This particular 7-ELEVEN can be hit or miss. Today was somewhere in between. It was a very quick visit. I decided to buy $5.00 worth of Super Lotto and Fahram completed my transaction, and I was on my way out. I didn't buy anything on this visit. The store was somewhat clean, trash outside was full, and I have noticed that they had some baked goods in one of the aisles that were on sale. Cookies, candy 2 for $3.00. I just got my ticket and thanked Fahram and he wished me good luck and for me to have a nice day. read more

The worst customer service, they treated like a you are the enemy .the ambiance is rare small bad You ask for something and the answer is I don't know I don't care How is posible this people manage a store read more

This is the store on Moorpark. I have been here numerous times and no matter if they are busy or not, you can't just get your items and get out. The clerk will ignore you for 10 minutes while you stand at the counter. Seems it's more important, whatever they are doing, than to take care of their customers. I was first in line and waited.... soon there were 5 more people in line u til they decided to work the checkout register. I find this very off-putting and super annoying. Why not just wear a button that says "I couldn't care less" about the customer. I HATE this store. This doesn't happen at other locations and I try my best to avoid shopping here. read more

I can see why this store has a 2 star rating. It's Pie Day 3/14/26 ordered 2 pizzas. A pepperoni and a meats pizza. My roommate walked to get them. When they got back I opened them and they were not cut, no biggie. I started cutting the meat pizza and it looked a little weird. So I took a bite. It was a barbecue bacon pizza. I was a bit disappointed but thought I'll try it. We had tossed the boxes so I figured I would just keep it. I tried 2 little squares because that's how I cut mine, and it was awful. All I could taste was a horribly overwhelming BBQ taste. Nothing else. We called they said bring it back, I said the box is gone and I tried to eat it. They said put it in something. So I did. I put tinfoil in the bottom of a paper bag and my roommate took it back. They laughed and asked if it was a joke. No refund, no partial refund. My roommate just tossed it. What were they going to do with it anyway. It's not like I was trying to to get something for nothing. We took it back. Just plain rude and God forgive me for this but the 7-Eleven stores in Florida, even in dumpy little towns are better than this. This is in Sherman Oaks! In the Valley! Their store is awful in general. Look at the other ratings. I do not drive and this was quick. What a poor choice. Never again. read more

Steer clear of the food, I got violent diarrhea from a hot dog and wings here. Don't think the dude manhandling the food barehanded helps.

Management needs to get in here ASAP. The attendant tried to charge for a soda even though I clearly had just ice. I tell him he made a mistake and proceeds to give attitude like it's my fault he's working here, he still didn't want to change it for the correct price. It really shows because this is one of the dirtier 7-elevens I've to. The soda machine is always sticky, floors are dirty, cup station looks like it hasn't been cleaned since they installed the machines. Would not trust any hot items from here given their disregard to cleanliness. read more

Employees need training at this location ! Just encountered an employee that couldnt read the lottery payout tickets to see that I was owed money. It was a small amount of money but its the principle . He then proceeded to help 10 other guests including other Lotto players while he checked with a manager. I wont be back ! read more

The store is dirty and lacks items. The ATM was down again. I don't think I will patronize this store again.

I ordered pizza at that place I payd everything off and then I was waiting for 10 minets while the casher were taking other orders when all customers left I asked to make my pizza already and he says "what pizza?" Not gonna lie food here is ok but how cashiers work it's completely terrible read more

All 7-Elevens are basically the same, let's face it. It depends on who's running it, who's at the register, how they stock the store, etc. Here's my experience with this one and I'm the only review you should pay attention to - all the one-star reviews are of similar stripe and I have never had an experience like that at this particular location. But first, let's get one thing out of the way - they don't care whether you like them or not - no 7-Eleven cares so leaving a one-star review doesn't hurt their feelings and you're not keeping people away. The only issue I've ever had at this store, and I'm not sure why this is, but some of the people who hang around outside the store are, well, let's be super nice - sketchy. They look like they'll either eat the head of a chicken or kill you. But the good news is, it's also a location where the police hang out late night, so that's reassuring. That said, I've never seen any of these sketchy-looking people actually eat the head of a chicken or kill anyone. Inside you'll find the stuff you find at every 7-Eleven. They've never been out of anything I've wanted. Some of the other reviews complain that the cooked food looks rank and old. Let me tell you something, if you're going to a 7-Eleven for the cooked food I don't even want to know you. The folks behind the counter have always been cordial and nice. Never had anyone be mean or scowl at me, but then I'm an affable nice old Jew, so they may sense that. All in all, the bottom line is this location is fine if you're looking for a late-night chips or candy run - I understand that most of the reviewers are are borderline alcoholics, so for them the beer run is really important. :) And there you have it, straight from the affable nice old Jew's mouth. read more

