Installed a new garage door and opener for us. Quick service for a fair price. We appreciated their efforts and would use them again.

Quick and efficient service. James helped install my garage door opener from Home Depot. Good service, no problems compared to other reviews. Rest assured, you're in good hands. read more

If I was able to read the reviews before I was assigned them via Home Depot, would've never gotten this far. True to the other reviews, they called me shortly after my purchase to tell me that the garage door I ordered would not work and that I would need to buy one they supplied. Of course, the one they offered to use was not available on the Home Depot site. The price they quoted was double my purchase price and installation fee. Checked yelp and see that other people suffered the same fate. Home Depot couldn't even return the installation fee so this is what they bank on. Thank god my credit card company disputed the transaction. You guys are trash and hope you go out of business. I reported you to the BBB. STAY AWAY read more

Beware, definitely get estimates before having them do anything. Super expensive and pushy. I realized took advantage of us convincing me opener or and needing replacement. Then didn't even have a lightbulb for with all they charged. Definitely will not recommend. read more

had a large order of five garage doors from my business. The team arrived on time all of the doors were installed successfully in a timely manner. (only thing to note was that in one of the garages there was cardboard boxes, trash and some debris left behind that my maintenance team had to clean up, but nothing too major.) Thank you team! read more

The technician Brain installed my chamberlain garage door belt opener B2202 T today. He arrived on time and completed it in a hour very efficiently. He also explained how this opener works and patiently answered my questions. I booked it through HD during checkout and the price was very reasonable. Highly recommend A&J! read more

Juan installed my new garage door opener today. I watched the entire process and was totally enthralled with the quality and speed of his work. An outstanding employee, needless to say if I need this service in the future I will contact A & J immediately. read more

I purchased the "Secure View 1-1/4 HP LED Quiet Belt Drive Smart Garage Door Opener with Integrated Security Camera and Battery Backup" from The Home Depot, which included installation. A & J Doors did the installation. It has been working perfectly since then. read more

Had my garage door opener replaced by Brian. The installation was part of my garage door opener purchase through Home Depot. He was punctual, professional, quick, and cleaned up after. I am very pleased with the service. read more

Very poor service. It's hard to believe a large company like Home Depot uses them. Our garage doors were installed after I opened twice now one won't close. Crazy thing, now they can't come back to fix them for two days, which is better than the six days I was first offered. As far as I am concerned this is not good business.. read more

Horrible customer service. They came today to install our garage doors. The installers worked very quickly, which I guess was bad. One installer closed the garage doors for me and opened them, nice. when they left I closed them a few hours later it's not working. I called and they couldn't come back for 6 days, after supervisor now 2 days, regardless, this is bad service. I expect the day of installation it should be working and no matter what someone should come back. Very poor service. read more

They installed a chamberlain 1 1/4 horse IQ open the techs. name was Bryan he was nice clean, proffessional and on time and took old opener, it took him a little over a hour he new what he was doing, very happy with there company there lucky to have him. read more

I'm always fascinated by the different experiences for the same company. Mine, with A&J doors, was perfect. I quoted two custom width contemporary steel doors with two local companies, and both came in at $3400 per door, installed. Lowes price on essentially the same door was $751 for the door and $698 for the install, each - under half the cost. Both were fully insulated steel doors with steel inside and out. However, Lowes couldn't make a custom width or custom color; but I figured to paint them myself, and I could live with a standard width. I ordered the doors, and Lowes contracted with A&J doors for the install. Art, from A&J, came out shortly, was helpful and knowledgeable, and said that A&J could remove the end caps and shorten the doors by 2". He also agreed that they would deliver the doors to me a few days before the install so I could paint them. The door builder, Wayne Dalton, was surprisingly good at communication, but nevertheless it took 7 months for the doors to be built and delivered. Not A&J's fault - mostly just the pandemic and the surprisingly high demand. A&J informed me of the delivery date and scheduled the dropoff - correctly - and I painted the doors, a fairly easy task with a roller. A&J then scheduled the install, which happened this morning on schedule. Rick and Freddie, the installers, did an absolutely first rate job, and couldn't have been neater, better at communicating - and could not have done a better job. All this for about 40% of the cost if I'd ordered through a garage door company. Incidentally, the Lowes salesman was great - until I placed the order - then he was terrible and offered no help for the process. All of the "Goodness" came from A&J read more

