In Spring 2025, system stopped working. Shumate tech informed me that the 6 y/o heating coil that…read moreTHEY installed was leaking coolant. There was none left. Put in 5 pounds of coolant, charged me $900. Two days later, that coolant had leaked out, too. (What did the tech THINK would happen?!) Needed to order materials to replace heating coil, should arrive early next week, then the week after, then the week after that. Meanwhile, I have no HVAC at all. Called another company, and was up and running in 2 days. Avoid. Avoid. AVOID.

My air conditioner was set to cool at 73 degrees. Noticing my home seemed a bit warm and muggy, I…read morechecked my thermostat: 74 degrees and 49% humidity. Uh oh! Something's amiss, and I got that sinking feeling, fearful that my AC was also sinking. Time to call Shumate and find out. I was referred to the nicest young man who patiently took me through the troubleshooting step by step, including, "Is your Humidifier turned on?" So sure I was that it was not, I said, "No, but please hold while I make sure." Oops! "Sir, it was ON." I corrected it, and immediately noticed the comfort level was already changing. I thanked him. My point in sharing my story is that a lesser person or a lesser company might have said, "Ma'am, sounds like you need a new compressor," or something similarly catastrophic. This employee was honest, and his integrity reflected well not only on him but also on SHUMATE. I forgot to ask for his name, but please check your records -- it was close to 5:00 PM today, June 27. And please tell Ms. Shumate for me that I am grateful to him and Shumate for having principles valuing honesty. Your loyal customer, Margaret E. Roney ("Peggy") PS: Please give my regards to Mr. Jim Bridges, another fine employee.

Appreciated Jay Ames so much! He's easy to talk to and got here right in the middle of my time…read moreframe, got to work and took care of business! He was so amiable through the whole process. We love Spencer, not just because of their products, but because of their wonderful employees! I can't recommend Spencer heating and air enough!

we have used Spencer Heating and Air for decades and they are a wonderful, family-owned company and…read morevery reliable and we have always had great technicians! Highly recommend!

I've been a long-time customer, having previously used some of the well-known (and very…read morehigh-priced) companies in the Atlanta area. Since switching in 2017, I've had nothing but positive experiences. They are professional, never try to upsell unnecessary services, and take the time to listen carefully to your specific situation before making recommendations. They consistently arrive on time and even call ahead before coming to your home. Many of my neighbors also use them, as word has spread throughout our neighborhood about the consistently positive interactions.

Very positive experience having them replace both of my A/C systems…read more Jason arrived 10 minutes before my scheduled time to give me a quote (does that ever happen?). They use shoe covers when they come inside your house to keep your carpet clean. The quote was reasonable. But, what got me sold was they could set up an appointment within a week to replace the systems. Chris arrived to the minute of when they said they'd be here. Also used shoe covers when entering the house. Was surprised it only took one person to replace both units, but the entire job was completed in under 6 hours. The quote and bill were all done electronically, which I personally prefer. The bill was exactly what they quoted and there were no hidden fees. Payment options are convenient and there is no additional charge for financing. But, I decided to just use my own credit card to pay for it. Great experience and highly recommend ClimateSmith.

I can't say enough great things about Mr. HVAC! From start to finish, the customer service was…read moreoutstanding. A special thank you to Rob, Chris, and Zack for their tireless efforts, professionalism, and dedication. They worked hard to get my HVAC system running properly and made sure my family and I were comfortable again. Their knowledge, attention to detail, and commitment to doing the job right truly exceeded my expectations. I had been with my previous HVAC company for more than 20 years, and they serviced both my home and my rental properties. After the exceptional service I received from Mr. HVAC, they've earned a loyal customer for many years to come. If you're looking for an HVAC company that values its customers, stands behind its work, and has an outstanding team, I highly recommend Mr. HVAC. Thank you again, Rob, Chris, and Zack, for a job well done! -- Florentino F. Pegues Sr. and Family

Awesome service and amazing quality work. Chris diagnosed the HVAC issue immediately, explained…read moreeverything clearly, and got my air blowing cold again fast. Fair pricing, honest recommendations, and excellent customer service from start to finish. Highly recommend.

