I bought a car at the at the north I 35 location. While in the process, they answered every phone…read morecall every text within minutes. When I got home I found I had missed a small crack in the headlight housing. I thought I was OK since I was manufacturers warranty as well as an extended warranty that I purchased. The Kia dealership says no because it was caused by an outside influence. Now enterprise won't answer my texts. Weird how that works. Now I am out 1200 bucks for the headlight.

I cannot say enough good things about Claudia and her team at Enterprise Car Sales. My husband and…read moreI had been looking for a Prius to downsize and get a ride that was more fuel efficient. The car was in mint condition, and they immediately went off to fill up the tank and wash the car as we were going through the paperwork. Claudia was exceptional in walking us through the process and giving sound suggestions on warranties. Her manager (I can't remember his name) went above and beyond to negotiate the best interest rate. Great experience and incredible customer service. We will be back when the time is ready to purchase another vehicle.

Recall repair and oil change. Ended up with a tire purchase too. The service advisor was great…read more Even the manager stepped in to ensure I was getting helped. Work done timely and with photos. Reasonable pricing. Fast turnaround around. Why only 4 then? 3% charge if using credit card. Which most people do as who carries $600 around ? Many charge 3%. BUT here's my rub - No accounting - dealer claims I paid cash for the repairs and charged me 3% - that means they don't claim the 3% as income AND I can't claim the 3% as expense. My receipt does the repair work and cash paid - not the extra $60 for processing. Moreover they said the debit card is not subject to the 3% charge. Why? Same processing service. Finally - they don't tell you up front - which is something the service advisor should do out front. Heads up to the 3% or use debit card - or get the cash. I would have saved $60. Seems like a little bit it's really not. Bit not enough to lose more than one star

Very disappointed with the service I received. When I picked up my car, there were a lot of leaves…read moreinside, which makes me question how well it was cared for while in their hands. On top of that, my A/C is now making a noise that wasn't there before. I received a text that my car was ready, so I arranged to be dropped off -- with an infant -- only to end up waiting another 30 minutes once I arrived. That was incredibly frustrating and inconvenient. To top it off, my passenger seat was completely leaned back, like someone had been relaxing in my car. That's not only unprofessional, it's unacceptable. I won't be going back, and I wouldn't recommend anyone get their car serviced here.

I bought a used CPO truck from Jordan. My salesman, Tim Lee, was very attentive, knowledgeable and…read moreengaged in the whole process. I've bought a dozen cars in my time. Working with Tim and the managers at Jordan definitely ranks up as one of the best sales experiences I've had. There was an issue with possibly not driving the truck off the lot that day. Tim, managers, and repair people worked to ensure I drove off in the vehicle I wanted. I highly recommend Jordan, Tim Lee and the whole team. It was a very positive experience.

I recently had the pleasure of purchasing a 2024 Ford Bronco Badlands and I had to share the…read morewonderful service I received. From the moment I walked in, I felt so welcomed and valued as a customer. William Dee, our salesman, was so knowledgeable and attentive to what best fit my needs/preferences for a new vehicle. He took the time to explain features and options in a way that was easy for me to understand, making it a stress free experience. I appreciate Jordan Ford for their transparency and honesty in pricing with no hidden fees or surprises. I absolutely love my new Bronco Sport! It is everything I had hoped for and more! If you're in the market for a new vehicle I HIGHLY recommend visiting Jordan Ford and asking for William Dee. You will not be disappointed!!!