A & J Doors - Garage Door Services Near Me - Livermore, California

To say this company is horrible would be an understatement. We bought a garage opener on Home Depot website and added an installation as well. The price for the installation was by far the best around these here parts. We were looking forward to a new opener installation and then that day came and we came upon a harsh reality of A & J Doors. Turns out this horrible company is the only one subcontracted with Home Depot in my area. A guy came to install new opener and we immediately felt uneasy with his persona. He was abrupt, seemed agitated. So he started unpacking the box and stuff went flying. A car clicker landed on hard concrete floor and I asked him politely to be more careful with new equipment. He mumbled something so I left him to do the job. Not even 10 minutes passed and he came knocking on my door leading into the house. Telling me he won't be doing an installation after all. Asking him why and he told me to talk to his manager. Meanwhile, he is throwing new equipment back into carton box. So I reached out to his manager and immediately felt a metal in her voice, confirming they won't install new opener under some bogus reason that something is not right with the door itself. But the rude tech confirmed that door is well balanced before he unpacked the box. I asked her what will happen to the installation fee of $150 and she said they don't have any way to collect it unless installation was complete. And there was her biggest lie! Right after I expressed my frustration about service not complete, she said I can talk to Home Depot and they will cancel my installation. Turns out, A & J Doors marked the job as complete and collected my fee of $150! I was going in shock when I called Home Depot and found out about that . Meanwhile, the moody tech Scott was long gone while I was on the phone with his manager and left garage door wide open! What a douche move it was! My honest advice to anybody out there, stay away from A & J Doors company and if you purchase your garage opener through Home Depot, just buy the item and hire some third party company to install it for you. Not A & J Doors! Their low rating speaks volumes and nickel and dime ripoff strategy will eventually catch up with them. read more

Thank you to A & J Doors for repairing our broken garage door spring. Deann was very accommodating with scheduling and Scott did a great job! He was punctual, efficient and knowledgeable. We would highly recommend them. read more

A&J Doors installed my garage door in Oakland CA in July 2024. I had ordered it through Home Depot. Juan came and measured the door space and gave me good advice on preparing for the installation. A&J Doors kept me informed on appointments when the door could be installed and were flexible on scheduling. It was actually Juan again who installed the door. He helped correct a mistake that I had done. He was very pleasant to work with, explaining what he was doing and how to operate the door, how to maintain it. Very happy with the whole experience with A&J Doors. Thank you! read more

Awesome communication and very very good work. The prices were very comparable to other companies I researched.

I purchased a chamberlain, garage door opener from Home Depot Jan. Or Feb. and A& J doors installed it and connected everything perfectly! The tech went above & beyond my expectations. Dang, I didn't get his name He was extremely knowledgeable about every facet of a garage door opener and garage doors. I would highly recommend them. read more

I would like to extend my sincere appreciation to A&J Garage Door Co. and their Team of Professional installers. On 9/10/22 Rick and his partner installed a New Clopay Garage door I purchased through Home Depot and did a fantastic job! Extremely clean install and they paid very close attention to all the details. These gentlemen truly take pride in their workmanship and reputation! I Highly recommend A&J for all your garage door needs. read more

A & J Doors - Garage Door Services Near Me - Livermore, California

Wow, these reviews made me really nervous and in the end we had a GREAT experience. We ordered a garage door opener from Home Depot and A&J Doors was our installer. Chris showed up, was on time, and had the old garage door removed (and that original install in this house was done by what I can only describe as someone who either has ZERO knowledge of ha going a garage door opener, or they were higher than a kite and didn't care, I'm guessIng the latter is the case). Chris got the old one down, new one up, safety sensors in, opener on the wall, and helped us program it to WiFi, in an hour and a half. Chris was really nice and easy to work with. If you're reading this, and then reading the horrible 1 stars, I'd say don't worry, this company was great, on time, quick, nice, and knowledgeable. read more

Purchased a door opener from Home Depot and it was installed by A&J Doors. The gentleman showed up at the appointment time. He was very professional and thorough in his work. The new opener was up and running in no time. He also explained the pros and cons of different brands. Recommend them for any help with garage doors. read more