Ordered a sugar free slurpee from here for my diabetic girlfriend on postmates and the employees sent a sugar filled drink. Went in before taking her to the hospital, and the employees were extremely rude and couldn't answer my question regarding the drink. Disgusting place. read more

I asked for the Vanilla coffee to get a refill , coffee carton empty , the worker squeezed all the left vanilla serving into my refill cup but didn't bother to put in a new one to let me fill it full w VANILLA coffee-the big cup - instead he took the Mocha, (which I have a Doctors order to stay away from chocolate of any kind due to Hematura infection ), then He filled my cup to the full level last half w Mocha , that should be AGAINST THE LAW!! read more

The employees at 7-Eleven at 13307 Moorpark St, Sherman Oaks, CA 91423 are extremely rude and hostile, and both the store and its employees are filthy and could use a good scrubbing. For these reasons I am boycotting 7-Eleven and have encouraged my co-workers, friends, and family to do the same. read more

Mean employees don't come here they won't let you spend your money they limit what you can purchase

I love 711 but this location sucks. The customer service is non existent with the workers having their panties in a bunch and the hot dogs and taquitos on the rotating grill look like they've seen better days. And most importantly parking in this location is terrible. read more

Dirty dirty dirty always out of stock they use the same gloves to cook the food to serve the money to adjust their mask be careful if you eat anything out of here that's not wrapped read more

Pretty good one. I love that all 7- elevens have the same product for the most part. Clean and friendly staff. Area isnt bad. I like the customer loyalty points and free drinks once in a while. read more

7-Eleven - the front window of the store - Convenience Stores Near Me - Sherman Oaks, California

As far as 7-Elevens go, this one could do a little bit better. It's a 7-Eleven though. So if you're just looking for a convenience store, this is one. The things that make this 7-Eleven a little lower on the "totem-pole"? Well, there selection is really poor. They don't have all of the flavors of soda you might be looking for, or all of the different flavors of potato chips, or candy. Also, they're pretty bad at running the register. There's usually a line to check out, and there's usually only one person running a register, while someone else just stands around and chats with them. Also, the food stuffs that 7-Eleven usually has always seem to be out of stock, or not prepared. And last, but not least, there's usually something wrong with the soda-fountains or the slurpee machines. So you may, or may not, be able to get what it is you're looking for at any given time. So, why do I go here? It's right next to the laundromat I use. read more

I'm outside most of the day traveling for work. I picked up a slurpee here today and was so Hott and thirsty I drank to the last drop, until I saw what looked to be a.. "Wait a minute that's not a?!?!?" Yes. There was a pubic hair at the bottom of my slurpee cup. I immediately felt sick, as I drank the entire big cup. Just to put this out there-this was not me-I get weekly waxings "down there" not only that, I would have better hygiene than bring that Into a CUP FOR CUSTOMERS TO DRINK AND INJEST THE CONTENTS!!! This was DISGUSTING! I saved the cup as I may need corporate to see it. I feel sick and may be going to the hospital if I don't get better. WATCH THE CUPS CLOSELY HERE: THIS IS ABSOLUTELY VILE!! read more

Nothing special, but the employees here are super friendly. James in particular is always in a great mood, and never has a grumpy attitude.

I realize that a. Reviewing a 7-Eleven is an exercise in futility and b. Rating it one star is like giving a poor zagat rating to a dumpster. But I'm writing this anyway, because I can't sleep. I went in and got my groceries. The guy in line in front of me was offered a bag for his stuff right off the bat without him asking and wasn't charged. I got up to the register with my weird loner lady supplies (wine, donuts, cheese) and was rung up. Realized I wasn't offered a bag, and asked for one. I got a scowl (well as much of a scowl as one can muster when one is dead inside), and the guy barked "BAG FIFTEEN CENTS." Look, I don't like being stuck with you either, but we're neighbors. I shouldn't have to get your attitude just because I don't want to walk all the way to Ralph's to get my crappy toilet wine. Is it because I'm a lady and you're upset about ladies not having as sensitive a crotch area as you? Are you just a jerk to everyone but that one guy whom you gift a bag to every single time because he saved your family from a fire? TELL ME WHY I HAD TO LUG MY SHAME GROCERIES HOME OUT IN THE OPEN FOR ALL TO SEE JUST BECAUSE I DIDN'T HAVE CHANGE. Also the liquor store across from you has super nice dudes who don't charge for bags and I'm just going to them from now on, $5 card minimum and all. You know why? 'Cause they're classy. read more

