I was honestly super disappointed by the drink I received. I was told that it was an iced tea when instead it was a smoothie when I payed for Boba, I did not receive any. Honestly, even the drink I did receive didn't have any real flavor to it. read more

I placed an online order and after 20 min I arrived to find out they were still working on it, which is fine because I expected to at least wait 45 min. However, after waiting over an hour, they told me that they would not work on any online orders bc they are prioritizing the ppl in line first. I ended up having them cancel my order, which I'm not even sure if they did yet because they can't print out a return receipt for me. read more

The girl at the front had ONE job and she screwed up. I was there waiting for my drink for over 30 mins when the drink was already out. I asked her THREE times if my order was ready. And instead of actually checking on the drink, she kept telling me to wait. Idk how hard is it to actually check. read more

We went almost an hour before they closed and they were out of boba. Usually I would give some grace, but this was the second location I have been to in a week because I really wanted to try it, and the first location was out of boba too!!! Very unhappy. read more

Too sweet even when I order minimal sweet, good drinks but always busy. Make sure you order online before you go

It's crazy to think that placing a phone order ahead of time would help with the long wait but I guess not. we waited for over an hour and asked how much longer, they had the audacity to say another hour, and said as of right now we are prioritizing the ppl who ordered here. Then later realized that's the time they close, so basically, they weren't taking any online orders until the store closes. They should not have even accepted any online orders in the first place then bc ppl are wasting their time driving only to realize their drinks aren't going to be worked on. I heard one lady said she wants a refund and the guy literally told her to call customer service LOL. read more

I had the worst experience yesterday night at 3CAT. My friend and I went to ordered our drinks which took 40 minutes however, only for them to say they ran out of what we ordered. We kindly requested to get Oreo mochi instead and I asked the girl if I could get the same toppings from my last drink to the new drink. This girl looked at me like as if she didn't understand me and my friend repeated the same thing and she understood her? Talk about RACISM. She looked at me and SCREAMED "I WILL ONLY DO THIS TODAY BUT DON'T EVER COME BACK HERE AGAIN". I kindly replied if you're not able to add the toppings that's fine just let me know instead of screaming and telling me to never come back here. After her and her coworker were laughing when they give us our drinks and looking at our drinks handing them to us...I don't doubt one of them probably spit in my drink because they took it to the very back where I couldn't see them. I honestly don't understand how they have someone like her working here. If food industry isn't for her maybe she should find another job instead of taking it out on others. read more

3CAT Handcrafted Beverage - Juice Bars & Smoothies Near Me - Tustin, California

Not effective by having the self serve kiosk and no staff taking order. All these customers don't know how to use the kiosk and making the line very long. This is not very efficient, have your staff take the customers order so the line can move faster. read more

Never go here ever! Service is terrible! Drinks are overrated! My drink tasted like rotten milk and when I asked for a refund they said it will be refunded asap but I never got it refunded. SMH never coming here ever again! Worst boba place on this damn earth!!! read more

They need help. The workers can't handle the volume. Waited over an hour and a half for a drink , they called my number and told me they don't have the drink anymore for the night.. Couldn't issue me a refund - told me I had to wait til next day to be given a refund. Thumbs down. read more

Costs 15 points to get a Free drink AND topping isn't covered. Every other boba shop does 10 points up to $7.75 value. Staff isn't friendly here, doesnt greet you. Staff doesnt look like they even want to work. They also take forever to make drinks. The prep time per customer is unusually high. Drinks are okay but the customer service just ruins my day. read more

Came in on a Tuesday night since the first time I came there was a LOONG line (it was on a Saturday night). Walking in, it's a cute cat aesthetic themed boba shop. The cups they displayed looked pretty and I loved their decor! There's PLENTY of seating which is great for hanging out, but definitely not a place for studying or focus. Looking at the menu was a STRUGGLE!!! I don't have the best vision but I'm pretty sure a lot of people struggled with reading the small font on the screen. I really had to stand close and squint to read the toppings & sugar/ice levels adjustments. They should really enlarge the texts & numbers on the menu!! After ordering, I liked how I could see on the screen and on my phone when my drink was ready and what number I was in line! Although, the time it said that it'd be ready at was not accurate at all. I got the white peach oolong milk tea with brown sugar boba. I was excited because it seemed like a really popular spot so I had high expectations. The brown sugar boba was the WORST boba I've ever had omg... SEVERELY UNDERCOOKED and not soft & chewy.......... It wasn't even sweet! I literally had to spit half my bobas out because it was that unbearable. The drink itself was good but I really can't justify it. I'd go again another time to try their "special" toppings to give them a second chance. STAY AWAY FROM THE BROWN SUGAR BOBA!!! read more

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Nice atmosphere, friendly team members, and great tasting drinks. What more could you ask for?

