Again, came back, Robert took care of me this time and went over what I thought was a major transmission issue. In the end the team fixed a fairly minor problem, sourcing the best possible parts and working around my schedule. I can not say enough the about team. Coming back next time I have a maintenance issue!! read more

A/C basic check approx $30. 5 minutes later: Basic check + freon = Approx $60. 20 Minutes later: Basic check + freon + evacuation/vacuum/recharge = $130 20 more minutes - I lost consciousness during the 10 minute explanation of what how much and what else needed to be done. Total of about an an hour of time and $120(I a 10% discount for checking on Yelp) and still have a A/C that probably just needs some freon. Will get a second opinion ASAP! Note to self - read the reviews before checking to get the discount. read more

To be honest, I may have never went to this place if I hadn't lived in walking distance. I am glad I did. This review is only for an oil change. 1. You walk up to the counter 2. They add your info in the system if you're a new customer, for returning customers you are automatically pulled up 3. Pay 4. Wait maaybe 20 minutes in they lobby (comfy, but no frills) 5. You drive away It makes getting my oil changed so easy that I don't even put it off anymore. Plus, they have one of those rewards cards, which means I am halfway to a free oil change! read more

These guys are as legit as they come! I took my Honda Pilot in for a brake job, and they were able to get the job done within 2 hours. They have a nice lobby area with WiFi, so those 2 hours went by pretty quickly. The brakes on my car feel great now, and it looks like the truck will be ready for a road trip. Thanks again! read more

I live by Youniversal so when my Jeep's clutch broke down, they were the first ones I thought of. I had my jeep towed there, got an estimate of $1400 because, apparently, a leak had damaged the entire clutch system. They told me my jeep would be done on Saturday at the latest, but they didn't get it done until the following Monday. I was a little frustrated because I was paying for rides to and from work, but I'm not one to freak out about things I cannot control plus they said they'd discount a few bucks to account for it. When I got my jeep back, it made a really loud screeching sound anytime I'd turn. They took it back in, kept it for a day to check it, and their response was "It has nothing to do with us" I tried to explain to them that I've had the jeep for 5 years and had never had an issue with a loud screeching sound. It seemed odd that the moment they took it apart (for days), now it all of a sudden was making a loud noise. I have always maintained my jeep in the best condition and was extremely frustrated especially at the response "You should Google how it works." "Maybe you hit a bump or curb", he said. "That happens sometimes" How could that happen if they had my car? They gave me another quote. It would be another $600 to fix this new mystery problem. Another thing, they said they gave me a new brake rotor as a "courtesy" because they installed it to see if that was the issue. Because of this "courtesy" rotor, my jeep was actually going to make a LOUDER noise than when I brought it in to have it checked. (I had replaced my rotors pretty recently and I later found out this rotor was actually extremely cheap compared to the ones I had). Imagine paying $1400 to have your car fixed, having them damage something else that creates a loud screeching noise, and then getting a "courtesy" installation of a part that would make the noise even worst. I was upset, to say the least. The next day, when I attempted a U-turn on my way to work, my jeep made a loud noise and then turned off. I went to a reputable mechanic. I didn't tell this mechanic I had issues with someone else to see what they would tell me the problem was. As soon as this mechanic performed a diagnosis, he came back and said that whoever worked on my jeep last could've gotten me killed because the wheel was not properly placed. I asked him how he knew I worked with someone and he showed me part they had damaged, exactly how they damaged it. I paid $400 to fix their mistake, compared to the $600 they quoted me. If you're looking for a trustworthy mechanic that can handle bigger jobs, I'd stay far away. I paid so much money only to have them mess my car up like it never has before. They seem to be very condescending when they make a mistake they can't fix. Just read the owner's responses to bad reviews. I wish I had done that before deciding to do business here. read more

The team at Youniversal are quick, thorough, affordable, and just all around great people. I've always been one of those "Wal-Mart Auto" customers because it is "convenient" (aka their business hours), but you may have just converted me :) I came in today with a flat tire during rush hour 5 minutes after Youniversal closed. I was only expecting them to let me know what kind of flat I had--a puncture, just needed air, etc--and then if I needed a replacement then I'd go to the nearest Wal-Mart since it was past 6. Jessie (the attendant) was closing down for the day, but stopped to take a look and saw there was a huge gash in the tire. He advised me not to get it patched, but to actually buy a new tire--which definitely isn't in my budget. He went to the trouble of pulling some tires down and had the exact same tire for my 2010 Hyundai Tucson, a used tire but in really good shape and for only $40. Jessie was very quick and replaced my tire in less than 10 minutes, wheel locks and all. Not only was I grateful that Jessie and Deanna (in the office) decided to stay late to help me, but were genuinely happy to do it. I'm sending everyone I know to you guys! Thank you SO much for turning what could have been a bad way to end a stressful day into a good one. read more