Did a piss poor job installing a garage door opener. One of the cables came loose as a result and then refused to fix it because "the problem is with the door, not the installation". Stay away. read more

Contracted through Home Depot for Genie Garage door opener . Bryan came out and in 1 hour had the job done including installation of external key pad and indoor opener . 4 stars for job well done -- he even advised me to fix the garage door rollers/hingers for noise . read more

I would highly recommend A&J Doors. The day of the scheduled install Michelle from their headquarters called to say they had a problem, that 1 of the panels to our double garage door was missing from the order. She immediately upgraded me to a door they had in stock. That was a big upgrade from uninslated to insulated. I didn't even have to ask, she offered. The team of Rick and Andrew were on time and did a great job. No wasted motion in their process. Very professional and polite. I ordered the door through Home Depot where their price was about $500 cheaper than any of the other independents. Very happy, thanks read more

We had a very good experience with our recent garage door instillation. Rick and Andy did a great job with our new garage door instillation. Both were professional and worked very efficiently. We are very pleased with the results. Thank you so much. read more

I used A & J Doors a couple of times. Replaced the Garage door opener and later replaced the garage door. I had no problems. Excellent work. The technician was on time and efficient. read more

I used this company through Home Depot to replace my old garage door opener. The price is way more reasonable than all the quotes I got on Yelp. I expected to wait for weeks but this installer called me the next day after I bought the opener and paid for everything at Home Depot. I accepted the next day appointment the company offered. The customer service rep on the phone checked the opener's make & model and suggested me to buy another model since the one I bought won't be covered under the warranty. So i went back to HD to get another opener. The installer arrived on time and did great work. Everything worked as anticipated. No mess left behind. Very professional! read more

I bought a garage door from Home Depot and they contracted with A & J Doors to do the installation. They had good communication, they answered the phone when I called, and the project was completed quickly. It was a very painless experience, which was a surprise for me after dealing with so many incompetent companies who miss time windows and don't answer their phones! read more

Run. They do Home Depot installs. If you're in SF, they wait till you pay for their on-site initial inspection to tell you you need a lead certificate to get the install completed, otherwise it can't be done. My guy pretended to confirm my measurements, gave his little spiel about Home Depot getting caught disposing of lead doors improperly so I need a lead inspection, and then took off. I got the lead certificate. They didn't think that was going to happen, so when the installer showed up with doors never properly measured during the on-site, they 'discovered' they had the wrong size. 2 more weeks of waiting. The installation was the bare minimum to say they were hanged. Missing pretty much all the door parts/accessories. It took 2k to get a proper company to come in a do legit install. Happy to do it Avoid this company like the plague. If you're not getting ripped off, perhaps you're just not noticing or just a first time home buyer learning the hard way. The doors, themselves, are beautiful. read more

My garage door stopped working in the middle of the night. I had called A & J to set up an appointment. The technician arrived on time, he was very knowledgeable and made sure to answer all my questions. When the technician returned to complete the work (I had to order a new part), he was very professional, arrived on time, finished way sooner than expected and made sure I was comfortable with the new product before leaving. There were no hidden fees or charges. I would 100% recommend this company. I had gotten another quote from a much larger company and their technician tried to replace everything when not everything needed replacing. Very satisfied with A&J! read more

I don't know how else everyone has done with their service. 05/04/2021, I had to replace a garage spring, because the old one that had lasted for years broke. The guy said, he was going to replace it with a heavier duty spring so it would last longer. Will it lasted, until 08/17/2023, then it broke. I believe he said, it only had a one year guarantee. If he had installed a truly heavier duty spring, like he told me, it would have lasted for years, like the old one. Luckily, I didn't pay a lot of money for it. Oh well you get what you pay for. I went with a totally different company and I've got a 12 year guarantee. So be careful for what you pay for. I trusted him. Oh well that one was on me. read more

We had A and J Doors install a garage door opener yesterday. They arrived on time as promised. The installer was professional, and did a fine job. I had a question about programming after they left and they got back to me this morning, first thing. I highly recommend them and will use them when we decide to replace the 1-piece door. Two enthusiastic thumbs up for A&J! read more

