The guy quickly handed me a clipboard and told me to fill out a form that was on it as he advised me that an oil change was going to be some $135 for conventional oil or $185 for synthetic. I was quite shocked as an oil change at the Ford dealer is $99 (yes, it's a diesel truck) and $69 with a coupon. Next he proceeds to tell me that the "API CJ4" standard on the oil fill cap means that it has to have synthetic oil and the total would be about $200. I might have been born in the morning, but not this morning! After a very short thought I told him it was a no go and rolled out on them. Places like this are what gives others a bad name...... read more

I'd taken my vehicle for a re-inspection (cracked tail light from week before). The "man" who assisted me on today's visit was EXTREMELY RUDE from beginning to end (as if he was mad PRIOR to my arrival). After enduring much of his rudeness AND a highly INSENSITIVE and rude remark, I asked to speak to the manager. He informed me that he IS the manager very snarly. He went on to do the inspection, and once he completed the reinspect and drove my vehicle out of the bay, he simply handed me my key (no words of any kind). I asked for his name, he paused, said Ray then walked out the door in the direction of the shop area. I had to ask another employee for Ray's full name. THIS particular employee also made a remark regarding the level of rudeness of the manager. Gregg Bingham Enterprises can personally thank Ray for losing my business and I shudder to think of how many others because of this guy. Additionally, as someone mentioned earlier, I TOO had to walk through the shop area THREE times!! Such a safety hazard!!! The other employees were quite pleasant and helpful especially when the manager was NOT around. ALSO, there should be a telephone number/address posted for complaints and/or issues. I would not give this location any "star" rating however since I must in order to post a comment, this location will receive a 1 star rating! read more

Stop! Turn back now! Customer service is nonexistent, do yourself a favor and go somewhere else!

Couldn't do a state inspection on a Saturday . Don't advertise what you can't do . Most people get there inspections done on a weekend being the hours worked during the week . Good job turning away business . Lost the oil change job as well . read more

i would give it zero star if available. the MAN in charge is so terribly rude and doesn't belong in a service oriented business dealing with people. customer service skills is totally non existent. i guess thats why the other employee behaves just the same. Don't go here. read more

My dad comes here and likes them so I came by today. They changed the oil and ended up changing the coolant, filter and something else. They don't just change the oil, they check the car to see if anything else is wrong with it and let you know which is why my dad and Now I come here. I saw a review about how they talked and payed attention. They may talk differently but there was nothing negative about it. read more

10 Minute Oil Change - Auto Repair Near Me - Sugar Land, Texas

I wish I could put zero stars but, this place is a joke it's one of those places that says you have everything wrong with your car to run the ticket up. I came in simply for a state inspection and all the sudden needed an oil change, new wiper blades, brakes, hoses, and the Power steering fluid was out ( my power steering is a electronic motor! No fluid needed.) this place is for people who do not know anything about there car. Rude overall but very friendly when they start running your bill up. And btw the failed me without telling my why I made a complaint to the DPS read more

The worst place in Sugar Land to get an oil change. They are getting reported today. They are very Unprofessional, Rude, and Rip -Offs! DO NOT give them your hard earned money. They told me one price and when time to pay charged another. The manager told me to NEVER come back! The guy working outside was flirting heavy, just ridiculous! BBB report time... This place needs to be shut down.. read more

I am so mad at myself I stopped at this place because it was close and convenient. I just started to type this and read all the other reviews. This place is TERRIBLE. They lie cheat and steal when honesty would work just the same. Ray the "manger" lied about every single thing they did to my car and charged me double for everything. Heck I'm not positive they even changed my oil at all. What a DUMP - PLEASE don't give this place your hard earned money. read more