Beware of this 7-11. They took my $20 bill for my purchase and gave me change for a $10. Keep your eye on your money because they will rip you off in a second! read more

7-Eleven - the entrance to a convenience store - Convenience Stores Near Me - Sherman Oaks, California

I would normally never take the time to write a review about a 7-11, but in this case, I had to. I would actually have given no stars if that was an option. I went in to get an iced tea and accidentally used one of the cups that was supposed to be for some frappucino type drink. When I went to pay, the owner or the manager of the store wanted to charge me for cup because I guess it must cost him a little more than the ones for the iced tea and sodas. I explained that I didn't realize that I used the wrong cup, and he was incredibly rude and nasty to me. While he tried to save a penny on his stupid cup, he lost a customer. I will never step foot in this store again, and from the sound of some of the reviews, other people won't either. There are plenty of other 7-11 owners that are happy to have my business. read more

Well, now I know why they say that 7-11 is where you will find no customers service. The coffee wasn't fresh, and I asked if they can reload it. I got a respond that goes between who are you to what the hell do you want from me... It is funny, all you need from 7 11 is the most basic things, and even that they cant provide you with. Why? I guess they just don't care, they assume that anyway you will come here. Well, this location is a place I will not see again. read more

Went there to get a cup coffee while in line the gentle wabted to get 2 sodas for 2 dollars the rude cashier stated he could not puchase the sodas like he wanted to so they go back and fourth for a minute. At this point instead of arguing with the customer who is paying and at the end of it all gets the sodas anyway. Wgen he leaves the cashier says crazy people. Well sir that person paid his bill which keeps your store open. #cannotstandrudecashier's read more

I always underestimate the hospitality I receive from the diligent workers of my local corner stores/gas stations. Y'all really turn the world. Thanks for making me smile today, Derril (Darril). And thank you 7-11 for the cheap water and salads cuz you know LA be taking everywhere else. Gas station life style ayyy. read more

7-Eleven - Eat fresh!!! - Convenience Stores Near Me - Sherman Oaks, California

7-11 oh my late night beer run heaven. For snacks, coffee, beer & ice cream this place is perfect. I also noticed that if you order from Amazon and don't have a place to ship to, you can select this local 7-11 and they have lockers for your goods. Advice. They do have a wide variety of coffee to choose from if you're in a rush and don't have time to stop at your local shop. Check out their ice coffee, it's not that bad. Usually they have beer specials on bud & miller lights. They so have IPAs. For food, I'd probably stay away. I know they're really pushing their pizza, but it doesn't sit well the next morning. The hot dogs are always skeptical. read more

Purchased a coffee, provided my phone to have the associate scan the app - he looked so very annoyed at having to do so. Purchased two lottery tickets and when I didn't undertand what he said, he raised his voice and said "you want lotto ticket"?. To say the service was awful is generous... read more

I've bonded with this place and the people who work here. Great SPOT Don't be fooled by the people who complain about a 7-11 on yelp, the drinks are frosty and delicious plus they have seasonal clothes and incense. Polarized sunglasses, ATM- nice, respectful kind people. That's cleaned up. read more

It is well known that customer service is not existent in 7-11. But this store is a hallmark of rudeness. The cashiers and employees don't acknowledge you. No thank you, hello, please, bye words exist in their vocabulary. They look at you with annoyance while holding personal cell phones and texting, and eating their own pizza with another hand. C'mmon guys - take your 3rld world country habits back. read more

Ewww! There are some rude people at this place. The place always stinks and they have very little inventory. We went in for tortilla chips and - nope! Wine - a few bottles, but no selection. read more

Worst service ever. Went in and spoke to the manager was very standoffish did not know where the nearest bathroom was very very rude will never come back. I actually left & went to find another 711. I would not even give it one star if I didn't have to push it to continue on this site. read more

This is thee best 7-eleven I have ever been to!! Great service, and always clean and freshly stocked. I enjoy starting my day by visiting this excellent location. The manager bicky is always nice and pleasant, and his employees are awesome too!! Frank, korina, tilak, singh, and the rest of the crew are always so pleasant that I have come to consider them as family, and I have come to know each employee personally, and have formed very special and unique bonds with each of them. They have upgraded their products, and have even started carrying delicious pizza. The food is alot healthier than people anticipate, and I definitely recommend this location! read more

7 people in line. 1 cashier. This happens more than it should. Especially when there are other employees in the store. None of them seem to care that a line is building. Times to avoid this location- 3-4pm on school days and an hour before lotto sales end. Maybe my standards are too high considering this is a 7-11, but having managed a quick service store, I expect more. The only reason I gave 2 stars and not 1 is because the employees are personable, despite their lack of concern when it comes to speed of service. read more