This is an update to an 8-year-old review. My first interaction with Kennon was when I was trying…read moreto purchase my first home, and I requested an evaluation of the HVAC system in the home I was interested in. That evaluation was part of several issues that led me to run away from a money-trap property. Eventually, I found a home to purchase and have used Kennon for HVAC work since. My AC decided it was time for a stunt in the middle of the hottest week of the summer on July 3rd. Kennon was running holiday hours and staff for the weekend, not surprisingly, but they still managed to work me in and quickly replaced the capacitor. Christopher was quick and very kind.

Roddell was amazing! He made sure every single part of every unit was working properly, cleaned,…read moreand ready to go. Very friendly and professional!

Several people suggested we call J.P. Morgan at Gagne Heating & Air. He came out the same day and…read morestayed with us over the next few days as we worked with 2 other air-conditioning companies looking for the best replacement unit for our home. No sales pressure, but patiently answered all our follow-up questions as we learned the ins and outs of different systems. Based on their excellent reviews, their family ownership, 4 personal recommendations, and their price matching, we chose Gagne. The professional team of installers was on time, courteous, and considerate of our home, leaving not a speck showing that they had been here all day installing our unit. They also took the time to show us how to work our new system and left us in cool comfort. Thank you to J.P. Morgan, Phillip, Trey, Erick, Mike, and Arnold! We appreciate your professionalism!

Tripp was thorough, knowledgeable, communicates well, and was perfect with results. I will request…read moreTripp next time also. A great technician and service man. Gagne H&A was a recommendation by word of mouth, with high praise. This will be our H&A service now, been looking for a good one for some time . Thanks Gagne.

Dr. Fahrenheit HVAC was reliable, the customer service is professional and friendly, trustworthy…read moreand knowledgeable.

My AC system went out at the worst possible time, right in the middle of the dog days of Summer…read more The folks over at Dr. Fahrenheit were able to respond almost immediately to my service inquiry. The husband and wife technician team were at my house in less than three hours from my initial call, which was slightly ahead of what they had even indicated to me initially. They were able to get to it over a half day quicker than anyone else in my area. The technician team was friendly and knowledgeable, and were able to diagnose and repair the problem quickly. They explained the issue to me, and showed me the faulty component, and advised me of pricing for the repair before completing the work. After dealing with a few other HVAC contractors in the area, I can say that their pricing is more than fair, and I would recommend this company to anyone for their HVAC needs. I can't say enough good things about this veteran-owned company. Thank you so much Dr. Fahrenheit.!

I have done business with Stuart Pro for many years. My initial experience was excellent. They…read moreinstalled a Residential AC in my home in Cleveland, GA. Service was excellent and my technician was highly skilled. The service call today; Caleb the Service Manager came out to the house to make sure everything was done correctly and assist the skilled technician. Thanks for your professionalism.

When I moved, I wanted my HVAC system checked out to make sure I understood what I was dealing…read morewith. You all know HVAC systems can cost an arm and a leg, and I did not want to be caught by surprise. Their sticker was on the furnace, so I figured I would give them a call. I assumed they either installed it or were responsible for the maintenance, so having a unit history was vital to me. Every person I talked to was friendly and compassionate about my concerns when I called. They immediately set up an appointment. The best thing about the appointment was they asked me when I was available. In my experience, companies tell you what days they have available. If you have ever read any of my reviews, you know how big I am on customer service. The initial experience will undoubtedly keep me loyal. They came out and did a complete check-out of the system, made some suggestions regarding the outside unit to keep the coils clean, and recommended signing up for their comfort membership plan. I opted to give the membership a try, and I have not been disappointed. They have been consistent with keeping my HVAC system checked out over the year as we change from heat to air. On this most recent visit, Caleb K. checked out the system. He noticed my drain line in the attic had a dip instead of a constant downward grade. We all know what happens when water collects and cant flow. It could have had the potential to back up and cause a water leak. Another thing, during the winter service, the technician noticed that my pan float switch appeared to be damaged and not working. He replaced it with no problem. I can truly appreciate the attention to detail. If you are looking for an HVAC company, I HIGHLY recommend Stuart Pro as they have always been friendly, personable, and professional. If you decide to use them, tell'em, Drew sent ya! Yall be easy! Drew