1. A-1 Self Storage

    1. A-1 Self Storage

    0

    Belmont, CA

    A-1 Self Storage

    4.7 (130 reviews)
    Open 9:00 am - 5:00 pm

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    Response time

    50 minutes

    Response rate

    100%

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    Sarah J.

    Great check in! Went really well. Super easy to work with and reliable. Explained where my unit was

    A "Pod" shipping container taking up two parking spaces, when it could have fit in one. I'm sure they'll come up with some lame excuse!

    I was there 3 months and they raised the rent 40%, so I moved!! Nice facility. Questionable security. Terrible management. All storage facility's raise the rent like clockwork, usually around 10-15%. It's the business model, and IS NOT tied to inflation. They are depending on people not being willing to move, especially when the next facility is going to do the same thing. HOWEVER....40% IS SIMPLY GREED! I talked to Tim the "manager" about it, and he said he would see what he could do. He never got back to me. When I told him I was moving he offered to reduce it. However, I was fed up with the poor management at that point, so I moved. Manuela the other "manager" had no idea how the alarm system worked when I moved in (it apparently doesn't!). She had to walk halfway down the aisle and wave her arm to get the light to turn on (a condition that still existed when I left). One day, a guy had leaned 5 sheets of plywood against the stairwell fire exit door while he loaded or unloaded his truck. I called the office and reported it. Manuela came up to my unit and told me that; "he had to have somewhere to put his stuff while he moved". I explained to her that the stairwell was emergency egress (escape), and can't be blocked by law (it should be marked and isn't). The fact that she is "managing" this facility and doesn't know that is ridiculous! In fact, common sense should tell her that NO doors should be blocked. The alarm supposedly only reports to the office (nothing audible at the unit). The unit is supposed to be disarmed when you enter your code to get the elevator, and rearm a few minuets after you shut your units door and leave. One time during business hours, I mindlessly followed someone into the elevator without entering my code. It didn't occur to me that I hadn't entered my code until I left, 2 hours later. No one ever responded to what should have been an alarm. As a test, I made a point of doing the same thing any time someone happened to be going into the elevator. No one ever responded! I I told Manuela about it and she said that they would have known about it because there would be a record of the alarm. Obviously, a "record" that someone was in my unit does me no good after the fact, and they never raised the issue anyway!! Parking can be tight. The day I left, they allowed "Pod" to drop a shipping container that would have fit in one parking space, smack in the middle of two parking spaces! I could go on, but hopefully you can see why a 40% increase was far too much to pay for all this fine management.

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    10 years ago

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    Margo T.

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    9 years ago

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    Margo T.

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    10 years ago

    First month free works in my favor for the large 10x 10. Jon was very professional and got me in the same day. I live the month to month.

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    10 years ago

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    Margo T.

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    11 years ago

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    10 years ago

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    Margo T.

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    17 years ago

    They are very excellent and used them for about 8 years now to store business equipment...

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    12 years ago

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    Margo T.

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    11 years ago

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    Page 4 of 4

    Ask the Community - A-1 Self Storage

    Review Highlights - A-1 Self Storage

    What sets this facility apart from any other is the PHENOMENAL customer service provided by JP and Antonio.

    Mentioned in 29 reviews

    Read more highlights

    ZippGo Moving Boxes

    ZippGo Moving Boxes

    4.9
    (339 reviews)

    ZippGo moving boxes provided a wonderful service for our move. After seeing some neighbors using a…read morereusable box service, I decided to look into using something similar. ZippGo rents you a certain amount of boxes based on how many rooms/square feet you are moving, and they deliver the boxes to your address, you use them for a move, and they pick them up at the new address. It was easy to schedule and make sure the drop off and pickup worked at an appropriate time. The boxes themselves are sturdy plastic, and the top interlocks so you don't need any packing tape. The boxes fit on top of each other which makes them easy to stack and move. You can also pick box inserts that are designed for plates and glassware which made it so easy to move these items. I would recommend ZippGo in a heartbeat- it made our move faster, easier, and more eco friendly too!

    I am so incredibly grateful for ZippGo! I tried going back to regular cardboard boxes that I picked…read moreup for free for a small move--big mistake! The difference in packing efficiency was so noticeable compared to my last few moves using their system, that I reached out to ZippGo this morning with a last-minute request to switch over. Even though their driver was already on the road, Sarah was incredibly responsive and quickly worked out solutions to get me what I needed in record time. Sarah and her driver, Javier's, dedication to customer service was truly impressive. That said, I'd recommend planning ahead rather than making last-minute requests like I did! Note that their drivers don't work on Sundays and Mondays, so be sure to schedule your box deliveries in advance. ZippGo's reusable box system is a genuine time-saver that makes moving so much easier and more streamlined. 10/10 would recommend to anyone moving!

    NorthStar Moving Company

    NorthStar Moving Company

    4.5
    (84 reviews)

    The worst movers I have ever used I have moved several times…read morein my 68 years, and my experience moving from California to Texas with NorthStar was the worst I have ever had with a mover. My framed artwork (two posters, a batik from Indonesia, and a lithograph) completely disappeared once the packers in Berkeley took it. When the boxes arrived, some of them were smashed in and it was clear they had not handled my goods with care. Multiple items were damaged. Administratively, they were equally awful. I asked them to provide all written terms and conditions upfront before I signed and put down my deposit, and they assured me they done this, but at the last minute, when I obviously couldn't hire another mover, they insisted that I sign additional terms that were very one-sided in their favor. (I did not sign these and made notes on the document regarding the duress they were putting me under.) For the document authorizing the final credit card payment, they tried slipping in a provision saying that I authorized them to make any other charges they wanted. (I removed that language, but it was a pretty sleazy trick to try to pull.) Then, when they delivered my goods (minus the artwork), the driver insisted that I sign a document saying I had received everything, which was clearly false. When I explained this, he threatened to take all of my goods back if I did not sign. (Again, I did not sign, but made notes regarding why on the paperwork.) I would never use this company again.

    NorthStar did our last 3 moves and we would recommend them to anyone…read more Our recent move was the smoothest yet! Felipe and his team (Noel, Henry and George) arrived on time and ready to go. They're professional, fast, friendly and took great care with all our belongings. What really impressed us was the speed at which they worked and how well our furniture (and other items not in boxes) were padded and wrapped so securely. The unload went just as smoothly and at each location, not a speck of packing material (they brought tape, wrap and other supplies) was left behind. Amazing! Thank you Felipe and crew for taking such good care of us and being so efficient. We also appreciate the kindness and positive attitudes and smiles despite how hard the work is!! Best move yet!!

    A-1 Self Storage - selfstorage - Updated July 2026

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