I have trusted this shop with my auto repairs since I moved to Franklin 9 years ago. I totally…read moretrust them with my vehicle. They are always honest and straightforward and they have such a love for what they do, and it shows. I will be a customer as long as I live in this area!!

I have been a fan of Grove Street ever since I moved to the area. I was looking for a place to…read moreservice my cars and was thrilled to find one so close by. Then I experienced their service and quality. Making an appointment is ridiculously easy. There's constant communication from them when your car is being worked on. They give you everything not only in writing but in an email that you can say if so you can plan future work. They help you know what needs to be done immediately and what can be deferred to another visit. That is almost unheard of. I'm so used to getting a high pressure sales pitch every time my car goes in. That doesn't happen at Grove Street. You're given a list and almost like a to-do list you receive things that are immediate concerns, things that can be deferred and things that are acceptable and already being worked on. They have loaner cars if you need them and they even offer shuttle service to and from your house. Everything is explained in advance and their prices are incredible. It's a great value. I've not had a bad experience and I've been there at least 20 times between my two cars. I can't recommend them enough

I brought my son's car in because of a grinding noise coming from one of the tires. They called a…read morefew hours later and said 'good news, there was a pebble caught in the wheel, we took it out, no charge'. They could have done nothing and charged me a few hundred bucks; they could have done work or replaced parts I didn't need and charged me a grand. Instead, they did the right thing. This is actually the second time they've provided 'over and above expectations' service, and it's the reason I bring all of my family's cars here and recommend it to others. Obviously the news can't always be this good - sometimes you really do need work and it can require costly parts or labor-intensive service, but that's exactly why you need to find a place you can trust.

Called a day ahead to get an appointment set for a tire rotation and an oil change. The man who I…read morespoke to on the phone confirmed that it would take just around an hour (as expected). I dropped it off today at 10:30, planned to run a few errands and pick it back up around noon the same day...the man who checked me in mentioned they would give me a call when it was done. A few hours later I hadn't heard anything. I called the shop around 1:30 to check on the status. They had not even started on my car. Said they were "just now getting to it" Fast forward to 4:30pm and still no call. I called the shop again and was told that they had tried to reach me and thought they left a message. I verified that they had the right number on file - they did. Now picking up my car over 6 hours after dropping it off. Do not bother scheduling an appointment or plan on getting your car back anywhere close to their time estimate.

Quick state inspection. I experienced a very short wait. They took care of what I needed done.read more

Highly recommend. Amon and his mechanics are my go-to for all repairs and maintenance. They're…read morealways fair, trustworthy, honest, great with communication, and quick with turnaround. Thanks again, FT&A!

Had rear brakes done on my Toyota. I knew they needed to be replaced. He was really busy today, yet…read morehe got me done for under his estimate which I thought was fair. We always take our car there as we know he will do only what is needed.

Called to ask for pricing and scheduling to mount and balance winter tires on my 2021 Audi. Guy who…read moreanswered the phone gave me a long drawn out excuse about how they don't want the work because German cars are so complicated. Glad to hear they're so busy they can turn customers away, but am (very) disappointed to be turned away by a local garage for something as simple as a tire mount and balance just because my vehicle doesn't fit into their ideal portfolio.

Family owned, reasonably priced, and their through put is impressive. I was able to drop off my…read moretruck with no appointment for a brake diagnostic, resulting in 4 new brakes + pads + fluid flush that was completed in a couple hours.

Thorough and honest. Just wow! I love my 2012 Subaru but she's having some bigger issues these…read moredays. I keep my cars, so I had every intention on replacing the catalytic converter at Midas instead of the dealership because of cost. $5k at the Subaru dealer and probably around $1500 at a local Midas. Not this place- they gave the car a full inspection and came back with an honest list of repair needs. To the point where they could give me an estimate, but it's more than the value of the car. Here's the punchline. I'm from Nevada. They could have taken advantage of me knowing they will never see me again. They didn't do that. They were honest. Good luck finding a mechanic elsewhere with this level of integrity. I'd give them 12 stars if I could

Reliable And honest, they do a great job at fixing any problem with your car from oil changes to…read moremufflers to engone trouble. They also are good at trying to find something wrong when you have no idea what the noise is coming from under the hood, and they're not ridiculously priced. Yes, I definitely would recommend going there. if you're not sure. You can always ask for them to check out your car and they will tell you what's going on and How much it will cost before any work gets done. Very satisfied...

Trustworthy and reasonable. I found NCC when I moved to Franklin in 2015 and have been a regular…read morecustomer since.

Best place around.Any of the social media sites always has Charlies mentioned a lot and for good…read morereason.They are reasonably priced and every time I have been there it costs less than I thought it was going to cost.They don't try and sell you services you don't need.They are good mechanics that have been there a long time and you can see why.They are not just part replacers.This place it tops in the area and I would even travel a little to continue to use them.

Awesome and honest service EVERY time!! Appointments are flexible and convenient. Jay is great!read more

Trustworthy, fast and reliable! Ray and Anthony were incredibly helpful. Love Hogan Tire!read more

I brought my car in for oil change, tire rotation, and tire pressure monitor replacement; then my…read morewife's car for rotation. I marked the tires beforehand, so when I picked up my car, it was apparent that the tires were never rotated although it was on the invoice. I brought this to their attention, and they immediately took the vehicle back in to perform the rotation. When I got home, I realized that only the driver's side tires were swapped front to back. The passenger tires were not touched. On my wife's car, the tires were indeed rotated, but greasy fingerprints were left on the armrest. I have purchased two sets of tires from Hogan and have been satisfied with their service until now. I don't know if the technician is to blame for this shoddy service or it is a systemic problem with Hogan.

I got a new alternator put in, only for it to fail three days later, on New Year's Eve. They put in…read morea new part, but were extremely rude to me during the whole process, including me trying to get any sort of reimbursement. They told me to take them to small claims court, and were extremely rude. Beware.

If you want rude service this is the place. They act like you are interrupting them. After today I…read morewill be getting my car inspected elsewhere. I don't need a song and dance, just a hi what can I do for you today as they take my money for a service provided

Mike Glynn I've had all kinds of work done here from brakes…read morebearings etc Recently they replaced my transmission they tracked down a new one and installed it. Couple weeks later it died. Called Donna told me to get it back there asap and within a day it was fixed. Was a hose that cracked no charge. Others immediate family members have also had work done there was top notch. Brian who works there is a top notch guy working at GM for over 30 yrs. Ty

I wouldn't recommend. I used this shop because it was the closest in network facility with…read moreSilverRock. Brian at the shop is great. Those Richard and Donna characters are unpleasant and unprofessional. The employees left my drivers seat disgusting with grease all over. The screws were not screwed on. I went to my regular mechanic to check their work afterwards. They text me to grab the car after hours on a Friday. I tried calling the shop & Donna personal cell because I had a $100 deductible. Nobody answered. Even while they had my car they would decline my calls and I didn't call daily at all. I would leave messages and nobody responded. Monday after I picked up my car they started texting me about the deductible. I gave them the same treatment they gave me as I called for updates on my vehicle. They had my car from 8/3-8/21 (not their fault). The richard guy starts calling me 8 times in a row leaving messages that he is calling regarding my court date. Extremely unprofessional especially for $100 I had all intentions of paying.