Dad's used vehicles is an amazing place to buy. I have had my Tacoma for a lil over a month have…read morehad some issues with the vehicle which Rick and Chris both have taken care of the issues with no problem. The buying process was simple and smooth and they were very nice and helpful through out the whole process.I love my truck and would HIGHLY recommend dad's used auto to anyone 9/10!! Thanks again guys

I have always bought my vehicles from Dads Used Cars. They treat everyone fair. Reasonable prices…read moreand honest people.

Dan, Luz, and Doris are amazing. Super kind and have a great…read moreselection. I like the fact that they family owned.

The only reason I gave this business two stars is because the sales agent Jeff was polite. We came…read morein to see/test drive two vehicles, both of which were slightly overpriced based on market sales but still within a reasonable negotiating range in my opinion. We were fully prepared to pay the actual list price on one of the vehicles in addition to the standard doc, title, registration and taxes. The deal fell apart when they tried to tack on $500 for window tint which the car didn't have, nor did we need or want it and another $2500 as a "reconditioning fee". They claim that this is their cost to get the vehicle sale ready. Mind you, one of the vehicles we came in to look at was covered in dog/cat hair, had stains everywhere and reeked of cigarette smoke. False/misleading advertising and deal padding at its best. Dealerships like these give the used car industry a bad name as a whole. The cherry on top was when they told us the vehicle was actually priced $2000 lower than it should have been. Don't waste your time with this dealer unless you have a deal in writing before you even come in.

You tell me that this place doesn't deserve 10 stars if possible... drove in with fallen off under…read morecar shield which was bent and required car elevation to put back on and checking it over. Charge- $14.50 plus parts of $6.54 and did it after we just stopped in. Everybody in Phoenix better drive here!! Robert and Julie

We purchased a minivan from Craig Arnold several.months ago. I intentionally waited to post a…read morereview to see if anything went wrong with this vehicle and, if so, how Arnold's Auto Center would respond. So something did happen.....and the Arnold's team responded beautifully! Although this van had low mileage, it is 9 years old....it looked showroom new. STILL had a bit of that new car smell. Based on the CarFax it may have been in a fleet of private rental vehicles, but wasn't driven much so sitting dormant may have contributed to the gas pump issue that popped up about two weeks or so after we bought it. The Arnold's service team inspected it, made the correct diagnosis and very quickly had me back sporting around in our new van. So grateful that we chose to partner with Arnold's for this vehicle purchase. Will go here first whenever we need another car!

Tracy and Jacob are very kind people. They make things super easy and really go above and beyond…read more They made my experience great and have taken care of me.

I am very happy with the Vehicle purchased through Elohim, Payson location…read more Danielle was very knowledgeable on all vehicles and she helped me find a vehicle within my price range . I would highly recommend checking out their inventory and buying from Elohim!

First of all, Jason Beardsley is the MAN to go to and do business with. He was able to get my…read morehusband set up with a good reliable car. I honestly quite enjoyed talking with Jason. Now, this interaction ALONE would have gotten this business 5 Stars...the reason why i am marking this 3 stars is due to Ray Velasquez. This man has a fragile ego and will make snide comments if you say anything to the effect of not wanting extra miscellaneous warranties (they are a waste of money TO ME and is SHIT i don't need). He stated "I guess people prefer to pay full price for their repairs." WOW. Someone got their feelings hurt yet this is a PROFESSIONAL TRANSCATION. Personally, i would opt to go with the other Finance guy at this establishment. I nearly wanted to walk due to his incredibly rude comments. I apologized (though i don't think i needed to) for hurting his feelings as this was nothing personal. I would return to the establishment but i will NOT be working with Ray again. Yikes.