Autumn she was a honest and very informative sales person working with me to get the best deal…read moreremotely possible

I bought a 2025 Nissan Kicks last year and recently received a notice for recall on it. I…read morecontacted the service dept to get the recall addressed and was told to br:ing the car in on Wednesday at 9am. I asked if the work would be done in one day the person on the phone assured me that would happen. Big surprise...the work was not done that day. I called and left three messages for Angelo in service and never received a call back to get an update on the car. Finally, at about 7pm Wednesday evening I was able to speak to Chris who was very apologetic but informed me that the car had not even been looked at! Chris assured me that the car would be ready so I could pick it up on Thursday morning and be out of the dealership by 9am. I should have known better than to believe that but ok...benefit of the doubt...I tried to have faith. I was told by Chris I would get a call by 7:30am on Thursday to arrange my ride from home to the dealership. At 7:45am I made a call to the dealership and spoke with someone who told me they would not be over to pick me up until almost 9am. OMG!!! When I finally got to the dealership, Chris wasn't there and Angelo was nowhere to be found. At about 8:45 Angelo appeared and I was informed that they had still not started working on my car. REALLY???? Finally at almost 9:30 I got the car. However, because of the delay I wasn't able to help my elderly neighbor get to their doctor's appointment for which I was supplying the ride. Nice job Nissan! I wonder if dealership service departments will ever stop making promises they can't keep...

T.C and Austin were very helpful and worked with me to get into a 2026 KIA Sorento! They made the…read morewhole process enjoyable to buy from a dealership again! It you need a new KIA go with T.C and Austin they'll get you into a new car in no time!!! Well be back again in the future to purchase another vehicle.

Service department- appointment for 1st oil change 11am . I waited and waited the car did not go…read moreinto the bay until 1:03 pm . An appointment does not count for your turn. The next car to come up in Q is the next car to be serviced. The service Department are so laid back they seem to be on "island time". I asked the salesman about this and he agreed this is not right. So from now on I will be at the gate at 8:30am for my appointment and take an uber for breakfast then call before I return. Very disappointed with "free oil change" when you buy a Kia.

Getting the car in for a 5k service today. The Mummy is playing in the Customer Lounge. Whatever…read morehappened to Brendan Frazier? Happy Motoring.

I was treated with such care at World Car Mazda North. I appreciated not only Cody Goodwyn's time…read morebut his genuine support and patience throughout my day of purchasing my Mazda 3. Very low stimulating music. I also appreciated how each dealer wasn't trying to fight over which person gets to me first. The coffee could be better, otherwise very nice and clean place! (I came to this place before I even read reviews about this location because I was just shopping around, but i definitely would recommend Cody Goodwyn as your dealer. My sister and I both left with a new 2026 vehicle) I also want to add that for the financial part of the process you will be taken to Kia next door, I just didn't really like that part of going back and fourth from one building to another.

I have gone through the same exact thing I cannot wait until I am finished paying it off. It has…read morebeen broke down more than it has ran and when I report it it's OK for them to do shabby business in Florida. That's allowed put you in an unsafe car that leaves you stranded in every worst place possible and sits in the shop for months on end, because it overheated so much it burnt two of the heads, and they had to be reworked.

Worst company ever!! Not only the people here are rude and disrespectful but I've only had my car…read morefor a year. 6 months after having the car it started overheating and it is still overheating. The service people does nothing but make things worst and you have to pay out of pocket diagnostics and service fees for things they screwed up. Run from this company and don't waste your time!!

Such a GREAT experience here and would recommend this CarMax to everyone! I did most of the…read morepaperwork online so it did make it easier when I got there. We were early to our appointment but Leo helped us as soon as we came in, he had multiple customers at the moment but was putting the effort to help everyone as much as he could! They were short staffed so it did take a little longer than it probably would've but everyone there was apologetic about the wait time and you could tell they were doing what they could! I'm so happy with my experience and will recommend this location to everyone now!

Mikaela in the business office single-handedly ruined my life. I paid over 8,000 for a down payment…read moreon a vehicle I was asked to return, upon returning the vehicle Mikaela and Jerry informed me that the only way I would be refunded for the down payment is if I allow them power of attorney to sign my name. Mikaela personally cancelled the refund of my deposit and is informing me that she doesn't have a manger on site. So either she the one managing the location or shes lying.