Bad experience. Plumber came to diagnose an issue. He said they would return to fix it, but after repeated requests no one came. They offered various explanations, like "we first need to check with the tech" and "we first need to put together an estimate." I sent a polite letter asking to reduce or waive the charges to account for their failure to resolve the problem. The letter was ignored. read more

Just had Hohmann's in to replace my heat/ac units and could not be more pleased with the work they did, the communication regarding the process and updates. Was having an issue with my shower as well and they were able to figure out the issue and fix it. Artie was the primary person and he is outstanding. Very professional, knowledgeable, and conscientious in all areas of the work provided. Will use them again if a need arises and highly recommend them. Gigi P. read more

Terrible service of long standing customers and incredibly rude when they are called on their lack of responsiveness.

We just had Hohmanns come and and replace our very outdated HVAC system in our older condo building. The project went smoothly stayed to finish. Artie was our main contractor and he was professional, friendly and communicated well with us through all the steps involved. His apprentice Jake was very good as well. They cleaned up every day. The subcontractors hired to replace the wallboard and repaint etc were excellent as well. Zero issues. Happy to refer them, read more

Just want to vent it. Today 8/12/25 AT 9:20am. I call the company about working order. The women answer phone was so unprofessional, answer the with ridiculous attitude. Them hang up before I had chance to explain what the problem was. People like that will hurt the company. If she is overwhelmed with her work, sorry but customer are not to blame. Very Bad experience . read more

sub par - they are never on time and the people who answer the phone are brutal to deal with.

Fantastic service for furnace and AC maintenance. We had five furnaces maintenanced on the same day in our HOA Condo. Personable men and the t were knowledgeable and prompt. We will see them again! read more

My rental apartment's electrical water heater tank leaked, I called Hohmann for help. They didn't come to check, instead, they said right a way it needs to be replaced and asked me to send them a picture of the heater tank plate with model #, I did. After 2 days, I got an estimate of $4k to replace the heater, very pricy for a $600 heater tank, but I accepted the estimate and paid $2k for deposit. I got a lot of pressure from my tenant. I called them the next day, they said they need to ask the manufacture for a special built tank. But they haven't submit the order yet, they will submit the order tomorrow, 2 days after I paid the deposit. Finally they showed up, 17 days after my 1st call. Oops! The special built tank does NOT fit, then they rushed out to a local supplier and got a tank off the shelf, and the regular tank fits. My complains are: 1. They don't even bother to come and check the tank and claim the tank needs to be replaced, what if the fixed is simply replacing a valve? I understand that replacing the whole tank can make them more money. 2. They wasted 2 weeks and ordered a wrong tank. They could have avoid their stupid mistake by coming and checking the tank in person, and also, they could have saved me 2 weeks by simply checking the local supply store before making any special order. Of course they have no interests of the benefit of their customer. 3. They charged a lot for replacing an electrical water heater. So if you are looking for reasonable price, look somewhere else. I am not sure how much they charged me for a special built tank that doesn't fit, probably more than a regular one. 4. They are slow, probably because they are busy, but waiting for 2 days to place my order doesn't seem they care about their customer much. 5. They broke my refrigerator handle. I could have avoided hiring them if I read some of the bad reviews here before calling them, those reviewers had similar bad experience with Hohmann, I can confirm they are telling the truth. read more

My electrician recommended this company. However, when I called them for service I was told that they do not work on Propane units. They really should post that on their website. read more

STAY AWAY!!! I called them (a million times or so) to have a heat pump blower fixed. They came about 2 weeks later and said the fan had to be rebuilt. They send it out for a month and comes back, they install it and a week later it stops working. After calling them a million times again, they come back and say the unit had to be replaced. They give me a quote for $15K, yes $15K to replace 1 heat pump (my apartment has 3), I was about to go ahead but decided to get another quote, I called GG mechanical. They came right away, Michael Baldwin a great, nice guy, they gave me a quote for $16k FOR ALL 3 HEAT PUMPS!! I have attached pictures of each quote so you don't think I am making it up. They replaced all 3 and I am very happy with them. I know it is hard to believe. I do not work for gg believe me. I then complained to Hohmann and told them I wasn't going to pay and what they do?...They send me to a collection agency. I have also attached a picture. I will report them to the BBB but in the mean time... STAY AWAY!! Happy to answer any questions or send you evidence. read more