I have take 4 different cars to Youniversal 2 fromy my company and 2 personal vehicles. Always great service, attention and coffee. Prices are affordable they are not the cheapest at all but is definitely worth it their price. I'll be back! read more

Stopped by for the first time and they did not disappoint! Danny was very helpful and they got my oil changed pretty quickly. Recommend this shop for anyone who wants to support local businesses, and in general wants to have proper care for their car! read more

Being a girl going into an automotive shop can be scary. I always feel like I have to take my dad with me because of the fear of getting ripped off. So here is what happened. I got an inspection and Jiffy Lube failed me because my parking brake wasn't working the way it should. They didn't work on this but they recommended Youniversal for repairs. Another friend also had recommended them so I gave them a shot. They got it fixed within the same day of dropping it off, and took care of my alignment while it was there. They had justification for why certain repairs were needed now and which ones I could put off. I totally felt the vibe of honesty. Paying for repairs sucks, but not as bad as paying for stuff I didn't need. I trust them wholeheartedly. I will be back for sure, just hopefully not too soon read more

Saturday afternoon: Called an hour before they closed to make sure they could fit me in for a car inspection. Sure thing. Got there and I was done in less than 10 minutes. Great people, great business. read more

I've been going to this shop for oil changes, flat tires, A/C, transmission issues, and they've always taken care of the problem. They have great, friendly people, this is definitely my go to place for all of my auto needs! read more

I've had my new Ford Focus for 2 years now and I want to keep it in tip top shape. That being said, I have since then taken it in for routine oil changes and tire rotation. The service is always great, the time I'm left waiting is minimal, and their shop is newly remodeled! I also used the restroom while waiting and it was very clean (a biggie for me) Once again, Youniversal continues to make my experience a positive one! read more

These guys are great!! I've been several times and they are very thorough and do a great job explaining the work that needs to be done.

This place left me completely satisfied...take this as an understatement!! These people offer great prices, awesome service, & are friendly people. Just the qualities every business needs. I am an official client. Zach is the man! read more

I live my life very proud of where I came from. I choose not to stay in the "hood". To better myself and family. That's not a bad thing. Like my daddy said. Karma will bite back. One day or another. read more

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I love these guys. I only come here for inspections because I have a moped, not car, but I have recommended *at least* ten friends here and they are never disappointed. There is a comfortable, air conditioned, place to wait which is a rarity at these places and the service is quick. I've had friends who needed their car towed to the shop, and they always come within the hour and receive repairs for honest and not exaggerated prices. read more

This has become my new "go to" auto repair shop in Austin! Their personalized, friendly service and the fact that they will not try to sell you something you don't need cannot be beat! I bought a battery from them a year and a half ago, but recently started having issues with my truck not wanting to start. I wasn't sure if it was the battery, alternator, or a bad terminal. I took it to Youniversal and they figured out it was just a bad positive terminal. While they didn't have the part in stock, I drove a half mile to the AutoZone on 7th and picked up the necessary part and Youniversal installed it for free! read more

My car was making an awful noise. I looked under my car and saw that something had come loose. I called up Youniversal Auto care and explained to them over the phone what the issue was. They knew exactly what the problem was and were able to see me that afternoon. Something in my undercarriage of my vehicle had come loose. They were able to fix it really quickly and did not charge me anything! They had awesome and quick service! I now go there for everything! read more

My husband and I always take our cars to Youniversal to get inspected. Anytime I try to take my car anywhere else, their machine is broken or it takes a long time. Not the case here! Their machine always seems to be working and we can get in and out without wasting a whole lot of time. The next time you need your car inspected take it on over to Youniversal where the owner Johnny and his crew can help you out! read more

Youniversal Auto is the BOMB.COM! The staff works quickly and the pricing is very reasonable! Stop by and ask for the owner Johnny! He has the best customer service skills. read more