I purchased a 2020 Explorer ST new from Robert Horne. The sale was easy and fair…read more The vehicle has always been serviced at Robert Horne. I have had two unnormal service experiences with them and they had no interest in resolving them. The first one was a few years ago when the vehicle had a serious vibrate at highway speed. The vehicle had less than 20,000 and never in an accident. I had their service department inspect the cause of the vibration and was told the tires needed to be replaced and they offered to replace them at 20,000 miles for $3,000. I refused as the tire wear was normal and it was an issue with the tire, not maintenance. I contacted the tire manufacture, Ford Corporate and NHSTA. After some research by myself, the tire manufacture placed pads inside the tire to reduce road noise, but with the heat in Arizona, they come loose inside and cause the vibrate. The solution was to remove the pad, which the dealer did, after my research. They should be doing this and know this is a known issue with this tire. My current problem, with 30,000 miles, is the dealer is again telling me I need $3,100 of work for a front seal that is leaking. Now remind you, they are the only ones that have ever touched this vehicle. The service writer showed me photos of it, and I questioned why this was not brought to my attention previously as you can see it has been leaking for some time. Did they do this intentionally to let the vehicle get out of warranty? I did research and found this too is a common issue. I then contacted Ford Motor Company. I immediately received a call from Sayda Mendoza and has been doing everything she can to help me. She told me Ford would be covering this but needed to contact the dealer. It has been two weeks now and she has left several messages for the Service Manager Ramey, and she is telling me he will not reply to her. WOW! The service manager will not call back a representative from Ford? Not teamwork and I am sure if I tried to call, I would have no better luck. She has told me she has escalated this on her side. I told her I can take it to San Tan Ford to resolve the issue. She will reach out to San Tan Ford. Think twice about buying from Robert Horne if you plan to use their service department. Today (March 19th) I called Robert Horne, as the Ford Corporate representative informed me that she still had not received any updates. I asked to speak with the owner but was transferred to Brett. I'm not sure of his title, but once I explained the reason for my call, he seemed genuinely interested in helping. He identified me by my phone number, said he had printed out all of my paperwork, and told me he would transfer me to someone he believed could assist. That person was on another call, so he placed me on hold. While I was waiting, he checked in several times to let me know he was still working on it. On his last update, the call disconnected -- I'm hoping it was accidental. I waited for a call back, but none came. One notable thing he said while I was explaining my issue with the service department was, "They have had issues."

The car they sold me had a check engine light turn on within 2 hours of purchasing. It has been…read morenever ending problems and has been in the shop for months now.

Wow. Is there a way to post negative stars? Many obvious mechanical and body issues that they…read morefailed to divulge at the time of sale. Some of which were plainly obvious . Since already invested in this car, a decent amount of money, I'm kinda stuck with several repair bills. Some of which I was told was already repaired/ replaced . I am no longer a satisfied customer. And highly recommend nobody do business here! Just a warning. They should change their name to the lemon factory. Thanks for being so good, fellas!

Just another shady company trying to screw you. Outrageously Unfair financing, extremely rude…read morepeople. Sold me a jacked up Kia at a 500% markup with a "warranty" that covered nothing. Had the car eight months and ive had to replace the entire suspension system so far. THESE GUYS WILL SCREW YOU OVER.

Did not buy here because the ego of the salesperson Rick made me feel like he was a person I…read morewould never work with..great cars...great deals even..but at my age who is a key as what.

Good service in my visit. Needed to get a check-up on a brake line…read more They were professional, polite, and friendly. It only took them about 30 minutes to look into my inquiry. No service was actually required, and they did not charge me for the labor involved to check my car. A satisfactory experience.

I took my 2013 Ford Edge in because the brake pedal had a lot of travel in it. I had done some…read moreresearch and was told that it was probably air in the lines or something simple like that. I also found out that if you pump up the break pedal and it holds, it probably not the master cylinder, which makes sense. I told the guy at the counter I didn't want to spend a lot of money on it because it's an old car with a lot of miles on it, but I still use it as a backup. It's worth maybe $3,000. So I left the car and got an estimate a couple of hours later with $7,500 worth or recommended repairs, including a new master cylinder, brakes shoes, new hoses and tires, system flushes, etc. etc. I literally told them that that I didn't want to spend a lot of money and really only wanted the brakes looked at. It's an old car and I get that it has a lot of stuff that is wearing out. But maybe next time do what the customer asked and quote the job at hand first before you try to upsell a bunch of extra stuff.

I came from a long distance to see a truck located at 9948 east main in Mesa AZ this ideal…read moredealership was terrible . I was told by phone the truck price was 9991 and was a cash purchase so I took my checkbook to the dealership. Walked in and was told they were short people and please wait. Then I attempted to negotiate truck was told it was 11000 and if I was not going to buy it then don't test drive it. The sales person I believe felt that I probably did not have the cash to buy the vehicle . He was so rude that I was turned off by the entire visit. Never judge a book by the cover. He lost a potential sale today and should of attempted to negotiate the price. Customer service is a must in order for someone to spend their hard earned money. This place is not worth your time or money due to rude individuals placed there to sell vehicles.

Went in and bought a 2009 Toyota Tundra. They walked me through the whole process. From sales to…read morefinancing they did a really good job. The windshield had some chips right in the drivers view so they went ahead and replaced it at no cost. I couldn't ask for more as a customer.