I ordered the Icy Peach and everything was fine. I waited 15 mins for my name to be called which is pretty normal when you come here. When they call my name, again after 15 mins, I get to the counter and they tell me they are out of Icy Peach. Then the employee just gives me a blank stare. I ask so now what? They said you want something else? I said no I would like my refund. I have to ask three separate times for my refund. Then they ask me "oh did you want something else?" Again I repeated no I just wanted a refund. I waited so long and nothing. Finally they get someone due process the refund and then I ask for a receipt to verify that I make sure I get a refund and they said no they can't print one out. So I had to take a picture with my phone. The staff was not helpful or informative. They should've told me when I ordered or as soon as they realized they were out. Not after 15 mins when my name was called in the line. read more

Sorry but this place definitely didn't live up to the hype. First of all the vibes in the shop are all wrong, not happy or energenic, it felt really heavy and solemn, the office soft jazz music didn't help. I ordered a floral boba cream and fruit melody. The wait was about 10 minutes for the drinks. I received the wrong drink, instead of a floral boba cream that has boba, cream mousse and pecans I just got a regular milk tea. I was already in the car before I realized the mistake and didnt want to walk all the way back to correct it. The milk tea tasted decent but nothing special. The fruit melody tasted exactly like a sunright fruit tea but the sliced strawberry was a nice touch. Both drinks I got regular sweetness and ice levels, the drinks were not sweet, more like 50%-75% sweet at other shops, the regular ice level was alot of ice so make sure you select less ice. Although the cups with their tall slender shape is attractive, be careful in your car as cup holders are useless in a turn, unfortunately some spilled on me. Would I come back? Maybe when they turn on their uber eats, I still want to try the floral boba cream... also take the 5 star reviews with a grain of salt, they are doing a giveaway for 5 star reviews. read more

Pretty and delicious drinks! Although it gets crowded, the wait was worth it. Will be back

The location is really convenient and seems really nicely decorated. I got a peach oolong tea latte.

Love the esthetic of the store, it's so cute with the cat theme! The drinks are just as good!

Good drinks, got the mango Mochi drink. The drinks are not too sweet and good location

Friendly staff, tasty drink , I would highly recommend 3catea to anyone who would like to try out some good milk tea! We arrived in the store early in the morning. There are not too many people and the line moves very fast! read more

store is very cute and clean. employees were nice and efficient. drinks were yummy! i came in for the gift deal and it was super cool. read more

3CAT Handcrafted Beverage - behind counter - Juice Bars & Smoothies Near Me - Tustin, California

I came here and got the matcha mochi and avomango sweet dew. To say the least, the boba here is good if you are a fan of golden boba. The mochi topping was soft, I was expecting it to be a little more chewy. The employees were nice and helpful in customizing the drinks. While the location is cute and minimalist. read more

Love their drinks!!! First time I tried their COCO MELON and CHEESE MANGO and it became my favorite already!!!

The customer service is really nice and the bag is nice! The lime explosion blows your mind

Very nice ambience inside and good boba. The coco tropical was not too sweet and mixed together the flavors of watermelon and coconut.

3 cat has some of the bests drinks in town! Since its opening I've been here at least 4 times a week. I always order their top Burley Mochi, Lime Explosion, and Mango Mochi. Their Mochi is so far the best i tried in drinks!!! Highly reccomend. read more

I wanted to try the mochi oreo drink. The service was fast. It was opening day, but the place was chill.

Great service and great drinks! The setting was very comfy, will come back and will bring my family to try this place!

Very nice fruit drink! Got the icy peach and avocado sweet dew and love them! Services are good and quick and good environment.

Great taste milk tea! Love their Mochi Barley Burst, chewy texture. Will visit again!

It's quite good, got the white peach oolong with less ice, and my bf had the mochi mango

The line a little long but totally worth it ! I got the lime explosion and cheese mango and both were sooooo refreshing. Will absolutely be coming back soon:) read more

The drinks were so slayy omg. I liked the cute cats they have on the walls, wanted to take one home though.

drinks come out fast. Lots of opening deals right now. Drinks are really good and aesthetically pleasing

Ambiance is very modern and bright. Service was perfect, and the tea is delicious. So happy that this moved in down the street from me. I will definitely be back. read more

took an hour to get our drinks because we ordered them online. they made the drinks of everyone in store (even those who ordered after us). we had to ask them about the drinks thrice before it was made. and one of the staff gave a slight attitude when i asked if the drinks were ready saying that "if the screen says started that means theyre not ready". i understand that, but at that point it's been 30 minutes since i placed the order and a bunch of them were just standing around and talking. read more

amazing drink :)) the service is amazing as well. will be back for sure with family and friends :) read more

3CAT Handcrafted Beverage - Juice Bars & Smoothies Near Me - Tustin, California

Great quality and store. Love this! Line is busy so come in early! Good ambiance, nice for social

saw the manager be rude to coworkers behind their back weird vibe idk drinks were ok at best. better boba for price point if ur in the area

my second time coming to the store... my first time i ordered mango sweet dew ... it was delicious ... the second time i want to try their avomango sweet dew drink .. hopefully taste as good as its mango sweet dew read more