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My furnace heater went down today/Saturday, after the snow storm in Dorchester, and I called A Hohmann, because their contact sticker was on my newly installed furnace to call for service. About 12:30 P.M. I left a message with their answering service, which was a real friendly person. 15 Minutes later I received a call from Phil and 30 minutes later he was at my house fixing the furnace problem. He was very professional, courteous and educational. He explained what the problem may be each step of the way, and was very efficient with his troubleshooting skills. He discovered the problem in less than 10 minutes, fixed it, and departed by 1:30 P.M. Great Service-Only 1 hour from call to finish! Speedy Response-30 minutes or less on the weekend and after a snow storm! Real Person Answering the Phone-Very professional and courteous lady! Professionalism-wore a mask, and booties, clean, and friendly! I called my sister immediately after Phil left to rave about the service, and that's when she told me, she'd been using their services for over 25 years! She said she hired them when she owned a home in Dorchester and they were called "McIntyre", and now that she owned a house in Easton, she still maintained her business relationship with them there, because they are that Good! That's what I call a successful family business!!! I've dealt with many contractors over the years and I have to say that they are one of the best in their fied, hands down! read more

I highly recommend A Hohmann Plumbing. They provide excellent service in a timely manner at competitive prices. They were initially recommended by our building manager. We have utilized their services at our condo in Boston for plumbing, heating and AC service and repair since 2016. The technicians always have arrived in the 2 hour block that is scheduled promptly by the efficient and pleasant office staff. If we are not on-site the technicians coordinate with our Super for access to our unit and the roof (when necessary). Scott Hohmann, the owner, is accessible and thoroughly explains the pros and cons of different options when repairs or system replacement is necessary. He is flexible in utilizing whatever method of communication works for me in different situations. Calls, text or email allow for reporting problems, sending photos when necessary, and receiving estimates. Scott, Tommy, and Nick have all performed service in our unit. Over the past 3 years they have installed a disposal, repaired leaks, added water sensors and automatic shutoff valves for the water heater and washing machine, added ducts to a new room, reduced AC/Heater noise and improved airflow with a larger return when an inadequately sized return was found hidden in a wall (due to earlier construction), performed preventative maintenance, and most recently replaced a heat pump/AC condenser on the roof. All have been done in a timeframe that met my expectations. When I have left a message after hours with the night call service they return the call early the following morning, or in the case of an emergency within 15 minutes. Cost: I believe their labor rate is competitive with other Boston area companies. When we had to have the blower unit, heater and AC coil moved 2 years ago to allow for a larger return and install the new return in a small space I received estimates from 4 firms. I decided on Hohmann since the cost was below the other companies by 25% and my previous experiences with their work were excellent. read more

DO NOT HIRE THIS COMPANY. I recently hired Hohmann to perform annual service on a boiler at a rental unit in Dorchester. The technician managed to completely break the boiler's pilot light assembly and then left the job incomplete. No attempt was made to contact myself or the tenant, and no attempt was made to repair the unit. This resulted in the tenant being without heat for a period of time in December. I then had to hire another plumber to fix the damage caused by the Hohmann team, as Hohmann customer service refused to send anyone out to fix their own mistake. TLDR: Hohmann is unprofessional and they will break your stuff - Do not hire. read more

Have started with MacIntyre Bros that was taken over by A. Hohmann - what a nightmare. Have had to call the office a few times with some billing questions and Elaine with whom I spoke with on a few occasions was rude and condescending. I am a member of Green Energy Consumer Alliance with whom they are member of to make a complaint. The person whom I spoke with at Green Energy said this is not the first complaint they have gotten. I work for a billing dept for a major insurance company and would never treat my insureds or agents they way she handled the calls. We are in the process of looking for another company. read more

We worked with A Hohmann and Co for several months over the course of the summer of 2018 after we bought a new home in Milton. We had multiple plumbing jobs with completed with them (two bathroom toilets, sinks and faucets installed plus a kitchen faucet) and tried to apply for a loan through the Mass Save program for a boiler and hot water replacement. The first and primary issue is that no invoice they provided over 8 weeks of back and forth could pass the standards of the Mass Save program to replace our heating system and hot water heater - it was sent back for revisions by the program at least 5 times. The staff in the office barely read our emails and deflected every single question to Ed the owner who was extremely busy. When we changed HVAC contractors, the new invoice was accepted on the first submission. The plumbing side of the business was even worse. If you want plumbers who need 3 visits to install a bathroom sink or 4 hours to install a second bathroom sink while damaging your newly refinished tub...well these guys are for you! The son who runs the plumbing side of the business couldn't care less about complaints. They just send the invoice, tell you to pay $700 for a sink installation, and wish you luck. Look elsewhere. read more