Had an excellent install of a new opener by Scott today. Purchased through Home Depot and contacted by A & J Doors timely. Also flexible to my schedule. Noticed a broken spring literally a hour or two before the install time. Called their office and Scott brought what was needed in addition to a sweet NEW opener. Went over remotes and pin pad location. Very fair and competitive price on the springs too. Many thanks to Scott as well. Was a pleasure. read more

Home Depot contracts with A&J Doors to install doors bought there. We called around because we have a support beam 5 feet inside our garage, necessitating a special type of install. A&J came out TWICE for an estimate, measured, and guaranteed that they could do a "high install" in which the door rolled up vertically into an arch area/pocket in our garage ceiling, and stated that the door would not hang over the garage once rolled up. We agreed to the install. Then the owner went on vacation. We had to contact them several times to schedule the install itself because they'd forgotten about us, but then they finally scheduled the install. Install #1: Two men came, looked at the garage and said "uh...you want a high install? That's not going to work." I explained that A&J Doors had measured twice before and guaranteed it. "We'll look into it." And then I returned into the house. When I came back, they'd done a regular install job WITHOUT my authorization (horizontal, going directly into the beam). It hung over the door by a solid 7-9 inches when opened. They also stated that the motor A&J Doors told us to buy wasn't going to work well with the door. The men didn't care whether we were satisfied or not, just stating that they'd knock a little off the install fees. My partner wondered if they treated me this way because I am a woman and they didn't think I needed to authorize the work. The door closed very slowly and sometimes took two presses of the button to work. We contacted A&J Doors about the miscommunication and inappropriate install. They promised to sent a manager out. We scheduled an appointment. Install #2: Two different workers came out. They were clearly not management, but appeared to be contracted by A&J Doors. They proceeded to say the same thing...that a high install wouldn't work and it wasn't possible. They then did a horizontal install just a couple of inches higher, leaving less door hanging over the edge (just a few inches). But still the wrong type of install. They said that the motor should work fine, but at this point, I didn't trust anything they said. The door works okay, but I'm highly suspicious of a company that guarantees a type of install that they can't actually do and then doesn't communicate with their contracted workers AT ALL to guarantee their work/install job. They either lied to get our business or have poor professionalism to not follow through with the correct type of install. In sum, I do not trust this company at all, and will never use this company again. read more

We had such trouble getting our door opener installation scheduled through Home Depot after buying the door opener online. The local Home Depot gave us the number for A & J. A & J got me an appointment very quickly and even came early. They got the installation done fast and professionally. Highly recommend! read more

I was very disappointed with this company. The communication was completely unsatisfactory. Normally, I write detailed reviews to provide specifics about my interaction but in this case I think it's sufficient to state that they are not a company I would use. read more

I purchased a new garage door through Home Depot, and A&J Doors was contracted to do the installation. They arrived on time for both the initial inspection/estimate confirmation and for the installation of the door. The installer was friendly, did a great job, and showed me how to use/program the newly installed door when he was done. No fuss, no upsells. Just a great (and shockingly quiet!) automatic garage door. read more

Chris came out to install a garage door opener. First he fixed a broken hinge that holds a section of the garage door together then continued the install. He made it look so easy by being well organized. After the opener was up and operational he proceeded to test it. What he discovered was the garage door would hit the corner of the cabinet that came with the house. He said that is what caused the hinge to break and it had to be removed immediately or the settings would be off. A simpler solution - Chris pulled out his sawzall removing the protruding corner. Problem solved. He also lubricated the hinges. Also he spent a few minutes showing me how to program the controller and how to test the springs. I highly recommend A & J Doors. read more

We bought a garage door opener through Home Depot and these people were sent by Home Depot to install the unit for us. They came and instead of installing the door they tried to sell us a different unit and refused to install the unit we bought from Home Depot even though we had already paid for the installation. We complained to Home Depot who said they will send us a different installer. These people came again and again, they tried to sell us another garage door opener. This business is very dishonest and has no ethics. Do yourselves a favor by contacting a different company. read more

Just had A & J Doors install my new garage door opener. Nice guy and did a good job. In fact, I had crimped pin terminals onto the existing control wires and he thanked me for that and indicated that using those was a good idea. All-in-all a good experience. read more