PLEASE READ*** This was my experience at Youniversal. My check engine light comes on and I quickly scramble to get it fixed before major damage is caused to my car. Do what most people do and look for a decently rated mechanic who could get it done. I go here and talk to Robert who I initially think is a good guy. Give him the problem (O2 Sensor) that was pulled in a code over at O'Reilly Auto Parts. I get a call later saying that my intake manifold is cracked and it's going to be $1000 total to fix!! No way, I said. I'll pass and eat the damage because that will put me in the dirt. So I drive it away and to no surprise the check engine light is still on. So I go to Pep Boys on Lamar the next day. NO CRACKED MANIFOLD and O2 sensor wasn't the real issue. It was a vacuum leak. Got that done and now the light is gone and I feel better. Youniversal not only didn't do their due diligence to check for the root cause of the check engine light, but they tried to push on me that at had a crack in a major part of an engine. By the way, looked up the cost of a new manifold... $200. Will never go back here and hope that you do the same. Maybe get your tires rotated here or the oil changed because that's probably the only thing I'd trust these people to do. read more

Great place and great folks. I needed my car worked on quick amid this covid crisis. They did great and got me back on the road! Thanks guys!! read more

I went to get a brake light replaced and the service was impeccable. I drove up and Danny was their to assist with no wait. I bought a bulb to save money but I purchased the wrong size by a size. He educated me and provided the correct bulb size with no extra charge. Taking about service! I would definitely recommend this shop. They are efficient and definitely know their stuff. read more

Johnny and the guy there at Youinversal are always amazing. They get me in and out super quick and they are all always very friendly. See y'all again in another 3k miles!! Thanks guys for everything y'all do each day, You are greatly appreciated! read more

Took my car in last minute from a cover that was dragging underneath my car as I drove. They took me in quickly, removed it, and didn't charge me at all. Super friendly guy helped me too. Astounded by the service here. read more

If you need a quick and awesome inspection stop by youniversal auto care!!!!!!! I was in and out and ready to go within 10 minutes :) Everytime we get repairs done we are always happy with the job they've done...... read more

I will never take my car anywhere else!!!!! They have saved my car many times! Because of a fault at the dealership I bought my car from, I drove my car until it basically had no oil. Took it to O'Reillys to check the oil level and was told there was probably irreversible engine damage and that it would probably need a new engine. I was referred to Youniversal Auto Care and they were able to save my engine and save me HUNDREDS of dollars! Recently, I began hearing a whirring noise coming from the front of my car. I immediately took my car to Youniversal Auto Care. They diagnosed the problem very quickly (something that is a common problem in my make/model yet has no recall). Unfortunately I brought my car in too late in the day and they had to keep it over the weekend but I literally got it back right after they opened the following Monday! The total was about $300 LESS than they originally quoted! I'm a young, female, college student and have never felt like they were cheating me or overcharging because I "wouldn't understand anyway". They explain what they do/will do in detail, break down costs so I know what I'm charged, are willing to discuss everything with my family, save time and money for ME when the can, and are very kind and understanding people!!! They go above and beyond to do what they can and it is greatly appreciated! Between the major problems and normal oil changes, Youniversal Auto Care ALWAYS takes the best care of my car and I will never go anywhere else! read more

New to the area - quick and painless auto inspection on a busy Saturday. BUT... even better service a week later. I didn't have tools and a bolt had rusted holding on my old plates. Took to to these guys and they Got the old bolts off found new ones from their bench stock and scraped the sticker off. Free. Great service will certainly return- highly recommend. read more

These guys are the best! They walk you through the whole process and make everything as transparent as possible. Very professional and friendly. Would highly recommend! read more

Turns out after going to another shop these guys gave me bad advice and it almost cost me over $500. If you want a place you can trust send me a message as I think it would be rude to post another shop's name in this review. read more

I really like this shop. I got 4 new tires here, as well as a tuneup, and I shopped around, calling lots of other places. I've been here twice, and plan to make it my regular auto shop. They are clear, clean, efficient, affordable, and direct. I also like the fact that it's a family business. read more

NO STARS! As I write this review I see an offer for a free lb of freon deal. How convenient. Well my boyfriend went here to get some freon put in. Of course we understand that if there's a leak, they can't do just freon (I read previous reviews). However, I should have gone by the few bad reviews of this place and not have gone. Well I did. WASTE OF $$$$$$. It was $96.00 for an inspection, brake light bulb and to get freon. He said there was a leak, BUT HE STILL PUT FREON IN??? We left and my A/C was blowing hotter than it had ever before. I bet these guys created the leak. Then told me it would of course be $562 to fix. They're schemers! DON'T GO HERE!!!!!!!!!!!!!!!!!!! read more