The heating in my back radiator would not stop throwing out heat a few months ago. I had someone come out from A Hohmann and they checked the valve, moved the lever to the front - and said it was now fixed & that this radiator would now, NOT throw out heat in the summer. The problem is after he left, in continued to throw out heat. (In the summer). I called them within a day to say, that this issue was not fixed. And that I needed a call back from the plumber who came out. I called them numerous times - and no call back. They just keep sending me a bill for $125. And NO CALL back and no resolution. Horrible service. read more

Peter came and checked everything in my bathroom sink to see why the hot water was so slow to turn on - he told me he would follow-up with the building manaagement and get back to me - he never got back to me. I called the plumb company to get in touch with him a few times, and still never got a call back. read more

We didn't get past quoting. The owner was a blow-hard, talking over me through the 3 min conversation. He wouldn't tell me what specifically he was installing. No part or model numbers, just told me he "doesn't break it down that way" meaning he doesn't tell you what he's installing so you can isolate materials from labor costs. Seriously, would you buy a car if they quoted you a price and just said they'd pick out a Buick for you? No model info? I was also calling about a new furnace, but there was no point in continuing the conversation. read more

Our condo management association asked this company to come in to take a look at our HVAC leak. After several consultations, they said it would be $1800, but potentially up to $8000 depending on the damage that they would find after more detailed inspection. Despite the costs, I was still going to hire Hohmann for our repairs, because after all, our condo mgmt recommended them. However, they wouldn't respond to our several e-mails, calls or voicemails. I found another HVAC specialist (with stellar 52 5-star reviews) and called him for a second look. $350 and 2 hours later, our issue is fixed and he even cleaned out our entire HVAC system during this time. Avoid Hohmann. read more

Awful service! Plumber came to "fix" a problem with my water heater but made it worse! Poor troubleshooting skills. Changed my shower head, made my problem worse, at least before I had a hot water for ~10 mins, now it would run cold in 1-2mins. After a few calls, he came back later that day, replaced an element in my water heater, still problem was worse than when they first came! Kept calling them for 4 days to have them go back and finish, supposedly Scott the owner would call me. Never called! Ashley in the office is very nice, finally passed my call over to Ed Hohmann, which was very rude, could care less about the fact that I had been without hot water for 4 days because of their incompetence, hung up the phone twice on me as I was trying to get this solved. I ended up calling another plumber. DO NOT USE THESE GUYS! read more

We needed to replace our 60 year old boiler and water heater. The owner came out to look at our unit and spoke to my husband about what he thought the best course of action would be. We received many different quotes and his was the lowest. We were also told about a rebate for the water heater which I did not know about. I only knew about the mass save early rebate. Since we have a 5 month old baby they were able to get it done while the weather was still warm (some companies have over a month wait time). Also, other companies would come out to give us a quote then never actually sent us the quote! I am still waiting on one from July! Each time I called the office they were pleasant and always answered my questions. I am very pleased with the service that was provided and would 100% recommend them. Thank you! read more

Avoid A Hohmann completely! I contacted them when my AC condenser fan broke during the heat wave two weeks ago. They said they'd "get back to me" on when they could get someone to my unit. Another company responded, came and diagnosed the problem, gave me a quote and ordered parts. Then a tech from A Hohmann came, unauthorized, no call, no email...and removed my fan and motor. I had the AC limping along otherwise, but when they took the fan they disconnected the condenser so I had no AC for a week. The other company that was responsive is here today with a new motor, but A Hohmann took the fan! I called to ask them to return the fan blade and they had the gall to tell me they won't return the fan until they are paid. So they are holding my fan blade hostage and telling me I have to pay for services that I never authorized! They are an unethical, unresponsive, scam of a company...and this is the second time they've tried to bill me for services I never authorized and that they never performed. STAY AWAY!!! read more

As previously stated in another review, I was an oil customer of Hohmann's for many years. My new house has gas and have retained Hohmann as my HVAC and plumbing service company. I had an issue with my air conditioning and shower. Received a timeframe between 8-10 a.m., arrived around 9:00. Thankfully, the thermostat was causing the air problem and they installed a new thermostat. They then looked at the shower handle that was installed by someone else and made a quick repair to the faceplate. I was glad they were both small fixes. As usual, I am very satisfied with their services. read more