Typical oil change place, without the typical smile and welcome. I went in knowing that my oil was way over due but I didn't need a lecture from the mechanic. My engine needed flushed, I am not a car guy so I asked him to explain it to me, he kinda mumbled something. I went inside to the waiting area it was decent and they had the typical television talk show on. I was called out to the pit to look at my power steering they tried to cut me a deal but it is something I can do myself for under 60. Over all none of this bothered me but when the bill came I had a few "fees" that did not make sense. A fee to remove a plate to get to my oil... Shouldn't that be in the $40 oil change? I like transparency In a company... While my car is running great I feel like they were a bit too "quick handed" for my liking. read more

Pulled in 30 mins before they close with no cars there, i was the only customer and was greeted with negative energy about how i should have came more early. Ra-y made sure verbally i knew how he felt about performing the oil change for me. I let him know when I checked out how i felt about him voicing that to me and we had a small argument but i aint tripping I came here for an oil change and the man changed my oil and broke a sweat while doing it so i aint tripping! Because im a real man and i deal with love and i understand where he was coming from. I'm just mad because last time he wouldn't give me an inspection sticker because my windows tinting was too dark and he was just trying to follow the rules if I owned this place I would want more guys like him working here. Maybe he could be a bit more friendly but for real though changing oil and working on cars aint for no sissies its a hands on job and i respect the bredda if he reads this bless up yourself im sorry for not shaking ya hand everything good. read more

Quick, fast and efficient Great place and very friendly staff. Does an excellent job every time I have brought my car.

I was surprised that the mechanic told me I needed a flush of some sort because of my "mileage". The odometer is in metric, (how many Honda CRV cars would really go to 220 mph???) so how is it a mechanic could not tell the car was in metric?? Other than that, quick work, great friendly staff. read more

They changed out my battery real quick even though that's not what they usually do but it was an emergency since auto zone didn't seem to want my business. Did a great job, decent price and it only took less than 10 minutes. Good people. read more

Not an honest business. Every time I have come in the manager has tried to run the bill up, saying I need an "engine flush" and then continually trying to add other services I need. The first time I walked in expecting a quick oil change and walked out with nearly a $200 bill. I've learned my lesson. I've also noticed other customers checking out and heard the rip-offs and what he's managed to sneak onto their bill. I only came here for the convenience and unfortunately have not enjoyed this deceiving business and their dirty manager. These people are supposed to be honest and help us service our vehicles, not service themselves. read more

Stay away. Very rude and disappointing. Not an ice experience. If you don't want I be shouted at and treated like shit, don't go. Especially the guy in the front desk....man he is something... read more

As others have said it's your typical oil change place. I will say they get 5 stars in my book for their quickness. The 10 min in and out was for real, which honestly I didn't expect even though they said it. As others have said they told me I needed a flush and would "cut me a deal". I know places like this can't survive on $19.99 oil changes only but I don't like trying to be up sold on anything and everything. It sounds like they tell everyone coming through they need to get this done. I'm very skeptical that I actually did need it done and more that they just wanted to get more money. Also they tried to up sell me on the oil change to more expensive package as well. If you're looking for a quick oil change at a great price and can tell them no multiple times then go here. I would double check with another place about any additional work they say you need though. read more

They had a horrible attitude when I pulled up to the bay for my inspection, actually copped an attitude and yelled at me "I said pull into the parking spot!", all he really did was point to the left. Then when I got into my car after the inspection they ashed on my dashboard and burned a hole in my door. read more

Although it's not your Firestone or Goodyear type curb appeal the employees here today made my day. It really only took 10 minutes and the employees were all smiles and just very happy people in general. Mechanics can be taught, but the personality and feeling that they are genuinely nice human beings is a character trait you can't learn. Kuddos to the team there. Will be going back to get more work done they suggested. read more

Do not come here! They are extremely rude and they will try to make bogus claims just to make extra money off of you.

They seemed more interested in plus-selling stuff than taking care of oil change. Over-prices. Customer service was not that great.