Been coming here for years with my cars. I have recommended family and friends over the years and always have been thanked for it. I know automotive isn't something people look forward to but these guys will shoot you straight and are as honest as can be. It takes dealing with crappy mechanics to really appreciate what these guys do. Highly recommended. read more

DO NOT GO HERE! My husband and I spent over $500 for this shop to "diagnose" and fix our car that was overheating. Not only did we drive away to find that our car was still overheating but went back for them to tell us that they could check to see if the thermostat was the issue (which should have already been done in the $75 diagnostic) but it would cost us an additional $200. Take your money and your business elsewhere!!! read more

Came in on a Friday morning for an oil change. They were quick, got me in right away. Reasonable price and friendly staff. They also have a customer loyalty program - buy 5 oil changes get one free! This is in my neighborhood, convenient, and I'll definitely be back! read more

BEWARE!!!!! got completely screwed by these guys...they said it would be a minor AC fix (electrical), but then, after $84 in labor- compressor. They claim to be giving good deals- ie free lb of fren, but why did they tell me the week before that the freon was 100%. This isnt my first time being given the run around by them (they somehow got my other review to disappear) but you can bet it's my last! I was loyal to them for 3 years. BEWARE! (unfilter on the bottom left to see other 1* horror stories) read more

I'm a big supporter of local businesses and I'd do anything to help out local businesses. After reading reviews with high ratings about Youniversal on Yelp, I had high expectations about Youniversal and to tell you the truth, I was disappointed. Sure, services were friendly and prices are decent for oil change, inspection, and tire rotation but what really hurt the rating was the lack of communication between mechanics and myself at Youniversal. I took my Jeep in for a oil change and tire rotation. Oil change was a success but it was tire rotation that had me concerned the most. After Youniversal, my Jeep was not same. Nobody informed me about the issue or bothered to follow-up with recommendations except that they just handed me papers with services that had been done on my car. During the service, I saw a couple of mechanics talking about my tire rotation and pointing fingers at my alignment, and of course, I wanted to know what the issues they were having but they failed to follow it up with me personally about it. Not even one mechanic bothered to approach to me about it. After I left the shop, the tires of my Jeep started to click, click, click, click, and click constantly that irritated me to no end. I suspected it may have something to do with CV joints or alignments. I would have followed it up with Youniversal but after the lack of communication, I figured it'd be a best option to follow up with a different shop. My friend recommended Silent Automotive to do a follow-up on my Jeep and mechanics at Silent Automotive were very, very informative: they walked me through visual inspection, explained issues about my Jeep, showed me videos about what were wrong with it, and everything else in detailed explanations, something that Youniversal had failed to do. UPDATED: DO NOT go to YOUNIVERSAL for tire rotation. They switched tires in a wrong format instead of X format. My issue was resolved immediately after another tire rotation at another shop. read more

These guys rock! They saved me hundreds of dollars because they caught a warranty problem on some past work at another car care facility. Most mechanics would just fix it and not tell you the issue. You want a honest mechanic go check them out! read more

Awesome service as always! I came in because my tire had been losing air twice in the last week so I figured I better get it fixed. They found a nail in it, which I had suspected and they were going to patch it up. Well after taking the tire off the technician came back in and said "you might wanna look at this first" there was interior separation and a bubble all on the inside so from the outside the tire appeared fine. The technician said he wouldn't feel comfortable just patching the nail hole because this tire could blow out because of the other issues. Very thankful the technician noticed the other defect. I keep coming back to Youniversal and situations like this prove they have a knowledgable staff that cares about your safety. I ended up not paying much more than what the patch would have cost me for a used tire that had the same tread as my other 4 tires. The tires I have are from Discount Tire and were no longer under warranty so I bought a used one and its been great so far. read more

This place is in my hood and they are very friendly and reliable. I usually come here to get my oil changed. I call ahead to gage the wait time and they are generally accurate. I even have a punch card so I get discounts on future oil changes. I've had so many bad experiences at Jiffy Lube that I would never go there again. I wouldn't hesitate to recommend this place. read more