We specifically requested Hohmann as part of the P&S on our new house to be the ones to inspect, clean, and repair (if necessary) the boiler. The first visit was ok - they fixed a few minor items and tuned the boiler. There was a stuck valve for the basement zone that they said they would need to come back to fix. Due to scheduling issues on their part, they couldn't get back until after we closed on the house (closing 11/15, return visit 12/12), so we held some money back at the closing to deal with the last open item. Their tech came back on Dec 12. I called later that week for a follow up and was told the invoice would go out in a few days. I've called at least once a week since then, and been continually told that it was coming. I'm _asking_ for a bill, folks. Last week I was told that they couldn't find anything in the system and they would have to check with the tech and call me back. No callback. I called again today and was told that NO REPAIR WAS DONE because they apparently needed an electrician. It's January 12 - it's been a MONTH of phone calls. Supposedly the tech who did the work is going to call me back with more details. I highly doubt I'll hear from him. Their front desk people are also rude and unhelpful. I'm disgusted. Hohmann used to be my go-to company, but I'm never using them again. read more

We reached out to A Hohmann on a Wednesday when our kitchen sink started leaking profusely every time we used it -- probably a simple fix but a VERY necessary one (we do not have a dishwasher so without the sink we cannot clean dishes, and therefore cannot cook properly). No room for an appointment until Friday between 10am and 2pm -- a bit of a wait, but not terrible. Benefit of the doubt: I guess they must be busy. But that is not the reason I would go as far as leaving a negative Yelp review. So I spent an entire Friday at home waiting for a plumber to fix my sink, to no avail. I called them at 2pm to see if they were running late, only to find out that the plumber had arrived at the building earlier, but was given the wrong number by dispatch so couldn't reach me, and left. I asked if they could come later that evening and they said Monday was the earliest so I agreed. After hanging up I decided to call back to beg for some help -- they agreed and said, in no uncertain words, "ok, are you home? We'll send someone now, he should be there around 3." It is now 6pm, my sink doesn't work, and I'm here angrily writing this. I tried calling again around 4:30 but was redirected to someone who said they would check in, and proceeded not to call me back. It appears now that A Hohmann is closed for the weekend, and I won't be cleaning any dishes until Monday, earliest. A few thoughts on this... 1. Ultimately, this comes down to customer service -- when I spoke with a representative to schedule the original appointment, I left my name, address, and phone number. They should have provided the plumber with the correct number. When I asked what number they had provided, they read back a number with the same area code as mine but nothing else familiar about it -- it wasn't even phonetically similar to mine. 2. The plumber also apparently made NO ATTEMPT to buzz my apartment... they just gave up that easily?? When I asked why they didn't attempt to buzz in, the dispatcher explained that the plumber didn't have the apartment number. Either a lie (I'm certain I gave the full address) or a HUGE failure on the part of the dispatch. Either way, they MUST have had my name, which is printed very clearly on my mailbox/buzzer. Low effort all around, this whole mess could have been avoided if the plumber put even an ounce of extra effort into making contact. (Note: I realize the plumber probably had a schedule to stick to, but really? They didn't even try? Weak, and money left on the table.) 3. I'm not positive (still a little benefit of the doubt), but I'm pretty sure that since the no-show, I've been lied to twice by the dispatch. In my first attempt to reach them at 2pm, they promised someone was literally on their way and it's now 6pm. I also called back an hour later at around 5pm and a representative at the "message center" asked for my zip code (so I'm assuming he's elsewhere), and he assured me that he would call back with an update. Nothing out of him. (Late addition: I called back just before 6pm to check in again and spoke with a nice woman who had a record of my call. She was very empathetic and said she would make contact and call me back -- hopefully I'll hear from her soon, but so far she has been the single positive moment in this experience.) All around, this was my first and last time using A Hohmann Company. Obviously I can't say anything about their skill or actual plumbing service, but what I can say is that this was extremely low effort. My takeaway from this experience is that (on the business side, at least) this is a very uninspired company that would not "go the extra mile," at least for me. A tiny blip on their radar, I'm sure, but it really managed to ruin my day... read more

Called Hohmann Wednesday last week for appointment following Monday. Called Monday @3PM only to have answering service tell me they all went home. 'There is on guy on call, did I want him to call me'????? Wellllllll........no one ever returned my call. We used them once before, they were ok- I guess that didn't count. Find someone else. read more