Rude, horrible service! I went for a state inspection, pulled in at 3:55 and was asked "what you want man". I asked for a state inspection, and the response was "man, it's almost 5 o'clock, I ain't taking another one, you gotta come back tomorrow". Then walks away. Horrible way to treat a customer. read more

it is the place where we never even think of it. they are so brutal and unfriendly. They have broken my car parts and they are not ready to even talk to me and accept on this. They charged me lot and so brutal on responding. They treated as if we beg them for money. read more

Unless you have no other options, don't come to this place. The staff are extremely rude and they will upsell you additional items that you probably don't need for state inspection. Most likely they will tell you that air filters need to be changed. Extremely unprofessional, that you can smell the tobacco in the waiting room and bathroom. It's very hazardous that you have walk through the working area to the waiting room. I am not sure why people even come to this place, their oil change price is not even that competitive. read more

NEVER GO HERE As F W. posted, Rude, Unprofessional, etc. 3 times over the last few years and every experience has been horrible. Today I pulled in, and the parking lot and bays were empty except for 2 cars which were probably the employees. They guided me in and I told them I needed a inspection. I was told to go back out and park by the grey truck, which was in the back corner of the rear lot, leave the keys and insurance in it. I unloaded my son, put him in the stroller and we walked through the shop to the office. I said I needed an inspection and the man behind the counter said I needed my insurance. I informed him "the guy outside said leave your keys and insurance in the car" The man replies condescendingly "No he didn't, He said bring your insurance in", he wasn't even out there nor could he have heard our conversation. So I guess I don't listen correctly and I am a liar. I asked "that is what he said? He said bring the insurance inside?", knowing that he didn't say that. The man replies with "mmmmmm hmmmmm" nodding his head. I walked out and left, and will never return. There must be a reason the shop was empty when I drove by 3 others and each one was full with cars waiting. On a previous visit the shop was filled with what looked like the employees friends having a party. No one was wearing a uniform and I have no idea who worked there and who didn't. Never go here. read more

Went in for a state inspection only, but got charged for an oil change that was not yet needed and definitely was not requested. Tried to argue about the extra charge, but they wouldn't admit their mistake or take off the charge. They sure know how to lose a customer. read more

I needed a state inspection and this place happened to be conveniently on my route to work. I was hoping for a quick inspection so I won't be late for work. So I pulled in on the back and one guy told me to move my car inside the shop. Once I was in, I saw a middle-aged lady inside her car while her brakes are being inspected. She looked pissed and I don't know why. Now I got out of the car thinking that they are gonna work on it right away. Now when I told one of the guys that I needed a state inspection, he told me to move the car to the back and it will be a 20-minute wait. So now I have to drive back around to get it to the back. I was waiting again for them to start the inspection when one of their mechanics started shouting rather rudely that I had to wait in their waiting room. I did not understand what he was saying earlier but he did not have to shout. It was very rude and embarrassing. I waited for another 30 minutes when they finished the inspection. Now the state inspection sticker was placed crookedly and haphazardly. I was not very pleased with that. I cannot replace the sticker without ruining it. But having that crooked sticker being there for a year until the next inspection is really annoying. Also, there were white flaky stuff on the dashboard that looks like sticker residue. It is not very tidy work. I DEFINITELY WOULD NOT RECOMMEND THIS PLACE NOR AM I COMING BACK! read more

I'm done with these guys. Of three visits, only one has been a good experience. The first time I went in it was for a simple oil change on my wife's car. It went fine - not that there was much to it. The second time I took an old car in for an AC recharge before we sold it. They couldn't do it. I figured "OK, it's an old car and the compressor could be the problem. Whatever." But the last straw was today when I was told bluntly that they don't work on my kind of car. "Well, now you don't work on any of my family's cars" is my response. read more

Went there for an oil change this morning and they would not honor the $19.95 oil change special for my little Kia Rio hatchback. The guy was trying to charge me $40.00 because he said they didn't have any of the oil for the $19.95 price!!! He was rude and acted like the customers were a bother! So, I went across the street to Firestone and got great service at a great price! read more