Well, I can only confirm the other reviewer Hana C. The service is horrible. The lady at the telephone just called me stupid. I wanted to cancel the appointment, because I remember an earlier incident with the company, where they replaced a small plastic pipe in my kitchen and charged later 350$ for that. They main part of the bill were from the charged hours during the 1.5hour break the workers took during this easy fix. In total, the picture is very consistent. Unfriendly, yelling at the telephone, late workers and expensive bills later. I can only warning for this company read more

Ed, Joe k & Tom m. , made my family's best Christmas ever! They provided us heat! They went above and beyond extreme temperatures to make sure that we were warm not only for the holidays but for this winter and winters to come. I would highly recommend to anyone that needs a boiler or any kind of heating issues rectified to call ed and his coworkers. They are not only professionals, they actually care for their clients. That's why I give them a five star rating:) thanks again ed, Joe & Tom, you guys are the best! read more

I have used them for years. They always go the extra Mile. They don't push buying new equipment unless its really necessary. In one home, they put a new furnace in. They were professional, they were very thorough in the installation. They are overall excellent. A family owned business that cares. read more

We've had hohman through MassEnergy for several years now. They're great, very responsive whenever we've had a problem with the furnace. Thanks read more

I honestly can say that this is the best service company I have ever used. After becoming a young home owner under some sad circumstances my 100 year old 2 family needed (and continues to need) some plumbing and heating help. Every service call I have made has been professionally handled from the initial call to the actual service delivered. Including the weekend service calls during storms and frigid temperatures. I always ask questions and the guys take their time to explain what they're doing and why. I am forever grateful to them for the multiple calls (never for the same things). Thank you for your continued service and dedication. read more

I called on August 8th about needed service to our a/c unit. I was told by the person on the phone that she'd put me on the list but that they were very busy. I called on August 10th and was told that they were still busy but that she would call me on Monday, August 13th to let me know when they might be able to fit me in. She never called, so I have given up and went in another direction. read more

This company gets a capital F, the customer service from the on call and office staff sucks. The boiler they installed pilot light went out and they have no one to repair it until next week Wednesday thru Friday and they can't guarantee that someone will be available. Do not use this company. read more

Just had my kitchen faucet replaced and a leak in my basement fixed by Hohmann today. What a wonderful couple of guys that came to work! They were so nice and pleasant, knew what they were doing and just made the entire experience wonderful. I'm so in love with my new faucet and beyond happy with the service I received. read more

Terrible company with unqualified technicians and even worse customer service. They had to come out to my residence 3 times to fix a Simple condensate leak and they couldn't even finish that. I would not hire them to change an air filter! read more

A. Hohmann charged me for oil delivery made to my previous residence months after my lease had ended and I moved out of the property. I discovered the collection years later when reviewing my credit prior to a home purchase and when I contacted them to get it resolved. I was told I should've found it earlier. When I told them I had a copy of my lease agreement from the next residence showing that I no longer lived at the previous residence, I was then told I needed a "certified letter" stating I had vacated the property, whatever that means. When I voiced my dissatisfaction with how the dispute was being handled, I was told "we cant help you if you won't help us" and was hung up on. I don't know what kind of legitimate business does something like that. read more

I wish there were 6 stars! The water heater had problems in my So End condo. I had paid another plumber $4000 and it still did not work. What a mess. Called Hohmann's for a second opinion and felt very comfortable with the analysis. Very professional and knowledgable. They had to hoist the heating system first before they put in the new water heater. Quick and efficient. Also, it looked great! I cannot say enough! read more

I've used the Hohmann Company several times in both my home and my rental property - EXTREMLY SATISFIED and recommend them HIGHLY. I've had them install 2 furnaces, 1 furnace with a/c, as well as various plumbing work - perfect work with very competitive pricing. Couldn't ask for nicer work crew -- ALWAYS prompt, courteous with excellent work & clean-up. read more

Hohmann has been our fuel service provider for over 20 years. They are dependable and responsive.

DO NOT ever use this company. Horrendous customer service. We got an invoice for the service that the service person said free of charge and tried to fix it by calling the customer service. Ashley was the name of the customer rep and she said that she will check the situation and will get back to me a month ago. And obviously she did not follow up. After a month I got the exact same invoice again without any explanation and called her again. When I told her that we were told that we didn't need to pay for the service (it was basically just turning off a valve in the AC unit - and they service our condo building anyway), she said that he shouldn't have said that but we are still obligated to pay $175. And she hung up on me. And when I tried to call her again, she repeated that they will send this case to a collector... and hung up again. It seems like a lot of people who's complaining have experienced similar situation with the customer rep. Really upsetting and frustrating!!!!!!!! read more